Tag Archive for: headsets

Video Enable All Meeting Spaces 

As business leaders wrestle with decisions to return to the office, remain remote or adopt a hybrid work model, the reality remains that how people work and collaborate has changed. Leading platform vendors like Microsoft and Zoom continue to evolve and introduce new features to improve collaboration regardless of whether people are in the room or remote.  

Video conferencing device manufacturers are also evolving and developing new solutions that make it easy to video enable all meeting spaces, small to large.  

From Your Desktop 

Team members who join meetings from desktops have several options, including corded and wireless headsets, speakerphones, webcams, and all-in-one audio/video devices.  

Wireless headsets are available in DECT or Bluetooth. DECT headsets offer stronger security and typically longer wireless range while Bluetooth headsets support connectivity to multiple devices. Corded USB headsets are a great option since they generally are plug-and-play and simple to use. 

ANC headsets are a great option if you work in a noisy environment. ANC headsets include true wireless earbuds, on-ear, and over-ear options. There are also different boom mic options, from boomless mics to retractable mics.   

USB Speakerphones can be simple or include a long list of features to support however you work. Speakerphones are an excellent alternative for whenever you don’t want to wear a headset. They are also portable, many support Bluetooth, and can connect with your computer and mobile device.  

Webcams are available to support all use cases and budgets. Things to consider when selecting a webcam include:  

  • Compatibility with the operating system 
  • Video platforms supported 
  • Windows Hello support 
  • Video resolution 
  • Field of View (Fixed or Adjustable) 
  • Auto-Framing 
  • Auto-Focus 
  • Light Correction 
  • Built-in Microphones 
  • Privacy Shutter 
  • Mounting Options 
  • USB-A or USB-C 
  • Cable length 
  • All-in-one 
  • Warranty 
  • Additional features 
  • Price 

Logi Dock for Desktop 

The Logitech Logi Dock is a new category of devices. Logitech describes this as an All-in-one docking station with meeting controls and a speakerphone. Used in conjunction with Logi Tune software, you have a powerful device that allows you to join meetings across different platforms at the press of a button. The Logi Dock is a must-have to help increase productivity in your home or independent office. Watch these videos to see the Logi Dock in action! There is nothing else on the market that compares.  

Video Enable All Meeting Spaces

All-In-One Solutions  

All-In-One video solutions are convenient, and an inexpensive way to video enable small to large rooms. All-In-One solutions are available as simple USB audio & video devices (imagine a big webcam with microphones and speakers) or can be used with an in-room PC or placed into Appliance mode, depending on the model. Your in-house teams can typically install these, saving money on installation fees. These solutions support the latest features available for Microsoft Teams Rooms and Zoom Rooms, including Microsoft Teams Room Front Row, Touch-enabled display solutions for Teams Rooms, Zoom Rooms for Touch, Digital whiteboarding, Zoom Smart Gallery, and more! 

Some models have a wide range of peripherals that can be attached to enhance the collaboration experience. Peripherals include analog whiteboard cameras, touchpads, extension mics, and more!  

Video Enable All Meeting Spaces

All-in-One devices have extended beyond a video bar. Brands like Poly, DTEN, and Neat offer solutions that include a camera, microphones, speakers, and a display for personal and group use.  

Contact an authorized reseller to schedule a virtual demonstration to see the solutions in action! 

Video Bundles 

Video bundles include all the necessary components as separate items to support placement flexibility depending on room size and configuration. Video bundles may include a camera, microphones, speakers or a camera, speakerphone (mics, speakers, dial pad), and extension microphones.  

Some use cases require an independent speakerphone that can be used in video meetings or support voice-only calls.  

Video bundles for personal use include a webcam+ (corded or wireless) headset or webcam + speakerphone. Video bundles are conveniently packaged in a single box to simplify deployments. Examples include the Konftel Personal Video Kit and Poly Studio P5 Kits.  

Microsoft Teams Room and Zoom Room Bundles 

Microsoft and Zoom have strong relationships with hardware partners who develop solutions designed to support a wide range of spaces with Microsoft Teams Rooms and Zoom Rooms licenses. It’s important to note that you must have the appropriate Microsoft Teams Rooms or Zoom Rooms Licenses and use recommended and certified Microsoft Teams Rooms or Zoom Rooms Hardware to access all the available features.  

Logitech Video Conferencing Video Enable All Meeting Spaces

Wireless Presentation and Conferencing  

Some solutions support wireless content sharing and conferencing and are compatible with most of the leading video conferencing device manufacturers. These solutions allow you to wirelessly share content, turn a dedicated platform meeting room into a BYOD space or take over the USB peripherals from your laptop. Examples of these solutions include ScreenBeam and ClickShare by Barco.  

Make it easy to join a meeting 

There are so many options to video-enable meeting spaces of all sizes. Ultimately, it comes down to what you want team members and partners to accomplish while in that space. The easier it is to use the technology in the room, the more productive meetings will be. Make it easy for anyone in your organization to join a meeting.  

Call One, Inc. has been in business since 1987. We entered the audio and video conferencing space in 2003. We partner with leading brands, including Logitech, Poly, Jabra, Konftel, Yealink, JPL, DTEN, Neat, and more, to help organizations video-enable all their meeting spaces so they can do their business better. How can we help?

