Posts

Huddle Rooms in 2019! – Video

 

It’s so important these days to have productive and collaborative workspaces. Learn more about all the video and audio solutions available and how you can improve your huddle rooms.

Poly Studio and Logitech Meetup Comparison

 

We compared the audio and tracking features of the Poly Studio and the Logitech Meetup! The automatic color balance between the two is noticeable – our huddle room has a lot of blue, and the Studio interpreted that differently than the Meetup. Every environment can be different, so if you have questions, feel free to ask!

Why Logitech for Video Conferencing?

By Danny Hayasaka

April 24, 2018

Most people know Logitech. Many folks use Logitech Keyboards & Mice daily. But did you know Logitech offers video conferencing solutions?

Logitech is transforming video conferencing by offering an easy and affordable way to collaborate, with crystal-clear audio and razor-sharp video.

Logitech offers a variety of products that satisfy multiple use cases and environments.

Read more

Meet Logitech Spotlight

By Danny Hayasaka

April 11, 2017

If you’ve ever given a presentation or conducting training and required a PowerPoint slide deck or other, you may have experienced the inconvenience of having to walk back to the mouse to change slides or, ask a member of the audience to become designated “Next slide please” person.

Meet Logitech Spotlight! A wireless presentation remote packed full of great features!

Available in three colors:

Gold: PN 910-004860

Slate: PN 910-004654

Silver: PN 910-004984

What’s in the box: Presentation remote, Proprietary receiver, User documentation, Charging cable and Pouch

In order to gain access to all the cool features, you need to download the free Logitech Presentation software available for Windows and Mac.

 

Logitech B910 HD Webcam Review

By Danny Hayasaka

November 2, 2016

Logitech produces multiple models of webcams. They offer “consumer” models as well as “business” models.

For this series, I will focus on “Business” models as our company focuses on providing solutions to businesses.

Logitech offers these four webcams plus the PTZ Pro for Business applications.

Yes, many of the “consumer” models look identical to the “business” models so what’s the difference?

Logitech ConferenceCam Connect – Uniquely Portable and Versatile, All-in-One Video Collaboration for Small Groups

By Danny Hayasaka

July 23, 2015

When I first saw the Logitech ConferenceCam Connect I knew I had to have one. Well, I finally do. It’s been sitting here for a little bit now. The Logitech ConferenceCam Connect is jam-packed with features!!!

It comes in two variants however I’m being told it’s really tough to obtain a Ruby – Limited Edition version so if you want one of these, you should go with the Silver.

PN 960-001013 Silver

PN 960-001026 Ruby – Limited Edition

What’s in the box: ConferenceCam Connect device, Power adapter with plug, Regional plugs, USB cable, Documentation

 

At First glance: It looks like this cool gadget that has you wondering what it does.

What does it do? The Logitech ConferenceCam Connect is a USB webcam + speakerphone that supports Bluetooth and NFC pairing. This allows you to use as a webcam and speakerphone for web-based calls from Microsoft Skype for Business/Lync, Cisco Jabber, Skype, WebEx, GoToMeeting, and most major web-based collaboration platforms. The ConferenceCam Connect can be used as a wireless speakerphone for your mobile device to have a small group conference call. You can connect your *supported mobile device wirelessly to screen mirror presentations, spreadsheets, videos or Internet content to a projector, monitor, television or other display that’s connected to ConferenceCam Connect via HDMI cable (not included).

*Screen Mirroring: Android 4.3 or higher, Windows 8.1 or higher (As phones or tablets may vary, please check your mobile device specs or contact manufacturer)

Set Up and Use: I let charge overnight. It’s a very clean design. Once ConferenceCam Connect is charged you should get up to 15 hours (3 hours for video conferencing and screen mirroring). The remote control also acts as a lens cover and attaches magnetically. Again, very clean design. You have three operating options once you turn unit on: Screen Mirroring, USB and Mobile (Bluetooth or NFC). The selection options are on top of ConferenceCam Connect.

 

Here’s one of the downsides, it doesn’t automatically switch from Mobile to PC mode. For example, I’m connected to PC for Lync voice and video calls. I am also paired with my mobile device to stream music. If I am in mobile/Bluetooth mode and I get Lync call, I have to manually press the USB mode to answer the call. It doesn’t automatically switch.

