Tag Archive for: hybrid work

Video is great, Audio is Critical for Hybrid Work, Office Work, Work from Home

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Regardless of the work model being implemented, video conferencing will be part of the equation. Over the past 17-18 months most of us have participated in a video call over Zoom, Microsoft Teams, Cisco Webex, or some other video meeting platform. One thing we’ve learned is that it’s nice to have high-quality video but it’s more important to have great audio.  

Audio is Critical in Video Calls 

To have a productive video meeting, all participants need to be able to hear and be heard. In the early days of the pandemic, there was a massive shift to work from home. Once vaccines were introduced, businesses started developing plans to return to the office. Some leaders have made remote work permanent. While others have strong arguments for why employees need to be back in the office. And some are opting for a hybrid/flexible work model. As organizations navigate this topsy-turvy landscape, they need to focus on developing device standards that will work in the current and future environments.  

Employees need the right technology to stay connected. The challenge is one size does not fit all. Business and IT leaders need to consider a day in the life of the employees in their various roles and work environments. Today team members can join video calls from a dedicated office, an area in their home, a third space, or from pretty much anywhere. Whether or not they turn their video on, they will need to be able to hear what’s being said. And if they speak, they need to be heard by all participants.  

Since the start of the pandemic, I’ve been in countless video meetings, mobile calls, listen-only webinars, and online training sessions. Audio has been the most critical part. Even with great video, poor audio quality or no audio can stop a meeting dead in its tracks. It’s critical to have great audio.  

My Setup

  • Logitech Brio 4K Webcam
  • Logitech Brio 4K Webcam
  • Logitech Brio 4K Webcam

My wife and I both have dedicated offices in our home and HQ. After testing several webcams, my wife has selected the Logitech Brio webcam. She will not turn her video on unless she has her Logitech Brio. For audio, she’s been using the Poly Calisto 7200. It’s been discontinued and she’s waiting to switch to its replacement the Poly Sync 40. In the meantime, the Calisto 7200 is working great. I recently decluttered my home office workspace and now have a single 43” curved Samsung monitor. For audio and video, I have opted for the Poly Studio P15 video bar. This is a great option for my environment. The Poly Studio P15 includes everything I need to look and sound my best in video calls: 4K camera with auto-tracking, integrated privacy shutter, speakers, multi-microphone array and two USB 2.0 Type-A ports, and several nice features like Noise BlockAI and Acoustic Fence. Take a look at this video where I provide a Poly Studio P15 overview, video, and audio test!  

Different Work Environments 

What about different work environments? Call One, Inc. and Hello Direct, Inc. have team members working from our Headquarters in Cape Canaveral, FL, and remotely in different cities and states. We have open office environments, private offices, home environments, small to large meeting rooms, and an operations and warehouse facility. Audio and video device needs will be different depending on the team members’ roles and workspace. It’s not practical to use a speakerphone in an open office or noisy warehouse. First, we’ll take a look at desktop video options, and then we’ll discuss audio devices. 

Desktop Video 

There are multiple options available when it comes to desktop video and webcams. In my blog, Webcams for Business – What to consider I share a list of things to consider when choosing a webcam: Compatibility with Operating System, Supported Video Platforms, Windows Hello Face Support, Video Resolution, Field of View and Auto-Framing,  Autofocus and Auto-light correction, Built-in Microphones, Privacy Shutter, Mounting Options, USB Type Connectivity, and Cable length, Additional USB Ports, All-in-One Video Bars, Device Management, Warranty, and Price. On our YouTube channel, we have a playlist dedicated to Webcams / Video Collaboration Solutions. These videos allow you to learn more about the webcams and see them in action. We also have side-by-side comparison videos. 

Webcams for business

Value Business Webcams – Under $70 

Good/Better Business Webcams – Under $150 

Premium Business Webcams and All-in-One Devices 

Personal Speakerphones 

Speakerphones are great audio devices for team members who work in a private or home office space where their audio will not distract others. Most personal speakerphones are excellent for travel as they are small and portable. Some models include Bluetooth which allows you to pair with a mobile device. This is great for streaming music or having an ad-hoc small group conference call with others. Speakerphones can be connected to a computer via USB-A or USB-C. There are wireless options that provide flexibility as to where you position the speakerphone from the computer. Zoom and Microsoft Teams certified speakerphones are available. Take a look at these USB Speakerphone options available from Poly, Jabra, EPOS, Konftel, Yamaha UC, Yealink, and ClearOne. In our Business Personal and Small Group Speakerphones video playlist, we put these speakerphones to the test and share their features and audio quality performance.  

Two of my favorite personal speakerphones are the Jabra Speak 750 and Poly Sync 20. In this blog, I share my top 5 picks for USB speakerphones.  

Headsets 

At the beginning of the pandemic, we experienced a lot of panic-buying from customers of all sizes and industries as they transitioned from in-office to work from home. Many used “freemium” collaboration apps on their computers and there was a mad dash for any USB headset they could get their hands on. We now have over a year and a half of experience and lessons learned under our belt. What we learned is that our team members need better when it comes to headsets. Business and IT leaders need to understand team members communicate and collaborate in different ways based on their work styles and workspaces. Having the right headset fosters better communication, collaboration, and improves productivity. When team members can hear and be heard when in a voice or video call, work just flows. The first step is to identify what they are connecting their headsets to. Is it a desk phone? Which brand and model? Is it a computer? What softphone or UC platforms are being used? Do they need Zoom or Microsoft Teams certified headsets? Is it a mobile device? Does it support Bluetooth or a 3.5mm plug? Do they need to connect to a combination of those three devices?  

POLY Solutions

When I was able to travel and go on customer sites, it wasn’t uncommon to walk by a cubicle and see multiple headsets. When I inquired why they had so many headsets, the response often was, “This headset is for my desk phone. This headset is for my computer. And this is the headset I brought from home to pair with my mobile phone.”  

With so many team members working remotely, what are they using? Has it been tested? Is it compatible or certified with the platforms and applications your business is using? How do you know? This conversation can wait for another video and blog I’m working on. We’ll cover device management software and why it’s important for your business.  

Headset Connectivity

Today headsets support single and multi-connectivity. Here is a list of connectivity combinations headsets can support today:   

  • Desk Phone Only 
  • Computer Only
  • Computer + Mobile 
  • Desk Phone + Computer 
  • Desk Phone + Mobile 
  • Desk Phone + Computer + Mobile 

What connectivity do your team members need? Need help? Call One, Inc. can help you identify the right headsets based on connectivity, work environment, and use case. Contact us! 

Wireless Headsets 

  • Jabra Engage 75 Convertible Headset
  • Wireless Headsets Jabra Engage 65

Wireless headsets increase productivity by providing team members the ability to roam away from their workstations. They can answer and end calls right from their headset. This is beneficial in any environment. Those working from home will find being wireless especially beneficial. Wireless headsets allow you to get up and refill your coffee, tend to your children or pets, start a load of laundry, get a snack, get your deliveries, and more! There are multiple wireless operating frequencies in use today however, DECT and Bluetooth are the most prevalent when it comes to headsets. Which is best for your environment? If you need to go further, DECT headsets claim to offer a longer wireless range compared to Bluetooth headsets. Bluetooth headsets can pair to mobile phones which allows you to take calls on the go beyond your office or workspace. Poly Savi 8200 Office and Jabra Engage 65/75 Wireless headsets can easily be converted into hybrid work options. Take a look at this video to learn how! 

