Online Room Configuration Guides

Online Room Configuration Guides from Logitech, Poly, Jabra and Yealink 

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Video conferencing and collaboration continues to expand and evolve to support the new ways of working. Microsoft Teams and Zoom are front runners; however, businesses use multiple platforms, including Webex, Google Meet, BlueJeans, GoTo, 8×8, and more.  

Leading brands have developed online tools to help establish a starting point. It’s always best to contact a subject matter expert. Something as simple as a wrong cable or length can delay your project. Subject matter experts can help guide and ensure you get all the required components to set up an optimal video conferencing experience based on your needs and expectations. Companies like Call One, Inc. have been in the audio and video conferencing space since 2003 and can help provide the right solutions.  

Below are the current online video conferencing selection tools available. I’ve also created short videos to help you navigate these awesome online tools!  

Logitech Room Configurator

Online Room Configuration Guides for Video Conferencing 

Logitech Room Configurator 

Walk through video:

How it works: 

  • Answer a few quick questions about your space. 
  • What is your primary video conferencing platform? Choose the video conferencing platform your organization uses most often. 
    • Google Meet 
    • Microsoft Teams 
    • Zoom Rooms 
    • Ring Central 
  • What size room are you setting up? Choose the option that best matches the seating capacity of your room.
    • Phone Booth (Up to 3) 
    • Huddle Room (Up to 6) 
    • Medium Room (Up to 12) 
    • Medium Plus (Up to 16) 
    • Large Room (Up to 20) 
    • Board Room (20+) 
    • U-Shaped Table (20+) 
  • Would you prefer to deploy via a dedicated video conferencing appliance, or a meeting room computer?
    • Appliance-Based Video Conferencing Solution 
    • PC-Based Video Conferencing Solution 
  • Choose Conference Camera 
  • Add room-filling audio. – Choose from the following audio extensions to make sure everyone can hear and be heard clearly. Please note: Some items may be required based on a previous selection. Choose your meeting controller – Select a controller that directly connects to the meeting room PC or video bar, or one that is untethered from the room system. 
  • Pick optional mounting hardware and cables – These items will safely secure your meeting room devices. Please note: Some items may be required based on previous selections. 
  • Choose optional add-ons – Enhance the meeting experience with optional add-ons. 
  • Finish up by selecting your software and services 

Poly Spaces 

Walk through video:

How it works:  

  • As of writing this blog, there are multiple “Spaces” to choose from, including Home Office, Education, Government, Healthcare, Office, Financial, and Mobile. However, “Office” is the only Space currently available for selection. 
     
  • Pick your Platform
    • Poly 
    • Microsoft Teams 
    • Zoom 
  • Select Workspace
    • 1-2 people – Focus Room – Room size 10’ x 10’ / 3.05m x 3.05m 
    • 3-5 people – Small / Huddle Room – Room size 10’ x 15’ / 3.05m x 4.57m 
    • 6-10 people – Medium Room – Room size 15’ x 20’ / 4.57m x 6.10m 
    • 11-15 people – Large Room – Room size 15’ x 28’ / 4.57m x 8.53m 
    • 16+ people – Custom / Specialty Room – Room size 20’ x 33’ / 6.10m x 10.06m  
  • When a Workspace is selected, you will have the options to review:
    • View Cabling
      • Room View 
      • Diagram View 
    • Check Coverage
      • Cameras 
      • Displays 
      • Speakers 
      • Microphones 
    • Show Materials
      • Featured Poly Hardware 
      • Poly Accessories 
      • Poly Service / Support 
    • Accessories
      • Available Poly Accessories 
      • Available Third-Party Accessories 
    • Options
      • List of available options by Poly or 3rd Party 
    • Download
      • You have to option to download a pdf of the results
         

Jabra Video Solutions Guide 

Online Room Configuration Guides

Walk through video:

How it works: 

  • Scroll down their Business Video Conferencing page until you locate: Meeting your meeting needs – Use our configurator to help you decide which PanaCast is right for you and your business. Scroll down and click Start. 
     
  • Question 1 of 3
    • What type of collaboration solution do you need?
      • Personal Solutions 
      • Teaching Solutions 
      • Meeting Solutions 
  • Question 2 of 3
    • Please select your platform
      • Personal Solutions
        • Microsoft Teams 
        • Zoom, Google, Others 
    • Teaching Solutions
      • Microsoft Teams 
      • Zoom, Google, Others 
    • Meeting Room Solutions
      • Bring your own laptop 
      • Teams Room 
      • Zoom Room
  • Question 3 of 3
    • Personal Solutions
      • Where do you work?
        • Home Office 
        • Office Desk 
        • Co-Working Space 
    • Once you select work space, you will be provided a list of Jabra audio, video, and accessories models including highlighted Recommended solutions.  
    • Teaching Solutions
      • Where do you work?
        • In the classroom 
        • From home 
      • Once you select work space, you will be provided a list of Jabra solutions including highlighted Recommended solutions.  
    • Meeting Room Solutions
      • Where do you meet?
        • Huddle Room 
        • Medium meeting room 
        • Large meeting room 
      • Once you select a meeting space, you will be provided a list of Jabra audio, video, and accessories models including highlighted Recommended solutions.   

Yealink Room Configurator 

Online Room Configuration Guides

Walk through video:

  • Click Get Started
    • A pop-up window recommending you login or register to a Yealink Support Account to enjoy more advanced feature (export/share/project files management) 
  • Select Seat Number and Room Type of Conferencing Room
    • Phone Room – 1-2 people – 1m x 1m 
    • Small Room – 3-7 people – 3m x 5m 
    • Medium Room – 7-12 people – 4m x 6m 
    • Large Room – 12-20 people 5m x 8m 
    • Ultra-Large Room – 20-40 people – 8m x 16m 
  • Select Core Kit to start
    • Different options will appear on the right side of the screen 
  • Choose Your Preferred Peripherals
    • Different options like cameras, audio, presentation tools, and other peripherals will appear on the right side of the screen.  
  • Choose your Preferred room accessories
    • Available accessories will appear on the right side of the screen.  
  • Add Optional Mounting Hardware and Cables
    • Depending on your selections, you will see a list of mounting hardware and cables.  
  • This is Your Room Design
    • 3D Diagram 
    • Wiring Diagram
      • X-Ray view of the room with hardware and cables and a legend
    • Seating Diagram
      • Shows Camera FOV and mic pick up range 
  • Picture – SKU – Category – Description – Qty 
  • Options to:
    • Start Over 
    • Share Save Proposal 

Jabra PanaCast Meet Anywhere Bundles – Exceptional Value 

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The Jabra PanaCast Meet Anywhere and Meet Anywhere+ Bundles are a great value, portable, convenient, and easy way to video enable any space! The carry case is convenient and allows you to neatly and securely store and transport the Jabra PanaCast Meet Anywhere Bundles. Previously, I carried these same items in a plastic storage bag stored in my backpack. Check out this YouTube Shorts video! I was so excited to hear about them and receive one of these new bundles to test! Here’s a video featuring an unboxing, overview, and quick demo of this bundle so you can see how simple it is to start a personal or group video call wherever you are.

