Tag Archive for: headsets

What Replaced Poly Savi 400

What Replaced the Poly Savi 400 Series?

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The Poly (formerly Plantronics) Savi 410, 420, 430, 440 and 445 are End of Life (EOL). Their last order date was June 9, 2020 and last ship date was August 9, 2020 or while supplies lasted. In this blog and video, we show what replaced the Poly Savi 400 series and provide differences and similarities.

The Savi 410

Features
MSRP: $199.95

  • With the wireless Digital Enhanced Cordless Telecommunications technology, answer your calls remotely while multitasking around the workplace
  • Sit comfortably anywhere in your room as the W410 offers wireless range of up to 300 ft
  • Great for Audio/Visual Labs, Assisted Listening Systems and more that have a Mono jack for non-stereo use
  • Sharp looking over head design will give you a comfortable fit
  • Boom mic lets you chat with your friends & family on Skype and on multiplayer network games
  • The supra-aural aka on-ear headset features DECT wireless technology

The Replacement – Savi 8210 UC

Features
MSRP: $299.95

  • Wireless multi-device connectivity
  • Flexible microphone boom
  • Noise-canceling microphone with close conversation limiting
  • Voice alerts
  • One-touch controls
  • Ringer in the base
  • Up to 13 hours of talk time
What Replaced Poly Savi 400
Part NumberModel DescriptionReplaced ByReplacement Part NumberReplacement Model Description
84008-03W420,SAVI,OTH BIN,UC,DECT 6.0,NA→209215-01Savi 8220 UC, S8220 C USB-A, D200 USB-A, OTH, STEREO, DECT 6.0, NA
84008-04W420,SAVI,OTH BIN,UC,DECT,E+A,AUS/NZ→209215-02Savi 8220 UC, S8220 C USB-A, D200 USB-A, OTH, STEREO, DECT, UK/EURO/AUS/NZ
84008-01W420-M,SAVI,OTH BIN,MSFT CERT DECT 6.0,NA→209214-01Savi 8220 UC, S8220-M C USB-A,D200 USB-A,OTH,STEREO,MST CERT, DECT 6.0, NA
84008-02W420-M,SAVI,OTH BIN,MSFT CERT DECT, E+A, AUS/NZ→209214-02Savi 8220 UC, S8220-M C USB-A, D200 USB-A, OTH, STEREO, MSFT CERT, DECT, UK/EURO/AUS/NZ
84007-03W410,SAVI,OTH MON,UC,DECT 6.0,NA→209213-01Savi 8210 UC, S8210 C USB-A, D200 USB-A, OTH, MONO, DECT 6.0, NA
84007-04W410,SAVI,OTH MON, UC, DECT, E+A, AUS/NZ→209213-02Savi 8210 UC, S8210 C USB-A, D200 USB-A, OTH, MONO, DECT, UK/EURO/AUS/NZ
84007-01W410-M,SAVI,OTH MON,MSFT CERT,DECT 6.0,NA→209212-01Savi 8210 UC, S8210-M C USB-A, D200 USB-A ,OTH,MONO, MSFT CERT, DECT 6.0, NA
84007-02W410-M,SAVI,OTH MON,MSFT CERT,DECT,E+A,AUS/NZ→209212-02Savi 8210 UC, S8210-M C USB-A, D200 USB-A, OTH, MONO, MSFT CERT, DECT, UK/EURO/AUS/NZ
82396-11W430,SAVI,OTE,DECT 6.0,NA→206110-101VOYAGER 5200 UC,B5200,WW
82396-12W430A,SAVI,OTE,DECT,UK/EURO/AUS/NZ→206110-101VOYAGER 5200 UC,B5200,WW
82397-12W430A-M,SAVI, OTE, DECT, UK/EURO/AUS/NZ→206110-101VOYAGER 5200 UC,B5200,WW
82397-11W430-M,SAVI,OTE,DECT 6.0,NA→206110-101VOYAGER 5200 UC,B5200,WW
203946-01W440,DECT 6.0,NA→211200-01Savi 8240 UC, S8240 C USB-A, D200 USB-A, CONVERTIBLE,
DECT 6.0,NA
203946-02W440A,DECT,UK/EURO/AUS/NZ→211200-02Savi 8240 UC, S8240 C USB-A,
D200 USB-A CONVERTIBLE, DECT, UK, EURO,AUS,NZ
203947-02W440A-M,DECT,UK/EURO/AUS/NZ→211201-02Savi 8240 UC, S8240-M C USB-A, D200 USB-A, CONVERTIBLE, MOC, DECT,UK, EURO,AUS,NZ
87622-02W440A-M,SAVI LITE,CONVERTIBLE,MICROSOFT, UK,EURO,AUS/NZ→211201-01No Replacement
203947-01W440-M,DECT 6.0,NA→211201-01Savi 8240 UC, S8240-M C USB-A, D200 USB-A, CONVERTIBLE, MOC, DECT 6.0,NA
203948-01W445, U-TT, DECT 6.0 NA→211203-01Savi 8245 UC,S8245 C USB-A,D200 USB-A,UNLIMITED TT,CONV,DECT 6.0,NA
203948-02W445A, U-TT, DECT, UK/EURO/AUS/NZ→211203-02Savi 8245 UC, S8245 C USB-A, D200 USB-A, UNLIMITED TT, CONV, DECT, UK,EURO,AUS,NZ
203949-01W445-M, U-TT, DECT 6.0, NA→211204-01Savi 8245 UC, S8245-M USB-A, D200 USB-A, UNLIMITED TT, CONV, MOC,DECT 6.0,NA
203949-02W445A-M, U-TT, DECT, UK/EURO/AUS/NZ→211204-02Savi 8245 UC, S8245-M USB-A, D200 USB-A, UNLIMITED TT, CONV, MOC,DECT,UK,
EURO, AUS,NZ
203949-03W445-M, U-TT, DECT 6.0, NA, EXXON→N/ANo Replacement

