I’m not a fan of defining a single thing as “best.” Daily I get asked, “What’s the best headset?” my response is, “What is the use case? What are you trying to do? What are you connecting to? What’s your budget?” What is best for your use case may not necessarily be best for someone else. One size does NOT fit all when it comes to headsets. There are many factors to consider, including:
Connectivity (desk phone, mobile phone, PC, Mac, a combination)
Compatibility with your voice, video, and collaboration platforms (i.e., Zoom, Microsoft, Cisco, 8×8, etc.)
Single or multiple work environments/locations
Personal preferences (wearing styles, corded, wireless, etc.)
Organizational restrictions (i.e., some companies restrict Bluetooth headsets)
Support – Leading brands can offer global support
Budget
I have over twenty years in this industry and test models from all the leading brands of professional headsets like Jabra, Poly, EPOS, and Logitech and less-established and up-and-coming brands like JPL, Yealink, AfterShokz, and everything in between. To help people and businesses make more informed purchasing decisions, we share headset mic performance videos via the Call One, Inc. YouTube Channel. Contact an authorized reseller if you would like to discuss headset options for your business.
Please note there are more categories available depending on your industry, work style, and workspace. I want to get across key points that one size does NOT fit all, and there is no “best” headset. Your individual or team members’ work style and workspace will determine which headset is best for them. If you need help, contact an authorized reseller like Call One, Inc., who has close to 35 years of experience and is a Nationally Certified Women’s Business Enterprise!
https://calloneinc.com/wp-content/uploads/2021/12/Call-One-blog-best-UC-headsets3.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-12-06 14:02:592021-12-06 14:03:05Headsets with the best Noise Canceling Mics (For Now)
I restarted my fitness journey on May 20, 2012. I went into my garage, laid down, and proceeded to do eight crunches. I thought I was going to die. That was my first workout after a Iong hiatus. I had always been in shape growing up. In my early years, I was a skateboarder and competitive martial artist. I participated in TaeKwonDo competitions to include three Jr. Olympic National Championships. In 1992 I joined the US Army, where PT (physical training) was a daily occurrence, and I continued training in martial arts. When I got out in 1999, I started work at Call One, Inc. as a Shipping/Receiving Clerk. I was on my feet all day in this role, and my body was constantly in motion.
In 2000, I applied for a Sales role. This was completely different from my previous position. As a sales rep, I was seated for long periods and rarely did anything physical. To make things worse, I started getting pretty good at helping customers, and my sales began to improve, which helped increase my income. This increase supported eating out multiple times a week, having dessert after every meal, and having coffee with lots of cream and sugar. Not to mention the steady stream of sodas and energy drinks. Nightly, I would sit in my man-cave and play video games, eat chips, and drink beer into the wee hours of the night.
By 2012, at age 39, I had reached a weight of 246lbs (I’m only 5’8”), and worse, my waistline had grown to size 42, and that was tight. Tying my shoes had become a major physical event to the point where I traded shoes with laces for more accessible slip-on shoes. I had had enough and decided to get fit by forty. I started slowly reducing the amount of food I was eating and did some bodyweight exercises daily. After eight weeks in, I started incorporating free weights and added walking on the weekends.
I had always hated running. The first time I went for a walk, I struggled the first quarter-mile and was terrified at the realization I had to walk back the same distance to get home. I remained disciplined. My nutrition improved and my walks got longer.
December 2013, I participated in a 100 Mile Month Challenge with a Facebook fitness group I was a member of. The longer my walks got, the more critical the need to listen to music to keep me motivated and energized. This was when I started the process of testing multiple earbuds and headphones. I tried so many, from corded to wireless Bluetooth models from various brands.
In 2014, I started using the Poly (formerly Plantronics) BackBeat FIT. These became my Bluetooth headphones of choice. They were sweat and waterproof and had a battery life of up to 8 hours. They fit well, were comfortable, and, more importantly, allowed me to hear background noise around me like traffic while running. Yes, my walks had turned into runs. I then established an annual goal of 1,200 miles or 100 miles per month. I logged 1,356 miles in 2014 and 1,301 miles in 2015.
October 2016, I somewhat fell off the wagon. Looking back, my body needed a break. I worked out seven days a week and often twice a day, including logging 100+ miles monthly. For three months (Oct-Dec 2016), I reduced workouts but continued eating like I was still training as intensely as I was. The weight and layers of fat quickly accumulated. I ended up logging 1,138 miles for 2016. In January 2017, I tried readjusting my training and food intake. Admittingly, I struggled and only logged 916.6 miles in 2017. In 2018 I started slow and improved my consistency. I twisted my ankle in April 2018, which slowed my progress. I experienced a devastating loss when my beloved Boxer, running, and workout partner, Loki, passed away unexpectedly on October 10, 2018. I didn’t know how I would move forward. For 2018, I logged 1,065 miles.
Otis joins our family!
2019 started slow. I was depressed and didn’t feel like running or exercising. My wife sensed this and secretly went on the hunt for a new running partner. In March 2019, we traveled to the west coast of Florida to pick up Otis!!!
Otis quickly warmed my heart and injected a new sense of joy and motivation to start working out again. Otis and I began doing everything together. He was allowed into select retail stores, the dry cleaners, and even to my bi-weekly haircuts. He started that first year slowly. Otis was soon walking and running with me as well! What began as a slow year finished strong. I ended up logging 972.5 miles in 2019.
2020 started with a bang, and I logged 133.8 miles that January! I was doing well and then the global pandemic forced our companies to work from home in mid-March. The lack of commute actually helped fuel even more running. February through June I was logging 100+ miles monthly. July 2, I sprained my ankle pretty bad. Enough so that I only logged 25.2 miles that month. I came back strong in August, and by now, my wife had started walking in the morning with me! She, too, started very slow but now regularly walks three to six miles! She also tried a few headphones, including the Powerbeats Pro, Apple AirPods Pro, and currently the Jabra Elite 85t. I was happy to log 1,463 miles for 2020!