Audio Video Devices 2022

Audio and Video Device Highlights for First Half of 2022 

Device manufacturers have created solutions to support work from anywhere. We have seen several new audio and video devices for business this first half of 2022 and shared several via our YouTube Channel. In this blog, we share some highlights! 

January 2022 

Konftel Personal Video Kit

February 2022

Audio and Video Device

March/April 2022

  • Enterprise Connect 2022 Video Playlist – This playlist features videos from the Enterprise Connect Expo Hall Floor. We focused on audio and video device brands that are compatible with all the leading enterprise communications and collaboration platforms including Microsoft Teams, Zoom, Cisco Webex, RingCentral, 8×8, GoTo, and more! We film at the booths of AVer, Biamp, DTEN, EPOS, Jabra, Konftel, Logitech, Neat, Poly, Shokz, Spracht, Targus, and Yealink. We also filmed an onsite mic test comparison video that includes eleven UC Bluetooth headsets from Poly, Jabra, Logitech, EPOS, Yealink and Shokz. 

May 2022

ADAPT 660 Lifestyle Office Headset Solutions Audio and Video Device
EPOS Adapt 660
Audio and Video Device
  • EPOS Adapt 660 AMC vs Adapt 660 (And Adapt 661) – EPOS introduced the stylish EPOS x Aston Martin F1™ Team co-branded headset. Powered by EPOS AI™ for crystal clear communication, the headset has adaptive ANC, superior stereo sound and microphones enhanced by machine learning. This is uncompromised audio for those who live life in the fast lane. How does the Adapt 660 AMC compare with the EPOS Adapt 660 and 661? 
  • Samsung Galaxy Ecosystem | Galaxy Book Pro 360 + Galaxy S22 + Galaxy Tab S8 + Galaxy Buds Pro – I share how you can increase productivity in a Windows and Android environment by utilizing Second Screen and Phone Link with the Samsung Galaxy Book Pro 360, Galaxy S22, Galaxy Tab S8 and 43” CJ890 Ultra-wide Curved Monitor. 
  • Logitech Zone True Wireless Earbuds | Certified for Microsoft Teams, Zoom, Google – Stay focused and in the zone with Zone True Wireless Bluetooth® earbuds. The certified noise-canceling mics, hybrid ANC, and immersive sound are ideal for collaboration in busy workspaces without compromising quality, productivity, or creativity. This video provides an overview of the specifications, microphone, and wireless range tests. 
  • Jabra PanaCast Meet Anywhere Bundles | Unboxing and Overview – Jabra has created four Jabra PanaCast Meet Anywhere Bundles to support Hybrid working and work from anywhere! They have combined all the necessary components and packed them in a convenient Travel Case. The versatile Jabra PanaCast camera allows you to adjust the Orientation, Field of View, Intelligent Zoom, and Image Quality (Brightness, Contrast, Saturation, Sharpness, White Balance) all from Jabra Direct. The Jabra Speak 750 is a compact premium speakerphone with two-way full duplex so both sides can hear and be heard clearly, for natural communication even when you’re all in different places. With a dedicated Microsoft Teams button to instantly connect you to your meeting, and a plug-and-play connection for all leading Unified Communication platforms, including Zoom, Google Meet, and more, it offers a seamless meeting experience with fast and powerful communication, anytime and anywhere. The plus (+) bundles include a Table Stand and a set of cable management clips to provide a clean look. 

June 2022

  • JPL Convey Speakerphone | Overview, Speaker, and Mic Tests – The new JPL Convey is ideal for anyone wanting to talk and listen hands-free when using a softphone. The high-quality speaker is loud enough for everyone around the table to hear. Perfect for team briefings and pitches to clients. The JPL Convey is perfect for any small office or meeting room with up to 4 people. 
  • Logitech Logi Dock | Overview and Demo – The Logitech Logi Dock is an absolute game changer and has established a new category of devices. It is a docking station with meeting controls and enterprise-quality audio that simplifies personal workspaces and improves the work-from-home experience. In this video, I provide an overview and several demos, including speaker output level, how you can quickly join Google Meet, Zoom, Microsoft Teams and Webex meetings from the LogiTune app and Logi Dock, and mic and camera mute features! 
  • JPL Agora | Overview and Demo Video – The JPL Agora is a 4K Ultra HD Intelligent All-In-One Video Sound Bar with Intelligent Zoom. This simple plug-and-play video sound bar allows you to video enable focus rooms, huddle, small, and medium meeting rooms. Designed with a fully adjustable mount, the JPL Agora can be placed above a computer monitor, on a desktop, or on a wall. The JPL Agora video sound bar is simple to connect using the included USB and power cable. The USB cable offers USB-A and USB-C connectors, allowing them to connect to either USB-A or USB-C devices. The JPL Agora is designed with JPL’s plug-and-play software last approach. No software or downloads are needed on installation, and it works with all leading UC and collaboration platforms, including Microsoft Teams, Zoom, Google Meet, and Webex. 
Audio and Video Device

Many organizations are still deciding whether to return to the office, remain remote, or adopt a hybrid work model. Fortunately, there is no shortage of audio and video solutions to maintain communication and collaboration with team members, clients, and partners.  

