911 dispatchers and emergency communication professionals don’t have the luxury of downtime. Every call is urgent, every second counts, and equipment must perform flawlessly. It’s essential for dispatchers to have comfortable headsets that can withstand long shifts, with crystal-clear audio quality to ensure critical information is heard the first time, every time. Reliability and durability are non-negotiable in these environments.

Now is the time to evaluate your agency’s communication plan. With HP/Poly discontinuing production of certain headset models, many organizations are reassessing their fleets and looking for long-term partners they can trust. Call One, Inc. partners with the leading manufacturers serving critical communications — JPL, EPOS, and SHG (formerly Starkey) — to provide proven solutions built for 24/7 dispatch environments. Each manufacturer brings unique strengths, from rugged durability to innovative noise cancellation, helping agencies modernize their headset strategy.

We also provide essential accessories like training cables, spare cushions, microphone covers, and replacement parts to keep your dispatchers operational with minimal downtime. The leading brands also offer headset management tools, from free individual software to enterprise-level platforms that provide real-time insights and analytics — helping you track, manage, and optimize your communications gear.