This brings us to 2021. My nutrition has not been optimal. You could say I gained the COVID-19 pounds. I need to reduce my overall daily caloric intake, reduce or quit eating junk, and increase my strength training sessions. Fortunately, we’re still working from home, so my wife, Otis, and I have been able to walk together almost daily, and year to date (January 1 – November 7) I have logged 1,215 miles! My goal has changed from being fit by forty to having functional strength and mobility in my fifties and beyond. I turned forty-eight this year, and I have started thinking more about long-term health and physical fitness. Years of bad habits begin to catch up right about now. My wife and I must refocus on our nutrition and increase our workouts. She has signed up for her first virtual half-marathon this month. She went from the couch to her first 5K last year in October. In December 2020, she completed her first virtual 10K, and on September 11, 2021, she completed a 9.11 Mile Memorial Challenge! I am extremely proud of her.
I shared my 100 miles per month goal on LinkedIn and received an overwhelming show of support from my connections and beyond. To include Logitech (Ultimate Ears) and Jabra who sent me a set of earbuds to test. The rest of this blog focuses on my personal opinion and review of the Ultimate Ears UE FITS, Jabra Elite Active 75t and the Poly (formerly Plantronics) BackBeat Fit 2100.
Ultimate Ears UE FITS – MSRP $249
In August of this year, I had an opportunity to test a set of Ultimate Ears UE FITS. I logged 123 miles wearing them. They offer unique True Custom Fit earbud tips via their patented Lightform Technology. Download the UE FITS app before you open the earbuds from their packaging; they are in like a cocoon. It’s not like any other headset or earbuds I’ve ever experienced. This is a wild process that I’ve never experienced before. The earbud tips light up, get warm, and mold to your ear for a perfect fit. In addition to their self-molding tips fitted to your unique earprint, they are sweat-resistant and offer up to 8 hours of battery life and 20 hours with the case. They never fell out of my ears while I was using them, and I was able to customize the function of the tap sensors to mimic what I had grown accustomed to with the BackBeat Fit 2100. You can also check battery life and edit your UE Signature sound via UE FITS app. They sound awesome! Many will appreciate that you can use the UE FITS earbuds at the same time or independently. Wear one or both depending on what you are doing. While I appreciate the tap sensors sometimes, sweat droplets would “tap” them and cause them to perform the function I set. Other than that, the UE FITS performed fantastically. Via the UE FITS app, you can also access the “Take a Selfie” feature, making the earbud tips glow for your photo!
Jabra Elite Active 75t – MSRP $179
In September 2021, I tested the Jabra Elite Active 75t earbuds, logging 135.2 miles wearing them. In terms of sound, when compared to the Poly BackBeat Fit 2100 and Ultimate Ears UE FITS, the Jabra Elite Active 75t hands down provided the best audio quality performance when streaming music. Download the Jabra Sound+ App to access the multiple features, functions, and customization available. These surprisingly never fell out during our walks, runs, strength training, or even heavy bag sessions. The Jabra Elite Active 75t have been specifically designed for an active lifestyle. An IP57-rating (IP57 verified to withstand fresh water up to 1 meter for 30 minutes.) makes them fully waterproof and sweatproof. They also have Active Noise Cancellation (ANC) that helps keep you focused during workouts. A tremendous must-have included is the HearThrough feature which allows you to hear what’s going on around you. This is essential when running on busy public streets and need to listen for oncoming traffic, cyclist, golf carts, and other runners. There are three Sound Modes: Active Noise Cancellation, HearThrough, and ANC Off. You get up to 28 hours (earbud 7.5 hours and charging case 20.5 hours) with default settings and up to 24 hours (earbud 5.5 hours and charging case 18.5 hours) with ANC on. I prefer the tactile buttons the Jabra Elite Active 75t provides vs. touch or tap sensors.
Poly BackBeat Fit 2100
I have been using a version of the Poly BackBeat FIT since 2014. I have logged literally thousands and thousands of miles (Dec 2013 – November 7, 2021, I’ve logged a total of 9,526 miles) using them along with strength training sessions and trips to the grocery store and other places. I have replaced them only three times during that period. The BackBeat Fit 2100 just work, and I was sad to hear that Poly would no longer be manufacturing them. I have always appreciated their Always Aware ear tips that allowed me to hear my surroundings. They were comfortable, IP57-rated durable, sweat-proof, and waterproof, provided up to 7hrs of listen time, and never fell out of my ears. The Poly Backbeat Fit have been with me through multiple stages of my fitness journey. I applaud and appreciate them.
Ongoing Journey
I have been extremely fortunate to have started my journey when I did. I have no idea how healthy I truly am. I haven’t been to a doctor since my post-Army physical back in 1999. What I know is how I feel. And I feel good, good, good! My goals today have nothing to do with my physique. However, it’s often a by-product of putting in work with your nutrition and overall fitness routine. I look towards my fifties, sixties, seventies, and beyond if I happen to be so lucky. I started my journey at age 39 to be fit by forty. At 48, I now focus on functional strength and mobility. I take no supplements or vitamins and do my best to cook all our meals. Daily, my wife has been making green smoothies packed with leafy greens, fruits and vegetables. Feel free to follow me on social media! We’re hoping someday to have grandchildren and be able to play with them.
https://calloneinc.com/wp-content/uploads/2021/11/Call-One-blog-fitness-journey2.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-11-09 11:43:462021-11-09 11:43:50My Fitness Journey and Review of Ultimate Ears UE FITS vs. Jabra Elite Active 75t vs. Poly BackBeat Fit 2100
An EHS (Electronic Hook Switch) cable is a solution that connects a DECT wireless headset base and a desk phone. The EHS cable enables remote answer and end call function from the headset. The ability to answer and end calls directly from your headset while at or away from your workstation is a highly beneficial function and a primary reason for getting a wireless headset.
