Tag Archive for: Poly
Blackwire C215/ C225 Review
The reality is just about every employee uses a mobile device (smartphone or tablet). While there are scores of Bluetooth headsets, sometimes customers are in search of a corded, lower cost option that offers durability and great audio quality. The Plantronics Blackwire C215/ C225 offers just that with these two variants:
- PLT-205203-02-003 Plantronics Blackwire C215 Mono Headset
- PLT-205204-02-003 Plantronics Blackwire C225 Stereo Headset
What’s in the Box: First off, there is no box. Headsets come packaged in plastic bag. You get the single or dual ear headset and a Quick Start Guide.
At first glance: They look just like the Plantronics Blackwire 310 and 320. Of course upon closer inspection you’ll find they are not USB. They terminate in a 3.5mm plug.
Set Up & Use: Really not much to it. Plug into 3.5mm jack of mobile phone or tablet and you are connected. Please note if connected to PC via Soundcard its listen only. No transmit. It’s nice for listening to webinars or streaming media. The headset is lightweight and speakers feel comfortable. The mic is flexible so you can bend so it’s closer to your mouth for optimal noise canceling. The headband is adjustable to fit most folks.
What I really dig is the inline control. It has an answer/hang up button, mute switch (you can visibly see “red” when muted) and even volume control.
Other nice feature for easy storage and portability is the speakers fold flat.
The audio quality is really good especially with dual ear model if listening to music. Reminder about the inline volume control. I had inline volume on low initially and wasn’t digging audio quality. Then I turned up the volume and that made huge difference.
I made several test calls to include stationary while sitting on my desk and also walking around the office. The noise canceling mic is ok. Good enough especially for sub $40 headset with inline controls.
Overall this is a nice addition to the Plantronics portfolio in terms of having multiple options/solutions for the ever changing communications and collaboration landscape. More and more workers are using their mobile devices to communicate and collaborate. Some like the stability a headband headset offers vs smaller in the ear or over the ear Bluetooth solutions. Some companies don’t allow Bluetooth at all so the Plantronics Blackwire C215/ C225 are good options.
Plantronics BackBeat Fit 1,100+ miles later
It’s a new year and new challenges and goals to stay fit. Last time I wrote about the Plantronics BackBeat FIT was in June 2015. At that time I had logged 408.4 miles wearing them. It’s January 5th and I have now logged 1,111.1 miles wearing my Plantronics BackBeat FIT. Regardless of whether I ran 1 mile or 13.1 miles… the BackBeat FIT stayed connected/paired to my iPhone 6 Plus and the music streamed wonderfully.
This year I ran mainly in my where I currently reside; Melbourne/Viera, FL. I’ve had the privilege of running everywhere I traveled in 2015: Fairfield, NJ, Southbeach, FL, Jupiter Beach, FL, Cape Canaveral, FL, Cocoa Beach, FL, Indian Harbour Beach, FL, St Pete Beach, FL and even El Centro, CA. I run mainly early morning or just as it’s getting dark so the scenery is quite nice.
Even when I’m not running the BackBeat FIT have been an awesome set of wireless earphones. After running I do an ab session and stretch. In the evening I do weight lifting or body weight strengthening exercises. Additionally I sprinkle HIIT (High Intensity Interval Training) throughout the week. Whether I’m doing jumping jacks, jump squats, mountain climbers, or dreaded burpees, the BackBeat FIT stays on securely. All the others I had would fall out of my ears or fly off my head completely.
I do all the grocery shopping for our household. I absolutely love wearing my BackBeat FIT while grocery shopping. I especially love wearing them when I’m out shopping with the wife. While she’s off looking for the latest fashions, I’m off in my own world jamming out to my favorite songs.
It’s 2016. At some point this year I have set a goal of running a marathon distance. One morning I’ll wake up, put on my BackBeat FIT and go run 26.2 miles just because.
Since March of 2015 these puppies have been going strong. I sweat like crazy and they are still working. I have run in the rain…they are still working.
Reminder of some of the great features:
- 8hrs of music playback
- 6hrs of talk time
- 14 days of standby time (this is perfect if you forget to charge)
- Flexible
- Sweat proof (P21 technology)
- Control Music and Calls
- Download free BackBeat FIT App to keep up with the latest firmware
They come in two flavors:
- Plantronics BackBeat FIT Wireless Headphones- Blue (200450-01)
- Plantronics BackBeat FIT – LimeBurst (green) Color (200460-01)
If you want something that stays put and just works…I highly recommend these.
