Keep your headset up to date
Stay current with Jabra Direct software.
Jabra Direct makes sure that your headset always has the latest firmware, guaranteeing you’ll have the most up-to-date features, bug fixes and easy access to compatibility updates. With the user-friendly Direct Dashboard, staying current has never been easier.
Get the most out of your devices – today and tomorrow.
Personalize your headset
Working in the office, from home, from a café, or during your daily commute? Everyone has different ways of working, which is why Jabra Direct gives you the ability to adjust your audio protection levels, sidetone, and music settings. You can even customize your ringtone.
* Settings may vary depending on headset
Control calls from your headset
Jabra Direct allows for remote call control of softphones. This means if you’re using Microsoft Skype, Cisco Jabber, Avaya, or other supported platforms, you can control calls directly from your headset’s buttons. So, you control how you work, and how you use your headset.
Headsets that are always the best they can be
Keep different devices – across multiple locations and with numerous users – up-to-date with the latest firmware. Jabra Xpress offers easy mass deployment, and agile maintenance.
Software that supports all main operating systems
To enable maximum flexibility, Jabra Xpress directly supports Windows and macOS, and now also Linux through our valued device management partners. All generated data can be stored on-premises, on your own cloud-based service, or on the Jabra cloud.
Analytics that help your agents and please your customers
With call analytics* received from individual headset users, you can make data-based decisions that improve agent productivity and the customer call experience.
* Headset dependent: Jabra Engage 50
Highest level of data protection
Jabra Xpress is SOC II Type 1 compliant, delivering the highest level of data protection for your security-conscious business. All data is collected and managed in a secure way, being 100% anonymized in case of data breaches.
Flexible and free management
An ROI that keeps on giving, Jabra Xpress is free of charge with unlimited access to software updates, no matter what platform you work with.