Jabra, Poly, EPOS, and JPL have a wide range of wireless headsets and EHS cables to support multiple desk phone brands and models. Contact us! A trained team member from an Authorized Reseller like Call One, Inc. can help. EHS Cables are NOT included with the purchase of a wireless headset due to the various combinations of wireless headsets and desk phones.
Before you get excited at the prospect of wireless freedom, you will enjoy using a wireless headset and EHS cable; make sure your phone supports it. Not all phones support EHS Cables. Contact an Authorized Reseller to check compatibility. Additionally, they can help identify alternatives like a handset lifter.
Online compatibility guides are available. However, they may be challenging to navigate and understand if you are not familiar with them. It’s best to contact a subject matter expert to help you select the correct, compatible wireless headsets and EHS cables for your environment. There are hundreds of brands and thousands of individual phone models. You must know the desk phone brand and model whether you check compatibility on your own or contact an expert to help.
Poly and Jabra have developed audio adapters that provide multi-connectivity to corded USB headsets and Bluetooth headsets with the appropriate dongle. The Jabra link 950 and Poly MDA220 adapters connect compatible USB headsets to a desk phone and computer. These adapters can use select, compatible EHS cables to support remote answer/end call functions. It’s best to contact a subject matter expert or the manufacturer directly to check compatibility.
EHS Cables provide the beneficial function of remote call control. The challenge is that not all phones support EHS cables, so it’s important to check compatibility online or contact a subject matter expert who can help you select the right solutions for your use case. Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and an Authorized Reseller of Jabra, JPL, EPOS, and Poly. We have over three decades of knowledge and experience and are happy to support you.
https://calloneinc.com/wp-content/uploads/2021/10/Call-One-Bronto-EHS-Cable-blog-graphics.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-10-20 14:31:362021-11-03 16:49:03What is an EHS Cable for Wireless Headsets?
The global pandemic accelerated many organizations’ transition to remote work models. Heading into our second year of living in a continued state of uncertainty, organizations have made significant changes to how their employees communicate and collaborate. Cloud-based communications are being adopted and used. Business and IT leaders are developing new audio and video device standards to support the new normal of hybrid work or permanent remote work models.
The Challenge
How do organizations deploy, monitor, and manage devices for a dispersed workforce? How do organizations know if their employees are utilizing approved devices? How can IT teams better support a remote workforce and mitigate potential issues and reduce help desk ticket submissions?
The Solution
Device Management Software. The leading device manufacturers have developed device management software that is free or as a paid subscription. They also offer different delivery methods.
Please provide a brief overview of your solution and share a real-world example of how it has benefited a client.
What’s the difference between enterprise and individual desktop software? Do they need both?
One of the objections IT has for not supporting device management software is “security.” Security is certainly a legitimate concern, does your software have built-in security measures? What is your response to IT teams who express security concerns?
What do you see in the future for device management software?
Watch the video to hear the complete discussion.
Question #1: Please provide a brief overview of your solution and share a real-world example of how it has benefited a client.
Each panelist provides real-world examples of how device management software has benefited clients.
Marty with Poly shares how their software helped a large school district in southern California deploy tens of thousands of Poly Studio USB devices.
Trevor of Logitech shares how their software helped a large insurance company manage their meeting room devices remotely. This saved time and the need for IT team members to go room to room to ensure the devices were up and running.
Scott of EPOS shares several insurance institutions in Connecticut have been doing a hard phone removal. They utilize their software to ensure that headset firmware is updated and in high turnover scenarios, ensuring they are not repeating headsets.
Tim with Jabra shares how a multinational agriculture company in the Midwest uses their software to mass deploy updates to more than 25,000 devices including USB headsets, DECT wireless headsets, and video devices.
Question #2: What’s the difference between enterprise and individual desktop software? Do they need both?
Each partner offers device management software. The software allows IT teams to deploy, monitor, and manage audio and video devices. There are also desktop apps that provide end-users the ability to customize their device experience based on their preferences.
Question #3: One of the objections IT has for not supporting device management software is “security.” Security is certainly a legitimate concern, does your software have built-in security measures? What is your response to IT teams who express security concerns?
Each panelist expresses that security is a concern, and they have developed their software with that in mind. They are more than happy to share their certifications and allow your IT teams to test their software. Some also have white papers on privacy and security they are pleased to share.
Watch the video to hear their complete remarks regarding security and the measures they take.
Question #4: What do you see in the future for device management software?
Each panelist shares their thoughts on the future of device management software and devices as a whole. Some mention “smarter” people are working that on that.
Almost two years have passed, and we’re all still working and living with the pandemic. It’s safe to say work will never return to a pre-pandemic state. The exciting part is how quickly new work norms have accelerated. EPOS, Jabra, Logitech, and Poly are global leaders for multiple reasons. Key reasons are their ability to service and support customers on a global scale. Additionally, they are constantly innovating and developing new technology and devices to help people do their business better regardless of where they work. Business and IT leaders need to look at these new work norms and develop device standards based on their employees’ work styles and workspaces. If you would like to learn more or set up a proof of concept or pilot with any of these leading partners, contact us! And bring it all together by implementing device management software, so team members are more productive.
Regardless of the work model being implemented, video conferencing will be part of the equation. Over the past 17-18 months most of us have participated in a video call over Zoom, Microsoft Teams, Cisco Webex, or some other video meeting platform. One thing we’ve learned is that it’s nice to have high-quality video but it’s more important to have great audio.
