Tag Archive for: Poly

Which Poly Sync Speakerphone is best for you?

The Poly Sync Family of USB / Bluetooth speakerphones supports personal, huddle workspaces and small to medium conference rooms. They provide connectivity to a computer via USB and a mobile device via Bluetooth 5.1. Select Sync models offer distinctive features like a built-in USB smartphone charger, USB video camera pass through, wireless daisy-chaining, programmable function button, and IP64 rating for protection against dust and water.  

Light Status Bar(s) 

The Sync 20 includes one and the Sync 40 and Sync 60 have two light status bars for complete 360-degree visibility. The LED light status bar(s) provide visual notification of the current status. 

  • Crossing blue pattern: Pairing 
  • Solid blue: Pairing Successful 
  • Flashing green: Incoming call 
  • Solid green: In a call 
  • Solid red: Mute active 

Microphone Steerable array 

The focus stays on voice, not background noise, with the multimicrophone steerable array for echo and noise reduction. The Sync 20 and 40 each have a three-microphone steerable array, and the Sync 60 offers a six-microphone steerable array.  

Microphone Pick Up Range

  • Up to 7ft / 2m – Poly Sync 20 / Poly Sync 20+  
  • Up to 8ft / 2.5m – Poly Sync 40 / Poly Sync 40+ 
  • Up to 10ft / 3 m – Poly Sync 60 

Smartphone Charger 

The Poly Sync 20 and Sync 60 variants include one USB socket to charge your smartphone. The Poly Sync 60 includes two smartphone chargers, and one USB video camera pass through. 

Wireless Daisy-Chain 

This feature, available with the Poly Sync 40 and Sync 60 models, allows you to wirelessly connect two units to expand coverage in larger meeting rooms.  

User Controls 

All Sync models include Call answer/end, mute, volume up/down, and a programmable function button (🚀 icon).  

Programmable function button (🚀rocket button)  

The programmable button can be configured (via software) for several different functions, including last smartphone number redial, play/pause media streaming from smartphone, system status check, delete Bluetooth pairings, etc. All Poly Sync models include this feature. 

Wireless PC Connection & Battery Life 

The Poly Sync 20 and Sync 40 have plus (+) variants that include a BT600 USB-A or USB-C Bluetooth dongle to enable wireless connectivity to a computer. (The Sync 60 requires AC power to operate.) The Sync 20 offers up to 20 hours of talk time, and the Sync 40 up to 30 hours. 

Dust and Water Protection 

IP64 rating for protection again dust ingress and water spray from any direction is available on the Poly Sync 20 and Sync 40 models.  

Standard and Microsoft Teams certified 

The Poly Sync Family of products is compatible with the most popular collaboration platforms, including Microsoft Teams and Zoom. The Microsoft Teams certified variants include a dedicated Teams button.  

Poly Sync 20 – Personal Use 

The Sync 20 is recommended for flexible enterprise professionals working from home, in the corporate office, or traveling. The Sync 20 includes a carry case and lanyard, making it portable and great for hybrid work and work from anywhere.   

Poly Sync 40 – Huddle Rooms & Flexible Workspaces 

The Poly Sync 40 is recommended for flexible workspaces and huddle rooms where users bring their own laptops and smartphones. Organizations can purchase additional accessories like a Sync 40 Charge Stand, Secure Desk Mount, and BT600 Bluetooth USB adapter to support a variety of use cases. 

Poly Sync 60 – Small to Medium Conference Rooms 

The Poly Sync 60 is recommended for small to medium conference rooms where users bring their own laptops and smartphones. Please note that the Sync 60 requires AC power to operate. To expand coverage in larger spaces, use the wireless daisy-chain feature!  

How can we help? 

As always, I strongly recommend you purchase from a Poly Authorized Reseller to ensure you get the best possible service and ongoing support for your organization’s audio and video device needs. Call One, Inc. is a Poly Platinum Partner with an experienced, knowledgeable staff who can answer your questions and help with small to mass deployments of Poly solutions. Contact us!  

SKU /Shop Link Model  Description 
Poly Studio P Series
2200-87150-025 
Poly Studio P5 kit with Sync 20+ For Personal Use – Includes Poly Studio P5 Webcam + Sync 20 USB-A cable + BT600 USB-A Dongle + Carrying Pouch + Lanyard
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216865-01 
SYNC 20+, SY20 USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216869-01 
SYNC 20+, SY20 USB-C/BT600CFor Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216867-01 
SYNC 20+, SY20-M USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216871-01 
SYNC 20+, SY20-M USB-C/BT600C For Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20
217038-01 
SYNC 20, SY20 USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard 

216865-02 
SYNC 20, SY20 USB-A, PINK For Personal Use – Pink Sync 20 USB-A cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216868-01 
SYNC 20, SY20 USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216866-01 
SYNC 20, SY20-M USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216870-01 
SYNC 20, SY20-M USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 

218765-01 
SYNC 40+, SY40 USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle 