Plantronics Voyager Focus UC Review
Do you work in an open office environment? Are your primary modes of communication a PC and Mobile device? Do you like streaming music while you work? Are there times when you really need to focus but can’t because you’re distracted by all the noise around you? If you answered yes to any of those questions, the Plantronics Voyager Focus UC may be the device for you!
This is another great product from Plantronics! It’s a Bluetooth stereo headset with Active Noise Canceling speakers. There are a couple of other Active Noise Canceling (ANC) products that have recently been introduced however they are corded and miss the mark on some features/functionality. The Plantronics Voyager Focus UC seems to address those missed features.
There are currently four variants:
- PLT-202652-01-006 Plantronics B825 Voyager Focus UC Bluetooth Headset
- PLT-202652-02-006 Plantronics B825-M Voyager Focus UC Lync/Skype for Business Bluetooth Headset
- PLT-202652-03-006 Plantronics B825 Voyager Focus UC Bluetooth Headset (No Stand)
- PLT-202652-04-006 Plantronics B825-M Voyager Focus UC Lync/Skype for Business Bluetooth Headset (No Stand)
I’m reviewing the Plantronics B825-M Voyager Focus UC-M for Microsoft Lync/Skype for Business.
What’s in the box? Plantronics Voyager Focus Stereo Headset, Charging Stand, BT600 USB Dongle, Micro USB Charging Cable, Travel Case, Quick Start Guide, other documentation
At first glance: It’s a pretty cool looking wireless stereo headset.
What does it do? Bluetooth stereo headset with Active Noise Canceling speakers. Pairs to your mobile device via Bluetooth and to a PC/Laptop via USB Bluetooth dongle. You can answer softphone calls and mobile calls. You can stream music. There are some other very cool features I’ll get into.
Set Up and Use: The charging stand has one hardwired USB cable. I connected to USB port on my PC and I placed headset in to charge. I only charged for few hours because I was excited to use it. I didn’t read any of the instructions however I’ve set up tons of headsets in my almost 17 years doing this. The Voyager Focus UC was fairly intuitive. I assumed if I wanted to pair to mobile device I would just turn on and hold on/off/Bluetooth button until headset went into pairing mode. It did. I selected “PLT Focus”. Next I plugged the new BT600 USB Dongle. It took a little bit however soon my Lync client recognized it and I selected the Plantronics BT600. Also, if you want this to be your primary device, be sure and go into your PC’s Control Panel –> Sounds (or Hardware and Sound) –> Select Plantronics BT600 as Playback and Recording Default Device. This way you hear when you get notifications, emails, IM’s, as well as have audio through the headset when streaming online media.
The Voyager Focus UC is a very comfortable headset. It has very soft leatherette ear cushions and a nice cushioned headband.
The power button acts as “on/off” as well as the button to place headset into pairing mode. The red “mute” button is on the mic boom. You get audio prompt letting you know “Mute on” as well as “Mute off”. It automatically turns “Mute off” if you hang up call.
The “answer/hang up” button is on the mic side of headset as well as the online indicator lights. A cool feature if you are
streaming audio from mobile device is that if you get a softphone or mobile call, it will pause the music. When you hang up call, it starts the music from where it paused. If you are using a music streaming program like Windows Media Player and answer a call, it pauses the music and starts back when you hang up. If I am watching a YouTube video and answer a call, it does not pause the video or audio. In fact, I can hear the audio from the video and the caller’s voice simultaneously. So that was interesting. No, the caller can’t hear the video that is playing. Another cool feature, let’s say you are in a call and as it quite often happens, someone comes up to you and they can’t wait for you to get off call. If you take headset off, in the middle of call, it automatically places headset on mute. When you place headset back on, it turns mute off. Also like the Voyager Legend and Edge, the Voyager Focus UC has Smart Sensors so it knows when you are wearing the headset. Let’s say you aren’t wearing the headset and you get a mobile call. You can answer via your mobile phone like normal, if you put the headset on; it automatically transfers the call from your mobile device to the headset. I’ve loved this feature ever since it was available. Similarly if you aren’t wearing headset and you get a softphone call, simply put the headset on and it answer call. Super cool.