Audio is Critical in Video Calls
To have a productive video meeting, all participants need to be able to hear and be heard. In the early days of the pandemic, there was a massive shift to work from home. Once vaccines were introduced, businesses started developing plans to return to the office. Some leaders have made remote work permanent. While others have strong arguments for why employees need to be back in the office. And some are opting for a hybrid/flexible work model. As organizations navigate this topsy-turvy landscape, they need to focus on developing device standards that will work in the current and future environments.
Employees need the right technology to stay connected. The challenge is one size does not fit all. Business and IT leaders need to consider a day in the life of the employees in their various roles and work environments. Today team members can join video calls from a dedicated office, an area in their home, a third space, or from pretty much anywhere. Whether or not they turn their video on, they will need to be able to hear what’s being said. And if they speak, they need to be heard by all participants.
Since the start of the pandemic, I’ve been in countless video meetings, mobile calls, listen-only webinars, and online training sessions. Audio has been the most critical part. Even with great video, poor audio quality or no audio can stop a meeting dead in its tracks. It’s critical to have great audio.
What about different work environments? Call One, Inc. and Hello Direct, Inc. have team members working from our Headquarters in Cape Canaveral, FL, and remotely in different cities and states. We have open office environments, private offices, home environments, small to large meeting rooms, and an operations and warehouse facility. Audio and video device needs will be different depending on the team members’ roles and workspace. It’s not practical to use a speakerphone in an open office or noisy warehouse. First, we’ll take a look at desktop video options, and then we’ll discuss audio devices.
Desktop Video
There are multiple options available when it comes to desktop video and webcams. In my blog, Webcams for Business – What to consider I share a list of things to consider when choosing a webcam: Compatibility with Operating System, Supported Video Platforms, Windows Hello Face Support, Video Resolution, Field of View and Auto-Framing, Autofocus and Auto-light correction, Built-in Microphones, Privacy Shutter, Mounting Options, USB Type Connectivity, and Cable length, Additional USB Ports, All-in-One Video Bars, Device Management, Warranty, and Price. On our YouTube channel, we have a playlist dedicated to Webcams / Video Collaboration Solutions. These videos allow you to learn more about the webcams and see them in action. We also have side-by-side comparison videos.
Speakerphones are great audio devices for team members who work in a private or home office space where their audio will not distract others. Most personal speakerphones are excellent for travel as they are small and portable. Some models include Bluetooth which allows you to pair with a mobile device. This is great for streaming music or having an ad-hoc small group conference call with others. Speakerphones can be connected to a computer via USB-A or USB-C. There are wireless options that provide flexibility as to where you position the speakerphone from the computer. Zoom and Microsoft Teams certified speakerphones are available. Take a look at these USB Speakerphone options available from Poly, Jabra, EPOS, Konftel, Yamaha UC, Yealink, and ClearOne. In our Business Personal and Small Group Speakerphones video playlist, we put these speakerphones to the test and share their features and audio quality performance.
At the beginning of the pandemic, we experienced a lot of panic-buying from customers of all sizes and industries as they transitioned from in-office to work from home. Many used “freemium” collaboration apps on their computers and there was a mad dash for any USB headset they could get their hands on. We now have over a year and a half of experience and lessons learned under our belt. What we learned is that our team members need better when it comes to headsets. Business and IT leaders need to understand team members communicate and collaborate in different ways based on their work styles and workspaces. Having the right headset fosters better communication, collaboration, and improves productivity. When team members can hear and be heard when in a voice or video call, work just flows. The first step is to identify what they are connecting their headsets to. Is it a desk phone? Which brand and model? Is it a computer? What softphone or UC platforms are being used? Do they need Zoom or Microsoft Teams certified headsets? Is it a mobile device? Does it support Bluetooth or a 3.5mm plug? Do they need to connect to a combination of those three devices?
When I was able to travel and go on customer sites, it wasn’t uncommon to walk by a cubicle and see multiple headsets. When I inquired why they had so many headsets, the response often was, “This headset is for my desk phone. This headset is for my computer. And this is the headset I brought from home to pair with my mobile phone.”
With so many team members working remotely, what are they using? Has it been tested? Is it compatible or certified with the platforms and applications your business is using? How do you know? This conversation can wait for another video and blog I’m working on. We’ll cover device management software and why it’s important for your business.
Headset Connectivity
Today headsets support single and multi-connectivity. Here is a list of connectivity combinations headsets can support today:
Desk Phone Only
Computer Only
Computer + Mobile
Desk Phone + Computer
Desk Phone + Mobile
Desk Phone + Computer + Mobile
What connectivity do your team members need? Need help? Call One, Inc. can help you identify the right headsets based on connectivity, work environment, and use case. Contact us!
Wireless Headsets
Wireless headsets increase productivity by providing team members the ability to roam away from their workstations. They can answer and end calls right from their headset. This is beneficial in any environment. Those working from home will find being wireless especially beneficial. Wireless headsets allow you to get up and refill your coffee, tend to your children or pets, start a load of laundry, get a snack, get your deliveries, and more! There are multiple wireless operating frequencies in use today however, DECT and Bluetooth are the most prevalent when it comes to headsets. Which is best for your environment? If you need to go further, DECT headsets claim to offer a longer wireless range compared to Bluetooth headsets. Bluetooth headsets can pair to mobile phones which allows you to take calls on the go beyond your office or workspace. Poly Savi 8200 Office and Jabra Engage 65/75 Wireless headsets can easily be converted into hybrid work options. Take a look at this video to learn how!
Because work is being done from a variety of environments, employees no longer have immediate physical access to replacement units. I strongly recommend having a secondary/backup audio device wherever they are working. A corded USB headset is a good backup. A good choice would be a USB headset model that does not require software/firmware updates so employees have a truly plug-and-play experience should their primary audio device quit working. The JPL Commander-1, Commander-2, 400-USB Monaural, and 400-USB-Binaural are great inexpensive options as primary or backup headsets.