218764-01 
SYNC 40+, SY40-M USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle, Microsoft Teams certified 

216874-01 
SYNC 40, SY40 For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable 

216875-01 
SYNC 40, SY40-M For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable, Microsoft Teams certified 

216872-01 
SYNC 60, SY60 For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply 

216873-01 
SYNC 60, SY60-M For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply, Microsoft Teams Certified 

218430-01 
SPARE, SYNC 40 CHARGE STAND Optional Accessory for Sync 40 – Charge Stand  

218429-01 
SPARE, SYNC 40 MOUNT Optional Accessory for Sync 40 – Desk Mount 

218427-01 
SYNC 20 CARRYING POUCH Optional Accessory for Sync 20 – Carrying Pouch  

Poly Voyager 5200 Office and UC Series – Connectivity Options

The Poly Voyager 5200 Office and UC Series offer versatile connectivity to allow you to have professional-grade audio in any environment on any of your devices.  

Pre-COVID, the Poly Voyager 5200 UC headset was my go-to whenever traveling. I remember standing outside a hotel near Logan International Airport, making a call with the Voyager 5200 and asking the person I was calling if they could hear the planes and traffic. They stated that they could only hear me.  

Poly Voyager Focus 5200

We have created at least four videos testing the noise-canceling mic in real-world scenarios and extreme conditions, including up against a helicopter! Check out these Poly Voyager 5200 videos!  

I strongly recommend purchasing through a Poly Authorized Reseller. Call One, Inc. is a Poly Platinum Partner with a team of subject matter experts who can help guide your team to the appropriate audio and video devices based on their work styles and workspace. Get the most out of your Poly devices with one convenient app to manage all your compatible devices. With the Poly Lens App, you can customize your devices to work the way you do. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. 

Whether you work in an office, at home, or anywhere in between, there is a Poly Voyager 5200 Office and UC Series model for you! Take a look at this breakdown of the different variants to include Microsoft Teams certified models!  

SKUMODELDESCRIPTION

212732-01 
VOYAGER 5200 OFFICE,V5200 CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214593-01 
VOYAGER 5200 OFFICE,V5200 CD USB-C Connectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply 

212722-01 
VOYAGER 5200 OFFICE,V5200 D Connectivity: Desk Phone + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office D Base + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214004-01 
VOYAGER 5200 OFFICE,V5200-M CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 
Headsets with the best Noise Canceling Mics
214603-01 
VOYAGER 5200 OFFICE,V5200-M CD USB-CConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 

206110-101 
VOYAGER 5200 UC,B5200 Connectivity: Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset +  USB-A Dongle + Charging Case + Small, Medium, and Large ear tips + USB to micro USB charge cable.  
Poly Voyager 4300 UC Series – Connectivity Options

Poly Voyager 4300 UC Series – Connectivity Options

The Poly Voyager 4300 UC Series are affordable Bluetooth headsets that provide professional audio quality. They are everything you need to stay productive and connected to all your devices, whether at home or in your office. To learn more about the available features and functions, check out this blog and video!

Poly Voyager 4300 Connectivity

This blog will share the differences between the sixteen Voyager 4300 UC models to help you make a more informed purchasing decision. Whatever models you select, I strongly recommend purchasing from an Authorized Reseller like Call One, Inc., a Poly Platinum Partner.

Connect to all your Devices

Out of the box, the Poly Voyager 4300 UC headset series provide connectivity to your computer via included BT700 USB adapter and mobile devices via Bluetooth. You can add connectivity to a desk phone via the optional spare Voyager Office Base. The Voyager Office Base is compatible with Poly EHS Cables and HL10 Handset Lifter. Contact an Authorized Reseller to check compatibility with your devices.

Poly Voyager 4300 Connectivity
Voyage Office Base
Poly Voyager 4300 Connectivity
Voyager Office Base, MS Teams
Part NumberModelDescription

218471-01 
VOYAGER 4310 UC, V4310 C USB-A, CHARGE STAND Connectivity: Computer + Mobile                       
Wearing Style: Single Ear Headband                    
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand 

218470-01 
VOYAGER 4310 UC,V4310 C USB-A,WWConnectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle  

218474-01 
VOYAGER 4310 UC,V4310 C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand 

218473-01 
VOYAGER 4310 UC,V4310 C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle 

218471-02 
VOYAGER 4310 UC,V4310-M C USB-A,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218470-02 
VOYAGER 4310 UC,V4310-M C USB-A,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218474-02 
VOYAGER 4310 UC,V4310-M C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218473-02 
VOYAGER 4310 UC,V4310-M C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 

218476-01 
VOYAGER 4320 UC, V4320 C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand 

218475-01 
VOYAGER 4320 UC, V4320 C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle  

218479-01 
VOYAGER 4320 UC, V4320 C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand 

218478-01 
VOYAGER 4320 UC, V4320 C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle 

218476-02 
VOYAGER 4320 UC, V4320-M C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218475-02 
VOYAGER 4320 UC,V4320-M C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218479-02 
VOYAGER 4320 UC, V4320-M C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218478-02 
VOYAGER 4320 UC, V4320-M C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 

Watch and listen to how the Poly Voyager 4300 UC Series performs in real-world scenarios in this video!