Inexpensive Flexibility 

It’s not a secret that video collaboration is here to stay. The Jabra PanaCast Meet Anywhere Bundles are an excellent option for organizations still debating whether they will return to the office, remain remote, or adopt a hybrid model. Suppose you are on the fence about committing to a particular in-room video system for your meeting spaces. In that case, the Jabra PanaCast Meet Anywhere Bundles allow you to inexpensively video-enable your team members to set up a video meeting from anywhere. They can also use the Speak 750 for conference calls from their mobile device or to enhance the audio quality when streaming media from their laptop! 

What’s in the bundle? 

Four Jabra PanaCast Meet Anywhere / Meet Anywhere+ Bundles are available, including Microsoft Teams Certified variants. They include a camera and speakerphone so you can participate in a video meeting from anywhere. 

  • 8402-129 Jabra PanaCast Meet Anywhere (Jabra PanaCast, Speak 750 MS, 1m / 3ft USB A-C cable, Travel Case) – Microsoft Teams Certified – MSRP $650 (USD) 
  • 8402-229 Jabra PanaCast Meet Anywhere (Jabra PanaCast, Speak 750 UC, 1m / 3ft USB A-C cable, Travel Case) – MSRP $650 (USD) 
  • 8403-129 Jabra PanaCast Meet Anywhere+ (Jabra PanaCast, Speak 750 MS, Table Stand 1.8m / 5.9ft USB A-C cable, Travel Case) – Microsoft Teams Certified – MSRP $750 (USD) 
  • 8403-229 Jabra PanaCast Meet Anywhere+ (Jabra PanaCast, Speak 750 UC, Table Stand 1.8m / 5.9ft USB A-C cable, Travel Case) – MSRP $750 (USD) 

Personal and Group 

With an adjustable 180-degree field of view of the Jabra PanaCast camera (How to adjust Jabra PanaCast FOV via Jabra Direct) and the Jabra Speak 750  mic pick-up range of up to 2.3m/7.5ft, you can quickly set up these bundles for a personal or a group video call wherever you are. You can wirelessly link two Jabra Speak 750 speakerphones if they are within a 4m/13ft range of each other; the Link button will be visible. To temporarily link the audio between them, tap the Link button on both speakerphones. To unlink the speakerphones, tap the Link button on one of the speakerphones. (Instructions on how to link two Jabra Speak 750 speakerphones)  

Jabra PanaCast Meet Anywhere

Jabra PanaCast camera 

Jabra PanaCast features three 13-megapixel cameras for 180° Panoramic-4K coverage with patented real-time video-stitching technology, ensuring every attendee is seen while enabling you to make the most of any meeting space. Intelligent Zoom detects where people are, while Vivid HDR automatically optimizes video quality. Compatible with all leading Unified Communications (UC) platforms, it delivers easy plug-and-play video collaboration to your teams for productive meetings anywhere. 

Jabra PanaCast Meet Anywhere

Jabra Speak 750 

The Jabra Speak 750 is a compact premium, two-way full duplex speakerphone so both sides can hear and be heard clearly, for natural communication even when you’re all in different places. With a dedicated Microsoft Teams button (Microsoft variants only) to instantly connect you to your meeting, and a plug-and-play connection for all leading Unified Communication platforms, including Zoom, Google Meet, and more, it offers a seamless meeting experience with fast and powerful communication, anytime and anywhere. 

Jabra PanaCast Meet Anywhere

Jabra Direct – Free Software 

Jabra Direct is an application with a simple user interface that lets you get your Jabra device(s) connected to softphone(s) and ready for calls and music. It also allows you to personalize your Jabra device, update your device firmware for the best possible performance, and get remote call control over your softphone(s).  

Jabra Direct enables you to have remote call control (answer/end call, mute, redial etc.) from your Jabra audio device. Jabra Direct will automatically detect and enable remote call control for the softphones installed on your computer.  

The Jabra Direct dashboard is a user-friendly status menu available from the desktop notification area, typically accessed via the lower right corner of the desktop. The dashboard shows the status of your Jabra device if any updates are available, and if your softphone(s) are ready for use. By clicking your Jabra device in the dashboard, you will be linked to the Jabra Direct main application for managing setting preferences, starting firmware updates, or accessing applications that might be available for your Jabra device.  

The device setting control in Jabra Direct enables you to configure your Jabra audio and video device to fit your personal preferences. 

Jabra releases updates that improve performance and add new functionalities to your headset, speakerphone, or camera. The Jabra Direct Firmware Updater is a native functionality within the Jabra Direct app, enabling a seamless upgrade of firmware on your Jabra devices. To receive firmware update notifications, go to Settings and switch Update Notifications to ‘On.’ 

Exceptional Value 

The Jabra PanaCast Meet Anywhere Bundles are an exceptional value! For only $650-$750, you can inexpensively provide your team members with a bundle that allows them to quickly and easily join or start a video meeting from anywhere! If you purchase the items in these bundles separately, it would cost over $900 and would not include the portable carry case!  

Call One, Inc. is a Jabra Authorized Partner and can help your organization with audio and video devices for personal and group use. As a Nationally Certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB), we can help satisfy Supplier Diversity initiatives. Contact us to learn more about Jabra PanaCast solutions for your business!  

Poly Studio R30 vs. Poly Studio P15

Poly Studio R30 vs. Poly Studio P15 

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At first glance, the Poly Studio R30 and Poly Studio P15 look almost identical and have similar dimensions. This article includes a side-by-side comparison chart to help you see the primary differences.  

Poly Studio R30 vs. Poly Studio P15
Poly Studio R30 vs. Poly Studio P15
Poly Studio R30

The Poly Studio P15 is part of the Poly Studio P Series of audio and video devices designed for personal use. The Poly Studio R30 joins the family of all-in-one video bars for small to large meeting rooms, including the original Poly Studio premium USB video bar and Poly Studio X Series.  

Poly Lens ties it all together by providing a single pane of glass to remotely inventory, monitor, and troubleshoot supported Poly devices across the entire organization.    

Poly Studio Series P15
Poly Studio R30 vs. Poly Studio P15
Poly Studio P15 Left
Poly Studio R30 vs. Poly Studio P15
Poly Studio P15

Call One, Inc. is an authorized Poly Platinum Reseller who can help with your organization’s audio and video device needs. How can we help?  