Plantronics Savi 8220 DECT

My Top Picks for DECT Wireless Headsets 

ANC Headsets

Noise continues to be a top distraction in the office and when working from home. A good set of Active Noise Canceling headphones is a great option to help you block out the noise. There are many consumer-grade options available like the Sony WH-1000XM4 and Microsoft Surface Headphones 2. The challenge is they are not designed to work with business communications and collaboration platforms. Leading manufacturers of professional-grade headsets have developed several ANC headset options that are optimized and certified to work with UC platforms like Zoom, Microsoft Teams, and Cisco Webex. They are available corded or wireless and in multiple wearing styles to include circumaural, on-ear, and in-ear options. Some models even offer boomless-mic options so they look and feel more like consumer headphones. Take a look at this video comparing the mic performance of the Bose 700 UC, EPOS Adapt 660, Jabra Evolve2 85, and Poly Voyager 8200 UC. I feel that headsets with boom-mics provide better transmit audio quality. Check out this video comparing the Poly Voyager Focus 2 and Jabra Evolve 75!

  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2

My Top Picks for ANC Headsets 

 Backup Audio Device Recommended

Because work is being done from a variety of environments, employees no longer have immediate physical access to replacement units. I strongly recommend having a secondary/backup audio device wherever they are working. A corded USB headset is a good backup. A good choice would be a USB headset model that does not require software/firmware updates so employees have a truly plug-and-play experience should their primary audio device quit working. The JPL Commander-1, Commander-2, 400-USB Monaural, and 400-USB-Binaural are great inexpensive options as primary or backup headsets.  

Make Informed Purchasing Decisions 

We created our YouTube Channel to help you make more informed purchasing decisions by testing business-grade audio and video solutions in real-world environments. Check out some of our more popular video playlists:  

Conclusion

In the new normal of work from anywhere, hybrid meetings with a mix of in-person and remote participants will be prevalent. Video is awesome however, audio is critical. It’s important to have an audio device that allows the user to hear and be heard. The audio device should align with the individual team member’s work style and workspace. Since 1987, Call One, Inc. has been helping people do their business better. We are authorized resellers of Poly, Jabra, EPOS, Logitech, Cisco, JPL, Yealink, Konftel, and more. We help mid-to-large enterprise customers select the right audio and video devices for their team members. If you would like help, contact us.  

What are you doing? Hybrid Work, Work From Home, Work In Office

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We recently ran a poll across Call One, Inc’s Twitter, YouTube Community, and LinkedIn. The objective was to see if there was a clear model businesses were adopting in this post-pandemic landscape: hybrid, fully remote, or return to the office. According to Best Practice Institute 2021 Return to Work Study, over 83% of CEOs wanting their employees back in the office in 2021, while only 10% of employees wishing to be back in the office full time. Some companies like Twitter and DropBox are giving employees the option to permanently work remote, according to Vox April 21, 2021 article.  So what is currently happening? We asked in our polls, “As of July 2021, what is your current work model? Work From Home, In-Office, Hybrid, Not Working. We had a total of 2,010 votes. Here are the results:  

Twitter Poll Results – 1,839 votes 

  • 31.4% Working from home 
  • 32% In the office 
  • 22.2% Hybrid  
  • 14.4% Not working 

Hybrid Work Work From Home Work In Office

YouTube Community Poll Results – 140 votes 

  • 61% Working from home 
  • 15% In the office 
  • 19% Hybrid 
  • 6% Not working 
Hybrid Work Work From Home Work In Office

LinkedIn Poll Results – 31 votes 

  • 52% Working from home 
  • 13% In the Office  
  • 32% Hybrid 
  • 3% Not working 
Hybrid Work Work From Home Work In Office

If you take the average of all three poll results: 

  • 48.1% Working from home 
  • 20% In the Office 
  • 24.4% Hybrid 
  • 7.8% Not Working 

What these results show is there is a strong need for audio and video solutions to support employees across multiple environments. Recently I posted a video sharing my home office setup and HQ office setup. My objective is to have a consistent work experience regardless of where I’m working. I’m fortunate to have a dedicated office in both locations. For those who don’t, you have the option of assigning seats or you can take a look at Office Hoteling.   

Office Hoteling 

  • Embrava Desk Sign
  • Embrava Desk Sign ending
  • Embrava Reserved
  • Embrava Cheked In
Embrava Desk Sign

Office hoteling is the elimination of assigned seating in a workspace. This allows members to reserve office space as needed. Effectively implement hot-desking or hoteling in your office with Embrava Desk Sign. These Desk Signs visually allow users to quickly determine which workspaces are available to be used. Green indicates the space is available. Orange shows it’s reserved. When checked in the sign glows red. Yellow is ending. Learn more in this blog, How Embrava Desk Sign helps with Office Hoteling which includes a video showing the Embrava Desk Sign in action.  

touchdown booths social distancing Hybrid Work Work From Home Work In Office

Personal Audio and Video Devices 

  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
Poly Voyager Focus 2

Business and IT leaders need to identify what experience they want their employees to have in a hybrid or flexible work environment. Those who have been working from home since March of 2020 understand the pros and cons. Hybrid work presents its own set of challenges when it comes to technology. Besides a laptop, what additional hardware will employees be expected to transport to and from the office? I’m a fan of the Poly Voyager Focus 2 and Evolve 75 as audio solutions for hybrid work. I explain the reasons why in this ANC Headsets for Business Collaboration blog. I also like the Poly Studio P5 Kits for the simplicity it provides organizations as they make decisions on device standards. The Poly Studio P5 Kits include an audio and video device all in one SKU which makes it easy to order and manage. Learn more in this blog Poly Studio P5 Kits – Great for Hybrid Work!  

  • Poly Studio P Series
  • Poly Studio P Series
  • Poly Studio P Series
  • Poly Studio P Series
Poly Studio P5 Kits

There are so many great options available for personal audio and video devices for Hybrid Work and Work From Home from leading brands that include Poly, Jabra, Cisco, Logitech, EPOS, Yealink, Konftel, JPL, Huddly, VDO360, Belkin, and more! 

Group Audio and Video Solutions 

Another area business and IT leaders need to address are the meeting spaces. With video being a staple of how organizations communicate and collaborate, the need to video-enable all your meeting rooms is important. Konftel and Logitech have made it easy to identify what solutions are best for your various meeting spaces with online room configuration tools. For small to medium meeting rooms, All-in-One Video Bars are a simple and cost-effective way to provide video. There are several options available when it comes to video conferencing. Take a look at these options from Yealink, Konftel, Logitech, Poly, and Jabra.  

  • Logitech Rally Bar Graphite
  • Logitech Rally Bar Overview
Logitech Rally Bar (All-in-One Video Bar)

Using Microsoft Teams or Zoom?  

Having a certified, reliable, and secure device that offers high-quality audio and video ensures clear conversations. Teams and Zoom certified devices include headsets, desk phones, speakerphones, and more. Whether working from home or on the go, there are Microsoft Teams and Zoom devices for you. 

Microsoft Teams Devices banner 2 Hybrid Work Work From Home Work In Office

Sharing Dry Erase Whiteboard in Video Meetings 

Hybrid Work Work From Home Work In Office
Logitech Scribe

Dry Erase Whiteboards are great for education, training, and collaboration. They are still widely used. In the past, remote participants struggled to see what was on a whiteboard. Today solutions from Logitech, Jabra, and others, allow presenters to share content from the whiteboard in stunning fashion. Take a look at this quick Logitech Scribe demo from my HQ office!  

