What are you doing? Hybrid Work, Work From Home, Work In Office

We recently ran a poll across Call One, Inc’s Twitter, YouTube Community, and LinkedIn. The objective was to see if there was a clear model businesses were adopting in this post-pandemic landscape: hybrid, fully remote, or return to the office. According to Best Practice Institute 2021 Return to Work Study, over 83% of CEOs wanting their employees back in the office in 2021, while only 10% of employees wishing to be back in the office full time. Some companies like Twitter and DropBox are giving employees the option to permanently work remote, according to Vox April 21, 2021 article.  So what is currently happening? We asked in our polls, “As of July 2021, what is your current work model? Work From Home, In-Office, Hybrid, Not Working. We had a total of 2,010 votes. Here are the results:  

Twitter Poll Results – 1,839 votes 

  • 31.4% Working from home 
  • 32% In the office 
  • 22.2% Hybrid  
  • 14.4% Not working 

Hybrid Work Work From Home Work In Office

YouTube Community Poll Results – 140 votes 

  • 61% Working from home 
  • 15% In the office 
  • 19% Hybrid 
  • 6% Not working 
Hybrid Work Work From Home Work In Office

LinkedIn Poll Results – 31 votes 

  • 52% Working from home 
  • 13% In the Office  
  • 32% Hybrid 
  • 3% Not working 
Hybrid Work Work From Home Work In Office

If you take the average of all three poll results: 

  • 48.1% Working from home 
  • 20% In the Office 
  • 24.4% Hybrid 
  • 7.8% Not Working 

What these results show is there is a strong need for audio and video solutions to support employees across multiple environments. Recently I posted a video sharing my home office setup and HQ office setup. My objective is to have a consistent work experience regardless of where I’m working. I’m fortunate to have a dedicated office in both locations. For those who don’t, you have the option of assigning seats or you can take a look at Office Hoteling.   

Office Hoteling 

Office hoteling is the elimination of assigned seating in a workspace. This allows members to reserve office space as needed. Effectively implement hot-desking or hoteling in your office with Embrava Desk Sign. These Desk Signs visually allow users to quickly determine which workspaces are available to be used. Green indicates the space is available. Orange shows it’s reserved. When checked in the sign glows red. Yellow is ending. Learn more in this blog, How Embrava Desk Sign helps with Office Hoteling which includes a video showing the Embrava Desk Sign in action.  

touchdown booths social distancing  Hybrid Work Work From Home Work In Office

Personal Audio and Video Devices 

Business and IT leaders need to identify what experience they want their employees to have in a hybrid or flexible work environment. Those who have been working from home since March of 2020 understand the pros and cons. Hybrid work presents its own set of challenges when it comes to technology. Besides a laptop, what additional hardware will employees be expected to transport to and from the office? I’m a fan of the Poly Voyager Focus 2 and Evolve 75 as audio solutions for hybrid work. I explain the reasons why in this ANC Headsets for Business Collaboration blog. I also like the Poly Studio P5 Kits for the simplicity it provides organizations as they make decisions on device standards. The Poly Studio P5 Kits include an audio and video device all in one SKU which makes it easy to order and manage. Learn more in this blog Poly Studio P5 Kits – Great for Hybrid Work!  

There are so many great options available for personal audio and video devices for Hybrid Work and Work From Home from leading brands that include Poly, Jabra, Cisco, Logitech, EPOS, Yealink, Konftel, JPL, Huddly, VDO360, Belkin, and more! 

Group Audio and Video Solutions 

Another area business and IT leaders need to address are the meeting spaces. With video being a staple of how organizations communicate and collaborate, the need to video-enable all your meeting rooms is important. Konftel and Logitech have made it easy to identify what solutions are best for your various meeting spaces with online room configuration tools. For small to medium meeting rooms, All-in-One Video Bars are a simple and cost-effective way to provide video. There are several options available when it comes to video conferencing. Take a look at these options from Yealink, Konftel, Logitech, Poly, and Jabra.  

Using Microsoft Teams or Zoom?  

Having a certified, reliable, and secure device that offers high-quality audio and video ensures clear conversations. Teams and Zoom certified devices include headsets, desk phones, speakerphones, and more. Whether working from home or on the go, there are Microsoft Teams and Zoom devices for you. 

Sharing Dry Erase Whiteboard in Video Meetings 

 Hybrid Work Work From Home Work In Office
Logitech Scribe

Dry Erase Whiteboards are great for education, training, and collaboration. They are still widely used. In the past, remote participants struggled to see what was on a whiteboard. Today solutions from Logitech, Jabra, and others, allow presenters to share content from the whiteboard in stunning fashion. Take a look at this quick Logitech Scribe demo from my HQ office!  

 Hybrid Work Work From Home Work In Office

In Summary 

As of today, people are working remotely, in an office, or both. The need to communicate and collaborate doesn’t change regardless of location. Business and IT leaders need to ensure their team members have the right tools for their role regardless of where their working. Call One, Inc. can help people do their business better. Contact us to learn which solutions are best for your team members!  

 

ANC Headsets Business Collaboration

ANC Headsets for Business Collaboration

Active Noise Cancellation (ANC) technology in business headsets became increasingly popular during the global pandemic as the multitude of traditional in-office workers transitioned to work from home. The home environment introduced sources of noise not often found in offices like doorbells, barking dogs, blenders, and screaming children. Today organizations are making plans that will include the return to the office, remote work, or hybrid work.  

In addition to having a strong noise-canceling microphone, headset wearers have found they want to suppress the background noise they hear so they can focus on their work.  

Some headsets offer Passive Noise Reduction and some offer Active Noise Canceling (ANC). ANC is the stronger of the two. However, not all ANC speakers function the same. According to Jabra’s blog “ANC headsets aren’t all the same: The three types of ANC”, the three types of ANC are feedforward, feedback, and hybrid. The hybrid approach works best but costs the most. Jabra also states aside from the ANC technology itself, there’s a matter of how the headset is designed.  

Compatible with Business Collaboration Platforms 

ANC headsets used for business, need to be compatible or certified with the collaboration platforms being used like Microsoft, Zoom, Cisco, Genesys, AWS, 8×8, RingCentral, and more. Leading headset manufacturers will often include a USB dongle to be used with their ANC Bluetooth headsets. Our customers and YouTube viewers frequently ask, “Why do I need a USB dongle?” With the help of our partners, we provide reasons in this blog: “Why Do I Need a USB Dongle vs Pairing the Headset Directly to a Computer?” The primary reasons to use the dongle are compatibility, connection stability, and call control (answer/end, mute, volume up/down) from the headset vs using your mouse.  

Microsoft Teams certified models will work with no extra configuration required and offer call control with Microsoft Teams and Skype for Business. The dedicated Teams button and LED indicator light will provide user notification of events and alerts from the Teams client: Meeting starting, voicemail, or missed call. You can also activate the Teams client or respond to notification with a press of the button i.e. to join a meeting.  

Wearing Styles 

Today there are multiple headset wearing styles that include ANC technology to support the wide range of personal preferences. Some folks prefer having both ears completely enveloped by the speakers. Others prefer the more discreet earbud-wearing style. And, some wearers prefer a headset with a boomless mic.  