POLY STUDIO R30POLY STUDIO P15
MSRP $799.95$449.95
IDEAL FORHuddle and Small Meeting Rooms that need to connect to multiple Video-as-a-Service (VaaS) platforms over USB Personal use in dedicated and home offices or focus rooms used by individual employees taking private video calls or engaging in focused work 
All-IN-ONE VIDEO BAR Camera and integrated mics and mono speaker Camera and integrated mics and mono speaker 
TOUCH CONTROLLER No No
CAMERAUltra HD (4K 16:9, 2160p), Full HD (1080p), HD (720p) Ultra HD (4K 16:9, 2160p), Full HD (1080p), HD (720p) 
FIELD OF VIEW 120° DFOV, 110° HFOV 90° DFOV
AUDIO PICKUP RANGE Up to 15 ft/4.5 m10 ft (3m)
AUDIOPoly Acoustic Clarity technology with advanced acoustic echo cancellation and background noise suppression 
Poly NoiseBlockAI technology 
Poly Acoustic Fence technology 
Microphones: 3-element beamforming microphone array 
50 Hz to 14 kHz frequency response 		Poly Acoustic Clarity technology provides full-duplex conversations, acoustic echo cancellation, and background noise suppression 
Poly NoiseBlockAI technology 
Poly Acoustic Fence technology 
Microphones: 3-element beamforming microphone array 
SPEAKER 100 Hz to 20 kHz frequency response 
Output: 84 dBSPL @ 1000 Hz @ 1 meter at maximum volume 		100 Hz to 20 kHz frequency response 
Output: 80 dBA @ 1000 Hz @ 1 meter at maximum volume 
INTERFACES1x USB 3.0 Type-C port (with USB 2.0 compatibility) 
2x USB 2.0 Type-A ports 
Power connector 
Kensington security lock 
802.11ac Wi-Fi wireless networking for manageability; IEEE 802.11a/b/g/n compatible 
Bluetooth® 4.2		1x USB 3.0 Type-C port (with USB 2.0 compatibility) 
2x USB 2.0 Type-A ports 
Power connector 
Kensington security lock 
POWER REQUIREMENTS External DC power supply: 12V/3A External DC power supply: 12V/3A 
SYSTEM REQUIREMENTS Windows 8.1, 10, 11 
Mac OS 10.10 or higher 
USB 3.0 required for 4K video 		Windows version 8.1, 10 or later 
Mac OS 10.10 or higher 
USB 3.0 required for 4K video 
DEVICE DRIVER SUPPORT USB 2.0/3.0/3.1 
UVC/UAC Plug and Play Compatible 		USB 2.0/3.0/3.1 
UVC/UAC Plug and Play Compatible 
COMPATIBILITYCompatible with any application that supports standard USB/UVC standards 
Certified for Zoom Room and Microsoft Teams 		Certified for Microsoft Teams and Zoom applications 
Compatible with any application that supports standard USB/UVC standards 
MANAGEABILITYCloud: Poly Lens service 
Local (Windows/Mac): Poly Lens Desktop App 		Cloud: Poly Lens service 
Local (Windows/Mac): Poly Lens Desktop App 
SECURITY 802.1x support 
Certificate management		N/A 
OTHER FEATURES Adjustable monitor clamp 
Standard Tripod thread 
Inverted mounting option 
USB-A ports built-in for wireless headset adapters or other peripherals as a USB hub 
Status LED indicates calling and mute state 		Integrated privacy shutter 
Adjustable monitor clamp 
Tripod ready 
USB-A ports built-in for wireless headset adapters or other peripherals as a USB hub 
Status LED indicates calling and mute state 
DIMENSIONS With monitor clamp: 
17.5 W x 3.4 H x 3.2 D (Inches) 
445 W x 86 H x 81 D (Millimeters) 
1lb 13oz / 822g 
Without monitor clamp: 
17.5 W x 2.7 H x 3.2 D (Inches) 
445 W x 68 H x 81 D (Millimeters) 
1lb 10oz / 737g 		OPERATING CONDITIONS With monitor clamp: 
17 W x 3 H x 3 D (Inches) 
425 W x 70 H x 78 D (MM)) 
Without monitor clamp: 
17 W x 2.5 H x 3 D (Inches) 
425 W x 65 H x 78 D (MM) 
OPERATING CONDITIONSTemperature: 0° C to +40° C 
Relative humidity: 15% to 80% relative humidity, non-condensing 
Altitude: Up to 16,000 ft 		Temperature: 0° C to +40° C 
Relative humidity: 5% to 95% relative humidity, non-condensing 
Altitude: Up to 10,000 ft 
PACKAGE CONTENTS Poly Studio R30 USB video bar 
Removable monitor clamp 
Power supply (4.9 ft) 
Power cord (9 ft) 
USB 2.0 cable (Type-C to Type-A, 5m/16.4 ft) 
Setup sheet 
Removable privacy cap 		Poly Studio P15 USB video bar 
Removable monitor clamp 
Power supply 
Power cord 
USB-C cable (separate adapter required to connect to USB-A port on PC/Mac, not included) 
Setup sheet 
WARRANTY 1-year limited warranty included 
Poly+ enhanced support available		2-year limited warranty included 
Poly+ enhanced support available 
DISPLAY N/A (Mac or PC)N/A (number of displays depends on PC/Mac) 
USB CONNECTION TO PC OR MAC FOR VIDEO CALLS Yes Yes 
STANDARDS-BASED (H.323 AND SIP) VIDEO Through Mac/PC Through Mac/PC 

Watch the Poly Studio R30 vs. Poly Studio P15 Comparison Video!

Video Enable All Meeting Spaces 

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As business leaders wrestle with decisions to return to the office, remain remote or adopt a hybrid work model, the reality remains that how people work and collaborate has changed. Leading platform vendors like Microsoft and Zoom continue to evolve and introduce new features to improve collaboration regardless of whether people are in the room or remote.  

Video conferencing device manufacturers are also evolving and developing new solutions that make it easy to video enable all meeting spaces, small to large.  

From Your Desktop 

Team members who join meetings from desktops have several options, including corded and wireless headsets, speakerphones, webcams, and all-in-one audio/video devices.  

Wireless headsets are available in DECT or Bluetooth. DECT headsets offer stronger security and typically longer wireless range while Bluetooth headsets support connectivity to multiple devices. Corded USB headsets are a great option since they generally are plug-and-play and simple to use. 

Logitech Zone

ANC headsets are a great option if you work in a noisy environment. ANC headsets include true wireless earbuds, on-ear, and over-ear options. There are also different boom mic options, from boomless mics to retractable mics.   

USB Speakerphones can be simple or include a long list of features to support however you work. Speakerphones are an excellent alternative for whenever you don’t want to wear a headset. They are also portable, many support Bluetooth, and can connect with your computer and mobile device.  