The non-mic side contains the controls for music: Volume Control, Play/Pause button, track forward and back buttons. A cool feature of the volume is regardless of which side the mic is on, forward is always volume increase and if you rotate back it’s volume decrease. The Active Noise Canceling (ANC) on/off button is on same side.
Audio Quality: So it looks good, it’s comfortable but how does it sound? If you are streaming music, it’s great! Sounds really, really good. If you have ANC activated plus the music streaming…you won’t be able to hear anyone or anything. This is so important if you are working on an important project that requires your complete attention. Ok, here’s where I give a just a couple dings. The noise canceling mic is not going to completely drown out background noise. If you are in an area with “loud talkers” or there is laughter, cheering, etc in the background, it will be heard. However, it’s a sufficient noise canceling mic. It does have an online indicator however, it’s a tiny little light so not certain how effective it would be at showing/informing others you are in an active call unless you educate them beforehand.
The speakers do fold flat for easier portability. I was impressed that in addition to the charging stand, they also include a micro-usb charging cable and travel pouch. The travel pouch has another zippered compartment where you can neatly store the charging cable and even the BT600 USB dongle for safe keeping. Really digging the second compartment.
Conclusion: The Plantronics Voyager Focus UC is another great addition to the Plantronics portfolio that definitely fills a void. It’s packed with many very cool features. Oh and one of the best parts!!! Can’t believe I hadn’t mentioned it earlier. Are you ready for this? 12 HOURS OF TALK TIME!!! 15 HOURS OF MUSIC STREAMING!!! So you get ALL DAY hi-fi stereo sound! If you really need to “focus”, the Plantronics Voyager Focus UC is definitely a must.
Plantronics BackBeat Fit Review
June 23, 2015
I’m a Fit Junkie. A few years back (161 weeks and 3 days) I made a decision to “lose weight”. I was 246lbs+ with a 42 in waist and growing. These days I’m happy to report I’m 184lbs with a 32in waist. It’s no longer about “losing weight”. It’s about being fit and healthy and able to do things. It was a challenging journey. I went from getting winded walking a quarter mile to being able to run 16 miles non-stop. I now average 100+ miles per month. I went from not being able to hold a plank for 10 seconds to just yesterday holding it for 4:14 min!!! (I’ve challenged myself to do a 5 min plank).
All along the way there has been music. I must have gone through dozens of headphones/earphones. From corded to wireless. A little embarrassing but I sweat buckets in this Florida sunshine and humidity. I have ruined headphones and even iPods because of my sweat (I know gross). Other issue I ran into with other wireless headphones is the very short battery life. Most would only last 1hr to 2hr max. Well if I go run 13.1+ miles, I’m going to need a little longer battery life. Because even after you run, you need to cool down and stretch. The music needs to keep playing. Enter in…Plantronics Backbeat Fit!!!
I’ve had my BackBeat Fit since March of this year. So I’ve put them through heck. I’ve logged 408.4 miles wearing them. Not to mention my strength training workouts and HIIT (High Intensity Interval Training) sessions. Regardless of how much I sweat they continue to play. Regardless of all the various movements I make, they stay put. No matter how long I run or workout…the BackBeat FIT keeps up.
These are definitely my favorite headset/headphones for working out. However, guess what? You don’t have to limit using these to working out! I use them when I’m grocery shopping, cooking dinner or just laying out by the pool! And because they have a mic, you can use it to take calls as well.
Ok, let’s get into the product.
They come in two variants:
BackBeat FIT – Green 200460-01
What’s in the box? Headphones with microphone, micro USB cable, armband for smartphone or headphones
At first glance: Single form factor with minimal moving parts which is what you need when working out.
Set Up and Use: It was very easy; they seem to go into pair mode as soon as you turn them on. Go to your Bluetooth menu on phone (I have iPhone 6 plus) and select PLT_BBFIT. Buttons are fairly easy. On right speaker you have on/off button, answer/hang up button for calls as well as covered charging port. On the left side you have volume up/down button (tap to increase volume and press and hold to decrease volume) and play/pause button. I was surprised there wasn’t a skip/forward/rewind button/function. I was also prompted to download an app, which I did. It has some nice features.