Flexible connectivity
Today’s enterprise and contact center professionals work on a range of devices—from PCs and Macs to mobile phones and desk phones. Savi 8200 Office Series headset bases have 3-way connectivity—computer, desk phone and mobile phone—for convenient conferencing on up to two devices at once. For those wanting computer connectivity only, the Savi 8200 UC Series is the ideal choice.

Better Wireless Conversation

People sound their best, even in noisy environments, wearing DECT™ stereo headsets with active noise canceling to block out noise around the speaker. For sensitive conversations, where extra privacy is needed, they can turn up the Close Conversation Limiting feature.

Stay Charged. Take it further.

Savi 8200 Office and UC Series headsets are ready when needed with up to 13 hours of talk time on a single charge and a hot swappable battery for unlimited talk time. Everyone can move, multitask and get more done. Convenient voice prompts notify them of mute status, wireless range limit and more.

There are a lot more changes and replacements to the Savi 400 family. Want to see all of what replaced Poly Savi 400? Check out our latest YouTube video below and subscribe to our Youtube channel. Plus, check out additional Poly solutions here.

Thanks for tuning in!

What’s the Decibel Level When We Test Headsets?

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When we perform headset mic tests, we have been including decibel readings to show decibel levels in the background. That may mean absolutely nothing to some so we created this blog to explain the various decibel levels. We are in no way experts in this field, however per the multiple online resources here is a general outline of decibel level ranges.

What Exactly Is A Decibel?

By Definition:

A unit used to measure the intensity of a sound or the power level of an electrical signal by comparing it with a given level on a logarithmic scale.

Sounds a little confusing, right? In a simpler term; a decibel is a way of measuring how loud something is. For example, a buzzing mosquito may be 15 decibels, where as a jet engine would be 150 decibels. Scientist have confirmed that anything louder than 85dB (decibels) is harmful to your hearing. Check out the chart below. Source

Decibel Level Test Headsets

So What Do Decibels Have to Do With Our Mic Tests?