Webcams are available to support all use cases and budgets. Things to consider when selecting a webcam include:  

  • Compatibility with the operating system 
  • Video platforms supported 
  • Windows Hello support 
  • Video resolution 
  • Field of View (Fixed or Adjustable) 
  • Auto-Framing 
  • Auto-Focus 
  • Light Correction 
  • Built-in Microphones 
  • Privacy Shutter 
  • Mounting Options 
  • USB-A or USB-C 
  • Cable length 
  • All-in-one 
  • Warranty 
  • Additional features 
  • Price 

Logi Dock for Desktop 

The Logitech Logi Dock is a new category of devices. Logitech describes this as an All-in-one docking station with meeting controls and a speakerphone. Used in conjunction with Logi Tune software, you have a powerful device that allows you to join meetings across different platforms at the press of a button. The Logi Dock is a must-have to help increase productivity in your home or independent office. Watch these videos to see the Logi Dock in action! There is nothing else on the market that compares.  

Video Enable All Meeting Spaces

All-In-One Solutions  

All-In-One video solutions are convenient, and an inexpensive way to video enable small to large rooms. All-In-One solutions are available as simple USB audio & video devices (imagine a big webcam with microphones and speakers) or can be used with an in-room PC or placed into Appliance mode, depending on the model. Your in-house teams can typically install these, saving money on installation fees. These solutions support the latest features available for Microsoft Teams Rooms and Zoom Rooms, including Microsoft Teams Room Front Row, Touch-enabled display solutions for Teams Rooms, Zoom Rooms for Touch, Digital whiteboarding, Zoom Smart Gallery, and more! 

Some models have a wide range of peripherals that can be attached to enhance the collaboration experience. Peripherals include analog whiteboard cameras, touchpads, extension mics, and more!  

Video Enable All Meeting Spaces

All-in-One devices have extended beyond a video bar. Brands like Poly, DTEN, and Neat offer solutions that include a camera, microphones, speakers, and a display for personal and group use.  

Contact an authorized reseller to schedule a virtual demonstration to see the solutions in action! 

Video Bundles 

Video bundles include all the necessary components as separate items to support placement flexibility depending on room size and configuration. Video bundles may include a camera, microphones, speakers or a camera, speakerphone (mics, speakers, dial pad), and extension microphones.  

Some use cases require an independent speakerphone that can be used in video meetings or support voice-only calls.  

Video bundles for personal use include a webcam+ (corded or wireless) headset or webcam + speakerphone. Video bundles are conveniently packaged in a single box to simplify deployments. Examples include the Konftel Personal Video Kit and Poly Studio P5 Kits.  

Poly Studio P Series P5 Video Enable All Meeting Spaces
Video Enable All Meeting Spaces

Microsoft Teams Room and Zoom Room Bundles 

Microsoft and Zoom have strong relationships with hardware partners who develop solutions designed to support a wide range of spaces with Microsoft Teams Rooms and Zoom Rooms licenses. It’s important to note that you must have the appropriate Microsoft Teams Rooms or Zoom Rooms Licenses and use recommended and certified Microsoft Teams Rooms or Zoom Rooms Hardware to access all the available features.  

Logitech Video Conferencing Video Enable All Meeting Spaces

Wireless Presentation and Conferencing  

Some solutions support wireless content sharing and conferencing and are compatible with most of the leading video conferencing device manufacturers. These solutions allow you to wirelessly share content, turn a dedicated platform meeting room into a BYOD space or take over the USB peripherals from your laptop. Examples of these solutions include ScreenBeam and ClickShare by Barco.  

Make it easy to join a meeting 

There are so many options to video-enable meeting spaces of all sizes. Ultimately, it comes down to what you want team members and partners to accomplish while in that space. The easier it is to use the technology in the room, the more productive meetings will be. Make it easy for anyone in your organization to join a meeting.  

Call One, Inc. has been in business since 1987. We entered the audio and video conferencing space in 2003. We partner with leading brands, including Logitech, Poly, Jabra, Konftel, Yealink, JPL, DTEN, Neat, and more, to help organizations video-enable all their meeting spaces so they can do their business better. How can we help?

Audio Video Devices 2022

Audio and Video Device Highlights for First Half of 2022 

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Device manufacturers have created solutions to support work from anywhere. We have seen several new audio and video devices for business this first half of 2022 and shared several via our YouTube Channel. In this blog, we share some highlights! 

January 2022 

Konftel Personal Video Kit

February 2022

Audio and Video Device

March/April 2022

  • Enterprise Connect 2022 Video Playlist – This playlist features videos from the Enterprise Connect Expo Hall Floor. We focused on audio and video device brands that are compatible with all the leading enterprise communications and collaboration platforms including Microsoft Teams, Zoom, Cisco Webex, RingCentral, 8×8, GoTo, and more! We film at the booths of AVer, Biamp, DTEN, EPOS, Jabra, Konftel, Logitech, Neat, Poly, Shokz, Spracht, Targus, and Yealink. We also filmed an onsite mic test comparison video that includes eleven UC Bluetooth headsets from Poly, Jabra, Logitech, EPOS, Yealink and Shokz. 

May 2022

ADAPT 660 Lifestyle Office Headset Solutions Audio and Video Device
EPOS Adapt 660
Audio and Video Device
  • EPOS Adapt 660 AMC vs Adapt 660 (And Adapt 661) – EPOS introduced the stylish EPOS x Aston Martin F1™ Team co-branded headset. Powered by EPOS AI™ for crystal clear communication, the headset has adaptive ANC, superior stereo sound and microphones enhanced by machine learning. This is uncompromised audio for those who live life in the fast lane. How does the Adapt 660 AMC compare with the EPOS Adapt 660 and 661? 
  • Samsung Galaxy Ecosystem | Galaxy Book Pro 360 + Galaxy S22 + Galaxy Tab S8 + Galaxy Buds Pro – I share how you can increase productivity in a Windows and Android environment by utilizing Second Screen and Phone Link with the Samsung Galaxy Book Pro 360, Galaxy S22, Galaxy Tab S8 and 43” CJ890 Ultra-wide Curved Monitor. 
  • Logitech Zone True Wireless Earbuds | Certified for Microsoft Teams, Zoom, Google – Stay focused and in the zone with Zone True Wireless Bluetooth® earbuds. The certified noise-canceling mics, hybrid ANC, and immersive sound are ideal for collaboration in busy workspaces without compromising quality, productivity, or creativity. This video provides an overview of the specifications, microphone, and wireless range tests. 
  • Jabra PanaCast Meet Anywhere Bundles | Unboxing and Overview – Jabra has created four Jabra PanaCast Meet Anywhere Bundles to support Hybrid working and work from anywhere! They have combined all the necessary components and packed them in a convenient Travel Case. The versatile Jabra PanaCast camera allows you to adjust the Orientation, Field of View, Intelligent Zoom, and Image Quality (Brightness, Contrast, Saturation, Sharpness, White Balance) all from Jabra Direct. The Jabra Speak 750 is a compact premium speakerphone with two-way full duplex so both sides can hear and be heard clearly, for natural communication even when you’re all in different places. With a dedicated Microsoft Teams button to instantly connect you to your meeting, and a plug-and-play connection for all leading Unified Communication platforms, including Zoom, Google Meet, and more, it offers a seamless meeting experience with fast and powerful communication, anytime and anywhere. The plus (+) bundles include a Table Stand and a set of cable management clips to provide a clean look. 