DECT Wireless ANC Headsets 

The majority of headsets that offer ANC speakers are Bluetooth. If you require a DECT wireless headset with ANC speakers, the Poly Savi 8220 stereo models are a great option. The Poly Savi 8220 are available in Office and UC variants. The Savi 8220 Office series support connectivity to desk phone, computer, and mobile device. The Savi 8220 UC includes the D200 DECT Dongle for computer-only connectivity. The D200 is available in USB-A UC, USB-A Microsoft, USB-C UC, and USB-C Microsoft. I’m not aware of another business-grade DECT headset with ANC.   

Corded ANC Headsets 

The Poly Blackwire 8225 Series are corded USB headsets available in USB-A, USB-C, and Microsoft Teams variants. Not only do you get ANC speakers, but you also get Poly’s Acoustic Fence technology built into the microphone so the people you’re speaking with don’t hear the noise around you. If you prefer a boomless mic corded USB option, take a look at the Poly Blackwire 7225 Series. If you prefer to have your ears completely enveloped, the Jabra Evolve 80 Series may be a good choice for you. The Jabra Evolve 80 offers USB-A connectivity as well 3.5mm for select mobile devices. They are available in UC and Microsoft variants. 

Bluetooth ANC Headsets with Boomless Mic 

Bose 700 UC ANC Headsets Business Collaboration

In October 2020, we released a video comparing four heavy hitters in the Bluetooth ANC headsets with boomless mic space. It included the Bose 700 UC, EPOS Adapt 660 UC, Jabra Evolve2 85, and Poly Voyager 8200 UC. Watch the video! Bose vs EPOS vs Jabra vs Poly | Which Headphones Sounds the Best? Other available options are the Cisco 730 available in Platinum or Carbon Black. EPOS also has lower-cost options with their EPOS Adapt 560, EPOS Adapt 563 (for mobile only), and EPOS Adapt 360 models in black or white

In-Ear Behind the Neck ANC Headsets 

For folks looking for a sleeker form factor, you have these behind the neck options: Jabra Evolve 75e UC or Microsoft variant, Poly Voyager 6200 UC with USB-A or USB-C dongle, and EPOS Adapt 460T.  

What to look for in ANC Headsets 

I test a lot of headsets. Typically I’m testing the microphones to see how well they perform in real-world environments. Take a look at this Headset Mic Test Video Playlist on our YouTube Channel. Plus, I use headsets daily for communicating and collaborating with colleagues, customers, and partners. I’ve used them in the office, on the road, in airplanes, and from my home office. Here are the variables and factors I considered when selecting my top ANC headset picks for business collaboration:  

  • Connectivity – I need connectivity to a computer and mobile device.   
  • Compatibility – Headset needs to be compatible with 8×8, Microsoft Teams, Zoom, Cisco Webex, Google Meet, and more. 
  • Battery Life / Talk Time / Listen Time – Whenever I’m not writing blogs or filming videos, I’m in voice and video calls or streaming music. The headset should support 6hrs+ of talk/listen time. If I get back to traveling, I’ll need even longer battery life. 
  • NC mic performance – Hybrid work means working from anywhere. The microphone needs to suppress background noise from multiple noise sources so the party on the other end can hear you.  
  • ANC speaker performance – The key point of ANC headsets is to help you block out distracting background noises so you can focus and be more productive.  
  • Flexibility to use as a wireless or corded USB device – On the off chance, you forget to charge your headset, having the ability to use it as a corded USB device is a great feature. Not all headsets support this option.  
  • Comfort – Anyone who has worn headsets for extended periods knows how important comfort is.  
  • Overall performance – Your headset is a primary collaboration tool that will be used daily. It must perform consistently every day. To ensure optimal performance, be sure to keep your headset firmware updated via the appropriate headset software or app.  

Danny Hayasaka’s Top ANC Headset picks are:  

These two headsets have been solid performers. The Poly Voyager Focus 2 is newer but it very quickly became a favorite based on all the above factors. The Jabra Evolve 75 has been a long-time favorite of mine. Take a look at this Voyager Focus 2 vs Evolve 75 comparison video.  

Which headsets have the best ANC?  

ADAPT 660 Lifestyle ANC Headsets Business Collaboration

Conclusion 

ANC headsets are a great option for Hybrid Work which translates to Work from Anywhere. The need to block out distractions so you can focus on work or enjoy streaming music can be satisfied with a  headset with good ANC speakers.  We have created a page that lists all the current ANC Headsets by Brand (Poly, Cisco, EPOS | Sennheiser, Jabra, & Logitech). If you would like guidance or need mass deployment support regarding ANC Headsets for Business Collaboration, contact us! We are more than happy to help you do your business better!

Poly Savi 7300 Office Series great solution for Return to Office

On March 5, 2021, we posted the Poly Savi 7300 Office Series Overview | NC Mic and Wireless Range Test video. It had been exactly a year since Call One, Inc. and Hello Direct, Inc. were sent to work from home due to the global pandemic. Today, we are getting requests for DECT Wireless headsets that achieve better density as some large organizations start heading back to the office.

Businesses are still reviewing and developing post-pandemic work models. Many will implement a hybrid work model that includes both in-office and remote work. For organizations that are going back full time and do not allow Bluetooth headsets on the premises, a dual connectivity DECT wireless headset that does not include Bluetooth is beneficial.

Desk Phone and Computer Connectivity

The Poly Savi 7300 Office Series offer desk phone and computer connectivity. They are compatible with existing EHS cables and Handset Lifter. Included in the box are both USB-A and USB-C cables for connecting to a computer’s USB-A or USB-C ports. The Savi 7300 Office Series are available in four models that include single and dual ear headband wearing styles. There are also Microsoft Teams Certified models.

What is the Savi 7300 Office Series?

The Savi 7300 Office Series is a new range of ultra-secure wireless DECT headsets for connection to a computer and/or desk phone. They do not replace any existing products. A key difference is security. The Savi 7300 Office Series headsets are designed to meet the highest level DECT Security Step C enhanced with Military level FIPS 140-2 listed features, such as 256-bit AES encryption. These are a great choice for financial, medical, government, contact centers, or anywhere sensitive conversations happen.

Acoustic Fence and Microsoft Teams Open Office

Additionally, the Savi 7300 Office Series headset uses a flexible noise-canceling microphone boom with Acoustic Fence technology, so conversations stay private. Acoustic Fence technology uses a second microphone on the ear cup to help identify and reduce background noise. The Savi 7300 Office Series meets the Microsoft Teams Open Office specification.

Microsoft Teams Certified

The Savi 7300 Office Series are the first Poly Microsoft Teams certified DECT™ headset with dedicated Microsoft Teams button. When pressed, the Teams button brings the Microsoft Teams desktop client to the front of the screen. If there is a message waiting or other notification the application will open to that screen – for a seamless Microsoft Teams experience.

Conference Feature for Training

Like all other Poly DECT Wireless headsets, the Savi 7300 Office Series supports multi headset conferencing. You can conference up to 3 additional headsets to a call in progress. This is a great feature for training Customer Service Representatives, contact center agents, or new team members. You can also mix desk phone and softphone calls together via Savi 7300 Office Series.