Hybrid Work Work From Home Work In Office

In Summary 

As of today, people are working remotely, in an office, or both. The need to communicate and collaborate doesn’t change regardless of location. Business and IT leaders need to ensure their team members have the right tools for their role regardless of where their working. Call One, Inc. can help people do their business better. Contact us to learn which solutions are best for your team members!  

 

Poly Savi 7300 Office Series great solution for Return to Office

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On March 5, 2021, we posted the Poly Savi 7300 Office Series Overview | NC Mic and Wireless Range Test video. It had been exactly a year since Call One, Inc. and Hello Direct, Inc. were sent to work from home due to the global pandemic. Today, we are getting requests for DECT Wireless headsets that achieve better density as some large organizations start heading back to the office.

Businesses are still reviewing and developing post-pandemic work models. Many will implement a hybrid work model that includes both in-office and remote work. For organizations that are going back full time and do not allow Bluetooth headsets on the premises, a dual connectivity DECT wireless headset that does not include Bluetooth is beneficial.

Desk Phone and Computer Connectivity

The Poly Savi 7300 Office Series offer desk phone and computer connectivity. They are compatible with existing EHS cables and Handset Lifter. Included in the box are both USB-A and USB-C cables for connecting to a computer’s USB-A or USB-C ports. The Savi 7300 Office Series are available in four models that include single and dual ear headband wearing styles. There are also Microsoft Teams Certified models.

What is the Savi 7300 Office Series?

The Savi 7300 Office Series is a new range of ultra-secure wireless DECT headsets for connection to a computer and/or desk phone. They do not replace any existing products. A key difference is security. The Savi 7300 Office Series headsets are designed to meet the highest level DECT Security Step C enhanced with Military level FIPS 140-2 listed features, such as 256-bit AES encryption. These are a great choice for financial, medical, government, contact centers, or anywhere sensitive conversations happen.

Acoustic Fence and Microsoft Teams Open Office

Additionally, the Savi 7300 Office Series headset uses a flexible noise-canceling microphone boom with Acoustic Fence technology, so conversations stay private. Acoustic Fence technology uses a second microphone on the ear cup to help identify and reduce background noise. The Savi 7300 Office Series meets the Microsoft Teams Open Office specification.

  • Poly Savi 7300 Office
  • Poly Savi 7300 Office
  • Poly Savi 7300 Office
  • Poly Savi 7300 Office
  • Poly Savi 7300 Office

Microsoft Teams Certified

The Savi 7300 Office Series are the first Poly Microsoft Teams certified DECT™ headset with dedicated Microsoft Teams button. When pressed, the Teams button brings the Microsoft Teams desktop client to the front of the screen. If there is a message waiting or other notification the application will open to that screen – for a seamless Microsoft Teams experience.

Conference Feature for Training

Like all other Poly DECT Wireless headsets, the Savi 7300 Office Series supports multi headset conferencing. You can conference up to 3 additional headsets to a call in progress. This is a great feature for training Customer Service Representatives, contact center agents, or new team members. You can also mix desk phone and softphone calls together via Savi 7300 Office Series.

2x Better Density

The Savi 7300 Office Series makes more efficient use of the available spectrum by using the latest compression and modulation techniques as well as a new codec to provide up to 2x better density (compared to existing Poly and competitor devices) without impacting audio quality. There is no question that wireless headsets increase productivity. A challenge for large enterprises is deploying large numbers of wireless headsets without impacting performance. If you are looking to deploy large quantities of wireless headsets in single location, it’s best to contact an Authorized Poly Reseller like Call One, Inc. or Hello Direct to start a wireless density survey for your location/s.

Complete Audio and Video Solutions

The Savi 7300 Office Series are part of a comprehensive set of endpoints that support your businesses voice, video, and collaboration needs. Poly Solutions support personal and group audio and video devices to include headsets, speakerphones, video solutions, conference, and desktop phones as well as software and services. If you would like to learn which Poly solutions are best for your organization, contact a Call One, Inc. or Hello Direct team member today!

Savi 7300 Office Series Specifications

  • Connectivity: Desk Phone and Computer
  • Wireless Technology: DECT™ 6.0 – North America only
  • Wireless Range: Line of sight up to 590 ft/180 m; Typical office environment up to 180 ft/55 m
  • Security: Designed to meet Security step C – the highest level from the DECT™ Forum
  • Encryption: Military level FIPS 140-2 listed 256-AES encryption
  • Authentication: 128-bit AES
  • Density: Up to 2x more density than other DECT™ headsets
  • Power: Adaptive power control to maximize user density
  • Battery Type: Technician replaceable lithium-ion polymer
  • Talk time: up to 13 hours.
  • Charge time: two hours full charge
  • Standby time: up to 52 hours
  • Noise cancelling with Acoustic Fence Technology
  • Meets Microsoft Teams Open Office requirements
  • Call answer/end, mute volume +/-, power on/off
  • Combined call answer/end and Microsoft Teams button, mute volume +/-, power on/ off (Microsoft Teams version only)
  • In call indicator
  • Multiple voice prompts—chosen language configurable via software.
  • Desk phone, softphone selector buttons
  • Microsoft Teams button (Microsoft Teams version only)
  • Incoming call ringer (configured via software)
  • Plantronics Hub application on desktop
  • Plantronics Manager Pro (Asset Management and Adoption, Health and Safety Suites—see Supported Devices for full list of supported reports
  • Microsoft Teams Certified (Microsoft Teams versions only)
  • Headset Weight
    • Savi 7320 Over-the-head (binaural): 160 g /5.64 oz
    • Savi 7310 Office Over-the-head (monaural): 120 g /4.23 oz

Poly Voyager Focus 2 | Engineered for Audio Perfection

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The Poly Voyager Focus UC was launched in late 2015. It set the standard for enterprise headset by offering a comfortable headset with the headband and sling design along with including active noise canceling (ANC) speakers. The Voyager Focus UC has been an extremely popular and a favorite, top-selling headset. According to Persona Research October 2020 Factworks, 94% of workers experience ambient noise during calls – this is up from 71% in 2017. The new Poly Voyager Focus 2 headset creates a “focus zone” around the user thanks to the latest digital Hybrid ANC with three level settings that allow the user to select the right level of noise reduction based on their current environment. The pro-grade microphones with Poly’s Acoustic Fence technology provides 200% better transmit noise reduction compared to the Voyager Focus UC (according to Poly).

A great feature the new Poly Voyager Focus 2 provides is the ability to use as a corded USB audio device. However, with the extended talk time of up to 19hrs, not certain when that will be needed but it’s a nice option to have.

To provide even greater flexibility and connectivity options, Poly offers the Voyager Focus 2 Office variants that allow users to connect to a desk phone, computer, and mobile phone. The Voyager Focus 2 UC variants support computer and mobile phone connectivity.

These models are ideal for professionals on calls all day in noisy home or office environments looking for a premium solution.

  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions Voyager 2
  • Poly Solutions
    Poly Voyager Focus 2 Hero

Poly Voyager Focus 2 Features

  • The ultra-comfortable headband with sling ensures that the weight of the headset is evenly spread across the head – making it comfortable for all day use.
  • The plush ear cushions mold to the user’s ear for greater comfort
  • With up to 19 hours of talk time it can be used all day – for both work and leisure.
  • With the audio over USB mode – if users forget to charge their headset they can simply plug in and use as a corded headset – the best of both worlds.
  • The Digital Hybrid ANC reduces the background noise so users can stay focused on the task in hand and not be distracted.
  • The discreet microphone boom with acoustic fence technology ensures that any background noise is not heard by the far end. The noise-canceling works so well it meets the requirements of Microsoft Teams open office premium microphone specification.