Make Informed Purchasing Decisions
We created our YouTube Channel to help you make more informed purchasing decisions by testing business-grade audio and video solutions in real-world environments. Check out some of our more popular video playlists:
In the new normal of work from anywhere, hybrid meetings with a mix of in-person and remote participants will be prevalent. Video is awesome however, audio is critical. It’s important to have an audio device that allows the user to hear and be heard. The audio device should align with the individual team member’s work style and workspace. Since 1987, Call One, Inc. has been helping people do their business better. We are authorized resellers of Poly, Jabra, EPOS, Logitech, Cisco, JPL, Yealink, Konftel, and more. We help mid-to-large enterprise customers select the right audio and video devices for their team members. If you would like help, contact us.
https://calloneinc.com/wp-content/uploads/2021/08/Call-One-Blog-Audio-Hybrid-Work.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-08-27 15:18:302021-08-27 15:18:39Video is great, Audio is Critical for Hybrid Work, Office Work, Work from Home
Businesses are still reviewing and developing post-pandemic work models. Many will implement a hybrid work model that includes both in-office and remote work. For organizations that are going back full time and do not allow Bluetooth headsets on the premises, a dual connectivity DECT wireless headset that does not include Bluetooth is beneficial.
Desk Phone and Computer Connectivity
The Poly Savi 7300 Office Series offer desk phone and computer connectivity. They are compatible with existing EHS cables and Handset Lifter. Included in the box are both USB-A and USB-C cables for connecting to a computer’s USB-A or USB-C ports. The Savi 7300 Office Series are available in four models that include single and dual ear headband wearing styles. There are also Microsoft Teams Certified models.
The Savi 7300 Office Series is a new range of ultra-secure wireless DECT headsets for connection to a computer and/or desk phone. They do not replace any existing products. A key difference is security. The Savi 7300 Office Series headsets are designed to meet the highest level DECT Security Step C enhanced with Military level FIPS 140-2 listed features, such as 256-bit AES encryption. These are a great choice for financial, medical, government, contact centers, or anywhere sensitive conversations happen.
Acoustic Fence and Microsoft Teams Open Office
Additionally, the Savi 7300 Office Series headset uses a flexible noise-canceling microphone boom with Acoustic Fence technology, so conversations stay private. Acoustic Fence technology uses a second microphone on the ear cup to help identify and reduce background noise. The Savi 7300 Office Series meets the Microsoft Teams Open Office specification.
Microsoft Teams Certified
The Savi 7300 Office Series are the first Poly Microsoft Teams certified DECT™ headset with dedicated Microsoft Teams button. When pressed, the Teams button brings the Microsoft Teams desktop client to the front of the screen. If there is a message waiting or other notification the application will open to that screen – for a seamless Microsoft Teams experience.
Conference Feature for Training
Like all other Poly DECT Wireless headsets, the Savi 7300 Office Series supports multi headset conferencing. You can conference up to 3 additional headsets to a call in progress. This is a great feature for training Customer Service Representatives, contact center agents, or new team members. You can also mix desk phone and softphone calls together via Savi 7300 Office Series.
2x Better Density
The Savi 7300 Office Series makes more efficient use of the available spectrum by using the latest compression and modulation techniques as well as a new codec to provide up to 2x better density (compared to existing Poly and competitor devices) without impacting audio quality. There is no question that wireless headsets increase productivity. A challenge for large enterprises is deploying large numbers of wireless headsets without impacting performance. If you are looking to deploy large quantities of wireless headsets in single location, it’s best to contact an Authorized Poly Reseller like Call One, Inc. or Hello Direct to start a wireless density survey for your location/s.
Combined call answer/end and Microsoft Teams button, mute volume +/-, power on/ off (Microsoft Teams version only)
In call indicator
Multiple voice prompts—chosen language configurable via software.
Desk phone, softphone selector buttons
Microsoft Teams button (Microsoft Teams version only)
Incoming call ringer (configured via software)
Plantronics Hub application on desktop
Plantronics Manager Pro (Asset Management and Adoption, Health and Safety Suites—see Supported Devices for full list of supported reports
Microsoft Teams Certified (Microsoft Teams versions only)
Headset Weight
Savi 7320 Over-the-head (binaural): 160 g /5.64 oz
Savi 7310 Office Over-the-head (monaural): 120 g /4.23 oz
https://calloneinc.com/wp-content/uploads/2021/06/Poly-7300-Blog-header.jpg315850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-06-24 12:51:292021-06-24 12:51:33Poly Savi 7300 Office Series great solution for Return to Office
With the announcement of the Poly Voyager Focus 2, we immediately knew there would be requests for a side-by-side comparison with the original Voyager Focus UC. Other than putting a 2 at the end of it, what’s the difference between the original Voyager Focus UC and the new Voyager Focus 2?
The global pandemic has forever changed the workplace landscape. In a few short months, the adoption of cloud platforms and work from home accelerated at light speed. With those changes, came a new set of challenges. Unlike controlled office environments, home environments have children, pets, lawn service, kitchen sounds, loud televisions, and more!
Now enter in hybrid work. Organizations need solutions that will provide a consistent audio experience in the office and in remote location, wherever that may be. The NEW Poly Voyager Focus 2 rises to the challenge by increasing the connectivity options to provide users the options to connect to desk phones, computers, and mobile devices. You can now also use the Voyager Focus 2 via corded USB cable mode. Included is a carry case that allows users to easily transport the headset, dongle and USB charging cable between office and remote locations.