USB DECT Dongles for Hybrid Work

USB DECT Dongles for Hybrid Work

Organizations choose wireless headsets for many reasons, including increasing productivity by allowing employees to be hands-free and mobile. Bluetooth and DECT are the most prevalent wireless technologies and operating frequencies in professional-grade headsets. Industries and organizations that share sensitive or private information over voice calls typically opt for DECT wireless headsets due to their increased security. Click here to see a complete list of professional-grade Bluetooth and DECT wireless headsets! 

Depending on the brand and model, DECT Wireless Headsets usually include a base station that provides connectivity options to desk phones, computers, mobile devices, or combinations. These solutions typically use cables to connect to a desk phone, computer, and AC power. These were great pre-pandemic solutions as most worked in an office with most of their equipment fixed at a workstation.  

The Challenge 

The pandemic has shifted where and how people work. Hybrid and remote work models have increased dramatically. The benefits of DECT wireless headsets are substantial; however, their portability is not. It’s not practical to disconnect the cables, AC power, base, and headset to pack up and transport between work locations.  

The Solutions 

Fortunately, there are a few solutions.  

Good 

Use DECT Wireless headset as a corded USB audio device. Some DECT wireless headset models support using it as a corded USB headset. This is a good option that allows employees to use their existing equipment in the office and remote workspace with their laptops. While this is an excellent money-saving option, you lose the critical benefit of being wireless. If you have grown accustomed to a wireless headset and then need to go corded, there is a bit of a learning curve. When I’m testing corded headsets, I sometimes forget and try to get up and walk away and am quickly reminded I’m tethered to my laptop. The Jabra Engage 65 and 75 support this option. You can use the included Jabra USB-A Cable – 14201-26 or purchase a spare cable to keep at home.  

Jabra USB-A Cable

Better 

EPOS Impact SDW D1 USB DECT Dongle

USB DECT Dongles. This is not a new option. Poly (formerly Plantronics) introduced the D100 years ago with their Savi 400 Series. The latest, smaller D200 DECT Wireless Savi Adapter is available in USB-A, USB-C, and UC and Microsoft variants. The D200 DECT dongle will work with Poly Savi 8200 UC Series headsets. EPOS recently introduced the EPOS Impact SDW D1 USB DECT Dongle that works with the EPOS Impact SDW 5000 Series. It’s currently only available in USB-A. EPOS introduced three new SDW 5000 Series models designed for hybrid and remote work and include the SDW 5000 headset of choice, the dongle, charging cable, and carry case.  

EPOS Impact SDW 5000 Headset + DECT Dongle Portable Models 

D200 USB DECT Dongles 

Best 

Complete setups at each location is the best solution; however, budgets may not support this option. A setup at each location is optimal and relieves the worry about transporting equipment to and fro and potentially forgetting an item or breaking something in transit. I am fortunate enough to have solid setups in my dedicated home and corporate office. I have monitors, docking stations, webcams, audio devices, and other peripherals, making it highly convenient for hybrid work. The only thing I haul is my laptop.  

Audio is critical 

Whichever solution you choose, audio is critical in business communication. Ensure your team members have high-quality, purpose-built audio solutions designed for UC and Collaboration platforms. Do not fall into the trap of ordering inexpensive audio devices to help check a box on your to-do list. Engage a subject matter expert who can walk you through the various solutions that align with your organization’s needs and budget.  

Call One, Inc. is an authorized reseller of professional headsets by Jabra, Poly, EPOS, JPL, Logitech, Yealink, Cisco, Shokz, and more. How can we help?  

Best Bluetooth Headsets for Computer and Mobile Connectivity

Best Bluetooth Headsets for Computer and Mobile Connectivity

2022 is just around the corner, and many businesses are still in a state of uncertainty. Are they heading back to the office, staying remote, or adopting a hybrid work model? Regardless of the work model, employees need to communicate internally and externally to maintain business continuity.  

Today people work in various environments throughout their day or workweek. Many use collaboration platforms like Microsoft Teams, Zoom, and Cisco Webex on laptops and mobile devices. Professional and business-grade headsets are a great way to ensure your team members can hear and be heard for more productive meetings and calls.  

Fortunately, there is no shortage of headset options that offer USB and Bluetooth connectivity. A primary difference between consumer and business Bluetooth headsets is a USB dongle. I am frequently asked, “Why do I need a USB dongle?” There are many reasons that I share in this blog post link. I have tested several Bluetooth headsets paired directly with my laptop. While most Bluetooth headsets will pair, I experienced connectivity stability issues, audio input, and output issues, and a lack of call control (answer/end, mute, volume up/down) from the headset when using popular business collaboration platforms. 

View all current models of professional headsets for mobile and softphone use here

You can see our headset mic tests and comparison videos below!  