Poly Voyager Focus 2 Specifications

  • Connectivity
    • Voyager Focus 2 UC: PC via included BT700 Bluetooth adapter or via USB cable; smartphone via Bluetooth
    • Voyager Focus 2 Office: PC via USB-A cable, desk phone via include cable; smartphone via Bluetooth. Headset can also connect to PC via included USB cable
  • Wireless
    • Bluetooth 5.1
      • Class 1, Multipoint connectivity, headset connect to two devices at the same time, remembers up to 8 devices
    • Supported Bluetooth profiles
      • A2DP, AVRCP, HSP, HFP
    • Range
      • Voyager Focus 2 UC: up to 50 m/164 ft
      • Voyager Focus 2 Office: Up to 91 m/300 ft
  • Wired
    • Connect to PC via included micro USB cable with audio over USB mode
  • ANC Technology
    • Digital Hybrid ANC using two digital MEMS microphones and 2 analog ECM microphones with three user settings (Off/low/high)
  • Talk/Listen Time
    • Talk Time: Up to 19 hours (ANC off), Up to 16 hours (ANC on)
    • Listening Time: up to 40 hours (ANC Off), up to 24 hours (ANC On)
    • Charge Time: 2 hours for a full charge
    • Standby Time: up to 30 days
  • Smart Sensors
    • Answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music
  • Microphone and Technology
    • Discrete noise canceling boom with Acoustic Fence technology to Microsoft Teams Open Office Premium microphone.
    • Smart discrete microphone boom: wear on either side and maintain location of R/L stereo. Rotate boom up to mute and down to unmute.
  • Headset Controls and Lights
    • Call answer/end, mute, volume +/-, power ON/OFF/PAIRING, ANC: Off, low, high
    • Online Indicator – Two LED indicators on speaker housing shows in a call status.
  • Manageability
  • Certification
  • Warranty
    • 2-year limited warranty included
  • What’s in the box?
    • Voyager Focus 2 UC: Carry case, BT700 USB adapter and charging cable.
    • Voyager Focus 2 Office: Carry case, Office base, Telephone interface cable and USB-A cable
  • MSRP

Benefits

  • Stay comfortable during a full day of calls wearing an ultra-comfortable headband with sling and plush ear cushions
  • Enjoy the simplicity of an easy-to-use headset with smart sensors for answering calls, pausing music and instantly muting calls.
  • Give those around you a visual cue that you’re busy—an online ear cup indicator flashes when you’re on a call.
  • It just works—the smart microphone boom automatically maintains left and right audio no matter which side the headset is worn.

In Conclusion

Poly has done a great job of keeping up with the changing landscape of business communications. In today’s hybrid work world, noise can come colleagues in an open office or a blender in the kitchen from your home office. The need for a headset that will perform regardless of work environment is essential. The Poly Voyager Focus 2 with digital hybrid ANC speakers, microphone with Acoustic Fence technology, and the ability to support multi-connectivity is a solid choice. Watch the video below to see the Voyager Focus 2 in action in an office, on top of a tower and at the beach! To learn more about Poly Solutions for your various work environments, contact us!

Poly Studio P5 Kits

Poly Studio P5 Kits – Great for Hybrid Work

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The Poly Studio P5 Kits are a great option for Hybrid Work, Remote Work, or Work from Anywhere! Organizations everywhere have implemented video conferencing to stay connected to their team members, partners, and customers. In our post-COVID world, video meetings will continue to be a part of the overall business communications and collaboration strategy moving forward.

What business leaders are looking for

Business leaders are looking for solutions to video enable their individual employees regardless of where they are working. The solution needs to support these requirements:

  • Compatible with all major video collaboration platforms and applications to include Microsoft Teams and Zoom.
  • Easy to set up and use
  • High quality audio and video device
  • Satisfy various workstyles
  • Easy to order and deploy

Poly Studio P5 Kits – A range of options for any workstyle

Poly has done a great job of creating a solution that helps satisfy all the above and then some with their Poly Studio P5 Kits. These kits include everything you need for a great audio and video experience. All the components come in a single box which makes it easy to order and deploy. And because the Studio P5 webcam includes an integrated USB-A port, all you need is a single USB port on your PC to connect both webcam and audio device. Take a look at this video that provides a complete overview and audio and video quality test of the Poly Studio P5 Webcam.

There are currently four different kits designed to support a broad range of users and workstyles. The packaging is important. IT deployment teams and individual employees receive everything they need thoughtfully packaged in a single box! This makes it easy to order and deploy without having to mix and match different products. This makes it easy for users to set up, with one common, integrated set of instructions. As an added benefit, the wireless headset and speakerphone bundles can connect the wireless USB adapter right to the Studio P5 webcam!

  • Poly Studio P5 Kits
  • Poly Studio P5 Kits
  • Poly Studio P5 Kits
  • Poly Studio P5 Kits

Let’s take at review the four Studio P5 Kits:

Poly Studio P Series

MSRP $149.95 – Poly Studio P5 kit with Blackwire 3210 – The Studio P5 with Blackwire 3210 is ideal for users who need a professional quality experience at an affordable price. The single-ear design of the headset is ideal for multi-taskers who want one ear free to hear what else is going on in their environment, while still getting great call quality.

Poly Studio P Series

MSRP $259.95 Poly Studio P5 kit with Blackwire 3325 – The Studio P5 with Blackwire 3325 is ideal for users who prefer a stereo experience so they can fully focus on the meeting, while staying at an affordable price.

Poly Studio P Series

MSRP $259.95 Poly Studio P5 kit with Sync 20+ – The Studio P5 with Sync 20+ is ideal for users who don’t want to wear anything at all. It delivers a premium personal speakerphone experience with a wireless connection that also goes directly to the camera and is ideal for enclosed workspaces.

Poly Studio P Series

MSRP $269.95 Poly Studio P5 kit with Voyager 4220 UC – The Studio P5 with Voyager 4220 UC is ideal for users who value a wireless stereo headset experience. This allows them to maintain a great calling experience with the freedom to move around, unattached to any cables. The Bluetooth adapter for the headset connects directly to the Studio P5 camera to simplify setup and free up USB ports on the laptop.

Poly Lens Desktop

Poly Lens Desktop is a single app for customizing your supported Poly personal devices. In the desktop app you will have access to:

Insights – Check your device usage and workstation connectivity.

Poly Studio P5

Health and Wellness – You can enable Soundscapes that include Mountain Ranch, Gentle Ocean, or Babbling Brook sounds to create a soothing environment to keep distractions at bay. Get reminders to hydrate, take vision breaks and rest. Play soundscapes to improve focus.

Best Practices – Optimize your camera and learn how to make your workspace more ergonomic.

  • Poly Studio P5 Kits

Poly Support – Experiencing issues? Let Poly help.

Poly Studio P5 Kits

Customize Your Personal Poly Device

Overview – Get status update of device.

Settings – Customize the multiple settings depending on device.