June 2022

Audio and Video Device
Audio and Video Device
JPL Convey Speakerphone
  • JPL Convey Speakerphone | Overview, Speaker, and Mic Tests – The new JPL Convey is ideal for anyone wanting to talk and listen hands-free when using a softphone. The high-quality speaker is loud enough for everyone around the table to hear. Perfect for team briefings and pitches to clients. The JPL Convey is perfect for any small office or meeting room with up to 4 people. 
  • Logitech Logi Dock | Overview and Demo – The Logitech Logi Dock is an absolute game changer and has established a new category of devices. It is a docking station with meeting controls and enterprise-quality audio that simplifies personal workspaces and improves the work-from-home experience. In this video, I provide an overview and several demos, including speaker output level, how you can quickly join Google Meet, Zoom, Microsoft Teams and Webex meetings from the LogiTune app and Logi Dock, and mic and camera mute features! 
  • JPL Agora | Overview and Demo Video – The JPL Agora is a 4K Ultra HD Intelligent All-In-One Video Sound Bar with Intelligent Zoom. This simple plug-and-play video sound bar allows you to video enable focus rooms, huddle, small, and medium meeting rooms. Designed with a fully adjustable mount, the JPL Agora can be placed above a computer monitor, on a desktop, or on a wall. The JPL Agora video sound bar is simple to connect using the included USB and power cable. The USB cable offers USB-A and USB-C connectors, allowing them to connect to either USB-A or USB-C devices. The JPL Agora is designed with JPL’s plug-and-play software last approach. No software or downloads are needed on installation, and it works with all leading UC and collaboration platforms, including Microsoft Teams, Zoom, Google Meet, and Webex. 
Audio and Video Device

Many organizations are still deciding whether to return to the office, remain remote, or adopt a hybrid work model. Fortunately, there is no shortage of audio and video solutions to maintain communication and collaboration with team members, clients, and partners.  

An Authorized Reseller like Call One, Inc. can provide pre-and post-sales support and is a nationally certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB), supporting your Supplier Diversity initiatives. How can we help?  

Consumer vs. Business Audio and Video Devices

Consumer vs. Business Audio and Video Devices 

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Regularly I’m asked to review a variety of audio and video devices, including consumer products. I often respond that the Call One, Inc. YouTube Channel focuses on solutions designed for use with business communications and collaboration platforms from Microsoft, Zoom, Cisco, 8×8, RingCentral, etc.  

Microsoft Teams Devices banner 2

Packaging, Warranty, & Multi-Connectivity 

Most people don’t realize there are differences between consumer and business audio and video devices. Some differences are subtle, like the packaging to support mass deployments and extended warranty periods. Another difference is the inclusion of a Bluetooth dongle with UC Bluetooth headsets to improve connection stability, audio quality, and compatibility and provide remote call control. Leading device manufacturers also offer multi-connectivity solutions to support a broad range of use cases.  

Consumer Business Audio Video Devices

Compatible and Certified 

Business audio and video device manufacturers work directly with leading business communications and collaboration platform providers to develop compatible and certified solutions, so end-users have a great experience with setup, use, and performance.  

Consumer Business Audio Video Devices

Device Management Software 

A critical difference that has become increasingly important in today’s remote and hybrid work world is device management software. Businesses spend thousands to millions of dollars on audio and video devices annually to empower and enable their employees to be productive wherever they are working. How do business leaders know where the devices are and if they are being used? Device management software allows IT teams to remotely provision, monitor, troubleshoot, and manage devices.  

Depending on the brand and suite of products, some device management software offers analytics and actionable insights that can be highly beneficial for understanding user adoption, call analytics, room usage, and more! 

Poly Lens devices Consumer Business Audio Video Devices

Organizations need to consider developing audio and video device standards that provide device management software from these leading global brands:  

Authorized Resellers 

Authorized Resellers like Call One, Inc. can help your organization select business-grade audio and video devices that the appropriate software can remotely manage.  

Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and Woman-Owned Small Business (WOSB), helping people do their business better since 1987. We are an authorized reseller of Poly, Jabra, Logitech, EPOS, Yealink, and other leading audio and video device brands. Contact us if you want more information or schedule a meeting to discuss your device management needs.  

Device Management Software Video Resources: 

Personal Audio and Video Devices for Hybrid Work in 2022 

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Today hybrid work means working from anywhere. The goal of business and IT leaders is to ensure their teams have a consistent experience whether they are working from home, their corporate offices, or from wherever they choose to work. Professional-grade audio and video devices can aid in providing a consistent experience.  

Audio Video Hybrid Work
Audio Video Hybrid Work

Here is a list of factors business and IT leaders need to consider when selecting personal audio and video devices for their employees.  

Workstyles / Personas 

There are several roles or personas within an organization with different communication needs. Poly has studied workstyle evolution for nearly a decade and identified six distinct work styles, or personas, making up 92% of a typical enterprise: Office Communicator, Office Collaborator, Remote Collaborator, Flexible Worker, Road Warrior, and Connected Executive. Each persona uses a different set of communications tools. Take a look at the Get To Know Your Workforce – Personas Overview.

Audio Video Hybrid Work
Logitech Zone

Connectivity 

Each persona utilizes different communications tools depending on their role and environment. They may need connectivity to a desk phone, computer, mobile device, or a combination. Audio devices have a wide range of connectivity options to support whatever connectivity combination your team needs. For example, teams returning to the office may require connectivity to desk phones and computers. Employees working from home may require connectivity to a laptop and mobile phone. Hybrid team members may need an audio device that supports connectivity to phones, computers, mobile devices and can easily transport between work locations.  

Audio Video Hybrid Work
Audio Video Hybrid Work

Platform 

Leading device manufacturers like Poly, Jabra, EPOS, Yealink, and others offer compatible solutions for all major platforms, including Zoom, Teams, and Webex. Some platforms like Microsoft have developed a peripherals certification program to ensure USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality, are plug-and-play, and provide an excellent experience for end-users and administrators. An authorized partner can help with compatibility and identifying which variants are best for your business. Contact us! 

Environment 

Work environments can range from corporate offices, third spaces, home offices, remote locations, or on-the-go! Noise levels will vary. Today workers can experience noise from noisy open offices, traffic, construction, lawnmowers, blenders, children, barking dogs, and more! Knowing your team members’ work environments is essential when selecting devices. Battery life may be a factor if they are somewhere without access to an electrical outlet. Video calls and meetings have become standard during the past two years. When it comes to video, good enough is no longer acceptable. Video quality expectations have increased. Multiple personal and group video conferencing solutions offer high-quality audio and video for more engaging and productive meetings. Take a look at these desktop video solutions from Cisco, Huddly, Jabra, JPL, Konftel, Logitech, Poly, Yealink, and more! 