I was able to update my headset firmware (must be paired). The “Help Me” section offers some good info as well: Pairing: First Time, Firmware Update and Tips
So how does it sound? My personal opinion is they sound great! Volume is loud enough when I’m running where I can listen to the music clearly and still able to hear traffic/surroundings which is important when running. When I’m doing my strength training I can crank up the volume pretty loud.
The Plantronics BackBeat FIT is feature packed!
- Bluetooth Headset
- Bluetooth v3.0
- A2DP for audio streaming, AVRCP for music controls, Hands-free v1.6 for wideband, and Headset v1.2
- Up to 33ft range
- Eight-device memory
- Pair with your mobile device and tablet!
- Status alerts
- Carrying case
- Can act as mobile device case/armband (too small for iPhone 6 Plus)
- Up to 8 hours of listen time/Up to 6 hours of talk time (Very cool feature!!!)
- Up to 14 days of standby time (we all forget to charge our stuff from time to time – no need to worry with these)
- Deep Sleep Mode – Up to 180 Days
- Micro USB charging
- 2 hours for full charge
- Sweat proof design plus P2i nano-coating on headphones (Another very cool feature!!!)
- Only 24 grams
- 1-Year Warranty
- Bluetooth v3.0
As I continue on my fitness journey, I expect that these will make it through. I really have put them to the test and they are holding up. Again, even if you’re not a “Fit Junkie”, these are great. Some folks don’t want to wear big bulky headphones however they still want to hear music through both ears, wirelessly while they shop or wash the car. The Plantronics BackBeat FIT, fits the bill.
Plantronics Voyager Edge UC Review
By Danny Hayasaka
February 16, 2015
The Plantronics Voyager Edge UC is one cool little solution. It’s a Bluetooth headset (also supports NFC) that pairs with your mobile devices as well as a PC/Laptop via Bluetooth USB adapter for use with softphone clients as well as other web-based collaboration platforms. It comes in two variants:
B255, 202310-01 – Voyager Edge UC – UC Standard version built for UC applications and softphones from Avaya®, Cisco®, IBM®, Skype® and more
B255-M, 202320-01 – Voyager Edge UC-M – Microsoft-certified version optimized for Microsoft® Lync and Microsoft OCS 2007
What’s in the box? Voyager Edge Headset with medium eartip attached, Charging Case, USB Bluetooth adapter, Micro USB cable, small and large eartips, and ear hook
At first glance: It’s a small, sleek, cool looking Bluetooth headset.
Set up & Use: It was fairly easy to set up. First I charged Voyager Edge UC in charging case (90 minutes for a full charge). Voyager Edge also supports micro USB charging which is cool. Voyager Legend requires a proprietary charger.
This is an “in the ear” style eartip. So if you aren’t into that, then this isn’t for you. I personally don’t mind and it’s actually very comfortable to the point I forget I’m wearing. The occasional email/text notifications let me know I’m wearing.
When I turned on, it automatically went into pair mode. I went into my Bluetooth menu on my iPhone 6 plus and selected PLT_Edge. To pair to PC I simply connected Bluetooth USB adapter to a USB port and shortly thereafter I heard “PC connected”.
I have to admit that initially, I didn’t know how to answer/hang up. (I should probably read user guides/set up guides prior to use.)I just started dialing to make a test call. Below is a diagram of all the various buttons:
I’ve used many Bluetooth headsets, so I had a preconceived idea of what the audio quality would be like. I was pleasantly surprised. First I can hear loud and clear. Secondly and the most impressive was the noise canceling mic. Typically the shorter the boom mic, the poorer the noise canceling ability. The Voyager Edge changes that. The noise canceling was very good considering the size of the boom. I’m not saying it drowns out all background noise, I’m just saying for its size, it blocks out a considerable amount. I included an image of Voyager Edge vs Voyager Legend
Other Cool Features: The Charge Case actually acts as a secondary charger on the go if needed and adds an additional 10 hours of talk time for a total of 16 hrs of talk time. It also includes cool little slot/holder for the USB adapter.
The Voyager Edge UC has responsive smart sensor technology. This is a super cool feature that was first available with the Voyager Legend. This technology basically “knows” when you are wearing the headset and when you are not. If you get a phone call via your mobile and you are NOT wearing a headset, you can answer via your mobile device, if during the middle of call you place the headset on, the call is automatically transferred to Voyager Edge headset. Additionally, you can answer calls simply by putting the headset on. If you are streaming music and you get a call, it pauses music. You also have voice commands that make call management easy.