While the original Voyager Focus UC was an awesome solution, the new Voyager Focus 2 is purpose built to meet the challenges of today. Additionally, you can make the most of your meetings with Poly Lens Desktop. A single app for customizing your compatible personal devices to how you work, whether in the home or office. Staying up to date with the latest software is easy as a click, now, or when it suits your schedule. With built-in, customizable health and wellness reminders, you’ll feel better throughout the workday staying hydrated and active. Staying on-task is easier when you mask distractions with our focus audio. Rest easy knowing that help is no more than a click away with guides and contact information.
Poly Voyager Focus 2 Features
The ultra-comfortable headband with sling ensures that the weight of the headset is evenly spread across the head – making it comfortable for all day use
The plush ear cushions mold to the user’s ear for greater comfort
With up to 19 hours of talk time it can be used all day – for both work and leisure.
With the audio over USB mode – if users forget to charge their headset they can simply plug in and use as a corded headset – the best of both worlds.
The Digital Hybrid ANC reduces the background noise so users can stay focused on the task in hand and not be distracted.
The discreet microphone boom with acoustic fence technology ensures that any background noise is not heard by the far end. The noise-canceling works so well it meets the requirements of Microsoft Teams open office premium microphone specification.
Poly Voyager Focus UC Features
Works seamlessly across laptops, Bluetooth-enabled desk phones, mobile phones and tablets
Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music
Enhanced voice alerts announce caller ID, mute and connection status, talk time level
Dynamic Mute Alert feature senses and alerts you when you try to talk when muted
Smart mic boom: wear on either side and maintain locations of R/L stereo and volume/track buttons
Precision tuned triple-mics with enhanced DSP for superior background noise canceling
On-demand active noise cancellation so you can focus on your call or work
High-quality stereo design provides hi-fi stereo sound and an immersive audio experience
OpenMic button allows you to hear your surroundings when you need to
NEWVoyager Focus 2 UC
NEWVoyager Focus 2 Office
Voyager Focus UC
IDEAL FOR
Professionals on calls all day in noisy home or office environments looking for a premium solution
Professionals on calls all day in noisy home or office environments
VARIANTS
Separate Microsoft Teams skus (with Teams button) and UC skus
Separate Microsoft and UC skus
WARRANTY
2 YEARS
HEADSET TYPE
STEREO BLUETOOTH HEADSET
CONNECTIVITY OPTIONS
Voyager Focus 2 UC: Connects to PC/Mac via new BT700 USB-A or USB-C adapter and a mobile phone via Bluetooth v5.1
Voyager Focus 2 Office: Connects to a desk phone (via telephone interface cable), computer (via USB-A cable) and mobile (via Bluetooth) with the Office base.
UC version: Connects to mobile phone and PC
BLUETOOTH VERSION
Bluetooth v 5.1
Bluetooth v 4.0
USB CABLE MODE
YES
NO
BUSYLIGHT
Clear dual LED indicators
LED Indicator
TALK TIME
Up to 19 hrs
Up to 12 hrs
WIRELESS RANGE
Voyager Focus 2 UC: up to 50 m / 164 ft
Voyager Focus 2 Office: Up to 91 m / 300 ft
Up to 30 m/98 ft
ANC
Digital Hybrid ANC using two digital MEMS microphones and 2 analog ECM microphones with three user settings (Off/mid/high)
Feedback ANC Technology
UC & Microsoft Teams Certified
Yes, MS Teams variants include dedicated button
Yes, S4B Upgrade, no dedicated Teams button
MSRP
Voyager Focus 2 UC • Without charge stand $329 • With charge stand $349 Voyager Focus 2 Office • $459
Voyager Focus UC • Without charge stand $279 • With charge stand $299
PART NUMBER
213727-02 VFOCUS2-M 213726-02 VFOCUS2-M no stand 213727-01 VFOCUS2 213726-01 VFOCUS2 no stand 214432-01 VFOCUS2 USB-C no stand 214433-01 VFOCUS2 USB-C Additional Skus 214432-02 VFOCUS2-M USB-C no stand 214433-02 VFOCUS2-M USB-C Office Skus 213729-01 VFOCUS2 OFFICE 214260-01 VFOCUS2-M OFFICE
202652-102 B825-M 202652-104 B825-M no stand 202652-101 B825 202652-103 B825 no stand 211710-101 B825 USB-C no stand 211709-101 B825 USB-C
Conclusion
The Poly Voyager Focus 2 has more and improved features and functionality than its predecessor. This includes a dedicated Teams button on the Microsoft Teams certified variants. The new Focus 2 stereo Bluetooth headset is built to function in today’s new normal of hybrid work and can meet the challenges of the office or wherever you happen to work. Poly’s portfolio of solutions can support all areas of your business communications needs to include personal audio and video devices to include headsets, webcams, speakerphones, and desk phones. As well as all your audio and video device needs for all your meeting spaces! Contact us to learn more about Poly Solutions! Check out this video below where we compare the two headsets directly:
https://calloneinc.com/wp-content/uploads/2021/05/Poly-Voyager-Focus-Comparison-Blog.jpg10691900Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-05-27 09:46:322021-05-27 10:02:26Poly Voyager Focus 2 and Original Voyager Focus | What’s the Difference?
The Poly Voyager Focus UC was launched in late 2015. It set the standard for enterprise headset by offering a comfortable headset with the headband and sling design along with including active noise canceling (ANC) speakers. The Voyager Focus UC has been an extremely popular and a favorite, top-selling headset. According to Persona Research October 2020 Factworks, 94% of workers experience ambient noise during calls – this is up from 71% in 2017. The new Poly Voyager Focus 2 headset creates a “focus zone” around the user thanks to the latest digital Hybrid ANC with three level settings that allow the user to select the right level of noise reduction based on their current environment. The pro-grade microphones with Poly’s Acoustic Fence technology provides 200% better transmit noise reduction compared to the Voyager Focus UC (according to Poly).