Webcams for business

Fixed / Portable 

Hybrid work has made it necessary to transport devices between work locations. The Targus 2 Office Antimicrobial Backpack is made to fit laptops between 15 to 17.3 inches, a full-sized keyboard, and whatever you need to carry! Headsets include carrying cases made of different materials depending on the brand and model. The cases are designed to hold your headset, cables, and dongle. The Jabra PanaCast 20 and the Huddly ONE Work From Anywhere Kit are two cameras that include a travel case to contain the camera and the cable for secure storage during travel.   

Audio Video Hybrid Work
Audio Video Hybrid Work

One Size Does NOT Fit All 

There are multiple roles within an organization with varying levels of communication and collaboration internally and externally. A person who seldom takes or makes calls will need a different audio device than someone with a call-intensive role. The same is true for video. Some positions require being on video presenting and sharing content regularly, while some only join weekly or once a month. The point is, one size does NOT fit all. Business and IT leaders need to consider the above topics when developing standards.  

New Device Standards 

The global pandemic has forever changed how, when, and where work is done. Gone are the days of controlled office environments. Organizations need new audio and video device standards. The good news is there is no shortage of options. Leading device manufacturers like Jabra, EPOS, Logitech, JPL, Poly, Yealink, and more have a broad range of solutions to support hybrid and remote work. They are also developing new solutions in response to this new normal of work from anywhere.  

An Authorized Reseller like Call One, Inc., with over 35 years of experience and a focus on personal and group audio and video solutions, is a great choice to help you develop device standards. To help people and businesses make more informed purchasing decisions, they test most audio and video devices and share them via their YouTube Channel. Call One, Inc. also provides pre and post-sales support and can ship to commercial and residential locations anywhere in the United States. We specialize in supporting mid-market to large enterprises and are a nationally certified Women’s Business Enterprise. Contact us to learn how we can help.  

Which Poly Sync Speakerphone is best for you?

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The Poly Sync Family of USB / Bluetooth speakerphones supports personal, huddle workspaces and small to medium conference rooms. They provide connectivity to a computer via USB and a mobile device via Bluetooth 5.1. Select Sync models offer distinctive features like a built-in USB smartphone charger, USB video camera pass through, wireless daisy-chaining, programmable function button, and IP64 rating for protection against dust and water.  

Light Status Bar(s) 

The Sync 20 includes one and the Sync 40 and Sync 60 have two light status bars for complete 360-degree visibility. The LED light status bar(s) provide visual notification of the current status. 

  • Crossing blue pattern: Pairing 
  • Solid blue: Pairing Successful 
  • Flashing green: Incoming call 
  • Solid green: In a call 
  • Solid red: Mute active 

Microphone Steerable array 

The focus stays on voice, not background noise, with the multimicrophone steerable array for echo and noise reduction. The Sync 20 and 40 each have a three-microphone steerable array, and the Sync 60 offers a six-microphone steerable array.  

Microphone Pick Up Range

  • Up to 7ft / 2m – Poly Sync 20 / Poly Sync 20+  
  • Up to 8ft / 2.5m – Poly Sync 40 / Poly Sync 40+ 
  • Up to 10ft / 3 m – Poly Sync 60 

Smartphone Charger 

The Poly Sync 20 and Sync 60 variants include one USB socket to charge your smartphone. The Poly Sync 60 includes two smartphone chargers, and one USB video camera pass through. 

Wireless Daisy-Chain 

This feature, available with the Poly Sync 40 and Sync 60 models, allows you to wirelessly connect two units to expand coverage in larger meeting rooms.  

User Controls 

All Sync models include Call answer/end, mute, volume up/down, and a programmable function button (🚀 icon).  

Programmable function button (🚀rocket button)  

The programmable button can be configured (via software) for several different functions, including last smartphone number redial, play/pause media streaming from smartphone, system status check, delete Bluetooth pairings, etc. All Poly Sync models include this feature. 

Wireless PC Connection & Battery Life 

The Poly Sync 20 and Sync 40 have plus (+) variants that include a BT600 USB-A or USB-C Bluetooth dongle to enable wireless connectivity to a computer. (The Sync 60 requires AC power to operate.) The Sync 20 offers up to 20 hours of talk time, and the Sync 40 up to 30 hours. 

Dust and Water Protection 

IP64 rating for protection again dust ingress and water spray from any direction is available on the Poly Sync 20 and Sync 40 models.  

Standard and Microsoft Teams certified 

The Poly Sync Family of products is compatible with the most popular collaboration platforms, including Microsoft Teams and Zoom. The Microsoft Teams certified variants include a dedicated Teams button.  

Poly Sync 20
Poly Sync 20 Plus UC Speakerphones Hybrid Work
Poly Sync 20 Plus Teams
Poly Sync 20 teams

Poly Sync 20 – Personal Use 

The Sync 20 is recommended for flexible enterprise professionals working from home, in the corporate office, or traveling. The Sync 20 includes a carry case and lanyard, making it portable and great for hybrid work and work from anywhere.   

Poly Sync 40 Bottom
Poly Sync 40 Side
Poly Sync 40 Front Teams

Poly Sync 40 – Huddle Rooms & Flexible Workspaces 

The Poly Sync 40 is recommended for flexible workspaces and huddle rooms where users bring their own laptops and smartphones. Organizations can purchase additional accessories like a Sync 40 Charge Stand, Secure Desk Mount, and BT600 Bluetooth USB adapter to support a variety of use cases. 

Poly Sync 60 – Small to Medium Conference Rooms 

The Poly Sync 60 is recommended for small to medium conference rooms where users bring their own laptops and smartphones. Please note that the Sync 60 requires AC power to operate. To expand coverage in larger spaces, use the wireless daisy-chain feature!  

How can we help? 

As always, I strongly recommend you purchase from a Poly Authorized Reseller to ensure you get the best possible service and ongoing support for your organization’s audio and video device needs. Call One, Inc. is a Poly Platinum Partner with an experienced, knowledgeable staff who can answer your questions and help with small to mass deployments of Poly solutions. Contact us!  