Audio and Video Quality: I don’t have an HDMI cable here so I’ve been unable to test the Screen Mirroring feature however I did witness it at the tradeshow and it was pretty cool. They were streaming movies from Netflix to a tv monitor. Good quality.

When streaming music the audio quality is very good. Nice sound. Plus it’s wireless so very portable.

Audio quality on Lync (softphone) call was very good. I can clearly hear and be heard.  Video quality appears to be very good as well.

What’s really cool is that the ConferenceCam Connect offers a 90-degree field of view with autofocus, 4X digital zoom in Full HD, Rightlight™ 2 Technology for clear image in various lighting environments (even low light), and Digital pan, tilt and zoom from remote control or optional downloadable app plus a mechanical tilt. The remote control offers camera controls and speakerphone functions with a 10-foot range.

Image of my view with ConferenceCam Connect and then an image of the view from the person I’m calling. So you can see the video quality is very good. Nice clear image.

 

The microphones and speaker support a 12-foot diameter range. This is great for small group audio or video conference of 1-6 people.

The Logitech ConferenceCam Connect also has nice light indicators on base to let you know if you are muted or not. Blue light means you’re on active call. Red light means you’re on mute.

ConfereneCam Connect Certifications

  • Certified for Skype for Business
  • Optimized for Lync
  • Cisco Jabber™ and WebEx® compatible (See logitech.com/ciscocompatibility for the latest version.)
  • Skype™ certified
  • Windows®
  • Mac®
  • ZEISS®
  • HDMI™

Conclusion: This is a great device for small groups (1-6 people) for audio/video calls through your PC/Laptop or voice calls via your mobile device. The ConferenceCam Connect is very simple and intuitive. It’s sleek and portable design offers a very small footprint. Click to see all the features and specifications. And the best part…it’s only $499.99

What’s the difference between NEW Logitech H570e USB Headsets vs H650e USB Headsets?

By Danny Hayasaka

September 12, 2014

More and more organizations are implementing/deploying some form of unified communications and collaboration platform/application. This has increased the need for USB headsets in certain environments.

I should write a blog on the importance of devices, the variety and the critical role they play in the adoption and optimization of a UC&C platform. Of course, education and training on all the feature/functionality of a new platform is also a must.

Due to inaccurate budgeting for UC&C devices, there is a strong need for low-cost USB headsets to get people up and running. Many device manufacturers have recognized this and have created USB headsets to fill the need.

The latest addition to the Logitech Business Product Portfolio is the Logitech USB Headset Mono H570e and Stereo (dual ear) models. Customers ask… What’s the difference between H650e and H570e???

Below are some differences and similarities between the two series:

 

  • In-Call LED right-light indicator on the back of the mic boom
    • H650e models have this feature vs H570e models do not
    • In a high paced open office/contact center environment this visible in-call indicator is a great feature to let others know you are actively in a call.
  • Carrying Bag
    • H650e models include vs H570e models do not
    • This is great for protecting and storing your headset when not in use.
  • Color & Ear Cushion style
    • H650e has metallic highlight in boom vs H570e solid black boom
    • Ear Cushion style different
    • H570e Stereo
    • H650e Stereo
  • Audio Quality
    • Based on my own experience, audio quality both receive/transmit were comparable, however, the H650e series did fair a little better.
  • Compatibility
    • H650e Series: Compatible with most leading UC platforms such as Microsoft Lync, Skype, Google Hangouts Pro, Cisco and more.
    • H570e Series: Compatible with most leading UC platforms, such as Microsoft® Lync™, Skype™, Cisco Jabber™, Cisco® IP Communicator, Google Hangouts, Apple FaceTime, etc.
  • Certifications
    • H650e Series: Optimized for Microsoft® Lync™; Cisco® compatible
    • H570e Series: Optimized for Microsoft® Lync™; Skype™ certified; Cisco® compatible
  • Comfort
    • Both H650e and H570e series are very comfortable headsets. I found the H650e to be just a tad more comfortable.
  • Warranty
    • Both H650e and H570e Series include a 2-year limited hardware warranty.

Both Logitech H650e and H570e headsets should be considered if you are looking or corded USB headsets for your

Logitech CC3000e Review

By Danny Hayasaka

April 7, 2014

I can’t believe I haven’t written about the Logitech CC3000e!?