Support – Access Quick Start Guide, User Guide, Device Info & Logs, Contact Support

Poly Studio P5 Kits are a great Value

Personally, I believe Poly has a created an awesome solution that aligns well with the current landscape. Business and IT leaders are actively searching for solid performing, easy to set up and use, personal audio and video device solutions they can deploy across their organization to support multiple uses cases and budgets. Poly has provided that at a great value. Check out the savings you get by going with a Poly Studio P5 Kit vs buying each item separately.

Poly Studio P5 webcam $129 + Blackwire 3210 $44.95 = $173.95 – P5 Kit $149.95 = $24 Savings

Poly Studio P5 webcam $129 + Blackwire 3325 $84.95 = $213.95 – P5 Kit $179.95 = $34 Savings

Poly Studio P5 webcam $129 + Sync 20+ $199.95 = $328.95 – P5 Kit $259.95 = $69 Savings

Poly Studio P5 webcam $129 + Voyager 4220 UC $239.95 = $368.95 – P5 Kit $269.95 = $99 Savings

Poly Solutions

Poly offers complete solutions that include headsets, speakerphones, video solutions, conference and desktop phones, software, and services to support small to global enterprise customers. If you would like to learn more about Poly Solutions, contact us!

See the Poly Studio P5 Kit with Voyager 4220 UC Video!

Want to see what you get and how it’s packaged? Watch the video below where I do an unboxing and quick audio and mic test.

Business Webcam Battle

Battle of the $129 Business Webcam | Logitech C930e vs Poly Studio P5 vs Konftel Cam10

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The Logitech C930e Business Webcam, Poly Studio P5, and Konftel Cam10 all have at least one thing in common: MSRP of $129.

These webcams were designed for business use with all the major video conferencing and collaboration platforms to include Skype for Business, Microsoft Teams, Zoom, Cisco Webex, and more. Below we have listed the features, functions, and specifications of each camera to help you make a more informed purchasing decision. We have also included a comparison video so you can see the video quality and hear the mic performance of each business webcam side-by-side. 

Logitech C930e Business Webcam

The C930e is a part of Logitech’s business Webcam lineup. With a full HD 1080p resolution and 90-degree field of view, this camera is packed with features.

  • Logitech C930e Business Webcam
  • Logitech C930e Business Webcam
  • Logitech C930e Business Webcam
  • HD 1080p video quality at 30 frames-per-second: Brings life-like HD video to conference calls, enabling expressions, non-verbal cues and movements to be seen clearly.
  • Widest-ever business webcam field-of-view: Enjoy an extended view – 90 degrees – perfect for presenting using a whiteboard or doing demos.
  • H.264 UVC 1.5 with Scalable Video Coding: Frees up PC bandwidth by putting video processing within the camera, adjusting dynamically to the available bitstream. The result is a smoother video stream in applications like Skype® for Business.
  • Logitech RightLightTM 2 technology and autofocus: Webcam intelligently adjusts to improve visual quality in low light at multiple distances
  • 4X digital zoom in Full HD: 4X zoom at 1080p provides the highest level of detail for your calls, visuals and presentations.
  • Pan, tilt and zoom option: Pan, tilt and zoom within the 90-degree field-of-view scene for focused viewing during desktop video conferences.
  • Professional-grade Certifications: Certified for Skype for Business, Cisco® compatible2and enhanced integration with Logitech Collaboration Program (LCP) members3 integrated experience with most business-grade video conferencing platforms
  • Premium glass lens: Enjoy razor-sharp images even when showing documents up close, a whiteboard drawing or a product demo.
  • Convenient privacy shutter: Easy lens enclosure for added privacy and security.
  • Plug-and-play USB connectivity: Easily connects to a PC or Mac® with no additional software required.
  • Multiple mounting options: Freedom to mount the camera wherever it works best – LCD screen, notebook, or tabletop – by using the attached clip or the tripod embedded thread.

Poly Studio P5

As of 4/22/2021, the Poly Studio P5 personal webcam is Microsoft Teams certified. Designed for business use, the P5 is both innovative and smart. One simple but important feature that makes it stand out from competitors is; the integrated USB port (see image below). This allows you to plug in an extra wireless headset, speakerphone, or other USB peripherals. Get a complete audio and video solution with the convenient and value-priced Poly Studio P5 Kits that include the camera and audio device.

  • Poly Studio P5
  • Poly Solutions Poly Studio P5 Overview
  • Poly Studio P5 Poly Studio P5 Overview
  • Poly Studio P5 Poly Studio P5 Overview
  • Works with any video app and is certified for Microsoft Teams and Zoom
  • Low light quality & true-color images
  • 1080p (Full HD), 720P (HD) Compatible
  • Custom controls through Poly Lens Desktop
  • Autofocus with 4x zoom / EPTZ
  • Single directional microphone optimized for personal workspaces
  • 80° DFOV
  • USB 2.0
  • UVC/UAC Plug and Play compatible
  • Integrated USB 2.0 Type A cable
  • Integrated privacy shutter
  • Adjustable monitor clamp
  • Tripod ready
  • USB-A port built-in for wireless headset adapter
  • Status LED indicates calling and mute state
  • Manageability
    • Cloud: Poly Lens service
    • Local (Windows/Mac): Poly Lens Desktop App

Konftel Cam10

The Konftel Cam 10 is built for those who demand professional video quality. Create an enhanced visual and audio experience with a wide 90 degree viewing angle, HD video output, dual microphones and easy set-up. The portable Konftel Cam10 is your perfect home and traditional office companion, or for wherever you are working.

  • Konftel Solutions Cam 10
  • Konftel Solutions Cam 10
  • Konftel Cam10
  • Konftel Cam10
  • 1080p Full HD
  • 4x digital zoom
  • Digital picture noise suppression
  • Audio noise suppression
  • USB 2.0
  • Two-year warranty
  • 90° field of view
  • Autofocus
  • Dual microphones
  • Built-in privacy shutter
  • Climate Neutral Certified

In Conclusion

You can’t go wrong with any of these $129 Webcam options. It comes down to your personal preference and use case. Check out this blog on things to consider before buying a webcam. To get a better idea of how these webcams perform, take a look at this side-by-side comparison video! If you would like to learn more about these webcams or audio and video solutions for your employees and meeting spaces, contact us!

Hybrid Work Solutions from Yealink

Hybrid Work Solutions from Yealink

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Yealink was established in 2001. They are a global brand that specializes in video conferencing, voice communications and collaboration solutions with best-in-class quality, innovative technology, and user-friendly experience. Their solutions can be found in 140 countries and regions and rank number one in the global market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence Leadership Award Report, Frost & Sullivan, 2019).

Their portfolio of voice and video solutions continues to expand. They offer a full suite of products to support hybrid work or wherever you work. They recently introduced the Yealink Dual/Mono UC Workstation DECT Wireless Headset solutions. The UC Workstation gives users the possibility and flexibility to connect devices and manage communications from a single device. It also acts as a hub that integrates a full-duplex speakerphone, a wireless charging mobile phone stand, a 4-inch touch console, and a USB hub, which, together offer incredible set of features allowing you to meet, connect and collaborate seamlessly and intelligently. Watch this video to see an overview of the WH6X UC Workstation and see it in action!

You can personalize and manage your Yealink headsets, webcams and speakerphones with Yealink USB Connect software for Windows or Intel MAC.

Now, let’s take a look at some of their portable hybrid work solutions!