A great feature the new Poly Voyager Focus 2 provides is the ability to use as a corded USB audio device. However, with the extended talk time of up to 19hrs, not certain when that will be needed but it’s a nice option to have.
To provide even greater flexibility and connectivity options, Poly offers the Voyager Focus 2 Office variants that allow users to connect to a desk phone, computer, and mobile phone. The Voyager Focus 2 UC variants support computer and mobile phone connectivity.
These models are ideal for professionals on calls all day in noisy home or office environments looking for a premium solution.
Poly Voyager Focus 2 Hero
Poly Voyager Focus 2 Features
The ultra-comfortable headband with sling ensures that the weight of the headset is evenly spread across the head – making it comfortable for all day use.
The plush ear cushions mold to the user’s ear for greater comfort
With up to 19 hours of talk time it can be used all day – for both work and leisure.
With the audio over USB mode – if users forget to charge their headset they can simply plug in and use as a corded headset – the best of both worlds.
The Digital Hybrid ANC reduces the background noise so users can stay focused on the task in hand and not be distracted.
The discreet microphone boom with acoustic fence technology ensures that any background noise is not heard by the far end. The noise-canceling works so well it meets the requirements of Microsoft Teams open office premium microphone specification.
Poly Voyager Focus 2 Specifications
Connectivity
Voyager Focus 2 UC: PC via included BT700 Bluetooth adapter or via USB cable; smartphone via Bluetooth
Voyager Focus 2 Office: PC via USB-A cable, desk phone via include cable; smartphone via Bluetooth. Headset can also connect to PC via included USB cable
Wireless
Bluetooth 5.1
Class 1, Multipoint connectivity, headset connect to two devices at the same time, remembers up to 8 devices
Supported Bluetooth profiles
A2DP, AVRCP, HSP, HFP
Range
Voyager Focus 2 UC: up to 50 m/164 ft
Voyager Focus 2 Office: Up to 91 m/300 ft
Wired
Connect to PC via included micro USB cable with audio over USB mode
ANC Technology
Digital Hybrid ANC using two digital MEMS microphones and 2 analog ECM microphones with three user settings (Off/low/high)
Talk/Listen Time
Talk Time: Up to 19 hours (ANC off), Up to 16 hours (ANC on)
Listening Time: up to 40 hours (ANC Off), up to 24 hours (ANC On)
Charge Time: 2 hours for a full charge
Standby Time: up to 30 days
Smart Sensors
Answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music
Microphone and Technology
Discrete noise canceling boom with Acoustic Fence technology to Microsoft Teams Open Office Premium microphone.
Smart discrete microphone boom: wear on either side and maintain location of R/L stereo. Rotate boom up to mute and down to unmute.
Headset Controls and Lights
Call answer/end, mute, volume +/-, power ON/OFF/PAIRING, ANC: Off, low, high
Online Indicator – Two LED indicators on speaker housing shows in a call status.
Stay comfortable during a full day of calls wearing an ultra-comfortable headband with sling and plush ear cushions
Enjoy the simplicity of an easy-to-use headset with smart sensors for answering calls, pausing music and instantly muting calls.
Give those around you a visual cue that you’re busy—an online ear cup indicator flashes when you’re on a call.
It just works—the smart microphone boom automatically maintains left and right audio no matter which side the headset is worn.
In Conclusion
Poly has done a great job of keeping up with the changing landscape of business communications. In today’s hybrid work world, noise can come colleagues in an open office or a blender in the kitchen from your home office. The need for a headset that will perform regardless of work environment is essential. The Poly Voyager Focus 2 with digital hybrid ANC speakers, microphone with Acoustic Fence technology, and the ability to support multi-connectivity is a solid choice. Watch the video below to see the Voyager Focus 2 in action in an office, on top of a tower and at the beach! To learn more about Poly Solutions for your various work environments, contact us!
Jabra is a leading device manufacturer for audio and video solutions for today’s work from anywhere world.
One of our YouTube viewers asked to compare the Jabra Evolve 30 II and new Evolve2 30. We took it one step further and included the Jabra Evolve2 40 as well. In the video below we provide a brief over of the differences between these three headset models and include a side-by-side mic test. Which headset do you think performed best?
All Jabra headsets listed in this blog are available in UC and Microsoft variants. The newer Evolve2 series Microsoft Teams certified models include a dedicated Teams button.
Add more value to your investment with future firmware upgrades through enterprise Jabra Xpress or individual desktop with Jabra Direct.
Jabra Evolve 30 II
First available in September of 2016, the Evolve 30 II provided USB and 3.5mm connectivity to support use with computer and mobile devices with 3.5mm headset jack. Due to it’s low cost, it was a favorite among organizations transitioning to unified communications platforms.
Optimized for Unified Communication with USB adapter that enables easy integration with your PC.
3.5 mm jack integrated into the control unit allows you to easily connect your headset to your PC, smartphone, and tablet.
Certified for Microsoft Teams via firmware update through Jabra Direct or Jabra Xpress
Leatherette ear cushions
Soft carry pouch included
Jabra Evolve2 30
The Jabra Evolve2 30 series were introduced March of 2021. The Jabra Evolve2 30 Series are engineered to keep you productive. Jabra measured hundreds of heads to engineer a headset that’s 27% lighter (Based on Jabra calculations, compared to Evolve 30.) and extremely comfortable, with reinforced steel headband and a new design that exerts gentle, evenly distributed pressure.
An advanced 2-microphone audio system captures you voice while simultaneously analyzing and reducing background noise, for 12% less background conversation noise on calls. Evolve2 30 meets premium Microsoft Open Office requirements. You must listen to believe it. My opinion based on my tests is that the Jabra Evolve2 30 provides stronger noise canceling mic performance compared to the Evolve 30 II and Evolve2 40. Look at our initial Evolve2 30 Overview and Mic Test video!