P2i technology is a nano-coating applied during the manufacturing process, resulting in invisible liquid repellent properties that help protect headset from rainy days or drink spills.
As always, with any USB device, I strongly recommend downloading the appropriate software. With Plantronics Hub you get added value of:
- Call control across multiple softphones
- Battery meter conveniently displays headset battery life remaining in PC icon tray
- The headset control panel allows for customization of settings, including call notification and related options
- UC presence automatically updated when on a call; not only on PC calls, but also when on mobile calls (Microsoft Lync and Skype only)
In closing: So far I’m digging the Voyager Edge UC. If your two main communications mediums are a mobile device and PC/Laptop, this may be a solution for you. It’s lightweight, comfortable, easy to set up but more importantly, it sounds good.
Plantronics MDA200
The Plantronics MDA200 (MDA220) is a product that not many folks seem to know about, however, in many cases, it’s the exact thing you need.
It’s a very versatile product that allows multi-connectivity to desk phones and PCs. You may say there are tons of products that do this. You are correct. What makes the MDA200 special is that you can take a USB headset and use it with your desk phone (and PC). You can use a Blackwire USB headset or a Plantronics QD headset and DA USB adapter.
The cool thing is you can also use the BT300 USB Dongle and pair your Plantronics Bluetooth headset (like the Voyager Legend UC) and use the same headset for your Desk Phone, PC and Mobile device.
Additionally, the MDA200 supports the Plantronics Handset Lifter and EHS Cables. The MDA200 is just a cool device that may support how you work and communicate. View more Poly solutions here!
Plantronics BackBeat PRO Review
Plantronics BackBeat PRO Wireless, Active Noise Canceling Headphones + Mic is another great addition to a solid Plantronics portfolio.
First the packaging is kind of cool. It was somewhat of an “experience” and I hadn’t even used the headphones yet.
What’s In the Box: Wireless, active noise canceling headphones, Ballistic nylon travel sleeve, 3.5mm inline cable (with 4‐pole for Apple), Micro USB charge cable
Set Up: First thing I did was start charging my BackBeat PRO headphones by connecting Micro USB charging cable to headphones (port on left speaker) and USB portion to PC. (Please note I charged them on 10/16/14). Once headphones were charged (after 3 hrs) I quickly and easily paired to my iPad and iPhone. The first time you power on your headphones the pairing process begins. In addition to being able to pair via Bluetooth, BackBeat PRO also supports NFC (Near Field Communications). The NFC zone is also on left speaker. Additionally, you can pair to the Plantronics BT300 USB Dongle for use with softphone applications.
Actual Use: These headphones have tons of features. Let me get the one ding out of the way however it’s a minor ding considering how these would actually be used. The microphone isn’t the best. It works well in terms of I can be heard clearly however, it does pick up background noise. Again, minor ding. Also, this is not really a “contact center” device. I see the knowledge worker using these to help them “focus” while at home, coffee shop, airport, subway, train, plane…you get the idea.
There is a power on/off button on right speaker in addition to answer/hang up button, Open mic button: allows you to listen to surroundings if you have ANC activated – If in a call, it acts as Mute button, volume up/down wheel. If your smartphone supports, you have voice-enabled assistant. Using answer/end button you can decline call as well as call back last number dialed.
The left speaker controls include Active Noise Canceling (ANC) switch, Play/Pause music and track selection wheel.
Here’s yet another cool feature! The Backbeat PRO has Smart Sensors like their Voyager Legend. Putting on headphones will play music, activate noise cancelling (when switched on) and answer call. Taking headphones off will pause music and deactivate noise cancelling (when switched on). So let’s say you’re in the kitchen cooking dinner jamming out to your favorite tunes and your significant other taps you on the shoulder to talk, just lifting the left speaker off ear pauses music so you can hear her. Once you’re done with conversation, place speaker back on ear and back to your song right where you left off!!!
Speakers lay flat for easy storage into the really cool bag that’s included.
Remember I stated I charged these back on 10/16/14. It’s now 10/28/14 and when I turn them on, the voice message states “Battery High”!!! So battery power is crazy long with these! I’ve been using daily with my iPad at home for listening to music and watching videos and movies. The audio quality is pretty awesome! I’m actually wearing them now as I type this. I’m testing out in middle of sales floor listening to some tunes. I feel as if I’m all alone in my own little world. I had to get up and look to see if anyone was in here.