An Authorized Reseller like Call One, Inc. can provide pre-and post-sales support and is a nationally certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB), supporting your Supplier Diversity initiatives. How can we help?  

Poly Voyager 5200 Office and UC Series – Connectivity Options

The Poly Voyager 5200 Office and UC Series offer versatile connectivity to allow you to have professional-grade audio in any environment on any of your devices.  

Pre-COVID, the Poly Voyager 5200 UC headset was my go-to whenever traveling. I remember standing outside a hotel near Logan International Airport, making a call with the Voyager 5200 and asking the person I was calling if they could hear the planes and traffic. They stated that they could only hear me.  

Poly Voyager Focus 5200

We have created at least four videos testing the noise-canceling mic in real-world scenarios and extreme conditions, including up against a helicopter! Check out these Poly Voyager 5200 videos!  

I strongly recommend purchasing through a Poly Authorized Reseller. Call One, Inc. is a Poly Platinum Partner with a team of subject matter experts who can help guide your team to the appropriate audio and video devices based on their work styles and workspace. Get the most out of your Poly devices with one convenient app to manage all your compatible devices. With the Poly Lens App, you can customize your devices to work the way you do. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. 

Whether you work in an office, at home, or anywhere in between, there is a Poly Voyager 5200 Office and UC Series model for you! Take a look at this breakdown of the different variants to include Microsoft Teams certified models!  

SKUMODELDESCRIPTION

212732-01 
VOYAGER 5200 OFFICE,V5200 CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214593-01 
VOYAGER 5200 OFFICE,V5200 CD USB-C Connectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply 

212722-01 
VOYAGER 5200 OFFICE,V5200 D Connectivity: Desk Phone + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office D Base + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214004-01 
VOYAGER 5200 OFFICE,V5200-M CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 
Headsets with the best Noise Canceling Mics
214603-01 
VOYAGER 5200 OFFICE,V5200-M CD USB-CConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 

206110-101 
VOYAGER 5200 UC,B5200 Connectivity: Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset +  USB-A Dongle + Charging Case + Small, Medium, and Large ear tips + USB to micro USB charge cable.  
Poly Voyager 4300 UC Series – Connectivity Options

Poly Voyager 4300 UC Series – Connectivity Options

The Poly Voyager 4300 UC Series are affordable Bluetooth headsets that provide professional audio quality. They are everything you need to stay productive and connected to all your devices, whether at home or in your office. To learn more about the available features and functions, check out this blog and video!

Poly Voyager 4300 Connectivity

This blog will share the differences between the sixteen Voyager 4300 UC models to help you make a more informed purchasing decision. Whatever models you select, I strongly recommend purchasing from an Authorized Reseller like Call One, Inc., a Poly Platinum Partner.

Connect to all your Devices

Out of the box, the Poly Voyager 4300 UC headset series provide connectivity to your computer via included BT700 USB adapter and mobile devices via Bluetooth. You can add connectivity to a desk phone via the optional spare Voyager Office Base. The Voyager Office Base is compatible with Poly EHS Cables and HL10 Handset Lifter. Contact an Authorized Reseller to check compatibility with your devices.

Poly Voyager 4300 Connectivity
Voyage Office Base
Poly Voyager 4300 Connectivity
Voyager Office Base, MS Teams
Part NumberModelDescription

218471-01 
VOYAGER 4310 UC, V4310 C USB-A, CHARGE STAND Connectivity: Computer + Mobile                       
Wearing Style: Single Ear Headband                    
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand 

218470-01 
VOYAGER 4310 UC,V4310 C USB-A,WWConnectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle  

218474-01 
VOYAGER 4310 UC,V4310 C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand 

218473-01 
VOYAGER 4310 UC,V4310 C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle 

218471-02 
VOYAGER 4310 UC,V4310-M C USB-A,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218470-02 
VOYAGER 4310 UC,V4310-M C USB-A,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218474-02 
VOYAGER 4310 UC,V4310-M C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218473-02 
VOYAGER 4310 UC,V4310-M C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 

218476-01 
VOYAGER 4320 UC, V4320 C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand 

218475-01 
VOYAGER 4320 UC, V4320 C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle  

218479-01 
VOYAGER 4320 UC, V4320 C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand 

218478-01 
VOYAGER 4320 UC, V4320 C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle 

218476-02 
VOYAGER 4320 UC, V4320-M C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218475-02 
VOYAGER 4320 UC,V4320-M C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218479-02 
VOYAGER 4320 UC, V4320-M C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218478-02 
VOYAGER 4320 UC, V4320-M C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 

Watch and listen to how the Poly Voyager 4300 UC Series performs in real-world scenarios in this video!

100 Miles with Jabra Elite 7 Active and Shokz Openrun

Happy New Year! In November 2021, I posted My Fitness Journey and Review of Ultimate Ears UE FITS vs. Jabra Elite Active 75t vs. Poly BackBeat Fit 2100, where I shared in 2014, I established an annual goal of 1,200 miles annually or 100 miles per month.  