The Jabra Evolve2 40 Series were engineered to keep you on task. In the comparison video below, you will see the Evolve2 40 speakers are larger than the Evolve 30 II and Evolve2 30. In this video you can see a “First Look & Mic Test” of the Jabra Evolve2 40. Put on your Evolve2 40 and feel the noise around you instantly fade. Memory foam oval ear cushions and pioneering new angled design cancel 48% more of the noise around you (Based on Jabra calculations, compared to Evolve 40).
Plug-and-play connectivity to your computer or mobile device via USB-A or USB-C
3-microphone technology for outstanding call performance
Noise isolating design. Instant noise isolation for improved focus in noisy surroundings
Software integration. Additional features available via Jabra Xpress and Jabra Direct
Powerful 40mm speakers deliver richer sound for a more immersive audio experience
360° busylight on both earcups is visible from all angles, acting as a do-not-disturb sign and protecting your focus
Move boom arm up to mute or down to unmute or answer call
Call management located on speaker. Answer/reject calls; increase/decrease speaker volume; mute (with compatible softphones and collaboration platforms – check compatibility with authorized Jabra Reseller)
Available in in stereo and mono variants. Microphone can only be used on right side.
In conclusion
The Jabra Evolve, and now Evolve2 Series are solid headsets with strong audio performance that should be considered for mass deployments or as options in hybrid work environments for home, office, or anywhere work happens to be. To learn more about setting up a pilot or proof of concept with Jabra solutions, contact us! Check out the video below to see the Jabra Evolve 30 II, Evolve2 30 and Evolve2 40 in side-by-side mic tests!
https://calloneinc.com/wp-content/uploads/2021/04/Jabra-Evolve-2_V2.jpg10691900Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-04-14 09:03:342021-04-14 09:03:40Jabra Evolve 30 II vs Evolve2 30 vs Evolve2 40 – Which of these headsets is best for your business?
If your team members use a computer (softphone) and mobile devices in both locations, here is a list of my top picks for UC Bluetooth Headsets for Hybrid Work, Work from Home, or Work from Anywhere. All models listed are compatible and/or certified with all major business communications and collaboration platforms to include Microsoft Teams, Zoom, Cisco and more. All these headsets will pair to your mobile device via Bluetooth and your computer via included USB dongle. Check out this video below on Why you need a USB dongle:
UC Bluetooth Headsets with ANC Speakers
Based off my personal tests and our YouTube Channel viewer comments and feedback, here are my top picks based off overall audio quality, compatibility, ease of use, comfort, & portability. In no specific order:
Jabra Evolve 75 Series This has been a solid performer since it was introduced. This is a unit I recommend often if you are looking for ANC headset with strong NC mic. It offers up to 18hr talk time but if you forget to charge, it can be used as a corded USB headset while you recharge! Plus, it includes a nice sturdy carry case with a slot for the Link 370 USB dongle so you can transport easily between home and office. Check out this Evolve 75 Mic Test Video from my Home Office!
Logitech Zone Wireless Yes, Logitech makes business-grade headsets and they have done a really good job at developing their Zone series of headsets. They include both USB-A and USB-C connectivity options in the same box. You get up to 14hrs of talk time with ANC on and you can get a complete desktop audio and video solution with their Pro Personal Video Collaboration Kit that includes the Logitech Zone Wireless and Brio 4K Webcam!
Poly Voyager Focus UC Series This is a very popular headset for a reason. It’s a very comfortable headset with up to 12 hours of talk time and Smart Sensor technology. Smart Sensors detect whether you are the wearing the headset. Sensors are located in the headset body and speaker housing and enable you to do things like answer a call by simply putting on headset and Pause streaming media by removing the headset and resume your media by putting your headset back on. Look at the Poly Voyager Focus UC in action from my home office in this video!
If you are looking for a discreet UC Bluetooth headset, here are some you may want to consider.
Poly Voyager 5200 UC Back when I was traveling, this was my go-to headset. With six layers of Poly’s WindSmart technology it’s great for use in the office and on-the-go between locations. I remember one night I was out on a busy street near Logan Airport calling my wife and I asked her if she heard all the noise, and she said, “What noise?”. There trucks, cars, people, and planes landing and taking off and she didn’t hear it. Watch this extreme mic test we did in front of running garbage truck! You get up to 7hrs of talk time, however with the Voyager 5200 Charge Case and docking stand, you get up to 14 extra hours!
EPOS Adapt Presence Grey UC This headset allows you to wear in-the-ear or over-the-ear with a padded earhook. It also includes a small sturdy carry case that holds headset, charging cable, and additional eartips. You get up to 10hrs narrowband and 8hrs wideband of talk time. Check out this video featuring the EPOS Adapt Presence Grey UC so you can hear for yourselves how well it performs!
If you are looking for a no-frills, get the job done, UC Bluetooth headsets starting at $159.95 USD, look at these options available in single or dual ear headband wearing styles from Poly and Jabra. Both series support corded USB mode if you forget to charge headset or are experiencing Bluetooth density problems. To help keep you productive and uninterrupted, both offer online indicator/busy lights to show you are in a call. Carry cases are included with all models to make it easy to transport between locations.
If you would like to learn more about Hybrid Work audio and video devices for your team members, contact us directly Monday through Friday, 8 am – 5 pm ET at 1-800-749-3160 or fill out this form! Don’t forget to ask about our Agent in a Box Service that can help simplify deployments by shipping all the components your employees in need in a single box right to their doorstep anywhere in the US, business, or residential addresses!
https://calloneinc.com/wp-content/uploads/2021/03/Call-One-hybrid-work-3a.jpg310850Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2021-03-29 16:42:122021-03-29 16:42:18My Top Picks for UC Bluetooth Headsets for Hybrid Work or Work from Anywhere