Best Bluetooth Headsets for Computer and Mobile Connectivity

 

Jabra Evolve2 75 and Poly Voyager Focus 2 

These two headsets check all the boxes.  

  • ANC Speakers 
  • Strong Noise Canceling Mics 
  • Compatible and Certified with all major collaboration platforms 
  • Long Battery Life 
  • Use as Corded USB Audio Device 
  • Mute by rotating boom arm up 

See the Jabra Evolve2 75 in action! 

See the Poly Voyager Focus 2 in action!  

Buy from Authorized Resellers 

Suppose your business or organization is seeking headsets for your team members. In that case, I strongly recommend that you buy from an authorized reseller like Call One, Inc. who has almost 35 years of headset experience. They can help answer any questions, make unbiased recommendations, and ship anywhere in the US to include commercial and residential addresses. Contact us!   

Headsets with the best Noise Canceling Mics (For Now)

I’m not a fan of defining a single thing as “best.” Daily I get asked, “What’s the best headset?” my response is, “What is the use case? What are you trying to do? What are you connecting to? What’s your budget?” What is best for your use case may not necessarily be best for someone else. One size does NOT fit all when it comes to headsets. There are many factors to consider, including:  

  • Connectivity (desk phone, mobile phone, PC, Mac, a combination) 
  • Compatibility with your voice, video, and collaboration platforms (i.e., Zoom, Microsoft, Cisco, 8×8, etc.) 
  • Single or multiple work environments/locations  
  • Personal preferences (wearing styles, corded, wireless, etc.) 
  • Organizational restrictions (i.e., some companies restrict Bluetooth headsets) 
  • Support – Leading brands can offer global support  
  • Budget 
Headsets with the best Noise Canceling Mics

I have over twenty years in this industry and test models from all the leading brands of professional headsets like Jabra, Poly, EPOS, and Logitech and less-established and up-and-coming brands like JPL, Yealink, AfterShokz, and everything in between. To help people and businesses make more informed purchasing decisions, we share headset mic performance videos via the Call One, Inc. YouTube Channel. Contact an authorized reseller if you would like to discuss headset options for your business.  

There is a difference between consumer and business-grade headsets—my top picks for business-grade headsets with the best noise-canceling mics by various categories.  

Headsets with the best Noise Canceling Mics

My Top Picks 

Desk Phone + Computer + Mobile DECT Wireless Headsets

Desk Phone + Computer DECT Wireless Headsets 

Computer + Mobile Bluetooth Wireless Headsets with ANC Speakers and Boom Mic 

Computer + Mobile Bluetooth Wireless Headsets with ANC Speakers and Boomless Mic 

Computer + Mobile Bluetooth Wireless Headsets – Discreet On-the-go 

Desk Phone + Mobile Bluetooth Wireless Headset 

Desk Phone DECT Wireless 

Corded QD Contact Center Headsets (require separate interface/adapter/cable depending on what you are connecting to) 

Corded USB Contact Center Headsets 

Corded USB Office Headsets with ANC Speakers 

Corded USB Office Headsets 

Please note there are more categories available depending on your industry, work style, and workspace. I want to get across key points that one size does NOT fit all, and there is no “best” headset. Your individual or team members’ work style and workspace will determine which headset is best for them. If you need help, contact an authorized reseller like Call One, Inc., who has close to 35 years of experience and is a Nationally Certified Women’s Business Enterprise!  

Poly Voyager 4300 UC Series

Poly Voyager 4300 UC Series – Solid solution for Work from Anywhere

The Poly Voyager 4300 UC Series is a solid solution for work from anywhere! Today’s hybrid work landscape includes corporate offices, branch locations, home offices, third spaces, and everywhere in between. Poly’s Voyager 4300 UC series are Bluetooth headsets that provide flexibility, connectivity, wireless freedom, and affordability!  

Poly Voyager 4300 UC Series

Flexibility & Connectivity 

The Poly Voyager 4300 UC Series out of the box supports PC/Mac connectivity via the included BT700 USB Adapter (dongle) and to your mobile devices via Bluetooth. Order the optional *Spare Voyager Office Base in UC and Microsoft variants if you require desk phone connectivity. You gain ultimate flexibility with these connectivity options, making for a solid hybrid work solution. You can have the Spare Voyager Office Bases in the corporate offices for connectivity to desk phones, and team members can take the Voyager 4300 series headset to use during their commute or from their home office.  

  • Voyager 4300 UC Series: Connects to PC/Mac via BT700 USB-A or USB-C adapter and a mobile phone via Bluetooth v5.2 
  • Voyager 4300 UC Series with Voyager Spare Office Base*: Connects to a desk phone (via telephone interface cable), computer (via USB-A or USB-C cable), and mobile (via Bluetooth) Line 3

Microsoft Teams certified versions include a dedicated Microsoft Teams button.  You can tap your headset Teams button to open and use the Microsoft Teams desktop app quickly. 