SKU /Shop Link Model  Description 
Poly Studio P Series
2200-87150-025 		Poly Studio P5 kit with Sync 20+ For Personal Use – Includes Poly Studio P5 Webcam + Sync 20 USB-A cable + BT600 USB-A Dongle + Carrying Pouch + Lanyard
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216865-01 		SYNC 20+, SY20 USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216869-01 		SYNC 20+, SY20 USB-C/BT600CFor Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216867-01 		SYNC 20+, SY20-M USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216871-01 		SYNC 20+, SY20-M USB-C/BT600C For Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20
217038-01 		SYNC 20, SY20 USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard 

216865-02 		SYNC 20, SY20 USB-A, PINK For Personal Use – Pink Sync 20 USB-A cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216868-01 		SYNC 20, SY20 USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216866-01 		SYNC 20, SY20-M USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216870-01 		SYNC 20, SY20-M USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 

218765-01 		SYNC 40+, SY40 USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle 

218764-01 		SYNC 40+, SY40-M USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle, Microsoft Teams certified 

216874-01 		SYNC 40, SY40 For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable 

216875-01 		SYNC 40, SY40-M For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable, Microsoft Teams certified 

216872-01 		SYNC 60, SY60 For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply 

216873-01 		SYNC 60, SY60-M For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply, Microsoft Teams Certified 

218430-01 		SPARE, SYNC 40 CHARGE STAND Optional Accessory for Sync 40 – Charge Stand  

218429-01 		SPARE, SYNC 40 MOUNT Optional Accessory for Sync 40 – Desk Mount 

218427-01 		SYNC 20 CARRYING POUCH Optional Accessory for Sync 20 – Carrying Pouch  
Devices make the experience

Devices make the experience

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The Voice of your Brand 

How often have you contacted a business and had a hard time hearing them or spent a lot of time repeating yourself because they couldn’t hear you?  Daily, your team members communicate externally with clients and partners and internally with team members via voice or video. The audio and video quality is a direct reflection of your brand. How important is the voice of your brand?  

The appropriate audio and video devices make the experience. Your organization may have deployed a premium collaboration platform that provides all the required elements for your teams to collaborate. However, if you didn’t place effort into selecting the proper audio and video devices for your team members, the overall user experience and productivity may suffer.  

Where, when, and how people work today vastly differ from pre-pandemic days. Your team members need the right tools that support the mix of in-office, on-the-go, and remote-work locations. In a previous blog post, I shared the importance of audio to have a productive video meeting. At the height of the pandemic, many organizations provided a stipend or reimbursement and shifted audio and video device selection decisions to their employees. Many opted for consumer models because most folks aren’t aware of the difference between consumer and business-grade devices.

Consumer vs. Business Devices   

Devices make the experience

There are differences between consumer and business audio and video devices. Jabra lists these differences between consumer and professional headsets in their blog:  

  • Engineered for different uses – Professional headsets are engineered to elevate the professional experience. In a hybrid world where we work increasingly between the office, home, and co-working spaces, they enable us to transition seamlessly between places and tasks to maximize our productivity and flexibility. You can make office calls in the morning, listen to a podcast on the train home at lunchtime, and deliver that important presentation from your home office in the afternoon, all with one headset. 
  • Sound quality – Professional headsets are purpose-built to protect your ears, deliver clear audio, lower fatigue, and give your ears the best experience possible. 
  • Call quality – This is one area where professional headsets come out on top. Advanced technology, number of microphones, and boom arm make it possible for improved speech isolation that is often not possible with consumer headsets due to where and how mics are situated. 
  • Connectivity – Professional headsets provide a more comprehensive range of connectivity options to support business desk phones, computers, and mobile devices. Manufacturers of professional audio devices work with the leading communications and collaboration platform providers to develop solutions to support a broad range of use cases, devices, and environments. Select platforms like Microsoft Teams have created certification programs for peripherals such as headsets, speakerphones, webcams, and monitors to ensure they offer rich audio and video quality. Additionally, certified devices meet requirements to provide true plug-and-play and call control for a better experience for the end-users and those responsible for managing the devices. 
Devices make the experience

Other differences between consumer and professional or business-grade devices include:  

  • Packaging – Business-grade solutions packaging is typically minimal and designed for mass deployments  
  • Warranty – Business-grade solutions often provide a longer warranty than consumer models.  
  • Pre-Sales Support – Authorized Resellers can help guide customers with device selection for professional-grade devices. They can also coordinate virtual demos or physical demos for pilots and proof of concepts.  
  • Global Support – Leading device manufacturers support customers across multiple industries and all sizes, including international organizations. Some even offer dedicated support teams for large global customers. 
  • Ongoing commitment – Business communications and collaboration technology are rapidly advancing. The manufacturers and authorized resellers will keep you informed and educated on the latest and greatest so you can plan accordingly.  
  • Incentives – Business customers often have access to special programs, promos, and offers. 
  • Device Management Software – Professional device manufacturers like Poly, Jabra, EPOS, Logitech for Business, and others provide device management software to support distributed and remote workforces. This software allows administrators and IT managers to deploy, monitor, manage and maintain one or thousands of audio and video devices globally. Check out this video with a panel of experts from Poly, Jabra, EPOS, and Logitech discussing how device management software benefits businesses.  
  • Poly Studio P5
    Poly Lens
  • Jabra Xpress Personalize
    Jabra Direct
  • Logi Tune

A pair of consumer wireless earbuds may be adequate in a quiet environment for short voice calls. However, what is the audio quality and comfort level for longer, more complex calls? What if you are in a noisy location while in a Zoom or Microsoft Teams audio or video call from your laptop? Can you hear and be heard? Can the other party make out what you are saying? I challenge you to record your meetings or calls and playback to review the audio quality. Some clients and colleagues are candid and will inform you if the audio quality is poor. However, many will not and may leave the call with a poor impression. Worst, they may have missed vital information you were trying to convey.  

So many audio and video device choices! What solutions are best for your business? 

There are thousands of personal and group audio and video devices available today. It can be overwhelming as you start the process of identifying and selecting which solutions are best for your business. Fortunately, there are Authorized Resellers like Call One, Inc. who can help. Authorized Resellers adhere to manufacturers’ policies to ensure customers receive quality products and services. Additionally, their team members undergo extensive education, training, and certification to meet the manufacturers’ requirements to position the appropriate solutions based on your organization’s use cases.  

When teams were working in controlled office environments, it was easier to establish a set of device standards that would suit most. Today, business and IT leaders need to take a step back and profile their organization. Poly has done research that shows 92% of employees in a typical enterprise can be categorized into six different workstyles. Identifying the different work styles in your organization is the first step. Then you can outfit employees with the audio and video tools they need for the way they work. There are wireless headset options, corded USB headsets, corded and wireless headsets with Active Noise Canceling (ANC) speakers, and a wide range of webcams for desktop video. Some partners offer personal bundles and kits that include an audio and video device! Take a look at these incredible bundles! These kits simplify the process by reducing SKUs, streamlining deployment, supporting a wide range of work styles and budgets. 

  • Poly Studio P Series
  • Poly Studio P Series
  • Poly Studio P Series
  • Poly Studio P Series

Poly Studio P Series Kits include the Poly Studio P5 Webcam and your choice of audio device.  

  • Logitech Zone Collaboration Kit
    Logitech Zone Collaboration Kit
  • Logitech Zone Collaboration Kit
    Logitech Zone Collaboration Kit

Logitech offers these personal video collaboration kits that include a choice of webcam and Logitech Zone headset!

JPL has created this conferencing bundle.  

Konftel Video Kits 

  • Devices make the experience
  • Konftel C20Ego Devices make the experience

Do you like one brand’s webcams but another’s headsets? Would you like to create a bundle that includes a webcam, headset, and speakerphone? An authorized reseller like Call One, Inc. can build custom soft bundles from multiple brands to support your team members’ work styles. With our Agent-in-a-Box Service, we can package in a single box and ship directly to your employees’ doorsteps anywhere in the United States. Contact us!  