This is a super exciting product. All the buzz these days is “collaboration”. There are numerous web-based collaboration platforms customers are using: Microsoft Lync, Cisco Jabber, WebEx, Bluejeans, Zoom, Skype, Google+ Hangouts, GoToMeeting, Vidyo, etc.

There hasn’t really been a good solution for web-based collaboration meeting outside of 1-4 people using standard USB webcam and USB speakerphone.

When you have 5-10 people, you really need a more robust solution. You need a better speakerphone and you definitely need a better camera. The Logitech CC3000e is the solution.

It’s a USB device that is PC and Mac compatible and is compatible/optimized/certified with all the major collaboration platform providers.

What you get in the box: Speakerphone, Camera, Remote Control, Powered Hub, Wall/Table Mount, Two 16-foot cables for Speakerphone/Hub and Camera/Hub Connection, USB cable for Hub/PC Connection, Adhesive solution for hub mounting, Power adapter and Quick Start Guide.

Set Up: The actual set up is easy. What may help make it even easier is if you determine “where” the camera and speaker will go? Actually connecting the camera and speakerphone to the hub is easy. Connecting the USB cable to a PC is simple. And just about anyone can connect the power adapter to the wall.

Use: I personally have had multiple video calls across a variety of platforms: Microsoft Lync, Skype, Bluejeans, Zoom, GoToMeeting, Vidyo and more. The picture clarity and audio were great. I can hear and be heard clearly. With the handy remote control, I can pan, tilt and zoom camera to position it to exactly what I want the viewer to see. I have some pictures in my office that I like to zoom in on to show the powerful zoom and just really nice crisp video. Perfect for zooming in on a whiteboard. There is one preset webcam angle. That makes it nice to zero back in if during call cam has been pointing here and there. There is also a lens security cover so you can rest assured you are not seen if you don’t wish to be.

In addition to connecting via USB to PC/Laptop/Mac the speakerphone also has Bluetooth and NFC (Near Field Communication). This allows you to have better audio for a conference call from your mobile device (tablet, smartphone).

Conclusion: The Logitech CC3000e gets two thumbs way up. There is so much versatility with this device. Set up and use are simple. Because it’s USB, it works across multiple platforms plus it’s Bluetooth and NFC enabled. This is great for any organization looking to enhance their meetings, for interviews, training, teaching, brainstorming sessions, for collaborating. The BEST part is the price. Normally video codecs with PTZ cams can cost thousands and thousands of dollars and possibly a proprietary platform/infrastructure. The Logitech CC3000e is ONLY $999!!! The only negative thing about the CC3000e is that we can’t keep them on our shelves!!! I’m not the only one who is impressed and sees the value of this device. Order yours today!

 

Logitech Mobile Speakerphone P710e – Review

November 25, 2013

Received the New Logitech Mobile Speakerphone P710e – Optimized for Microsoft Lync

Set Up – Very easy, only one cable. USB cable attached to speakerphone and has cable management. There is also AC power adapter with the USB port so you can charge via standard wall outlet or power strip.

Use – Very simple to use.

Via PC: We have Microsoft Lync so as soon as I connect the USB cable to PC it registers and sets it up as a device option via my Lync client.

Once Logitech P710e is selected, I can make calls via my Lync client either by clicking to call or dialing like I normally would. If I get a call, I can click on accept call or I can simply touch the green handset icon on P710e to answer. The P710e rings when you have an incoming call. You can increase and decrease the speaker volume. There is also mute feature available at your fingertips.

Via Mobile Device (Smartphone/Tablet): The Logitech P710e allows you to pair via Bluetooth and/or NFC (Near Field Communication). To access Bluetooth, simply press and hold Bluetooth button until the unit is in pair mode. Go to your mobile device Bluetooth menu and select the Logitech Speakerphone:

 

If you have NFC enabled device, simply tap a mobile device to NFC icon on P170e. Your device will ask if you would like to pair to Logitech Speakerphone.

Another cool feature of the Logitech Mobile Speakerphone P710e is the sliding top that allows you to sit your mobile device for better experience. It’s great for video calls (seated vertically) as well as for watching videos (seated horizontally).