When we test headsets, we use a standard television as a noise source. On average, a normal television volume reading is around 60 decibels. Some headsets are able to drown out this background audio while others can not. So what happens when you bump the TV up to max volume? The decibel reading for that is just under 85, right around 70-80dB. Every headset we have tested thus far has not been able to drown out a reading that high. Maybe someday? We will see!

Check out the latest video where our very own, Danny Hayasaka, takes a deep dive into decibel level reading when testing headsets. Check out and subscribe to our YouTube Channel for similar videos.

Jabra Biz 2400 II

12 Days of Call One | Day 9 | Jabra Biz 2400 II

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The Jabra Biz 2400 II has a superior noise-cancelling microphone that helps eliminate background noise to give a better customer experience. In this post, we discuss the multiple BIZ 2400 II variants available to support connectivity to desk phone or computer. And of course, we test how well the NC mic performs!

Features

  • Breath-resistant microphone with noise cancellation
  • Reinforced cord and programmable buttons for USB variant
  • 40% lighter than competitors, soft pouch leatherette ear cushions, headphone padding and 360° flexible spin boom arm
  • Category best quality and the lightest in its class

The Jabra Biz 2400 was developed with one goal in mind: to be the world’s best corded contact center headset, delivering both best in class noise cancellation and acoustic shock protection, as well as the industry’s only unbreakable 360 swiveling boom and Kevlar-reinforced cord. Available in a variety of wearing styles.

The world’s best contact center headset

Jabra’s Biz 2400 was designed with one goal in mind: to be the world’s best corded contact center headset. Ultra Noise Canceling microphones ensure in-the-room call clarity. Hand-made Neodymium speakers deliver the maximum frequency response – from narrow band to IP wideband telephony and multimedia. Kevlar reinforced cords, gold plated contacts, and an unbreakable FreeSpin™ boom ensure it stands up to the most demanding environments.

  • Jabra Biz 2400 II

Make sure your customer only hears one agent at a time

How your agents sound to your customers impacts how your brand is perceived – so giving your agents the tools to make them and your brand look good is smart business. Jabra’s Biz 2400 is designed to deliver best-in-class audio performance, no matter how loud your contact center is. Ultra Noise Canceling microphones filter out ambient noise so only your agent’s voice comes through. The flexible boom tip ensures ideal microphone placement. And PeakStop™ technology ensures loud sounds are clipped off before they can hurt your agents’ ears. The result is crystal clear conversations – and a great customer experience.

Built to keep working – no matter how much punishment it takes

The Jabra Biz 2400 II is built to keep working, no matter what your office throws at it. Only the Biz 2400 has features like Kevlar reinforced cords, gold plated contacts, and an unbreakable FreeSpin boom that ensure it can stand up to the most demanding environments.

Comfort means productivity

A comfortable agent is a productive agent – so being able to personalize the headset you’re supposed to be wearing all day is critical. This means the Jabra Biz 2400’s attention to comfort is an important productivity tool. Features like soft ear cushions, a fully adjustable headband, and a variety of wearing styles allow agents to fit the Biz 2400 to their unique wearing style – which means it stays on their heads longer. Check out our video where we take a deep dive into this product!

Jabra Evolve75 Evolve2 65

12 Days of Call One | Day Seven | Jabra Evolve 75 vs Evolve2 65

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This has been a highly requested topic; what is the difference between Jabra Evolve2 65 and Evolve 75? Which one is better? We answer those questions in this video and do a quick side by side mic test! Both units are UC and Microsoft Teams certified. Both offer connectivity to PC and mobile device. Both can be used via corded USB cable if you forget to charge! Before we dive into the video, lets take a look at the Jabra Evolve75 ans Evolve2 65 and what they feature.

