VXi ConneXt – Review

By Danny Hayasaka

February 26, 2014

Received my VXi ConneXt Deskphone/PC Switch

In the Box: ConneXt switch box, Phone to ConneXt cable, ConneXt to USB cable, QD cable (VXi, Plantronics and Jabra QD variants available), Headset Stand, User Guide, Warranty Info card

Set Up: Easy. Attach headset stand to the base. Connect QD coil cord to the base and run along the cord management system on the underside of base. Connect base to phone patch cable. Connect the USB cable to base.

There are A, B and C switch settings on side of ConneXt depending on the phone you are connecting to. “A” switch setting is the most common (Polycom, ShoreTel, Panasonic, and others). “B” for Cisco 6900, 7900, 8900 and 9900 Series and “C” for Avaya 1600, 9600 and 96×1 Series.

Additionally, there is a built-in microphone boost. There are 8 settings (1-8). Position #1 (default) is when no additional boost is needed. Position #8 is for maximum microphone boost.


I have no desk phone so I was only able to connect to my PC with Microsoft Lync. Lync recognized the device as VXi 2-Wary Switch V1.0

If I was connected to the desk phone, I would use the toggle switch on ConneXt to switch back and forth between desk phone and PC.

Making calls. I used my Microsoft Lync client to make calls. The audio quality was really good on my end. There was a delay in “answering” a Lync call however after I went into Control Panel à Sound and made VXi 2-Way Switch default, there was no delay.

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