  • When not on a call, tap your Teams button to view Microsoft Teams app on your computer.  
  • When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.  
  • Note: Teams model and Teams desktop application required. Teams mobile application is not supported. 

What’s in the Box? 

The Voyager 4300 UC Series are available in single and dual-ear headband wearing styles to support team member preferences. They are available with or without a charging stand, not to be confused with the Spare Voyager Office Base. The Charge Stand acts as a place to set your headset down to charge. The Charge Stand does not offer additional connectivity options.  

  • Voyager 4300 UC Series without Charge Stand: Carry case, BT700 USB adapter, and charging cable (Charging cable length: 1.5 meters/ 4.9 feet) 
  • Voyager 4300 UC Series with Charge Stand: Carry case, BT700 USB adapter, Charge Stand, and charging cable. (Charging cable length: 1.5 meters/ 4.9 feet) Line 2
Poly Voyager 4300 UC Series

Professionals who prefer hands-free calls from their computer, mobile phone, and desk phone* are great candidates for the Poly Voyager 4300 UC Series. Business and IT leaders looking for hybrid work solutions for their team members should consider the Voyager 4300 UC Series. 

Wireless, Battery Life & Wired 

The Poly Voyager 4300 headsets are Class 1, Bluetooth v5.2, and supports multipoint connectivity. The headset can connect to two devices simultaneously and remembers up to eight devices.  

Supported Bluetooth profiles: A2DP, AVRCP, HSP, HFP 

Poly claims a wireless range of up to 50 meters or 164 feet from the Bluetooth adapter, and if connected via the Spare Voyager Office Base, they claim up to 91 meters or up to 300 feet. Please note that multiple factors can impact Bluetooth wireless range, including other Bluetooth and wireless devices, walls (type of building material), furniture, etc. We test wireless range and share in our YouTube videos.  

The Poly Voyager 4300 headsets provide up to 24hrs of talk time and up to 47 hours of listening time when used with the BT700 USB adapter. It takes 1.6 hours for a full charge, and there is a fast charge option that gives you up to 10 hours of listening time after 15 minutes of charging. You get up to 50 days of standby time.  

Should you forget to charge the Poly Voyager 4300 headset or are experiencing Bluetooth density problems, you do have the option to connect to a PC via the included USB-C cable and use it as an audio device. This is a great feature to ensure maximum uptime!  

Poly Voyager 4300 UC Series

Poly Lens Desktop App (for individual) & Poly Lens (for mass deployments) 

Customize your Voyager 4300 headset and ensure optimal performance by keeping software and firmware updated via Poly Lens App. Poly Lens App provides:  

Poly Lens Overview 

Insights you can act on. Management you can scale. 

Now you can make collaboration better for every user in every workspace. Poly Lens gives you a window into collaboration environments across your entire organization, with a spotlight on how spaces and devices are being used. Get a clear picture of what’s working, and where you can improve and take control with fast device onboarding. Cloud access delivers flexibility, agility, and security, adding value without heavy IT lifting. No need to buy servers means more bang for your budget. Everything you need to make the most of your workspace is right at your fingertips. 

Poly Lens is different from traditional Poly solutions where customers must first purchase a product from Poly before starting to use the service. Poly Lens allows a customer to use the basic service for free and users can self-enroll and begin using the service immediately. 

Poly Lens & Lens Desktop App Supported Devices 

Check out this discussion about Poly Lens with a Principal Solutions Architect at Poly! Watch Video: https://youtu.be/FfcIwlWk61U  

Microphone and Technology 

The Voyager 4300 UC headsets include a flexible noise-canceling boom with dual microphone Acoustic Fence technology. There is easy access mute button on the microphone boom. Some softphones require installing Poly software to enable device call control (answer/end and mute) functionality.  

Performance 

The Poly Voyager 4300 UC Series seems to check many of the boxes when it comes to Bluetooth headsets for professional use. How do they perform? How well does the microphone with Acoustic Fence technology work against real-world sounds and noises? Check out this Poly Voyager 4300 Overview and Mic Tests video! Watch and hear for yourselves how well this headset performs. If you would like to learn more about this and all Poly audio and video solutions, contact us! We’re an Authorized Poly Platinum Partner with almost 35 years helping people do their business better.  

Consumer vs Business Headsets

Consumer vs. Business Headsets

I strongly recommend you utilize professional, business-grade headsets versus consumer models when using UC platforms from Zoom, Microsoft, Cisco, RingCentral, 8×8, etc. This recommendation extends to all personal and group audio and video devices, but I will focus on headsets to keep it short. 

I have tested leading consumer headset models, including the Apple AirPods, AfterShokz Opencomm, Sony WH-1000XM4, Microsoft Surface Headphones 2, Bose QuietComfort 45, and others. (Click on the hyperlinks to watch the test videos) 

Many of the models I listed will pair and provide an audio path. Over time, I experienced instability with the Bluetooth connection, mainly with the transmit/input audio. Most consumer Bluetooth headsets are designed primarily for listen-only. And I can’t lie, some of them sound fantastic! Especially the Sony WH-1000XM4 and Bose QuietComfort 45. The other challenge is the lack of call control. Meaning, you can’t answer/end calls from the headset. You must use your mouse. And in some cases, I had challenges muting the microphone. Other times, I experienced being able to hear but not be heard and vice versa when in various UC platform calls and meetings. 