2x Better Density

The Savi 7300 Office Series makes more efficient use of the available spectrum by using the latest compression and modulation techniques as well as a new codec to provide up to 2x better density (compared to existing Poly and competitor devices) without impacting audio quality. There is no question that wireless headsets increase productivity. A challenge for large enterprises is deploying large numbers of wireless headsets without impacting performance. If you are looking to deploy large quantities of wireless headsets in single location, it’s best to contact an Authorized Poly Reseller like Call One, Inc. or Hello Direct to start a wireless density survey for your location/s.

Complete Audio and Video Solutions

The Savi 7300 Office Series are part of a comprehensive set of endpoints that support your businesses voice, video, and collaboration needs. Poly Solutions support personal and group audio and video devices to include headsets, speakerphones, video solutions, conference, and desktop phones as well as software and services. If you would like to learn which Poly solutions are best for your organization, contact a Call One, Inc. or Hello Direct team member today!

Savi 7300 Office Series Specifications

  • Connectivity: Desk Phone and Computer
  • Wireless Technology: DECT™ 6.0 – North America only
  • Wireless Range: Line of sight up to 590 ft/180 m; Typical office environment up to 180 ft/55 m
  • Security: Designed to meet Security step C – the highest level from the DECT™ Forum
  • Encryption: Military level FIPS 140-2 listed 256-AES encryption
  • Authentication: 128-bit AES
  • Density: Up to 2x more density than other DECT™ headsets
  • Power: Adaptive power control to maximize user density
  • Battery Type: Technician replaceable lithium-ion polymer
  • Talk time: up to 13 hours.
  • Charge time: two hours full charge
  • Standby time: up to 52 hours
  • Noise cancelling with Acoustic Fence Technology
  • Meets Microsoft Teams Open Office requirements
  • Call answer/end, mute volume +/-, power on/off
  • Combined call answer/end and Microsoft Teams button, mute volume +/-, power on/ off (Microsoft Teams version only)
  • In call indicator
  • Multiple voice prompts—chosen language configurable via software.
  • Desk phone, softphone selector buttons
  • Microsoft Teams button (Microsoft Teams version only)
  • Incoming call ringer (configured via software)
  • Plantronics Hub application on desktop
  • Plantronics Manager Pro (Asset Management and Adoption, Health and Safety Suites—see Supported Devices for full list of supported reports
  • Microsoft Teams Certified (Microsoft Teams versions only)
  • Headset Weight
    • Savi 7320 Over-the-head (binaural): 160 g /5.64 oz
    • Savi 7310 Office Over-the-head (monaural): 120 g /4.23 oz

Poly Voyager Focus 2 and Original Voyager Focus | What’s the Difference?

With the announcement of the Poly Voyager Focus 2, we immediately knew there would be requests for a side-by-side comparison with the original Voyager Focus UC. Other than putting a 2 at the end of it, what’s the difference between the original Voyager Focus UC and the new Voyager Focus 2?

The global pandemic has forever changed the workplace landscape. In a few short months, the adoption of cloud platforms and work from home accelerated at light speed. With those changes, came a new set of challenges. Unlike controlled office environments, home environments have children, pets, lawn service, kitchen sounds, loud televisions, and more!

Now enter in hybrid work. Organizations need solutions that will provide a consistent audio experience in the office and in remote location, wherever that may be. The NEW Poly Voyager Focus 2 rises to the challenge by increasing the connectivity options to provide users the options to connect to desk phones, computers, and mobile devices. You can now also use the Voyager Focus 2 via corded USB cable mode. Included is a carry case that allows users to easily transport the headset, dongle and USB charging cable between office and remote locations.

While the original Voyager Focus UC was an awesome solution, the new Voyager Focus 2 is purpose built to meet the challenges of today. Additionally, you can make the most of your meetings with Poly Lens Desktop. A single app for customizing your compatible personal devices to how you work, whether in the home or office. Staying up to date with the latest software is easy as a click, now, or when it suits your schedule. With built-in, customizable health and wellness reminders, you’ll feel better throughout the workday staying hydrated and active. Staying on-task is easier when you mask distractions with our focus audio. Rest easy knowing that help is no more than a click away with guides and contact information.

Poly Voyager Focus 2 Features

  • The ultra-comfortable headband with sling ensures that the weight of the headset is evenly spread across the head – making it comfortable for all day use
  • The plush ear cushions mold to the user’s ear for greater comfort
  • With up to 19 hours of talk time it can be used all day – for both work and leisure.
  • With the audio over USB mode – if users forget to charge their headset they can simply plug in and use as a corded headset – the best of both worlds.
  • The Digital Hybrid ANC reduces the background noise so users can stay focused on the task in hand and not be distracted.
  • The discreet microphone boom with acoustic fence technology ensures that any background noise is not heard by the far end. The noise-canceling works so well it meets the requirements of Microsoft Teams open office premium microphone specification.

Poly Voyager Focus UC Features

  • Works seamlessly across laptops, Bluetooth-enabled desk phones, mobile phones and tablets
  • Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music
  • Enhanced voice alerts announce caller ID, mute and connection status, talk time level
  • Dynamic Mute Alert feature senses and alerts you when you try to talk when muted
  • Smart mic boom: wear on either side and maintain locations of R/L stereo and volume/track buttons
  • Precision tuned triple-mics with enhanced DSP for superior background noise canceling
  • On-demand active noise cancellation so you can focus on your call or work
  • High-quality stereo design provides hi-fi stereo sound and an immersive audio experience
  • OpenMic button allows you to hear your surroundings when you need to
Poly Solutions Voyager 2 Poly Voyager Foucs UC
NEW Voyager Focus 2 UCNEW Voyager Focus 2 OfficeVoyager Focus UC
IDEAL FORProfessionals on calls all day in noisy home or office environments looking for a premium solutionProfessionals on calls all day in noisy home or office environments
VARIANTSSeparate Microsoft Teams skus (with Teams button) and UC skusSeparate Microsoft and UC skus
WARRANTY2 YEARS
HEADSET TYPESTEREO BLUETOOTH HEADSET
CONNECTIVITY OPTIONSVoyager Focus 2 UC: Connects to PC/Mac via new BT700 USB-A or USB-C adapter and a mobile phone via Bluetooth v5.1Voyager Focus 2 Office: Connects to a desk phone (via telephone interface cable), computer (via USB-A cable) and mobile (via Bluetooth) with the Office base.UC version: Connects to mobile phone and PC
BLUETOOTH VERSIONBluetooth v 5.1Bluetooth v 4.0
USB CABLE MODEYESNO
BUSYLIGHTClear dual LED indicatorsLED Indicator
TALK TIMEUp to 19 hrsUp to 12 hrs
WIRELESS RANGEVoyager Focus 2 UC: up to 50 m / 164 ftVoyager Focus 2 Office: Up to 91 m / 300 ftUp to 30 m/98 ft
ANCDigital Hybrid ANC using two digital MEMS microphones and 2 analog ECM microphones with three user settings (Off/mid/high)Feedback ANC Technology
UC & Microsoft Teams CertifiedYes, MS Teams variants include dedicated buttonYes, S4B Upgrade, no dedicated Teams button
MSRPVoyager Focus 2 UC
• Without charge stand $329
• With charge stand $349
Voyager Focus 2 Office
• $459
Voyager Focus UC
• Without charge stand $279
• With charge stand $299
PART NUMBER213727-02 VFOCUS2-M
213726-02 VFOCUS2-M no stand
213727-01 VFOCUS2
213726-01 VFOCUS2 no stand
214432-01 VFOCUS2 USB-C no stand
214433-01 VFOCUS2 USB-C
Additional Skus
214432-02 VFOCUS2-M USB-C no stand
214433-02 VFOCUS2-M USB-C
Office Skus
213729-01 VFOCUS2 OFFICE
214260-01 VFOCUS2-M OFFICE
202652-102 B825-M
202652-104 B825-M no stand
202652-101 B825
202652-103 B825 no stand
211710-101 B825 USB-C no stand
211709-101 B825 USB-C