Jabra was kind enough to send me the Jabra Elite 7 Active true wireless earbuds. Shokz (formerly Aftershokz) sent me a set of their Openrun (formerly Aeropex). My wife, Michelle, decided to go for 100 miles in December. She agreed to wear one of the headphones and share her feedback. Initially, she started with the Jabra Elite 7 Active and I with the Openrun. After the first day, she asked if she could switch.  

Like professional headsets, one size does not fit all for personal audio devices like headphones designed for fitness. Michelle has used the Powerbeats Pro and Apple Airpods Pro and assumed she would prefer in-ear earbuds. The ANC in the Jabra Elite 7 Active proved to be too much for her. She said it felt like she could hear and even feel her every step. So we switched.  

At the end of December 2021, I logged 127.4 miles and Michelle 100.1 miles. Before we share our thoughts, here are some tech specs and features of each.  

Jabra Elite 7 Active 

  • What you get in the box:  Elite 7 Earbuds, three sets of EarGels™, user documents, charging case, USB-C to USB-A cable, warranty, and warning leaflets.  
  • IP Rating: IP57 – This means the Elite 7 earbuds are perfect for outdoors and are waterproof, sweatproof, and workout-proof, and come with a 2-year warranty when you register your buds in the Jabra sound+ app
  • Active Noise Cancellation (ANC): Powerful adjustable Active Noise Cancellation (ANC) blocks distracting background noise instantly, at the touch of a button. Choose one of their five levels of noise cancellation in the Jabra Sound+ app, and stay focused on your workout, no matter what. 
  • HearThrough: When you need to be aware of your surroundings, tap the HearThrough button, and your buds use the internal mics to pick up the sounds around you. 
  • ShakeGrip™ is an innovative material that feels incredibly soft despite its firm grip. Made with a special Liquid Silicone Rubber compound that holds the buds more securely in the ear without the need for ear wings, ShakeGrip™ keeps your buds firmly in place, whether you’re walking, running, or repping.  
  • Battery Life: Elite 7 Active delivers up to 8 hours of non-stop listening with a re-engineered battery. Get up to an hour of power with a speedy 5-minute fast charge. Your buds are good for up to 30 hours with the charging case.  
  • Mono Mode: Mono mode lets you use either bud independently. 
  • Learn more! Jabra Elite 7 Active Technical Specifications and Datasheet 

Shokz Openrun 

  • What you get in the box: Openrun (formerly Aeropex) Headphones, Carrying Bag, Magnetic Charging Cable 
  • IP Rating: IP67 – An IP67 rating makes these completely sweat and waterproof to welcome intense workouts and extreme weather. A moisture detection alert ensures safe charging. Not intended for swimming. 
  • 8th Generation Bone Conduction Technology: Powered by patented 8th generation bone conduction, Bluetooth 5.1, and PremiumPitch™ 2.0+, OpenRun delivers clear sound, powerful volume, and rich bass. 
  • Open-Ear Comfort: Shokz (formerly Aftershokz) open-ear design, powered by bone conduction technology, allows for total awareness of surroundings and bud-free, comfortable listening. Available in 2 sizes to maximize comfort and ensure a secure fit. OpenRun Mini has a .5 inch shorter band size. 
  • Battery Life: With 8 hours of battery life and easy commands such as play, skip, pause, and back-a-track, you can enjoy music, calls, audiobooks, and podcasts all day long. OpenRun also features a 10-minute Quick Charge for up to 1.5 hours of battery life. 
  • Learn More! Shokz Openrun (formerly Aeropex) and User Guide 

Michelle’s Feedback on Shokz Openrun 

I asked Michelle, “What do you think about the Shokz Openrun?”. She responded, “I love them!” She elaborated a little more by stating that she loves the fit. Unlike other earbuds she’s tried, the Openrun didn’t hurt her ears after extended use because there is nothing in her ears. The sound quality was excellent, and she loves that she can hear all the sounds and notifications from her mobile phone just fine. As a Director of Human Resources, she receives emails, text messages, and calls all hours of the day and needs to be aware of them to assess and prioritize responses. The only con she had was when we walked on the side of an extremely busy road; she couldn’t hear her music, but she appreciated hearing the traffic. These have become her favorite headphones for when we’re doing our walks. She is also eyeballing the new Shokz Opencomm UC for use on her laptop for work! 

Danny’s Feedback on Jabra Elite 7 Active 

I’ve been on my fitness journey for much longer, so I’ve tried several fitness headphones over the past ten years. I recently used the Jabra Elite Active 75t and thought they performed well. Jabra was able to make improvements with the new Elite 7 Active. The audio quality of the Elite 7 Active is phenomenal when you consider their small size. The fit of the earbuds seems better and even more discreet. Walking near loud traffic was not an issue with ANC activated; it helped suppress the noise and allowed you to clearly hear the music. Beyond walking with my wife, I also do solo runs and strength training sessions. The new ShakeGrip™ buds kept the earbuds in my ears no matter what activity I was doing. Whenever Michelle and I were having a conversation, the HearThourgh feature was beneficial. I did have a phone call once using them and the other party seemed to hear me just fine. I never had to repeat anything and they didn’t complain about audio quality. I am excited to test the new Jabra Elite 7 Pro

Conclusion 

Many of you have made New Year’s Resolutions that include fitness. Music is a great way to stay motivated and go that extra mile or knock out those extra reps. When it comes to fitness headphones, you have options depending on your personal preferences. Whether you are just starting your fitness journey or are an elite athlete, brands like Jabra and Shokz (formerly Aftershokz) create solutions that align best with your needs.  