These consumer models can be incredibly frustrating for the IT teams that have to manage the Help Desk Tickets for these consumer headset issues. 

Consumer vs. Business Headsets

Business headset models are compatible, optimized, and certified to work across all the major communications and collaboration platforms used in business. Leading brands like Jabra, Poly, Logitech, EPOS, and Yealink work closely with the platform providers to develop headsets that function and perform optimally in their environments.  

Organizations should develop new audio and video device standards to support this new normal of hybrid work, remote work, work from home, and work from anywhere. Certified headsets meet a broad range of requirements set forth by the platform providers like Microsoft to provide the best possible end-user and administrator experience. One of the first questions asked when seeking help from Microsoft is whether or not you are using a certified device. Contact us! We can help your business select the appropriate headsets.  

In a previous blog post, Devices Make the Experience; I shared these critical differences between consumer and business devices:  

  • Engineered for different uses 
  • Sound quality 
  • Call quality 
  • Connectivity 
  • Packaging 
  • Warranty 
  • Pre-sales Support 
  • Global Support 
  • Ongoing Commitment 
  • Incentives 
  • Device Management Software

A frequently asked question is, ‘Why do I need a USB Dongle?’ I answer the question in this blog and video. The dongle is a crucial difference between consumer and business Bluetooth headsets for use with a computer. For example, Microsoft has the Microsoft Surface Headphones 2, which is their consumer model. The Microsoft Surface Headphones 2+ is their business model certified for Microsoft Teams and includes the Microsoft Surface USB Link. Watch this video playlist comparing the Microsoft Surface Headphones 2 and Surface Headphones 2+.  

The last thing to note is where you buy these devices matters. In my blog, Why buy Certified Devices from Authorized Resellers, I share the potential risks of buying through unauthorized sources. It’s best to go through an Authorized Reseller in your region. Authorized Resellers like Call One, Inc. agree to adhere to manufacturers’ policies to ensure customers receive quality products and services designed for their geographic territory. Authorized Resellers undergo extensive education, training, and certification to meet the manufacturers’ requirements to position the appropriate solutions based on your organization’s use case.  

In today’s “work from anywhere” landscape, the headset needs will vary. Contact us! Call One, Inc., and its partners can help identify headsets that align best with your team members’ work style and workspace.  

My Fitness Journey and Review of Ultimate Ears UE FITS vs. Jabra Elite Active 75t vs. Poly BackBeat Fit 2100

My Fitness Journey 

I restarted my fitness journey on May 20, 2012. I went into my garage, laid down, and proceeded to do eight crunches. I thought I was going to die. That was my first workout after a Iong hiatus. I had always been in shape growing up. In my early years, I was a skateboarder and competitive martial artist. I participated in TaeKwonDo competitions to include three Jr. Olympic National Championships. In 1992 I joined the US Army, where PT (physical training) was a daily occurrence, and I continued training in martial arts. When I got out in 1999, I started work at Call One, Inc. as a Shipping/Receiving Clerk. I was on my feet all day in this role, and my body was constantly in motion.  

In 2000, I applied for a Sales role. This was completely different from my previous position. As a sales rep, I was seated for long periods and rarely did anything physical. To make things worse, I started getting pretty good at helping customers, and my sales began to improve, which helped increase my income. This increase supported eating out multiple times a week, having dessert after every meal, and having coffee with lots of cream and sugar. Not to mention the steady stream of sodas and energy drinks. Nightly, I would sit in my man-cave and play video games, eat chips, and drink beer into the wee hours of the night. 

By 2012, at age 39, I had reached a weight of 246lbs (I’m only 5’8”), and worse, my waistline had grown to size 42, and that was tight. Tying my shoes had become a major physical event to the point where I traded shoes with laces for more accessible slip-on shoes. I had had enough and decided to get fit by forty. I started slowly reducing the amount of food I was eating and did some bodyweight exercises daily. After eight weeks in, I started incorporating free weights and added walking on the weekends.  

I had always hated running. The first time I went for a walk, I struggled the first quarter-mile and was terrified at the realization I had to walk back the same distance to get home. I remained disciplined. My nutrition improved and my walks got longer.  

December 2013, I participated in a 100 Mile Month Challenge with a Facebook fitness group I was a member of. The longer my walks got, the more critical the need to listen to music to keep me motivated and energized. This was when I started the process of testing multiple earbuds and headphones. I tried so many, from corded to wireless Bluetooth models from various brands.  