Conclusion

The Poly Voyager Focus 2 has more and improved features and functionality than its predecessor. This includes a dedicated Teams button on the Microsoft Teams certified variants. The new Focus 2 stereo Bluetooth headset is built to function in today’s new normal of hybrid work and can meet the challenges of the office or wherever you happen to work. Poly’s portfolio of solutions can support all areas of your business communications needs to include personal audio and video devices to include headsets, webcams, speakerphones, and desk phones. As well as all your audio and video device needs for all your meeting spaces! Contact us to learn more about Poly Solutions! Check out this video below where we compare the two headsets directly:

Poly Voyager Focus 2 | Engineered for Audio Perfection

The Poly Voyager Focus UC was launched in late 2015. It set the standard for enterprise headset by offering a comfortable headset with the headband and sling design along with including active noise canceling (ANC) speakers. The Voyager Focus UC has been an extremely popular and a favorite, top-selling headset. According to Persona Research October 2020 Factworks, 94% of workers experience ambient noise during calls – this is up from 71% in 2017. The new Poly Voyager Focus 2 headset creates a “focus zone” around the user thanks to the latest digital Hybrid ANC with three level settings that allow the user to select the right level of noise reduction based on their current environment. The pro-grade microphones with Poly’s Acoustic Fence technology provides 200% better transmit noise reduction compared to the Voyager Focus UC (according to Poly).

A great feature the new Poly Voyager Focus 2 provides is the ability to use as a corded USB audio device. However, with the extended talk time of up to 19hrs, not certain when that will be needed but it’s a nice option to have.

To provide even greater flexibility and connectivity options, Poly offers the Voyager Focus 2 Office variants that allow users to connect to a desk phone, computer, and mobile phone. The Voyager Focus 2 UC variants support computer and mobile phone connectivity.

These models are ideal for professionals on calls all day in noisy home or office environments looking for a premium solution.

Poly Voyager Focus 2 Features

  • The ultra-comfortable headband with sling ensures that the weight of the headset is evenly spread across the head – making it comfortable for all day use.
  • The plush ear cushions mold to the user’s ear for greater comfort
  • With up to 19 hours of talk time it can be used all day – for both work and leisure.
  • With the audio over USB mode – if users forget to charge their headset they can simply plug in and use as a corded headset – the best of both worlds.
  • The Digital Hybrid ANC reduces the background noise so users can stay focused on the task in hand and not be distracted.
  • The discreet microphone boom with acoustic fence technology ensures that any background noise is not heard by the far end. The noise-canceling works so well it meets the requirements of Microsoft Teams open office premium microphone specification.

Poly Voyager Focus 2 Specifications

  • Connectivity
    • Voyager Focus 2 UC: PC via included BT700 Bluetooth adapter or via USB cable; smartphone via Bluetooth
    • Voyager Focus 2 Office: PC via USB-A cable, desk phone via include cable; smartphone via Bluetooth. Headset can also connect to PC via included USB cable
  • Wireless
    • Bluetooth 5.1
      • Class 1, Multipoint connectivity, headset connect to two devices at the same time, remembers up to 8 devices
    • Supported Bluetooth profiles
      • A2DP, AVRCP, HSP, HFP
    • Range
      • Voyager Focus 2 UC: up to 50 m/164 ft
      • Voyager Focus 2 Office: Up to 91 m/300 ft
  • Wired
    • Connect to PC via included micro USB cable with audio over USB mode
  • ANC Technology
    • Digital Hybrid ANC using two digital MEMS microphones and 2 analog ECM microphones with three user settings (Off/low/high)
  • Talk/Listen Time
    • Talk Time: Up to 19 hours (ANC off), Up to 16 hours (ANC on)
    • Listening Time: up to 40 hours (ANC Off), up to 24 hours (ANC On)
    • Charge Time: 2 hours for a full charge
    • Standby Time: up to 30 days
  • Smart Sensors
    • Answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music
  • Microphone and Technology
    • Discrete noise canceling boom with Acoustic Fence technology to Microsoft Teams Open Office Premium microphone.
    • Smart discrete microphone boom: wear on either side and maintain location of R/L stereo. Rotate boom up to mute and down to unmute.
  • Headset Controls and Lights
    • Call answer/end, mute, volume +/-, power ON/OFF/PAIRING, ANC: Off, low, high
    • Online Indicator – Two LED indicators on speaker housing shows in a call status.
  • Manageability
  • Certification
  • Warranty
    • 2-year limited warranty included
  • What’s in the box?
    • Voyager Focus 2 UC: Carry case, BT700 USB adapter and charging cable.
    • Voyager Focus 2 Office: Carry case, Office base, Telephone interface cable and USB-A cable
  • MSRP

Benefits

  • Stay comfortable during a full day of calls wearing an ultra-comfortable headband with sling and plush ear cushions
  • Enjoy the simplicity of an easy-to-use headset with smart sensors for answering calls, pausing music and instantly muting calls.
  • Give those around you a visual cue that you’re busy—an online ear cup indicator flashes when you’re on a call.
  • It just works—the smart microphone boom automatically maintains left and right audio no matter which side the headset is worn.

In Conclusion

Poly has done a great job of keeping up with the changing landscape of business communications. In today’s hybrid work world, noise can come colleagues in an open office or a blender in the kitchen from your home office. The need for a headset that will perform regardless of work environment is essential. The Poly Voyager Focus 2 with digital hybrid ANC speakers, microphone with Acoustic Fence technology, and the ability to support multi-connectivity is a solid choice. Watch the video below to see the Voyager Focus 2 in action in an office, on top of a tower and at the beach! To learn more about Poly Solutions for your various work environments, contact us!

Poly Studio P5 Kits

Poly Studio P5 Kits – Great for Hybrid Work

The Poly Studio P5 Kits are a great option for Hybrid Work, Remote Work, or Work from Anywhere! Organizations everywhere have implemented video conferencing to stay connected to their team members, partners, and customers. In our post-COVID world, video meetings will continue to be a part of the overall business communications and collaboration strategy moving forward.