Best Bluetooth Headsets for Computer and Mobile Connectivity

Best Bluetooth Headsets for Computer and Mobile Connectivity

2022 is just around the corner, and many businesses are still in a state of uncertainty. Are they heading back to the office, staying remote, or adopting a hybrid work model? Regardless of the work model, employees need to communicate internally and externally to maintain business continuity.  

Today people work in various environments throughout their day or workweek. Many use collaboration platforms like Microsoft Teams, Zoom, and Cisco Webex on laptops and mobile devices. Professional and business-grade headsets are a great way to ensure your team members can hear and be heard for more productive meetings and calls.  

Fortunately, there is no shortage of headset options that offer USB and Bluetooth connectivity. A primary difference between consumer and business Bluetooth headsets is a USB dongle. I am frequently asked, “Why do I need a USB dongle?” There are many reasons that I share in this blog post link. I have tested several Bluetooth headsets paired directly with my laptop. While most Bluetooth headsets will pair, I experienced connectivity stability issues, audio input, and output issues, and a lack of call control (answer/end, mute, volume up/down) from the headset when using popular business collaboration platforms. 

View all current models of professional headsets for mobile and softphone use here

You can see our headset mic tests and comparison videos below!  

Best Bluetooth Headsets for Computer and Mobile Connectivity

 

Jabra Evolve2 75 and Poly Voyager Focus 2 

These two headsets check all the boxes.  

  • ANC Speakers 
  • Strong Noise Canceling Mics 
  • Compatible and Certified with all major collaboration platforms 
  • Long Battery Life 
  • Use as Corded USB Audio Device 
  • Mute by rotating boom arm up 

See the Jabra Evolve2 75 in action! 

See the Poly Voyager Focus 2 in action!  

Buy from Authorized Resellers 

Suppose your business or organization is seeking headsets for your team members. In that case, I strongly recommend that you buy from an authorized reseller like Call One, Inc. who has almost 35 years of headset experience. They can help answer any questions, make unbiased recommendations, and ship anywhere in the US to include commercial and residential addresses. Contact us!   

Headsets with the best Noise Canceling Mics (For Now)

I’m not a fan of defining a single thing as “best.” Daily I get asked, “What’s the best headset?” my response is, “What is the use case? What are you trying to do? What are you connecting to? What’s your budget?” What is best for your use case may not necessarily be best for someone else. One size does NOT fit all when it comes to headsets. There are many factors to consider, including:  

  • Connectivity (desk phone, mobile phone, PC, Mac, a combination) 
  • Compatibility with your voice, video, and collaboration platforms (i.e., Zoom, Microsoft, Cisco, 8×8, etc.) 
  • Single or multiple work environments/locations  
  • Personal preferences (wearing styles, corded, wireless, etc.) 
  • Organizational restrictions (i.e., some companies restrict Bluetooth headsets) 
  • Support – Leading brands can offer global support  
  • Budget 
Headsets with the best Noise Canceling Mics

I have over twenty years in this industry and test models from all the leading brands of professional headsets like Jabra, Poly, EPOS, and Logitech and less-established and up-and-coming brands like JPL, Yealink, AfterShokz, and everything in between. To help people and businesses make more informed purchasing decisions, we share headset mic performance videos via the Call One, Inc. YouTube Channel. Contact an authorized reseller if you would like to discuss headset options for your business.  

There is a difference between consumer and business-grade headsets—my top picks for business-grade headsets with the best noise-canceling mics by various categories.  

Headsets with the best Noise Canceling Mics

My Top Picks 

Desk Phone + Computer + Mobile DECT Wireless Headsets

Desk Phone + Computer DECT Wireless Headsets 

Computer + Mobile Bluetooth Wireless Headsets with ANC Speakers and Boom Mic 

Computer + Mobile Bluetooth Wireless Headsets with ANC Speakers and Boomless Mic 

Computer + Mobile Bluetooth Wireless Headsets – Discreet On-the-go 

Desk Phone + Mobile Bluetooth Wireless Headset 

Desk Phone DECT Wireless 

Corded QD Contact Center Headsets (require separate interface/adapter/cable depending on what you are connecting to) 

Corded USB Contact Center Headsets 

Corded USB Office Headsets with ANC Speakers 

Corded USB Office Headsets 

Please note there are more categories available depending on your industry, work style, and workspace. I want to get across key points that one size does NOT fit all, and there is no “best” headset. Your individual or team members’ work style and workspace will determine which headset is best for them. If you need help, contact an authorized reseller like Call One, Inc., who has close to 35 years of experience and is a Nationally Certified Women’s Business Enterprise!  