In 2014, I started using the Poly (formerly Plantronics) BackBeat FIT. These became my Bluetooth headphones of choice. They were sweat and waterproof and had a battery life of up to 8 hours. They fit well, were comfortable, and, more importantly, allowed me to hear background noise around me like traffic while running. Yes, my walks had turned into runs. I then established an annual goal of 1,200 miles or 100 miles per month. I logged 1,356 miles in 2014 and 1,301 miles in 2015.  

Fitness Journey
Fitness Journey

October 2016, I somewhat fell off the wagon. Looking back, my body needed a break. I worked out seven days a week and often twice a day, including logging 100+ miles monthly. For three months (Oct-Dec 2016), I reduced workouts but continued eating like I was still training as intensely as I was. The weight and layers of fat quickly accumulated. I ended up logging 1,138 miles for 2016. In January 2017, I tried readjusting my training and food intake. Admittingly, I struggled and only logged 916.6 miles in 2017. In 2018 I started slow and improved my consistency. I twisted my ankle in April 2018, which slowed my progress. I experienced a devastating loss when my beloved Boxer, running, and workout partner, Loki, passed away unexpectedly on October 10, 2018. I didn’t know how I would move forward. For 2018, I logged 1,065 miles.

Otis joins our family!  

2019 started slow. I was depressed and didn’t feel like running or exercising. My wife sensed this and secretly went on the hunt for a new running partner. In March 2019, we traveled to the west coast of Florida to pick up Otis!!!  

Otis quickly warmed my heart and injected a new sense of joy and motivation to start working out again. Otis and I began doing everything together. He was allowed into select retail stores, the dry cleaners, and even to my bi-weekly haircuts. He started that first year slowly. Otis was soon walking and running with me as well! What began as a slow year finished strong. I ended up logging 972.5 miles in 2019.  

2020 started with a bang, and I logged 133.8 miles that January! I was doing well and then the global pandemic forced our companies to work from home in mid-March. The lack of commute actually helped fuel even more running. February through June I was logging 100+ miles monthly. July 2, I sprained my ankle pretty bad. Enough so that I only logged 25.2 miles that month. I came back strong in August, and by now, my wife had started walking in the morning with me! She, too, started very slow but now regularly walks three to six miles! She also tried a few headphones, including the Powerbeats Pro, Apple AirPods Pro, and currently the Jabra Elite 85t. I was happy to log 1,463 miles for 2020!  

This brings us to 2021. My nutrition has not been optimal. You could say I gained the COVID-19 pounds. I need to reduce my overall daily caloric intake, reduce or quit eating junk, and increase my strength training sessions. Fortunately, we’re still working from home, so my wife, Otis, and I have been able to walk together almost daily, and year to date (January 1 – November 7) I have logged 1,215 miles! My goal has changed from being fit by forty to having functional strength and mobility in my fifties and beyond. I turned forty-eight this year, and I have started thinking more about long-term health and physical fitness. Years of bad habits begin to catch up right about now. My wife and I must refocus on our nutrition and increase our workouts. She has signed up for her first virtual half-marathon this month. She went from the couch to her first 5K last year in October. In December 2020, she completed her first virtual 10K, and on September 11, 2021, she completed a 9.11 Mile Memorial Challenge! I am extremely proud of her.  

I shared my 100 miles per month goal on LinkedIn and received an overwhelming show of support from my connections and beyond. To include Logitech (Ultimate Ears) and Jabra who sent me a set of earbuds to test. The rest of this blog focuses on my personal opinion and review of the Ultimate Ears UE FITS, Jabra Elite Active 75t and the Poly (formerly Plantronics) BackBeat Fit 2100.  

Ultimate Ears UE FITS – MSRP $249 

In August of this year, I had an opportunity to test a set of Ultimate Ears UE FITS. I logged 123 miles wearing them. They offer unique True Custom Fit earbud tips via their patented Lightform Technology. Download the UE FITS app before you open the earbuds from their packaging; they are in like a cocoon. It’s not like any other headset or earbuds I’ve ever experienced. This is a wild process that I’ve never experienced before. The earbud tips light up, get warm, and mold to your ear for a perfect fit. In addition to their self-molding tips fitted to your unique earprint, they are sweat-resistant and offer up to 8 hours of battery life and 20 hours with the case. They never fell out of my ears while I was using them, and I was able to customize the function of the tap sensors to mimic what I had grown accustomed to with the BackBeat Fit 2100. You can also check battery life and edit your UE Signature sound via UE FITS app. They sound awesome! Many will appreciate that you can use the UE FITS earbuds at the same time or independently. Wear one or both depending on what you are doing. While I appreciate the tap sensors sometimes, sweat droplets would “tap” them and cause them to perform the function I set. Other than that, the UE FITS performed fantastically. Via the UE FITS app, you can also access the “Take a Selfie” feature, making the earbud tips glow for your photo!  