What business leaders are looking for

Business leaders are looking for solutions to video enable their individual employees regardless of where they are working. The solution needs to support these requirements:

  • Compatible with all major video collaboration platforms and applications to include Microsoft Teams and Zoom.
  • Easy to set up and use
  • High quality audio and video device
  • Satisfy various workstyles
  • Easy to order and deploy

Poly Studio P5 Kits – A range of options for any workstyle

Poly has done a great job of creating a solution that helps satisfy all the above and then some with their Poly Studio P5 Kits. These kits include everything you need for a great audio and video experience. All the components come in a single box which makes it easy to order and deploy. And because the Studio P5 webcam includes an integrated USB-A port, all you need is a single USB port on your PC to connect both webcam and audio device. Take a look at this video that provides a complete overview and audio and video quality test of the Poly Studio P5 Webcam.

There are currently four different kits designed to support a broad range of users and workstyles. The packaging is important. IT deployment teams and individual employees receive everything they need thoughtfully packaged in a single box! This makes it easy to order and deploy without having to mix and match different products. This makes it easy for users to set up, with one common, integrated set of instructions. As an added benefit, the wireless headset and speakerphone bundles can connect the wireless USB adapter right to the Studio P5 webcam!

Let’s take at review the four Studio P5 Kits:

Poly Studio P Series

MSRP $149.95 – Poly Studio P5 kit with Blackwire 3210 – The Studio P5 with Blackwire 3210 is ideal for users who need a professional quality experience at an affordable price. The single-ear design of the headset is ideal for multi-taskers who want one ear free to hear what else is going on in their environment, while still getting great call quality.

Poly Studio P Series

MSRP $259.95 Poly Studio P5 kit with Blackwire 3325 – The Studio P5 with Blackwire 3325 is ideal for users who prefer a stereo experience so they can fully focus on the meeting, while staying at an affordable price.

Poly Studio P Series

MSRP $259.95 Poly Studio P5 kit with Sync 20+ – The Studio P5 with Sync 20+ is ideal for users who don’t want to wear anything at all. It delivers a premium personal speakerphone experience with a wireless connection that also goes directly to the camera and is ideal for enclosed workspaces.

Poly Studio P Series

MSRP $269.95 Poly Studio P5 kit with Voyager 4220 UC – The Studio P5 with Voyager 4220 UC is ideal for users who value a wireless stereo headset experience. This allows them to maintain a great calling experience with the freedom to move around, unattached to any cables. The Bluetooth adapter for the headset connects directly to the Studio P5 camera to simplify setup and free up USB ports on the laptop.

Poly Lens Desktop

Poly Lens Desktop is a single app for customizing your supported Poly personal devices. In the desktop app you will have access to:

Insights – Check your device usage and workstation connectivity.

Poly Studio P5

Health and WellnessYou can enable Soundscapes that include Mountain Ranch, Gentle Ocean, or Babbling Brook sounds to create a soothing environment to keep distractions at bay. Get reminders to hydrate, take vision breaks and rest. Play soundscapes to improve focus.

Best PracticesOptimize your camera and learn how to make your workspace more ergonomic.

Poly SupportExperiencing issues? Let Poly help.

Poly Studio P5 Kits

Customize Your Personal Poly Device

Overview – Get status update of device.

Settings – Customize the multiple settings depending on device.

Support – Access Quick Start Guide, User Guide, Device Info & Logs, Contact Support

Poly Studio P5 Kits are a great Value

Personally, I believe Poly has a created an awesome solution that aligns well with the current landscape. Business and IT leaders are actively searching for solid performing, easy to set up and use, personal audio and video device solutions they can deploy across their organization to support multiple uses cases and budgets. Poly has provided that at a great value. Check out the savings you get by going with a Poly Studio P5 Kit vs buying each item separately.

Poly Studio P5 webcam $129 + Blackwire 3210 $44.95 = $173.95 – P5 Kit $149.95 = $24 Savings

Poly Studio P5 webcam $129 + Blackwire 3325 $84.95 = $213.95 – P5 Kit $179.95 = $34 Savings

Poly Studio P5 webcam $129 + Sync 20+ $199.95 = $328.95 – P5 Kit $259.95 = $69 Savings

Poly Studio P5 webcam $129 + Voyager 4220 UC $239.95 = $368.95 – P5 Kit $269.95 = $99 Savings

Poly Solutions

Poly offers complete solutions that include headsets, speakerphones, video solutions, conference and desktop phones, software, and services to support small to global enterprise customers. If you would like to learn more about Poly Solutions, contact us!

See the Poly Studio P5 Kit with Voyager 4220 UC Video!

Want to see what you get and how it’s packaged? Watch the video below where I do an unboxing and quick audio and mic test.

Business Webcam Battle

Battle of the $129 Business Webcam | Logitech C930e vs Poly Studio P5 vs Konftel Cam10

The Logitech C930e Business Webcam, Poly Studio P5, and Konftel Cam10 all have at least one thing in common: MSRP of $129.

These webcams were designed for business use with all the major video conferencing and collaboration platforms to include Skype for Business, Microsoft Teams, Zoom, Cisco Webex, and more. Below we have listed the features, functions, and specifications of each camera to help you make a more informed purchasing decision. We have also included a comparison video so you can see the video quality and hear the mic performance of each business webcam side-by-side. 

Logitech C930e Business Webcam

The C930e is a part of Logitech’s business Webcam lineup. With a full HD 1080p resolution and 90-degree field of view, this camera is packed with features.

  • HD 1080p video quality at 30 frames-per-second: Brings life-like HD video to conference calls, enabling expressions, non-verbal cues and movements to be seen clearly.
  • Widest-ever business webcam field-of-view: Enjoy an extended view – 90 degrees – perfect for presenting using a whiteboard or doing demos.
  • H.264 UVC 1.5 with Scalable Video Coding: Frees up PC bandwidth by putting video processing within the camera, adjusting dynamically to the available bitstream. The result is a smoother video stream in applications like Skype® for Business.
  • Logitech RightLightTM 2 technology and autofocus: Webcam intelligently adjusts to improve visual quality in low light at multiple distances
  • 4X digital zoom in Full HD: 4X zoom at 1080p provides the highest level of detail for your calls, visuals and presentations.
  • Pan, tilt and zoom option: Pan, tilt and zoom within the 90-degree field-of-view scene for focused viewing during desktop video conferences.
  • Professional-grade Certifications: Certified for Skype for Business, Cisco® compatible2and enhanced integration with Logitech Collaboration Program (LCP) members3 integrated experience with most business-grade video conferencing platforms
  • Premium glass lens: Enjoy razor-sharp images even when showing documents up close, a whiteboard drawing or a product demo.
  • Convenient privacy shutter: Easy lens enclosure for added privacy and security.
  • Plug-and-play USB connectivity: Easily connects to a PC or Mac® with no additional software required.
  • Multiple mounting options: Freedom to mount the camera wherever it works best – LCD screen, notebook, or tabletop – by using the attached clip or the tripod embedded thread.