At only an MSRP of $89, the UVC20 is a great budget-friendly webcam that provides these key features and benefits:

  • Smooth Video, Premium Experience – UVC20 ensures smooth experience and clear communication with premium video and audio experience. 5 mega-pixel full HD glass lens delivers 1080P HD (1080p@30fps, 720p@30fps) video and true-to-life clarity. The built-in Omni-direction mic supports accurate voice pick up ranging up to 180°/4.9 feet, ensuring crystal-clear communication.
  • EPTZ Control, Rotatable Lens – Through Yealink USB Connect software, you can realize ePTZ control for UVC20. Moreover, it is easy for you to rotate the lens to quickly switch video images. Easy Using, Quick Start-up as a USB camera, UVC20 is plug-and-play and right for various video conferencing platforms or applications with a convenient BYOD experience. Moreover, Yealink USB Connect delivers a host for the capability to monitor usage, access the device information, conduct diagnoses, and perform firmware updates, which is time-saving and worries-free for management.
  • Lens Cap, Privacy Secure – The built-in lens cap is anti-lost and well protects the camera lens, conference security, and personal privacy, which is reliable and safe for personal desktop use.
  • Watch UVC20 Webcam in action in this video: https://youtu.be/3ZDu6C6GNL0

The Yealink UVC30 Desktop comes in at an MSRP of $279. The UVC30 Desktop is a USB camera with 4K ultra-HD and 3x digital zoom to provide a vivid and excellent video experience.

  • Superb image quality – UVC30 Desktop delivers a best-class image quality with natural color reproduction, but also the smooth video and detail, endeavoring to optimize the meeting experience for users. UVC30 Desktop also supports multiple resolutions, including 4K/30FPS, 1080P/60FPS, 720P/60FPS adapt to different display and application.
  • Ultra-expansive field of view – With a large 120° field of view, people sitting in front of the monitor or laptop can be seen without adjusting the camera.
  • Windows Hello feature – Certified by Microsoft, UVC30 Desktop is capable of Windows Hello feature to enhance your PC login security.
  • HD voice quality – The embedded microphone helps UVC30 Desktop to achieve 150°/ 6.6 feet voice pickup range, delivering a vivid and optimal human sound.
  • Watch UVC30 Desktop Camera Video: https://youtu.be/TbaLLwT13QM
  • Watch Video of Overview of Yealink USB Connect Software and UVC30 Desktop Camera: https://youtu.be/5oGMSqAfga8
Hybrid Work Solutions from Yealink

The Yealink UH33 is a single ear headband style headset with wideband audio technology and HD voice. It provides USB-A and 3.5mm jack connectivity for computer or mobile devices. The UH33 offers an inline control with answer/end call, volume up/down and mute. At only $53, this headset is a great value.

  • Supports SIP-T41S/T42S/T46S/T48S/T53/T53W/T54W/T57W/T58A/VP59
    • For T41S/T42S/T46S/T48S: upgrade to the version 82 or higher
  • USB and 3.5mm connectivity to laptop and mobile phone or tablet
  • Simple call management via control unit
  • Integrated LED indicator and warning tone
  • ActiveProtection technology safeguards users from acoustic injury
  • HD Voice/Wideband speaker performance and noise cancellation
  • 330° bendable boom arm for easy adjustment without breaking.
  • Watch Yealink UH33 Overview and Mic Test Video https://youtu.be/cE9MliRV0nI
  • Yealink UH36 USB Headsets
  • Yealink UH36 USB Headsets

The Yealink UH36 is a USB wired headset available in single and dual ear headband wearing styles. They are available in USB-A or USB-C with 3.5mm jack connectivity for use with select IP phones, computer, tablet, and smart phone. They are also available in UC and Microsoft Teams certified variants. Currently the Yealink UH36 Mono variants are only $55.99 and UH36 Dual variants are only $63.99!

Yealink UH36 Diagram Hybrid Work Solutions from Yealink
  • Simple and Flexible Connectivity – USB-A connectivity to Yealink IP Phones, including T41S/T42S/T46S/T48S/T42U/T43U/T46U/T48U/T53/T53W/T54W/T57W/T58A/VP59 (T41S/T42S/T46S/T48S should be upgraded to version 82 or higher)
    • USB and 3.5 mm connectivity to PC and mobile device
  • HD Voice / Wideband speaker performance
  • Noise Canceling Microphone and passive noise cancellation
  • ActiveProtection technology safeguards users from acoustic injury
  • Integrated LED indicator and warning tone
  • 330° bendable boom arm for easy adjustment without breaking
  • Watch Yealink UH36 Unboxing and Mic Test video https://youtu.be/Gr–K1zoylM
  • Watch Updated Yealink UH36 USB Headsets – Including Mic Test video https://youtu.be/XKb1sL2jrTQ

CP900 and CP700 Series

The Yealink CP900 and CP700 Series are portable USB/Bluetooth speakerphones designed for personal use or small groups in small meeting spaces or on-the-go. They are available with the BT50 USB dongle or without. They are a great value based on their premium quality and performance and low price.

  • A premium full-duplex experience – Yealink speakerphones support full-duplex technology, so calls sound their best on both ends.
  • Intelligent noise canceling – Enjoy crystal-clear sound thanks to the distraction-free noise canceling technology, so participants can focus on the call and catch every single word and idea.
  • Excellent sound performance – Built with wideband audio, acoustic echo cancellation, and Optima HD Voice, Yealink speakerphones provide exceptionally clear sound. And you can also use them for listening to music.
  • Portable design – Yealink’s CP700 and CP900 speakerphones have a lightweight design and are small and compact enough to carry in a laptop bag or backpack. (A sturdy travel case is also included.)
  • Intelligent connectivity – Yealink speakerphones can connect to PCs, tablets, and smartphones via the USB cable, Bluetooth, and the BT50 dongle, supporting up to two simultaneous connections.
  • Teams smart buttons – Multiple buttons for full call-control compatibility offer a low-learning-cost experience and call effectiveness. Deep integration with Microsoft Teams includes a dedicated Teams button, making it easier for users to achieve Teams collaboration.
    • A flashing light indicates a notification for an unanswered call, a voice mail, or an upcoming meeting from the Teams application.
    • Press to activate the Teams application.
    • Press to access the Cortana intelligent assistant.
Yealink CP900 Diagram Hybrid Work Solutions from Yealink

The Yealink CP900 is designed with six directional microphones positioned around the base, which pick up sound from 360 degrees. Participants do not need to huddle around the speakerphone while speaking. This enables a flexible setting with a more natural and immersive conversation.

CP900 Series

  • CP900 with BT50 USB Dongle, Microsoft Teams certified MSRP $259 (Currently only $184.95)
  • CP900 (no dongle), Microsoft Teams certified MSRP $230 (Currently only $159.95)
  • Ideal for meetings of up to 6 people
  • Premium audio quality for calls and music
  • Battery with 12-hour talk time and 450-day standby time, power save mode after 30 minutes
  • Optimized for voice pickup range of 6.5 feet
  • Watch Yealink CP900 Speakerphone – Audio Tests and Overview video https://youtu.be/k9_Lmwnj_z8

CP700 Series

Conclusion

Yealink’s Hybrid Work solutions are a small part of very broad communications and collaboration solutions portfolio that includes SIP desk phones, conference phones, DECT phones, video phones, and audio/video solutions for meeting spaces of all sizes. If you’d like to learn more about Yealink solutions or see if you qualify for a free Yealink Trial, contact us!