Jabra Evolve 75

Features

  • World-class speakers and HD voice for crystal-clear calls and music
  • Superior ANC and integrated busylight to reduce noise and interruptions and increase productivity
  • Dual Bluetooth® connectivity to two devices at the same time for calls and music and wireless range of up to 100ft/30m from your connected device

Give your concentration an added boost with the Evolve 75. If you spend a lot of time walking the corridors, the noise-isolating design of the Evolve 75 makes it a great choice, and the added boost from Active Noise Cancellation (ANC) allows you to really focus when you need to. Stop interruptions before they happen with a built-in busylight that acts as a do-not-disturb signal to your colleagues, letting them know when you’re too busy to chat. The light comes on automatically when you’re on a call, or you can also enable it manually when you’re trying to concentrate.

  • Jabra Evolve75 Evolve2 65
  • Jabra Evolve75 Evolve2 65
  • Jabra Evolve75 Evolve2 65

The Evolve 75 provides crystal-clear calls wherever you are. Professional-grade microphones and a boom arm give all of your calls over multiple UC platforms including Zoom, Microsoft Teams, Cisco and 8×8 a competitive edge with crystal-clear incoming and outgoing audio – whether you’re sitting at your desk, walking between meetings, or grabbing half an hour in a break-out room – compatibility with multiple UC platforms keeps you truly flexible.

The battery in the Evolve 75 gives you all-day freedom, and then some. With up to 18 hours of talk time, you can roam as much as you like, without ever needing to worry about running out of battery in the middle of a call. And with the optional charging stand, your headset is always fully charged and ready for the day. Be available from anywhere with dual Bluetooth connectivity that allows you to connect your headset simultaneously to both your computer and your smartphone, so wherever you wander, you don’t have to worry about missing that all-important call.

Jabra Evolve2 65

Features

  • Binaural Wireless Headset with charging stand and USB-A dongle
  • Noise-isolating design
  • Up to 37 hours battery life
  • On-ear wearing style
  • 3-microphone call technology
  • Microsoft Teams Version

Jabra Evolve2 65 can give you better calls for seamless collaboration everywhere. Jabra has made the incredible call performance of our world-leading Evolve series even better, with an advanced digital chipset that’s three times more powerful and three strategically placed professional microphones, filtering out 23% more background conversation noise from your calls. Since the Evolve2 65 is UC-certified, collaborating is easy and everyone is happy, with both their Unified Communications (UC) platform and their headset. The headset works with all leading UC platforms and is optimized for Zoom for truly seamless communication. Evolve2 65 also has an MS variant, which makes it Microsoft Teams-certified with a dedicated Teams button.

Being that the Evolve2 65 features bigger speakers, a better chipset, and brilliant audio; you’ll never miss a thing, thanks to powerful leak-tolerant 40mm speakers and Jabra’s most advanced digital chipset ever, delivering outstanding audio that always keeps you in the loop wherever you’re working from. The Evolve2 65 also brings in noise isolation like never before. When you put on your Evolve2 65, feel the noise around you instantly fade, wherever you happen to be working from. Memory foam oval ear cushions and pioneering new angled design cancels 48% more of the noise around you.

  • Jabra Evolve75 Evolve2 65

The Jabra Evolve75 and Evolve2 65 both feature a busylight, but it’s improved here on the Evolve2 65, which also helps you zone in and focus whether distance learning or working remotely. The new and improved busylight on the Evolve2 65 is four times more visible, allowing you to be seen from every angle, for even fewer interruptions. So, wherever you need to work from today, at least you know you can work in peace. The Evolve2 65 is enhanced for all-day comfort. With soft leatherette ear cushions and a lightweight, flexible design, the headset is engineered to be comfortable enough to wear all day – from the first call of the day, to the last run-through with your boss before tomorrow’s presentation.

Taking it to the test!