Should you happen to exhaust battery, you can use the included 3.5mm Apple cable. The cable allows you to adjust the volume, play/pause music, track forward, track backward and activate Siri.
The Plantronics BackBeat PRO is a really cool feature packed set of headphones that can be used by pretty much by anyone. Not necessarily restricted for business. I use them more for personal entertainment and I think they’re great!
EncorePro HW530 and HW540 Review
Plantronics has introduced a new series of headsets called the EncorePro Series that includes the following models/variants:
- 201500-01 EncorePro HW530
- 88828-01 EncorePro HW540
- 89433-01 EncorePro HW510
- 89434-01 EncorePro HW520
- 89435-01 EncorePro HW510V
- 89436-01 EncorePro HW520V
Right now all variants are available including EncorePro HW530 and HW540.
HW530 – What’s in the box: EncorePro 530 headset that terminates in Plantronics QD, Lapel Clip, Small and Large Earhook, Headset Bag, Quick Start Guide
HW540 What’s in the box: EncorePro 540 Headset that terminates in Plantronics QD, Lapel Clip, Small EarHook, Neckband, Headband, Headset Bag, Quick Start Guide
EncorePro HW530 and HW540 Set Up: Decide which wearing style. HW530 offers a small and large ear hook to choose from. The HW540 offers small ear hook, neckband and headband. Plantronics really did some work in making it super easy to change wearing styles. The ear hooks, neckband and headband easily snap on and off. Next step connect Plantronics QD to Plantronics interface ie. M22, 26716-01 Cable, HIC Cable, AP15, etc. In my case, I connected to DA45 USB Adapter and then into my PC with Microsoft Lync (now Skype for Business) client while using the EncorePro.
Actual Use: The first thing you’ll notice is how very lightweight and sleek looking the EncorePro HW530 and HW540 variants are. I tried all wearing styles and all were comfortable. Another cool little feature is the little gauge on the ear piece to show mic position to ensure proper positioning every time.
Audio Quality: The speaker audio quality is good. I can hear clearly. The transmit quality is also very good. I can be heard clearly. Here’s my only ding. The noise canceling mic isn’t that noise canceling. Feedback I received from folks I called was they could hear background noise. Other than that, the EncorePro 530/540 are pretty solid in terms of performance.
The Plantronics EncorePro HW530 and HW540 are the lightest corded headsets I’ve worn to date. Even though small and light as they are, Plantronics was able to get very good audio quality in them. I especially liked how super easy it was to change wearing styles. The EncorePro HW530 and HW540 are nice additions to the Plantronics portfolio.
Poly Voyager Legend Review
Poly produces some great communications and collaboration devices to include the Poly Voyager Legend series, however, customers are often confused as to which model to order. For today’s blog, I’m going to do a quick break down of the differences.
It all starts with connectivity. What are you looking to connect/pair to?
If you are simply looking for a Bluetooth headset to pair with your mobile device (smartphone/tablet) the standard Poly Voyager Legend (Plantronics Part# 87300-01 or 89880-01 includes case) will suffice.
In today’s world, folks have a need to connect to a mobile device and their PC/Laptop for web-based collaboration applications or VoIP softphone/UC platforms. The appropriate model would be the Voyager Legend UC (Standard UC version B235, 87670-01 or Microsoft Lync Optimized version B235-M, 87680-01) which includes Voyager Legend headset plus a USB Bluetooth dongle for PC/Laptop.
Then there are those who have office desk phones however, also have a mobile device. For this scenario, the appropriate device is the Voyager Legend CS (Plantronics Part# 88863-01 or 88863-11 with HL10 Handset Lifter) which includes a base that allows for connectivity to a desk phone. Both models support EHS Cables and HL10’s.
Connectivity:
- Mobile Device only –> Poly Voyager Legend: Plantronics Part# 87300-01 or 89880-01 includes case
- Mobile Device and PC –> Poly Voyager Legend UC: Standard UC version B235, 87670-01 or Microsoft Lync Optimized version B235-M, 87680-01
- Mobile Device and Office Desk Phone –> Poly Voyager Legend CS: Plantronics Part# 88863-01 or 88863-11 with HL10 Handset Lifter