My Fitness Journey and Review of Ultimate Ears UE FITS vs. Jabra Elite Active 75t vs. Poly BackBeat Fit 2100

My Fitness Journey 

I restarted my fitness journey on May 20, 2012. I went into my garage, laid down, and proceeded to do eight crunches. I thought I was going to die. That was my first workout after a Iong hiatus. I had always been in shape growing up. In my early years, I was a skateboarder and competitive martial artist. I participated in TaeKwonDo competitions to include three Jr. Olympic National Championships. In 1992 I joined the US Army, where PT (physical training) was a daily occurrence, and I continued training in martial arts. When I got out in 1999, I started work at Call One, Inc. as a Shipping/Receiving Clerk. I was on my feet all day in this role, and my body was constantly in motion.  

In 2000, I applied for a Sales role. This was completely different from my previous position. As a sales rep, I was seated for long periods and rarely did anything physical. To make things worse, I started getting pretty good at helping customers, and my sales began to improve, which helped increase my income. This increase supported eating out multiple times a week, having dessert after every meal, and having coffee with lots of cream and sugar. Not to mention the steady stream of sodas and energy drinks. Nightly, I would sit in my man-cave and play video games, eat chips, and drink beer into the wee hours of the night. 

By 2012, at age 39, I had reached a weight of 246lbs (I’m only 5’8”), and worse, my waistline had grown to size 42, and that was tight. Tying my shoes had become a major physical event to the point where I traded shoes with laces for more accessible slip-on shoes. I had had enough and decided to get fit by forty. I started slowly reducing the amount of food I was eating and did some bodyweight exercises daily. After eight weeks in, I started incorporating free weights and added walking on the weekends.  

I had always hated running. The first time I went for a walk, I struggled the first quarter-mile and was terrified at the realization I had to walk back the same distance to get home. I remained disciplined. My nutrition improved and my walks got longer.  

December 2013, I participated in a 100 Mile Month Challenge with a Facebook fitness group I was a member of. The longer my walks got, the more critical the need to listen to music to keep me motivated and energized. This was when I started the process of testing multiple earbuds and headphones. I tried so many, from corded to wireless Bluetooth models from various brands.  

In 2014, I started using the Poly (formerly Plantronics) BackBeat FIT. These became my Bluetooth headphones of choice. They were sweat and waterproof and had a battery life of up to 8 hours. They fit well, were comfortable, and, more importantly, allowed me to hear background noise around me like traffic while running. Yes, my walks had turned into runs. I then established an annual goal of 1,200 miles or 100 miles per month. I logged 1,356 miles in 2014 and 1,301 miles in 2015.  

Fitness Journey
Fitness Journey

October 2016, I somewhat fell off the wagon. Looking back, my body needed a break. I worked out seven days a week and often twice a day, including logging 100+ miles monthly. For three months (Oct-Dec 2016), I reduced workouts but continued eating like I was still training as intensely as I was. The weight and layers of fat quickly accumulated. I ended up logging 1,138 miles for 2016. In January 2017, I tried readjusting my training and food intake. Admittingly, I struggled and only logged 916.6 miles in 2017. In 2018 I started slow and improved my consistency. I twisted my ankle in April 2018, which slowed my progress. I experienced a devastating loss when my beloved Boxer, running, and workout partner, Loki, passed away unexpectedly on October 10, 2018. I didn’t know how I would move forward. For 2018, I logged 1,065 miles.

Otis joins our family!  

2019 started slow. I was depressed and didn’t feel like running or exercising. My wife sensed this and secretly went on the hunt for a new running partner. In March 2019, we traveled to the west coast of Florida to pick up Otis!!!  

Otis quickly warmed my heart and injected a new sense of joy and motivation to start working out again. Otis and I began doing everything together. He was allowed into select retail stores, the dry cleaners, and even to my bi-weekly haircuts. He started that first year slowly. Otis was soon walking and running with me as well! What began as a slow year finished strong. I ended up logging 972.5 miles in 2019.  

2020 started with a bang, and I logged 133.8 miles that January! I was doing well and then the global pandemic forced our companies to work from home in mid-March. The lack of commute actually helped fuel even more running. February through June I was logging 100+ miles monthly. July 2, I sprained my ankle pretty bad. Enough so that I only logged 25.2 miles that month. I came back strong in August, and by now, my wife had started walking in the morning with me! She, too, started very slow but now regularly walks three to six miles! She also tried a few headphones, including the Powerbeats Pro, Apple AirPods Pro, and currently the Jabra Elite 85t. I was happy to log 1,463 miles for 2020!  

This brings us to 2021. My nutrition has not been optimal. You could say I gained the COVID-19 pounds. I need to reduce my overall daily caloric intake, reduce or quit eating junk, and increase my strength training sessions. Fortunately, we’re still working from home, so my wife, Otis, and I have been able to walk together almost daily, and year to date (January 1 – November 7) I have logged 1,215 miles! My goal has changed from being fit by forty to having functional strength and mobility in my fifties and beyond. I turned forty-eight this year, and I have started thinking more about long-term health and physical fitness. Years of bad habits begin to catch up right about now. My wife and I must refocus on our nutrition and increase our workouts. She has signed up for her first virtual half-marathon this month. She went from the couch to her first 5K last year in October. In December 2020, she completed her first virtual 10K, and on September 11, 2021, she completed a 9.11 Mile Memorial Challenge! I am extremely proud of her.  