Poly Studio P5

As of 4/22/2021, the Poly Studio P5 personal webcam is Microsoft Teams certified. Designed for business use, the P5 is both innovative and smart. One simple but important feature that makes it stand out from competitors is; the integrated USB port (see image below). This allows you to plug in an extra wireless headset, speakerphone, or other USB peripherals. Get a complete audio and video solution with the convenient and value-priced Poly Studio P5 Kits that include the camera and audio device.

  • Works with any video app and is certified for Microsoft Teams and Zoom
  • Low light quality & true-color images
  • 1080p (Full HD), 720P (HD) Compatible
  • Custom controls through Poly Lens Desktop
  • Autofocus with 4x zoom / EPTZ
  • Single directional microphone optimized for personal workspaces
  • 80° DFOV
  • USB 2.0
  • UVC/UAC Plug and Play compatible
  • Integrated USB 2.0 Type A cable
  • Integrated privacy shutter
  • Adjustable monitor clamp
  • Tripod ready
  • USB-A port built-in for wireless headset adapter
  • Status LED indicates calling and mute state
  • Manageability
    • Cloud: Poly Lens service
    • Local (Windows/Mac): Poly Lens Desktop App

Konftel Cam10

The Konftel Cam 10 is built for those who demand professional video quality. Create an enhanced visual and audio experience with a wide 90 degree viewing angle, HD video output, dual microphones and easy set-up. The portable Konftel Cam10 is your perfect home and traditional office companion, or for wherever you are working.

  • 1080p Full HD
  • 4x digital zoom
  • Digital picture noise suppression
  • Audio noise suppression
  • USB 2.0
  • Two-year warranty
  • 90° field of view
  • Autofocus
  • Dual microphones
  • Built-in privacy shutter
  • Climate Neutral Certified

In Conclusion

You can’t go wrong with any of these $129 Webcam options. It comes down to your personal preference and use case. Check out this blog on things to consider before buying a webcam. To get a better idea of how these webcams perform, take a look at this side-by-side comparison video! If you would like to learn more about these webcams or audio and video solutions for your employees and meeting spaces, contact us!

Hybrid Work Solutions from Yealink

Hybrid Work Solutions from Yealink

Yealink was established in 2001. They are a global brand that specializes in video conferencing, voice communications and collaboration solutions with best-in-class quality, innovative technology, and user-friendly experience. Their solutions can be found in 140 countries and regions and rank number one in the global market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence Leadership Award Report, Frost & Sullivan, 2019).

Their portfolio of voice and video solutions continues to expand. They offer a full suite of products to support hybrid work or wherever you work. They recently introduced the Yealink Dual/Mono UC Workstation DECT Wireless Headset solutions. The UC Workstation gives users the possibility and flexibility to connect devices and manage communications from a single device. It also acts as a hub that integrates a full-duplex speakerphone, a wireless charging mobile phone stand, a 4-inch touch console, and a USB hub, which, together offer incredible set of features allowing you to meet, connect and collaborate seamlessly and intelligently. Watch this video to see an overview of the WH6X UC Workstation and see it in action!

You can personalize and manage your Yealink headsets, webcams and speakerphones with Yealink USB Connect software for Windows or Intel MAC.

Now, let’s take a look at some of their portable hybrid work solutions!

At only an MSRP of $89, the UVC20 is a great budget-friendly webcam that provides these key features and benefits:

  • Smooth Video, Premium Experience – UVC20 ensures smooth experience and clear communication with premium video and audio experience. 5 mega-pixel full HD glass lens delivers 1080P HD (1080p@30fps, 720p@30fps) video and true-to-life clarity. The built-in Omni-direction mic supports accurate voice pick up ranging up to 180°/4.9 feet, ensuring crystal-clear communication.
  • EPTZ Control, Rotatable Lens – Through Yealink USB Connect software, you can realize ePTZ control for UVC20. Moreover, it is easy for you to rotate the lens to quickly switch video images. Easy Using, Quick Start-up as a USB camera, UVC20 is plug-and-play and right for various video conferencing platforms or applications with a convenient BYOD experience. Moreover, Yealink USB Connect delivers a host for the capability to monitor usage, access the device information, conduct diagnoses, and perform firmware updates, which is time-saving and worries-free for management.
  • Lens Cap, Privacy Secure – The built-in lens cap is anti-lost and well protects the camera lens, conference security, and personal privacy, which is reliable and safe for personal desktop use.
  • Watch UVC20 Webcam in action in this video: https://youtu.be/3ZDu6C6GNL0

The Yealink UVC30 Desktop comes in at an MSRP of $279. The UVC30 Desktop is a USB camera with 4K ultra-HD and 3x digital zoom to provide a vivid and excellent video experience.

  • Superb image quality – UVC30 Desktop delivers a best-class image quality with natural color reproduction, but also the smooth video and detail, endeavoring to optimize the meeting experience for users. UVC30 Desktop also supports multiple resolutions, including 4K/30FPS, 1080P/60FPS, 720P/60FPS adapt to different display and application.
  • Ultra-expansive field of view – With a large 120° field of view, people sitting in front of the monitor or laptop can be seen without adjusting the camera.
  • Windows Hello feature – Certified by Microsoft, UVC30 Desktop is capable of Windows Hello feature to enhance your PC login security.
  • HD voice quality – The embedded microphone helps UVC30 Desktop to achieve 150°/ 6.6 feet voice pickup range, delivering a vivid and optimal human sound.
  • Watch UVC30 Desktop Camera Video: https://youtu.be/TbaLLwT13QM
  • Watch Video of Overview of Yealink USB Connect Software and UVC30 Desktop Camera: https://youtu.be/5oGMSqAfga8
Hybrid Work Solutions from Yealink

The Yealink UH33 is a single ear headband style headset with wideband audio technology and HD voice. It provides USB-A and 3.5mm jack connectivity for computer or mobile devices. The UH33 offers an inline control with answer/end call, volume up/down and mute. At only $53, this headset is a great value.

  • Supports SIP-T41S/T42S/T46S/T48S/T53/T53W/T54W/T57W/T58A/VP59
    • For T41S/T42S/T46S/T48S: upgrade to the version 82 or higher
  • USB and 3.5mm connectivity to laptop and mobile phone or tablet
  • Simple call management via control unit
  • Integrated LED indicator and warning tone
  • ActiveProtection technology safeguards users from acoustic injury
  • HD Voice/Wideband speaker performance and noise cancellation
  • 330° bendable boom arm for easy adjustment without breaking.
  • Watch Yealink UH33 Overview and Mic Test Video https://youtu.be/cE9MliRV0nI

The Yealink UH36 is a USB wired headset available in single and dual ear headband wearing styles. They are available in USB-A or USB-C with 3.5mm jack connectivity for use with select IP phones, computer, tablet, and smart phone. They are also available in UC and Microsoft Teams certified variants. Currently the Yealink UH36 Mono variants are only $55.99 and UH36 Dual variants are only $63.99!