Jabra Elite Active 75t – MSRP $179 

In September 2021, I tested the Jabra Elite Active 75t earbuds, logging 135.2 miles wearing them. In terms of sound, when compared to the Poly BackBeat Fit 2100 and Ultimate Ears UE FITS, the Jabra Elite Active 75t hands down provided the best audio quality performance when streaming music. Download the Jabra Sound+ App to access the multiple features, functions, and customization available. These surprisingly never fell out during our walks, runs, strength training, or even heavy bag sessions. The Jabra Elite Active 75t have been specifically designed for an active lifestyle. An IP57-rating (IP57 verified to withstand fresh water up to 1 meter for 30 minutes.) makes them fully waterproof and sweatproof. They also have Active Noise Cancellation (ANC) that helps keep you focused during workouts. A tremendous must-have included is the HearThrough feature which allows you to hear what’s going on around you. This is essential when running on busy public streets and need to listen for oncoming traffic, cyclist, golf carts, and other runners. There are three Sound Modes: Active Noise Cancellation, HearThrough, and ANC Off. You get up to 28 hours (earbud 7.5 hours and charging case 20.5 hours) with default settings and up to 24 hours (earbud 5.5 hours and charging case 18.5 hours) with ANC on. I prefer the tactile buttons the Jabra Elite Active 75t provides vs. touch or tap sensors. 

Poly BackBeat Fit 2100 

I have been using a version of the Poly BackBeat FIT since 2014. I have logged literally thousands and thousands of miles (Dec 2013 – November 7, 2021, I’ve logged a total of 9,526 miles) using them along with strength training sessions and trips to the grocery store and other places. I have replaced them only three times during that period. The BackBeat Fit 2100 just work, and I was sad to hear that Poly would no longer be manufacturing them. I have always appreciated their Always Aware ear tips that allowed me to hear my surroundings. They were comfortable, IP57-rated durable, sweat-proof, and waterproof, provided up to 7hrs of listen time, and never fell out of my ears. The Poly Backbeat Fit have been with me through multiple stages of my fitness journey. I applaud and appreciate them.

 

Ongoing Journey 

I have been extremely fortunate to have started my journey when I did. I have no idea how healthy I truly am. I haven’t been to a doctor since my post-Army physical back in 1999. What I know is how I feel. And I feel good, good, good! My goals today have nothing to do with my physique. However, it’s often a by-product of putting in work with your nutrition and overall fitness routine. I look towards my fifties, sixties, seventies, and beyond if I happen to be so lucky. I started my journey at age 39 to be fit by forty. At 48, I now focus on functional strength and mobility. I take no supplements or vitamins and do my best to cook all our meals. Daily, my wife has been making green smoothies packed with leafy greens, fruits and vegetables. Feel free to follow me on social media! We’re hoping someday to have grandchildren and be able to play with them.

  

EHS Cable Wireless Headsets

What is an EHS Cable for Wireless Headsets?

What is an EHS Cable? 

An EHS (Electronic Hook Switch) cable is a solution that connects a DECT wireless headset base and a desk phone. The EHS cable enables remote answer and end call function from the headset. The ability to answer and end calls directly from your headset while at or away from your workstation is a highly beneficial function and a primary reason for getting a wireless headset.  

EHS Cables for Wireless Headsets

Jabra, Poly, EPOS, and JPL have a wide range of wireless headsets and EHS cables to support multiple desk phone brands and models. Contact us! A trained team member from an Authorized Reseller like Call One, Inc. can help. EHS Cables are NOT included with the purchase of a wireless headset due to the various combinations of wireless headsets and desk phones.  

EHS Cables by Brand: 

Not all phones support EHS Cables 

Before you get excited at the prospect of wireless freedom, you will enjoy using a wireless headset and EHS cable; make sure your phone supports it. Not all phones support EHS Cables. Contact an Authorized Reseller to check compatibility. Additionally, they can help identify alternatives like a handset lifter.  

Handset Lifters:

Poly hl10 EHS Cables for Wireless Headsets
Poly HL10

Check Compatibility 

Online compatibility guides are available. However, they may be challenging to navigate and understand if you are not familiar with them. It’s best to contact a subject matter expert to help you select the correct, compatible wireless headsets and EHS cables for your environment. There are hundreds of brands and thousands of individual phone models. You must know the desk phone brand and model whether you check compatibility on your own or contact an expert to help.  

Online Compatibility Guides 

Can EHS Cables be used with other devices? 

Poly and Jabra have developed audio adapters that provide multi-connectivity to corded USB headsets and Bluetooth headsets with the appropriate dongle. The Jabra link 950 and Poly MDA220 adapters connect compatible USB headsets to a desk phone and computer. These adapters can use select, compatible EHS cables to support remote answer/end call functions. It’s best to contact a subject matter expert or the manufacturer directly to check compatibility.  

Multi-Connectivity Adapters 

EHS Cables for Wireless Headsets

Conclusion 

EHS Cables provide the beneficial function of remote call control. The challenge is that not all phones support EHS cables, so it’s important to check compatibility online or contact a subject matter expert who can help you select the right solutions for your use case. Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and an Authorized Reseller of Jabra, JPL, EPOS, and Poly. We have over three decades of knowledge and experience and are happy to support you.  

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