I shared my 100 miles per month goal on LinkedIn and received an overwhelming show of support from my connections and beyond. To include Logitech (Ultimate Ears) and Jabra who sent me a set of earbuds to test. The rest of this blog focuses on my personal opinion and review of the Ultimate Ears UE FITS, Jabra Elite Active 75t and the Poly (formerly Plantronics) BackBeat Fit 2100.  

Ultimate Ears UE FITS – MSRP $249 

In August of this year, I had an opportunity to test a set of Ultimate Ears UE FITS. I logged 123 miles wearing them. They offer unique True Custom Fit earbud tips via their patented Lightform Technology. Download the UE FITS app before you open the earbuds from their packaging; they are in like a cocoon. It’s not like any other headset or earbuds I’ve ever experienced. This is a wild process that I’ve never experienced before. The earbud tips light up, get warm, and mold to your ear for a perfect fit. In addition to their self-molding tips fitted to your unique earprint, they are sweat-resistant and offer up to 8 hours of battery life and 20 hours with the case. They never fell out of my ears while I was using them, and I was able to customize the function of the tap sensors to mimic what I had grown accustomed to with the BackBeat Fit 2100. You can also check battery life and edit your UE Signature sound via UE FITS app. They sound awesome! Many will appreciate that you can use the UE FITS earbuds at the same time or independently. Wear one or both depending on what you are doing. While I appreciate the tap sensors sometimes, sweat droplets would “tap” them and cause them to perform the function I set. Other than that, the UE FITS performed fantastically. Via the UE FITS app, you can also access the “Take a Selfie” feature, making the earbud tips glow for your photo!  

Jabra Elite Active 75t – MSRP $179 

In September 2021, I tested the Jabra Elite Active 75t earbuds, logging 135.2 miles wearing them. In terms of sound, when compared to the Poly BackBeat Fit 2100 and Ultimate Ears UE FITS, the Jabra Elite Active 75t hands down provided the best audio quality performance when streaming music. Download the Jabra Sound+ App to access the multiple features, functions, and customization available. These surprisingly never fell out during our walks, runs, strength training, or even heavy bag sessions. The Jabra Elite Active 75t have been specifically designed for an active lifestyle. An IP57-rating (IP57 verified to withstand fresh water up to 1 meter for 30 minutes.) makes them fully waterproof and sweatproof. They also have Active Noise Cancellation (ANC) that helps keep you focused during workouts. A tremendous must-have included is the HearThrough feature which allows you to hear what’s going on around you. This is essential when running on busy public streets and need to listen for oncoming traffic, cyclist, golf carts, and other runners. There are three Sound Modes: Active Noise Cancellation, HearThrough, and ANC Off. You get up to 28 hours (earbud 7.5 hours and charging case 20.5 hours) with default settings and up to 24 hours (earbud 5.5 hours and charging case 18.5 hours) with ANC on. I prefer the tactile buttons the Jabra Elite Active 75t provides vs. touch or tap sensors. 

Poly BackBeat Fit 2100 

I have been using a version of the Poly BackBeat FIT since 2014. I have logged literally thousands and thousands of miles (Dec 2013 – November 7, 2021, I’ve logged a total of 9,526 miles) using them along with strength training sessions and trips to the grocery store and other places. I have replaced them only three times during that period. The BackBeat Fit 2100 just work, and I was sad to hear that Poly would no longer be manufacturing them. I have always appreciated their Always Aware ear tips that allowed me to hear my surroundings. They were comfortable, IP57-rated durable, sweat-proof, and waterproof, provided up to 7hrs of listen time, and never fell out of my ears. The Poly Backbeat Fit have been with me through multiple stages of my fitness journey. I applaud and appreciate them.

 

Ongoing Journey 

I have been extremely fortunate to have started my journey when I did. I have no idea how healthy I truly am. I haven’t been to a doctor since my post-Army physical back in 1999. What I know is how I feel. And I feel good, good, good! My goals today have nothing to do with my physique. However, it’s often a by-product of putting in work with your nutrition and overall fitness routine. I look towards my fifties, sixties, seventies, and beyond if I happen to be so lucky. I started my journey at age 39 to be fit by forty. At 48, I now focus on functional strength and mobility. I take no supplements or vitamins and do my best to cook all our meals. Daily, my wife has been making green smoothies packed with leafy greens, fruits and vegetables. Feel free to follow me on social media! We’re hoping someday to have grandchildren and be able to play with them.

  

EHS Cable Wireless Headsets

What is an EHS Cable for Wireless Headsets?

What is an EHS Cable? 

An EHS (Electronic Hook Switch) cable is a solution that connects a DECT wireless headset base and a desk phone. The EHS cable enables remote answer and end call function from the headset. The ability to answer and end calls directly from your headset while at or away from your workstation is a highly beneficial function and a primary reason for getting a wireless headset.  

EHS Cables for Wireless Headsets

Jabra, Poly, EPOS, and JPL have a wide range of wireless headsets and EHS cables to support multiple desk phone brands and models. Contact us! A trained team member from an Authorized Reseller like Call One, Inc. can help. EHS Cables are NOT included with the purchase of a wireless headset due to the various combinations of wireless headsets and desk phones.  