Now that you’re up to speed, lets talk about the test. There are a ton of similarities and differences between these two headsets, but which one comes out on top, the Jabra Evolve75 or Evolve2 65? Their output is nearly identical but choosing which one is based solely on your use case. Are you looking for more comfort? Go with the Evolve2 65. Do you want active noise canceling? Go with the Evolve 75. If you need more information on these products click the link below. This video should help you narrow down your decision:

Jabra Evolve 80

12 Days of Call One | Day 4 | Jabra Evolve 80

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Today we’re revisiting the Jabra Evolve 80. We covered the Evolve 80 MS variant back in 2014 when it first launched. As part of Jabra’s Meet the Professionals line of solutions, the Evolve 80 is a great headset for the desk worker. For instance, someone who needs no interruptions and desires freedom to focus. As more people are working remotely or transitioning to hybrid work or remote learning; blocking out background noise to concentrate and focus is something more and more people are starting to realize is becoming a necessity or need in an optimal work environment.

The Evolve 80 features ANC (active noise cancelling) and a busy light for fewer interruptions plus what Jabra calls, ‘passive noise cancellation’, with the help of large over-ear cups eliminating high-frequency noise, such as human voices; coworkers or kids shouting in the background, the excellent passive noise cancellation, helps to dull the sounds of noisy colleagues thanks to specially-designed ear cushions.

  • Jabra Evolve 80
  • Jabra Evolve 80
  • Jabra Evolve 80

Work is becoming less of a place you go to and more of a thing you do. If you’re someone who’s a remote worker or learning from home, can you relate? As more companies encourage their employees to work from home or from the road, demand for solutions that support this new form of working is higher than ever. At home, on the road or in the office, it is important to have reliable ways to connect, collaborate and communicate with others. The Jabra Evolve 80 is UC-certified and compatible with all leading Unified Communications platforms including Cisco, Zoom, Microsoft Teams and 8×8. The Evolve 80 is engineered to keep you versatile and connected. Furthermore, with flexible connectivity, you can choose between USB-A, USB-C or 3.5mm jack.

With easy call control, you can answer calls, mute your microphone and turn the volume up and down, without having to open your UC platform, or interrupt your work flow. This helps you stay productive, even when you’ve got a lot on your plate. Evolve 80 has professional-grade microphones and a boom arm for precision voice transmission, so your calls always sound crystal-clear, even when you’re sitting in the middle of a busy office. Take a look below at our mic test and overview of the Evolve 80 as we go more in-depth and subscribe to our Youtube channel for similar videos like these.

Yealink UH36 USB Headsets

12 Days of Call One | Day One: Updated Yealink UH36 USB Headsets

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 Yealink UH36 is a USB wired headset especially designed for Unified Communication, office, and contact center professionals, featuring high-quality audio, exceptional wearing comfort, proven integration of Yealink IP phone and device management platform, ensures your every conversation a great experience. Yealink UH36 USB headsets come with USB and 3.5mm jack connectivity options, free to plug into various devices: IP phone, PC, tablet, and smart phone. UC and Microsoft Teams variants available!

Yealink Dynamic EQ and Wideband HD Audio Technology make every conversation rich and clear on UH36 headsets. The passive noise cancellation and the noise-canceling microphone eliminate background noise, enhance the audio privacy in the workspace.

Features and Specifications:

  • Dual or single headset
  • Plug and Play ready
  • USB connectivity to Yealink IP Phones, includingT41S/T42S/T46S/ T48S/T42U/T43U/T46U/T48U/T53/T53W/T54W/T57W/T58A/VP59 USB and 3.5 mm support to PC and Mobile Devices
  • Noise-canceling microphone
  • High definition voice/wideband speaker performance
  • Protection technology (safeguards users from acoustic injury)
  • Integrated LED lights and updated warning tone
  • 330° posable boom arm for quick adjustment

Before and After the Update

On the outside, nothing is noticeably different with the design, comfort, or weight of the product. The real change is what lies within. With our testing (Video below) we found a slight increase in microphone quality, with a sharper yet smoother sound. Things like the mute, volume up/down, and the dedicated Microsoft Teams button transfers over to the current model.

Overall we are impressed with the updated UH36, and the performance it puts out. If you have any question regarding the product, feel free to reach out to one of our reps and they’ll be sure to help with any questions.