Webcams for Business

Webcams for Business – What to consider

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There is no shortage of webcam options available for businesses to select from. In fact, it can become a bit overwhelming. Organizations like Call One, Inc. and our sister company Hello Direct can help you select the right webcam for your multiple use cases.

Here is a guide of things to consider when choosing webcams for business. 

Compatibility with Operating System

  • Webcams for Business
  • Webcams for Business
  • Logitech C925e Webcam

Not all computers and laptops are created equal. Make certain the webcams you are considering are compatible with your computers’ Operating System/s. Most leading webcam manufacturers will provide a System Requirements list. For example, the Logitech C925e System Requirements are: Windows 7 or later, macOS® 10.7 or later, Chrome OS™ Version 29.0.1547.70 and later. Some webcams will even include the type of processor and recommended RAM, like the Cisco Webex Desk Camera System Requirements list: Operating system: Windows 10 with Universal C Runtime and above, Mac OS X 10.12 and above | CPU (Recommended) I5@2.4 GHz/i7@1.9 GHz Intel processor, or a processor with equivalent capabilities | RAM (Recommended) 8 GB or more | USB Port: USB-C port, USB-A port (USB 2.0 or USB 3.0, 4K video requires USB 3.0 port).

Be sure to check webcam System Requirements before you buy.

  • Cisco Webex 4K Desk Camera
  • Cisco Webex 4K Desk Camera

Video Platforms Supported

Most USB webcams will work across all major and popular video platforms, but it is a good idea to check to ensure webcam will work in your video environment. Some webcams are certified to work with specific platforms. This means the webcam manufacturer has met all the specifications and requirements set forth by the platform provider to perform in an expected way. For example, the Logitech C930e, Yealink UVC20, Huddly IQ, Jabra Panacast and others are certified for Skype for Business and Microsoft Teams. However, they are also compatible with other popular applications to include BlueJeans, Cisco Webex™, Fuze, Google Meet™, GoToMeeting®, Lifesize Cloud, Pexip, RingCentral Video, Vidyo, and Zoom®.

Young modern woman having Video Conference at home

Windows Hello Support

Microsoft face authentication in Windows 10 is an enterprise-grade identity verification mechanism that is integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and unlock Windows devices as well as unlock your Microsoft Passport.

I’m currently testing multiple cameras however, here is a list of cameras Call One, Inc. offers currently that support Windows Hello: Logitech Brio, Yealink UVC30 Desktop, and Cisco Webex Desk Camera.

Webcams for business

Video Resolution

Today you can purchase webcams with 4K video resolution to include: Logitech Brio, Yealink UVC30 Desktop, Konftel Cam20, Huddly IQ, Jabra Panacast, VDO360 3See, Poly Studio P15 and the Cisco Webex Desk Camera.

Most users are good with 1080p and even 720p depending on their role in a video meeting.  Some cameras have a fixed resolution like the Logitech C505e at 720p at 30 fps. While many webcams can adjust from 720p to 1080p. Most presenters will do well by selecting webcam with higher video resolution.

Field of View and Auto Framing

Field of View (FOV) has become increasingly more important as video meetings have become a part of our daily lives. Today people are joining from a variety of environments and some are using green screens to help hide their background. Some video participants prefer less of their background to be seen and require a webcam with a narrow FOV. While others need to share a wider field of view. The ability to adjust field of view is ideal for many use cases and select webcams offer that function via their software. While others allow you to zoom or provide pan, tilt, zoom capabilities via their software. The Cisco Webex Desk Camera supports FOV adjustment between 65°, 70°, 75°and 81°. The Logitech Brio supports FOV adjustments between 65°, 78°, and 90°. If you need a wider field of view, the Jabra Panacast offers 180 degree field of view with the option to adjust between 90°, 120°, 140°and 180°. Some cameras have a fixed FOV with digital zoom. How much or how little of your background do you want shown? Field of View is something to consider.

Webcams for business

Auto Framing, Group Framing, Intelligent Zoom, or whatever they name the technology, is a great feature available from select cameras. This technology finds you and frames you perfectly in the center. This is great for those who like to walk and talk or simply need to move to another area of the room and not have to manually adjust position of camera. These cameras offer this feature: Huddly IQ, Jabra Panacast, and Poly Studio P15.

Autofocus and Auto Light Correction

Autofocus is a great feature especially if you want to show something directly from of the camera so others can see the detail. Most cameras offer Autofocus however a select few lower cost models like the Logitech C505e and JPL Vision Mini do not support. Low light or poor lighting is a major factor depending on your location. Some have ideal settings with strong light source facing them while others due to room and furniture configuration may have strong light source coming from behind them or they have poor or no light source. All the Logitech Business Webcams offer RightLight technology that help you look your best in any lighting environment. Other webcams like the Poly Studio P5, Konftel Cam10, JPL Vision and Vision Mini, and Cisco Webex Desk Camera all offer Auto Light Correction.

Poly Studio P Series P5

Built-in Microphones

Personally, I strongly recommend a good corded USB or wireless headset or USB speakerphone. However, I understand some folks rely solely on their laptops for audio so having solid performing built-in mics available, is an upgrade. Webcams offer a variety of options from single omni-directional mic, two omni-directional mics, single and dual directional microphones, two full-duplexed microphones to microphones that can also support background noise reduction. If you need to walk away and still be heard, the VDO360 2See includes a far-field mic array that picks up your voice from up to 8 meters / 26 feet away.

Privacy Shutter

Many like the peace of mind of having a privacy shutter on their webcam when not in use. I am a fan of webcams with built-in privacy shutters like the Poly Studio P5, Logitech C925e, Konftel Cam10, Yealink UVC20, and Cisco Webex Desk Camera. Some do not include a lens cover like the Logitech C505e and Huddly cameras. If a privacy shutter is important, be sure to ask if one is included.

Desktop solutions

Mounting Options

Because of the multiple use cases, many folks require threaded tripod-ready mounting as well as mounting clip to attach to monitors and laptop screens. Some also invert the camera and mount in ceiling. If you are looking to flip and mount camera upside down, ensure there is software available to invert view.

USB-A or USB-C Connectivity and Cable Length

Most webcams today provide a USB-A connection. However, many newer computers and laptops only provide USB-C ports. Some cameras include USB-A and USB-C connection options. The Yealink UVC30 Desktop camera has a USB-A cable and includes a USB 3.0 Type A to Type C adapter. The Cisco Webex Desk Camera includes removeable USB-C to USB-A and USB-C to USB-C cables. The Poly Studio P15 and VDO360 3See include a USB-C type connection. I have tested USB 3.0 Type USB-A to type USB-C adapter with several USB-A webcams and they have worked.

Poly Studio P Series P15

There currently does not appear to be a standard USB cable length and will range from 3ft to 7ft+. Check on cable length prior to ordering to ensure the length will be sufficient for your setup.

Additional USB Ports

Computer manufacturers are decreasing the number of USB ports they include. Some webcams include additional USB ports that can be used to connect a headset, speakerphone, or other USB peripheral. The Poly Studio P5 and VDO360 1See each include one USB-A port and the Poly Studio P15 includes two additional USB-A ports. This is a great feature to consider when selecting a camera.

All-In-One

If you are looking for a personal all-in-one device that includes a camera, microphones, and speakers, you may want to consider the Poly Studio P15 or VDO360 3See. Check out the Poly Studio P15 in action in this video below!