EHS Cables by Brand: 

Not all phones support EHS Cables 

Before you get excited at the prospect of wireless freedom, you will enjoy using a wireless headset and EHS cable; make sure your phone supports it. Not all phones support EHS Cables. Contact an Authorized Reseller to check compatibility. Additionally, they can help identify alternatives like a handset lifter.  

Handset Lifters:

Poly hl10 EHS Cables for Wireless Headsets
Poly HL10

Check Compatibility 

Online compatibility guides are available. However, they may be challenging to navigate and understand if you are not familiar with them. It’s best to contact a subject matter expert to help you select the correct, compatible wireless headsets and EHS cables for your environment. There are hundreds of brands and thousands of individual phone models. You must know the desk phone brand and model whether you check compatibility on your own or contact an expert to help.  

Online Compatibility Guides 

Can EHS Cables be used with other devices? 

Poly and Jabra have developed audio adapters that provide multi-connectivity to corded USB headsets and Bluetooth headsets with the appropriate dongle. The Jabra link 950 and Poly MDA220 adapters connect compatible USB headsets to a desk phone and computer. These adapters can use select, compatible EHS cables to support remote answer/end call functions. It’s best to contact a subject matter expert or the manufacturer directly to check compatibility.  

Multi-Connectivity Adapters 

EHS Cables for Wireless Headsets

Conclusion 

EHS Cables provide the beneficial function of remote call control. The challenge is that not all phones support EHS cables, so it’s important to check compatibility online or contact a subject matter expert who can help you select the right solutions for your use case. Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and an Authorized Reseller of Jabra, JPL, EPOS, and Poly. We have over three decades of knowledge and experience and are happy to support you.  

Manufacturer Support 

Device Management Software Panal

Device Management Software Panel Discussion

The global pandemic accelerated many organizations’ transition to remote work models. Heading into our second year of living in a continued state of uncertainty, organizations have made significant changes to how their employees communicate and collaborate. Cloud-based communications are being adopted and used. Business and IT leaders are developing new audio and video device standards to support the new normal of hybrid work or permanent remote work models.

The Challenge

How do organizations deploy, monitor, and manage devices for a dispersed workforce? How do organizations know if their employees are utilizing approved devices? How can IT teams better support a remote workforce and mitigate potential issues and reduce help desk ticket submissions?

The Solution

Device Management Software. The leading device manufacturers have developed device management software that is free or as a paid subscription. They also offer different delivery methods.

The Panelists:

The Questions:

  • Please provide a brief overview of your solution and share a real-world example of how it has benefited a client.
  • What’s the difference between enterprise and individual desktop software? Do they need both?
  • One of the objections IT has for not supporting device management software is “security.” Security is certainly a legitimate concern, does your software have built-in security measures? What is your response to IT teams who express security concerns?
  • What do you see in the future for device management software?
Jabra Direct Xpress

Watch the video to hear the complete discussion.

Question #1: Please provide a brief overview of your solution and share a real-world example of how it has benefited a client.

Each panelist provides real-world examples of how device management software has benefited clients.

Marty with Poly shares how their software helped a large school district in southern California deploy tens of thousands of Poly Studio USB devices.

Trevor of Logitech shares how their software helped a large insurance company manage their meeting room devices remotely. This saved time and the need for IT team members to go room to room to ensure the devices were up and running.

Scott of EPOS shares several insurance institutions in Connecticut have been doing a hard phone removal. They utilize their software to ensure that headset firmware is updated and in high turnover scenarios, ensuring they are not repeating headsets.

Tim with Jabra shares how a multinational agriculture company in the Midwest uses their software to mass deploy updates to more than 25,000 devices including USB headsets, DECT wireless headsets, and video devices.

To hear their complete stories, watch the video!

What EPOS is Seeing in This New Normal

Question #2: What’s the difference between enterprise and individual desktop software? Do they need both?

Each partner offers device management software. The software allows IT teams to deploy, monitor, and manage audio and video devices. There are also desktop apps that provide end-users the ability to customize their device experience based on their preferences.

Watch the video to hear from the experts the differences between their enterprise software and the desktop app.

Question #3: One of the objections IT has for not supporting device management software is “security.” Security is certainly a legitimate concern, does your software have built-in security measures? What is your response to IT teams who express security concerns?

Each panelist expresses that security is a concern, and they have developed their software with that in mind. They are more than happy to share their certifications and allow your IT teams to test their software. Some also have white papers on privacy and security they are pleased to share.

Watch the video to hear their complete remarks regarding security and the measures they take.  

Question #4: What do you see in the future for device management software?

Each panelist shares their thoughts on the future of device management software and devices as a whole. Some mention “smarter” people are working that on that.

Watch the video to hear their complete comments.

Conclusion

Almost two years have passed, and we’re all still working and living with the pandemic. It’s safe to say work will never return to a pre-pandemic state. The exciting part is how quickly new work norms have accelerated. EPOS, Jabra, Logitech, and Poly are global leaders for multiple reasons. Key reasons are their ability to service and support customers on a global scale. Additionally, they are constantly innovating and developing new technology and devices to help people do their business better regardless of where they work. Business and IT leaders need to look at these new work norms and develop device standards based on their employees’ work styles and workspaces. If you would like to learn more or set up a proof of concept or pilot with any of these leading partners, contact us! And bring it all together by implementing device management software, so team members are more productive.