Yealink UH36 Diagram Hybrid Work Solutions from Yealink
  • Simple and Flexible Connectivity – USB-A connectivity to Yealink IP Phones, including T41S/T42S/T46S/T48S/T42U/T43U/T46U/T48U/T53/T53W/T54W/T57W/T58A/VP59 (T41S/T42S/T46S/T48S should be upgraded to version 82 or higher)
    • USB and 3.5 mm connectivity to PC and mobile device
  • HD Voice / Wideband speaker performance
  • Noise Canceling Microphone and passive noise cancellation
  • ActiveProtection technology safeguards users from acoustic injury
  • Integrated LED indicator and warning tone
  • 330° bendable boom arm for easy adjustment without breaking
  • Watch Yealink UH36 Unboxing and Mic Test video https://youtu.be/Gr–K1zoylM
  • Watch Updated Yealink UH36 USB Headsets – Including Mic Test video https://youtu.be/XKb1sL2jrTQ

CP900 and CP700 Series

The Yealink CP900 and CP700 Series are portable USB/Bluetooth speakerphones designed for personal use or small groups in small meeting spaces or on-the-go. They are available with the BT50 USB dongle or without. They are a great value based on their premium quality and performance and low price.

  • A premium full-duplex experience – Yealink speakerphones support full-duplex technology, so calls sound their best on both ends.
  • Intelligent noise canceling – Enjoy crystal-clear sound thanks to the distraction-free noise canceling technology, so participants can focus on the call and catch every single word and idea.
  • Excellent sound performance – Built with wideband audio, acoustic echo cancellation, and Optima HD Voice, Yealink speakerphones provide exceptionally clear sound. And you can also use them for listening to music.
  • Portable design – Yealink’s CP700 and CP900 speakerphones have a lightweight design and are small and compact enough to carry in a laptop bag or backpack. (A sturdy travel case is also included.)
  • Intelligent connectivity – Yealink speakerphones can connect to PCs, tablets, and smartphones via the USB cable, Bluetooth, and the BT50 dongle, supporting up to two simultaneous connections.
  • Teams smart buttons – Multiple buttons for full call-control compatibility offer a low-learning-cost experience and call effectiveness. Deep integration with Microsoft Teams includes a dedicated Teams button, making it easier for users to achieve Teams collaboration.
    • A flashing light indicates a notification for an unanswered call, a voice mail, or an upcoming meeting from the Teams application.
    • Press to activate the Teams application.
    • Press to access the Cortana intelligent assistant.
Yealink CP900 Diagram Hybrid Work Solutions from Yealink

The Yealink CP900 is designed with six directional microphones positioned around the base, which pick up sound from 360 degrees. Participants do not need to huddle around the speakerphone while speaking. This enables a flexible setting with a more natural and immersive conversation.

CP900 Series

  • CP900 with BT50 USB Dongle, Microsoft Teams certified MSRP $259 (Currently only $184.95)
  • CP900 (no dongle), Microsoft Teams certified MSRP $230 (Currently only $159.95)
  • Ideal for meetings of up to 6 people
  • Premium audio quality for calls and music
  • Battery with 12-hour talk time and 450-day standby time, power save mode after 30 minutes
  • Optimized for voice pickup range of 6.5 feet
  • Watch Yealink CP900 Speakerphone – Audio Tests and Overview video https://youtu.be/k9_Lmwnj_z8

CP700 Series

Conclusion

Yealink’s Hybrid Work solutions are a small part of very broad communications and collaboration solutions portfolio that includes SIP desk phones, conference phones, DECT phones, video phones, and audio/video solutions for meeting spaces of all sizes. If you’d like to learn more about Yealink solutions or see if you qualify for a free Yealink Trial, contact us!

Webcams for Business

Webcams for Business – What to consider

There is no shortage of webcam options available for businesses to select from. In fact, it can become a bit overwhelming. Organizations like Call One, Inc. and our sister company Hello Direct can help you select the right webcam for your multiple use cases.

Here is a guide of things to consider when choosing webcams for business. 

Compatibility with Operating System

Not all computers and laptops are created equal. Make certain the webcams you are considering are compatible with your computers’ Operating System/s. Most leading webcam manufacturers will provide a System Requirements list. For example, the Logitech C925e System Requirements are: Windows 7 or later, macOS® 10.7 or later, Chrome OS™ Version 29.0.1547.70 and later. Some webcams will even include the type of processor and recommended RAM, like the Cisco Webex Desk Camera System Requirements list: Operating system: Windows 10 with Universal C Runtime and above, Mac OS X 10.12 and above | CPU (Recommended) I5@2.4 GHz/i7@1.9 GHz Intel processor, or a processor with equivalent capabilities | RAM (Recommended) 8 GB or more | USB Port: USB-C port, USB-A port (USB 2.0 or USB 3.0, 4K video requires USB 3.0 port).

Be sure to check webcam System Requirements before you buy.

Video Platforms Supported

Most USB webcams will work across all major and popular video platforms, but it is a good idea to check to ensure webcam will work in your video environment. Some webcams are certified to work with specific platforms. This means the webcam manufacturer has met all the specifications and requirements set forth by the platform provider to perform in an expected way. For example, the Logitech C930e, Yealink UVC20, Huddly IQ, Jabra Panacast and others are certified for Skype for Business and Microsoft Teams. However, they are also compatible with other popular applications to include BlueJeans, Cisco Webex™, Fuze, Google Meet™, GoToMeeting®, Lifesize Cloud, Pexip, RingCentral Video, Vidyo, and Zoom®.

Windows Hello Support

Microsoft face authentication in Windows 10 is an enterprise-grade identity verification mechanism that is integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and unlock Windows devices as well as unlock your Microsoft Passport.

I’m currently testing multiple cameras however, here is a list of cameras Call One, Inc. offers currently that support Windows Hello: Logitech Brio, Yealink UVC30 Desktop, and Cisco Webex Desk Camera.

Webcams for business

Video Resolution

Today you can purchase webcams with 4K video resolution to include: Logitech Brio, Yealink UVC30 Desktop, Konftel Cam20, Huddly IQ, Jabra Panacast, VDO360 3See, Poly Studio P15 and the Cisco Webex Desk Camera.

Most users are good with 1080p and even 720p depending on their role in a video meeting.  Some cameras have a fixed resolution like the Logitech C505e at 720p at 30 fps. While many webcams can adjust from 720p to 1080p. Most presenters will do well by selecting webcam with higher video resolution.

Field of View and Auto Framing

Field of View (FOV) has become increasingly more important as video meetings have become a part of our daily lives. Today people are joining from a variety of environments and some are using green screens to help hide their background. Some video participants prefer less of their background to be seen and require a webcam with a narrow FOV. While others need to share a wider field of view. The ability to adjust field of view is ideal for many use cases and select webcams offer that function via their software. While others allow you to zoom or provide pan, tilt, zoom capabilities via their software. The Cisco Webex Desk Camera supports FOV adjustment between 65°, 70°, 75°and 81°. The Logitech Brio supports FOV adjustments between 65°, 78°, and 90°. If you need a wider field of view, the Jabra Panacast offers 180 degree field of view with the option to adjust between 90°, 120°, 140°and 180°. Some cameras have a fixed FOV with digital zoom. How much or how little of your background do you want shown? Field of View is something to consider.