What about audio and video solutions for small, medium, and large meeting spaces? 

Devices make the experience

Video-enabling meeting spaces, especially huddle and small to medium-sized rooms, is not as complex as it once was. Due to advances in technology and cloud-based collaboration platforms, there are affordable, easy to set up and use all-in-one video bars that simplify the process. Most video bars only have two cables to connect, power and USB. Still, have questions? How can we help? Check out available video bars from Poly, Jabra, Logitech, Konftel, VDO360, and Yealink at this link: All-in-One Video Bars – Solutions for small and medium-sized meeting rooms.  

Video Solutions by Space

Devices make the experience

Video Solutions by Platform 

Where can I see these solutions in action?  

A benefit of working with an Authorized Reseller like Call One, Inc. is we test a wide range of audio and video devices from multiple brands in real-world scenarios. Leading brands have experience centers in select metro areas, and subject matter experts sprinkled across the US. You can schedule a virtual demo for any of the video conferencing solutions by contacting an authorized reseller. Contact us! Check out our videos on the Call One, Inc. YouTube channel. 

Conclusion 

The voice of your brand is important. To ensure that your team members look and sound their best, you must choose business-grade audio and video devices. Work with an authorized reseller and develop device standards to support the different workstyles in your organization and encourage your team members to select business solutions over consumer models. Deploy device management software to monitor and manage the devices and reduce help desk tickets. Today people can work from anywhere. Make sure they have the proper devices that will provide a better experience for all. If you need help, feel free to contact us!  

Auuthorized Reseller

Why buy Certified Devices from Authorized Resellers

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It can be highly convenient and budget-friendly to shop online; however, buyers beware. Many unscrupulous, unauthorized vendors selling audio and video devices online come with several risks attached.  

Potential Risks Buying from Unauthorized Resellers 

  • The product is of unknown origin, previously used, or counterfeit 
  • Unauthorized resellers often deal in grey-market goods- those designed for one region or market, but exported to another without the manufacturers’ approval. Since they are designed for other regions, they may have product information in foreign languages and different power accessories. 
  • The product may be resold as “unused” – which is not a new product 
  • Used or open-box product is often misrepresented and sold as new, shipped in bulk packaging, and may have missing documentation or accessories. Used goods are often found at Internet auctions or marketplaces like eBay and Amazon, and may be for sale at vastly lower prices. 
  • The product includes software that is no longer supported by the manufacturer & requires updates to prevent network vulnerability 
  • The product is missing key accessories or components required for your region to ensure the product will work as needed 
  • If the product does not work properly, you will not be able to obtain support or a replacement under warranty 
  • The product is not eligible to be supported by manufacturer services. 
  • The product is not eligible for any manufacturer trade-in promotional programs. 

Why Buy from Authorized Resellers 

Authorized Resellers like Call One, Inc. agree to adhere to manufacturers’ policies to ensure customers receive quality products and services designed for their geographic territory. Authorized Resellers undergo extensive education, training, and certification to meet the manufacturers’ requirements to position the appropriate solutions based on your organization’s use case. Contact us to learn more.   

Additional Benefits Buying from Authorized Resellers 

  • New product shipped in manufacturers’ original packaging with original manufacturer accessories and support documents. 
  • Manufacturers’ product warranty support. Warranties vary across manufacturers. Contact us to learn warranty terms for each brand. 
  • Pre-and Post-sales assistance from team members, who have the necessary qualifications and training, and who have access to additional manufacturer resources, sales, and technical personnel. 
  • Access to manufacturer promotions and special incentives available only to Authorized Resellers 
  • Direct access to a live person who can help via phone or email! 

What are we Authorized to Sell? 

Call One, Inc. can help customers with Office and Contact Center Headsets, Personal and Group Video Collaboration Solutions, Samsung Enterprise Mobility Solutions, UVC Light Disinfection DIY Solutions, and Services.  

We are a Poly Platinum Partner, Jabra One Premium Partner, Logitech Video Collaboration Gold Partner, JPL Authorized Reseller, Yealink Authorized Online Reseller, Cisco Premier Certified Partner, Samsung Mobility Titanium Authorized Reseller, EPOS Authorized Dealer, and more.  

Woman-Owned Business Certification 

Call One, Inc. has been in business since 1987 and has been a Nationally Certified Women’s Business Enterprise  and Woman-Owned Small Business by WBENC since 2001. These certifications provide further affirmation that we are a legitimate business. To become certified, business owners undergo a thorough vetting process, including review of business documentation and a site visit. 

Because of this thorough process, WBENC Certification is considered the gold standard for women-owned business certification and is accepted by more than 1,000 corporations, in addition to many states, cities, and other entities. 

Why Buy Certified Devices 

The global pandemic created a massive shift to work from home and the utilization of cloud-based collaboration platforms like Microsoft Teams, Zoom, Google Meet, and others. After almost two years working remotely and in hybrid environments, many have learned there is a difference in user experience and performance quality when using a certified vs. a non-certified device. The reason is certified devices are developed and designed with a set of requirements set forth by the UC platforms. The peripherals certification program ensures USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality. Certified devices work (plug & play) with no extra configuration required and offer call control. The products provide an excellent experience for end-users and administrators. 

Not all certifications are platform-specific. General UC certifications are issued to products that fulfill the basic requirements for professional use, such as multi-device connectivity, enhanced call quality, and remote call control.  

Additional Support 

You also get added product support from the UC partner and the peripheral or end-point provider when you have a certified device. This line of support between the peripheral manufacturer and the UC partner allows them to work together to solve any issues that may arise with a product or platform.  

Latest Feature Updates 

UC platforms are continuously providing system updates. When UC platforms provide updates, you can update all devices immediately, no matter where they are. In a hybrid world where teams are distributed between different locations, what would otherwise be a major IT challenge becomes a simple system update. An added benefit for IT teams is the remote device management capabilities of certified devices. Leading manufacturers offer device management software to support individuals with desktop applications as well as large global enterprises. Learn more in this blog and video featuring experts from EPOS, Jabra, Logitech, and Poly.  

Conclusion 

If the voice of your brand matters, it is essential to select certified audio and video devices. Certified devices will ensure your team members can hear, be heard, and be seen. To avoid the multiple potential risks, elect to purchase through an authorized reseller that supports your geographic territory. Leading brands like Jabra, Poly, and EPOS provide an online partner locator. Call One, Inc. is an Authorized Reseller that supports customers in the United States. How can we help? 

References:

Jabra – Why use a Certified device

https://www.jabra.com/wheretobuy/authorized

https://www.poly.com/us/en/partners/why-buy-authorized

https://docs.microsoft.com/en-us/microsoftteams/devices/usb-devices

https://explore.zoom.us/docs/en-us/zoom-certified.html