IMPROVE THE CUSTOMER EXPERIENCE, NO MATTER WHERE YOUR TEAM IS
Customer service has seen more change in the last five years than it has in the previous forty years combined. Against a backdrop of a major global pandemic, customer service teams around the world have seamlessly moved teams to home working or distributed workspaces. How do customer service teams now deliver increased customer satisfaction whilst adapting to ‘business as unusual?’ Poly can help you maximize your move to the cloud and remote working, move away from under-performing digital channels to make a real connection with your customers, and to empower and retain your high value employees with a number of great Poly Customer Service Solutions.
SAVI 8200 OFFICE AND UC
Make every conversation clear with the Savi 8200 Office and UC Series—with top-quality wireless DECT™ audio. Give your workers the headset that will help them get more done, with style-meets comfort.
Stay distraction-free on both sides of the call
Enjoy exceptional audio performance in the noisiest of environments
Acoustic fence technology uses a noise cancelling and omni directional microphone
VVX 350
Welcome to the big leagues with this high quality, color, six-line phone system that gets the job done—and then some. For high-volume call environments that demand reliability, the VVX350 won’t let you down. Plus, easily get to all the phone features you use most. And count on hassle-free deployment, set up and training.
Connect. Engage. Resolve.
In these challenging times, your customer service representatives (CSRs) are more critical than ever to keep your organization connected to your customers. But it can be challenging to increase service levels with a remote team on multiple platforms. It’s critical that your reps connect with your customers in crystal clear audio and video, that the equipment you provide works across multiple environments and endpoints, and that you are incentivizing your team to stay with you now that working from home is a commodity. Poly can help. Our solutions enable your team to deliver the highest quality communications experience for you, your people, and your customers.