Device Management

Today the hybrid work model is prevailing across multiple industries. Remote work will be a part of many. Being able to manage your audio and video devices personally or remotely is something to consider. Leading brands like Poly, Logitech, Yealink, Jabra, and Cisco offer enterprise and individual device management software to ensure your devices are performing optimally by having the latest software and firmware updates. Additionally, you can access multiple features and settings to help customize your video experience.

Warranty

Warranty can range from 1 to 3 years depending on webcam brand and model. All Logitech Business Webcam models include a 3-year limited hardware warranty. Beyond warranty, check with your vendor to understand the warranty service process. However please note, I have tested several webcams and it is very rare for a webcam from an established brand like Logitech or Poly to quit working. We have experienced issues with some of the lesser-known brands.

Price

Fortunately, there are webcams available to support all budgets. I have tested really low-cost (Under $50) webcams like the Adesso CyberTrack H3 and H4 webcams and JPL Vision Mini as well as moderately priced webcams ($89-$129) like the Yealink UVC20, JPL Vision+, Logitech C925e, Logitech C930e, Poly Studio P5 and Konftel Cam10. I have also tested the premium models in the $199+ range to include the Logitech Brio, Cisco Webex Desk Camera, Huddly IQ, Konftel Cam20 and all-in-one units like the Poly Studio P15. Of course, the size and scope of deployment will impact pricing so don’t let MSRP be your deciding factor.

  • JPL Vision Mini
  • JPL Vision Mini

In Conclusion

The individual use case will ultimately determine which webcam is best. Our helpful team along with our partners can help you and your business select the right solution. If you would like to set up a meeting to discuss your audio and video solutions needs, contact us!

Check out our Desktop Video Solutions and watch us put these webcams to the test in this Webcam and Video Collaboration Solutions Playlist!

Yealink UVC20 Webcam

Yealink UVC20 Webcam | First Look

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Released in March of 2021, the Yealink UVC20 Webcam is a budget friendly webcam with 1080p video quality and an integrated privacy shutter.

The UVC20 is compatible across all major video conferencing platforms to include Zoom and Microsoft Teams. It’s great for Live Streaming, Training, Distance Learning, Telemedicine, Work From Home and to join video calls from your desktop in the office.

Powered by 5,000,000 pixel full HD glass lens, Omni-direction mic, auto exposure, auto focus, and rotatable lens, the Yealink UVC20 ensures perfect clear video in any environment. Compatible with virtually all video conferencing software applications, you can quickly set up and run any meeting.

  • 1080P Full HD display
  • Ultra HD audio
  • Automatic exposure, intelligent adjustment
  • Built-in omnidirectional microphone
  • Easy using, quick start-up
  • Built-in lens cap, privacy secure
  • 30 Frames Per Second
  • USB-A Cable
  • Auto Focus technology
  • 4.9ft microphone pickup range
  • Installation software to optimize your webcam

Yealink USB Connect supports the management of multiple Yealink USB devices to include their headsets, speakerphones, and webcams. It’s available for Windows and Mac.

Yealink UVC20 Webcam

In addition to software and firmware updates on the UVC20 webcam to ensure optimal performance across all video platforms, Yealink USB Connect allows you to adjust multiple settings to include exposure, image settings, white balance, and other settings like inverted (upside-down) mode and camera pan direction. You can also access device diagnostics, device recovery and check device status. 

Our Final Thoughts

Yealink has a done a fantastic job of packing in a lot of great, beneficial features into a small form factor at an MSRP of only $89. Plus, it provides exceptional 1080P HD and audio quality not typically seen at that price point. Whether you need it for live streaming, training, remote learning, telehealth, remote or hybrid work, you’ll get great use out of this webcam. Check out the overview video below where we feature the Yealink UVC20 in action! If you have questions about this webcam or any of the Yealink complete line of solutions to support communications and collaboration across your entire organization, please reach out to us.

Jabra Speak 510

Jabra Speak 510 | Speakerphone Overview

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The Jabra Speak 510 models are part of a larger Jabra Speak Series of speakerphones that include:  

Jabra Speak 810 UC and Microsoft Models – Premium professional conference speakerphones, designed to be used as a stationary unit and suitable for up to 16 people. 

Jabra Speak 750 Models – Engineered to power your meetings with seamless, premium audio. Full duplex sound for more natural conversations. Microsoft Teams certified models include dedicated Microsoft Teams button. 

Jabra Speak 710 Models – Professional portable conference call speakerphones with superior sound quality, suitable for up to 6 people. 

Jabra Speak 510 Models – Conference call speakerphones that offer amazing audio quality, suitable for up to 4 people.  

Jabra Speak 410 Models – Personal conference call speakerphones, designed to make collaboration easy and suitable for up to 4 people. USB-A connectivity only. 

Jabra USB Speakerphones are a great primary or secondary audio source to participate in audio calls across all major business communications and collaboration platforms like Microsoft Teams, Zoom, Cisco Webex and more. Convert into a complete video conferencing solution by adding the Jabra Panacast camera!  

Jabra Speak 510 Models

The Speak 510 models are Jabra’s top selling USB speakerphone for a reason. They just work. There are four Speak 510 models: with or without Jabra Link 370 USB Bluetooth adapter and available in UC and Microsoft variants. Want to know if you need UC or Microsoft variants? Watch these videos!  

What’s the difference between UC and MS Variants? (Created Oct 2020) 

The Difference Between Microsoft and UC Variants (Created Jan 2019) 

SKUMODELMSRP
7510-109 Jabra Speak 510 Microsoft $149.00
7510-209 Jabra Speak 510 UC $149.00 
7510-309 Jabra Speak 510+ Microsoft, with BT adapter $179.95
7510-409 Jabra Speak 510+ UC, with BT adapter $179.95

It’s slim and compact design includes cable management and a protective travel case that makes it a great hybrid work solution for anywhere you work.  

The Speak 510 is plug and play solution that ready to work when you are. Simply plug in the USB cable to your computer or connect via Bluetooth to your tablet or smartphone.  

  • Jabra Speak 510 UC Speakerphones Hybrid Work
  • UC Speakerphones Hybrid Work
  • UC Speakerphones Hybrid Work

Jabra Speak 510 Features

  • 15 hours of wireless talk-time (unlimited when corded) – 2-hour charge time. 
  • UC and Microsoft variants
  • Compact portable design lets you hold conference calls anywhere
  • Mic pick-up range 4.9ft (1.5m)
  • Bluetooth 3.0 – Supported Bluetooth profiles A2DP (v1.2), Hands Free Profile (v1.6), Headset Profile (v1.2), AG/HFP (V1.6) Smart button (off by default) – Interact with your voice assistant, Siri®, Google Assistant™ or MS Cortana (smartphone dependent) or make a speed dial with the one-touch Smart button – Only available for Speak 510/Speak 510+ (with Smart button) version D/F or later. Must first be configured in Jabra Direct app. Download the app at https://calloneinc.wpengine.com/jabra-direct-xpress/  
  • 2 Year Warranty 
  • See Full Speak 510 Tech Specs Here 

In Conclusion

The Jabra Speak 510 UC or MS is a great audio device solution for an individual or small group of up to 4 people. You can use it for voice and video meetings from your computer or mobile device across all major business communications platforms and apps. You can also stream audio from your mobile device in between calls. The Speak 510 is very simple to use and transport. At a starting price of only $149 it’s priced just right. 

If you need audio or video conferencing solutions to support larger groups or large meeting spaces, contact us! Curious to see the Speak 510 in action? Check out the video below!