 

 

 

Other features of the Logitech Mobile Speakerphone P710e:

  • Digital Signal Processing (DSP) for enterprise-quality audio
    • Advanced DSP technology enables precise tuning for both the mic and speaker so conversations are more life-like.
  • Wideband audio
    • Hear and be heard in true wideband audio, so those on both sides of the call can enjoy a life-like communication experience.
  • Optimized for Microsoft® Lync™, Cisco® compatible** and Skype™ certified
    • Ensures enterprise-quality audio and an integrated experience with most all business-grade UC platforms.
  • Dynamic Equalizer
    • Automatically switches between voice and music modes, delivering the best sound quality and EQ for what the user is listening to.
  • Headphone jack
    • Plug a headphone directly into the Mobile Speakerphone P710e when additional privacy is desired.
  • Acoustic echo cancelation and noise-canceling microphone
    • Optimized to hear and be heard even in noisy workspaces, this is a mobile speakerphone users love to use.
  • Visual incoming call indicator
    • Onboard LEDs flash to provide a visual alert when a call is coming in.
  • Zippered neoprene carrying case
    • Protect the speakerphone in style with the zippered neoprene carrying case.

 

Great features but how does it sound? I have been using for close to a month now for quick calls as well as long conference calls. I haven’t had anyone complain about audio quality yet via Lync calls.

When it comes to mobile device calls, the audio quality is good, however not as good as Lync call. Of course, I’m also at the mercy of our weak Wi-Fi signal. So I’m certain that plays a factor. I used for Facetime call and I could see and hear very well. It’s also a good speaker to listen to streaming music from your mobile device.

I believe Logitech has a winner with this device. As the business world turns to more and more web-based and mobile applications for communications and collaboration, the Logitech Mobile Speakerphone P710e is a great device, especially when paired with a Logitech webcam like the C930e or B910.

 

Logitech Wireless Headset Dual H820e – Review

May 7, 2013

Received the New Logitech Wireless Headset Dual H820e – Optimized for Microsoft Lync

Set Up – Very easy. Only two cables: power and USB cables – The “W” and “N” is Wideband and Narrowband switch.

 

Use – Very simple design. The base is heavy and solid feeling.

  • Answer/Hang Up Button on the back of microphone boom – When engaged in a call, back of boom lights up to indicate in use
  • Mute switch also on the boom. When depressed, small red light on tip of Mic boom lights up red. Not certain how useful that is since when you are wearing the headset, it’s tough to see the tip of the mic
  • Volume Up and Down is two separate buttons and are shaped differently to help you differentiate. Nice feature
  • Lync Optimized – Software/Drivers install automatically – and becomes selectable audio device option via your Lync client
  • Audio Quality – The audio quality is good. I experienced no major issues – you can hear me breathing as I was walking up/down stairs. Noise canceling is “ok” however anyone speaking in normal tone nearby can be heard.

Concerns –

  • Weight – as I mentioned, the base is heavier than most wireless. I’m concerned as to what that will do to shipping costs for larger deployments/orders
  • Service – We haven’t been selling Logitech products long and to date, I’m not fully versed in their service offering. Basically, what happens if the headset breaks within the first 30 days, 30+ days and after the warranty expires
  • Accessories – Not currently aware if there are available accessories, i.e. spare headset, spare ear cushions, ac adapter, USB cable
  • Battery Life – Again, new to wireless line of headsets, not certain how long a battery life when it comes to Talk Time as well as just how long before the battery will need to be replaced – which goes back to accessories – also, does H820e series have field replaceable batteries?
  • Only Headband Style Options – No Convertible Model
  • Only USB connectivity – No multi-connectivity variant/s

Conclusion

This is simple to set up and use headset. Because it connects only via USB, you’re limited to PC only applications. While more and more businesses are shifting to VoIP softphones or UC platforms, there are still plenty of hybrid platforms out there with a desk phone and PC based voice applications. (and let’s not forget the mobile space of laptops, tablets & smartphones. This is not a mobile employee (road warrior) solution as it requires AC power to operate.

The range was good, the audio quality good. Easy to use.

The challenge is Plantronics and Jabra have been out there promoting, pushing complete UC portfolios for many years now so unlike the first couple of years where Plantronics and Jabra were relatively unknown in the IT space, they are now the top two UC device players when it comes to headsets, especially wireless.

Because Logitech is bigger than both Jabra and Plantronics, you certainly cannot dismiss their attempt at entry into the headset world.