Webcams for business

Auto Framing, Group Framing, Intelligent Zoom, or whatever they name the technology, is a great feature available from select cameras. This technology finds you and frames you perfectly in the center. This is great for those who like to walk and talk or simply need to move to another area of the room and not have to manually adjust position of camera. These cameras offer this feature: Huddly IQ, Jabra Panacast, and Poly Studio P15.

Autofocus and Auto Light Correction

Autofocus is a great feature especially if you want to show something directly from of the camera so others can see the detail. Most cameras offer Autofocus however a select few lower cost models like the Logitech C505e and JPL Vision Mini do not support. Low light or poor lighting is a major factor depending on your location. Some have ideal settings with strong light source facing them while others due to room and furniture configuration may have strong light source coming from behind them or they have poor or no light source. All the Logitech Business Webcams offer RightLight technology that help you look your best in any lighting environment. Other webcams like the Poly Studio P5, Konftel Cam10, JPL Vision and Vision Mini, and Cisco Webex Desk Camera all offer Auto Light Correction.

Built-in Microphones

Personally, I strongly recommend a good corded USB or wireless headset or USB speakerphone. However, I understand some folks rely solely on their laptops for audio so having solid performing built-in mics available, is an upgrade. Webcams offer a variety of options from single omni-directional mic, two omni-directional mics, single and dual directional microphones, two full-duplexed microphones to microphones that can also support background noise reduction. If you need to walk away and still be heard, the VDO360 2See includes a far-field mic array that picks up your voice from up to 8 meters / 26 feet away.

Privacy Shutter

Many like the peace of mind of having a privacy shutter on their webcam when not in use. I am a fan of webcams with built-in privacy shutters like the Poly Studio P5, Logitech C925e, Konftel Cam10, Yealink UVC20, and Cisco Webex Desk Camera. Some do not include a lens cover like the Logitech C505e and Huddly cameras. If a privacy shutter is important, be sure to ask if one is included.

Mounting Options

Because of the multiple use cases, many folks require threaded tripod-ready mounting as well as mounting clip to attach to monitors and laptop screens. Some also invert the camera and mount in ceiling. If you are looking to flip and mount camera upside down, ensure there is software available to invert view.

USB-A or USB-C Connectivity and Cable Length

Most webcams today provide a USB-A connection. However, many newer computers and laptops only provide USB-C ports. Some cameras include USB-A and USB-C connection options. The Yealink UVC30 Desktop camera has a USB-A cable and includes a USB 3.0 Type A to Type C adapter. The Cisco Webex Desk Camera includes removeable USB-C to USB-A and USB-C to USB-C cables. The Poly Studio P15 and VDO360 3See include a USB-C type connection. I have tested USB 3.0 Type USB-A to type USB-C adapter with several USB-A webcams and they have worked.

There currently does not appear to be a standard USB cable length and will range from 3ft to 7ft+. Check on cable length prior to ordering to ensure the length will be sufficient for your setup.

Additional USB Ports

Computer manufacturers are decreasing the number of USB ports they include. Some webcams include additional USB ports that can be used to connect a headset, speakerphone, or other USB peripheral. The Poly Studio P5 and VDO360 1See each include one USB-A port and the Poly Studio P15 includes two additional USB-A ports. This is a great feature to consider when selecting a camera.

All-In-One

If you are looking for a personal all-in-one device that includes a camera, microphones, and speakers, you may want to consider the Poly Studio P15 or VDO360 3See. Check out the Poly Studio P15 in action in this video below!

Device Management

Today the hybrid work model is prevailing across multiple industries. Remote work will be a part of many. Being able to manage your audio and video devices personally or remotely is something to consider. Leading brands like Poly, Logitech, Yealink, Jabra, and Cisco offer enterprise and individual device management software to ensure your devices are performing optimally by having the latest software and firmware updates. Additionally, you can access multiple features and settings to help customize your video experience.

Warranty

Warranty can range from 1 to 3 years depending on webcam brand and model. All Logitech Business Webcam models include a 3-year limited hardware warranty. Beyond warranty, check with your vendor to understand the warranty service process. However please note, I have tested several webcams and it is very rare for a webcam from an established brand like Logitech or Poly to quit working. We have experienced issues with some of the lesser-known brands.

Price

Fortunately, there are webcams available to support all budgets. I have tested really low-cost (Under $50) webcams like the Adesso CyberTrack H3 and H4 webcams and JPL Vision Mini as well as moderately priced webcams ($89-$129) like the Yealink UVC20, JPL Vision+, Logitech C925e, Logitech C930e, Poly Studio P5 and Konftel Cam10. I have also tested the premium models in the $199+ range to include the Logitech Brio, Cisco Webex Desk Camera, Huddly IQ, Konftel Cam20 and all-in-one units like the Poly Studio P15. Of course, the size and scope of deployment will impact pricing so don’t let MSRP be your deciding factor.

In Conclusion

The individual use case will ultimately determine which webcam is best. Our helpful team along with our partners can help you and your business select the right solution. If you would like to set up a meeting to discuss your audio and video solutions needs, contact us!

Check out our Desktop Video Solutions and watch us put these webcams to the test in this Webcam and Video Collaboration Solutions Playlist!

Yealink UVC20 Webcam

Yealink UVC20 Webcam | First Look

Released in March of 2021, the Yealink UVC20 Webcam is a budget friendly webcam with 1080p video quality and an integrated privacy shutter.

The UVC20 is compatible across all major video conferencing platforms to include Zoom and Microsoft Teams. It’s great for Live Streaming, Training, Distance Learning, Telemedicine, Work From Home and to join video calls from your desktop in the office.

Powered by 5,000,000 pixel full HD glass lens, Omni-direction mic, auto exposure, auto focus, and rotatable lens, the Yealink UVC20 ensures perfect clear video in any environment. Compatible with virtually all video conferencing software applications, you can quickly set up and run any meeting.

  • 1080P Full HD display
  • Ultra HD audio
  • Automatic exposure, intelligent adjustment
  • Built-in omnidirectional microphone
  • Easy using, quick start-up
  • Built-in lens cap, privacy secure
  • 30 Frames Per Second
  • USB-A Cable
  • Auto Focus technology
  • 4.9ft microphone pickup range
  • Installation software to optimize your webcam

Yealink USB Connect supports the management of multiple Yealink USB devices to include their headsets, speakerphones, and webcams. It’s available for Windows and Mac.

Yealink UVC20 Webcam

In addition to software and firmware updates on the UVC20 webcam to ensure optimal performance across all video platforms, Yealink USB Connect allows you to adjust multiple settings to include exposure, image settings, white balance, and other settings like inverted (upside-down) mode and camera pan direction. You can also access device diagnostics, device recovery and check device status. 

Our Final Thoughts

Yealink has a done a fantastic job of packing in a lot of great, beneficial features into a small form factor at an MSRP of only $89. Plus, it provides exceptional 1080P HD and audio quality not typically seen at that price point. Whether you need it for live streaming, training, remote learning, telehealth, remote or hybrid work, you’ll get great use out of this webcam. Check out the overview video below where we feature the Yealink UVC20 in action! If you have questions about this webcam or any of the Yealink complete line of solutions to support communications and collaboration across your entire organization, please reach out to us.