This is our fist 12 Days of Call One video, where we compared the sound quality of the original Yealink UH36, and the new updated UH36. How do they compare? Well, see for yourself:

Comparing The Best Headsets

Comparing The Best Headsets

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This is a big one! In this post, we’re comparing the best headsets and testing the microphone audio quality of these heavy hitters: Bose Noise Cancelling Headphones 700 UC, EPOS Adapt 660, Jabra Evolve2 85, and Poly Voyager 8200 UC!

With more people working from home as well as the rise of remote learning, the ability for the headset wearer to block out surrounding noise via ANC speakers has become very important. Typically, the best ANC (Active Noise Canceling) comes from headphone style headsets. Additionally, they need to be compatible with leading business collaboration platforms from Microsoft, Zoom, Cisco, Google, and more!

The challenge? When comparing the best headsets, how well do the mics perform in a noisy home office environment?

Product Information

SIMILARITIES AND DIFFERENCESBose 700 UC Comparing The Best Headsets

BOSE 700 UC
EPOS Adapt 660 Comparing The Best Headsets

EPOS ADAPT 660		Jabra Evolve2 85 Comparing The Best Headsets


JABRA EVOLVE2 85		VOYAGER 8200 UC
POLY VOYAGER 8200 UC
UC Certified✔️✔️✔️✔️
ANC✔️✔️✔️✔️
Padded Headband✔️✔️✔️✔️
Bluetooth 5.0✔️✔️✔️✔️
MSRP$449$439$429$379
Weight9oz8oz10oz10.1oz
Battery Life20hrs30hrs37hrs20hrs

This graph demonstrates the features, pricing, and weight of each headset:

So Which is the Best? Unfortunately, there is no “best headset”. However, there is a best headset for you. What is your use-case? Where are you working? How are you working? If you want more information on choosing the best headset, check out this video we made, highlighting the key points for choosing a headset:

In this video we do our best to nail the information, and get the details, facts and figures out as smooth as possible comparing the best headsets based on microphone audio quality. This is a non-biased review of the Bose Noise Cancelling Headphones 700 UC, EPOS Adapt 660, Jabra Evolve2 85, and Poly Voyager 8200 UC.  If you have any questions regarding these items, please, feel free to reach out to us and check out our other videos on Youtube and subscribe. Enjoy the video below!

UC Ms headsets ADAPT 660_lifestyle_alt

What’s the difference between UC and MS Headsets?

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Online articles report that as of April 30, 2020, Microsoft Teams had increased its Daily Active Users to 75 million. Leading manufacturers partnered with Microsoft have developed a full line of Microsoft Teams certified devices to support users in individual and group workspaces. Today there are audio & video peripherals, PCs and mobile devices, IP Phones, all-in-one collaboration devices, room systems, and large screen displays all certified for Microsoft Teams.

To keep things short and sweet, we’ll focus on headsets. When it comes to business-grade headsets by Poly, Jabra, EPOS, Logitech, Yealink, and Bose, they all offer UC and Microsoft Teams certified headset models. 

What’s the difference between UC and MS headsets? This is a frequently asked question. In this week’s video, we tackle this and four other frequently asked questions when it comes to selecting a UC or MS headset for your environment.

  • When should I use a UC vs MS model? 
  • If I use multiple platforms like Microsoft Teams, Cisco, and Zoom, do I use the UC or MS model?
  • What does the Microsoft Teams button do? 
  • Will the Microsoft Teams button work in a multi-platform environment? 

If you are upgrading to Teams from Skype for Business, you won’t need to replace previously replaced devices. All Microsoft certified devices are supported for both Microsoft Teams and Skype for Business. There is one key difference between previously certified devices and it’s the Microsoft Teams button that provides additional functionality. 

UC and MS headsets offer multiple wearing styles, USB-A and USB-C connectivity, along with Bluetooth and DECT wireless options to support the various employee types and use cases across organizations. 

If you would like to learn which variants are best for your environment, contact us Monday-Friday, 8 am-5 pm ET. In the meantime, get answers to the questions above by watching the video and check out additional videos on our YouTube channel!