Auuthorized Reseller

Why buy Certified Devices from Authorized Resellers

It can be highly convenient and budget-friendly to shop online; however, buyers beware. Many unscrupulous, unauthorized vendors selling audio and video devices online come with several risks attached.  

Potential Risks Buying from Unauthorized Resellers 

  • The product is of unknown origin, previously used, or counterfeit 
  • Unauthorized resellers often deal in grey-market goods- those designed for one region or market, but exported to another without the manufacturers’ approval. Since they are designed for other regions, they may have product information in foreign languages and different power accessories. 
  • The product may be resold as “unused” – which is not a new product 
  • Used or open-box product is often misrepresented and sold as new, shipped in bulk packaging, and may have missing documentation or accessories. Used goods are often found at Internet auctions or marketplaces like eBay and Amazon, and may be for sale at vastly lower prices. 
  • The product includes software that is no longer supported by the manufacturer & requires updates to prevent network vulnerability 
  • The product is missing key accessories or components required for your region to ensure the product will work as needed 
  • If the product does not work properly, you will not be able to obtain support or a replacement under warranty 
  • The product is not eligible to be supported by manufacturer services. 
  • The product is not eligible for any manufacturer trade-in promotional programs. 

Why Buy from Authorized Resellers 

Authorized Resellers like Call One, Inc. agree to adhere to manufacturers’ policies to ensure customers receive quality products and services designed for their geographic territory. Authorized Resellers undergo extensive education, training, and certification to meet the manufacturers’ requirements to position the appropriate solutions based on your organization’s use case. Contact us to learn more.   

Additional Benefits Buying from Authorized Resellers 

  • New product shipped in manufacturers’ original packaging with original manufacturer accessories and support documents. 
  • Manufacturers’ product warranty support. Warranties vary across manufacturers. Contact us to learn warranty terms for each brand. 
  • Pre-and Post-sales assistance from team members, who have the necessary qualifications and training, and who have access to additional manufacturer resources, sales, and technical personnel. 
  • Access to manufacturer promotions and special incentives available only to Authorized Resellers 
  • Direct access to a live person who can help via phone or email! 

What are we Authorized to Sell? 

Call One, Inc. can help customers with Office and Contact Center Headsets, Personal and Group Video Collaboration Solutions, Samsung Enterprise Mobility Solutions, UVC Light Disinfection DIY Solutions, and Services.  

We are a Poly Platinum Partner, Jabra One Premium Partner, Logitech Video Collaboration Gold Partner, JPL Authorized Reseller, Yealink Authorized Online Reseller, Cisco Premier Certified Partner, Samsung Mobility Titanium Authorized Reseller, EPOS Authorized Dealer, and more.  

Woman-Owned Business Certification 

Call One, Inc. has been in business since 1987 and has been a Nationally Certified Women’s Business Enterprise  and Woman-Owned Small Business by WBENC since 2001. These certifications provide further affirmation that we are a legitimate business. To become certified, business owners undergo a thorough vetting process, including review of business documentation and a site visit. 

Because of this thorough process, WBENC Certification is considered the gold standard for women-owned business certification and is accepted by more than 1,000 corporations, in addition to many states, cities, and other entities. 

Why Buy Certified Devices 

The global pandemic created a massive shift to work from home and the utilization of cloud-based collaboration platforms like Microsoft Teams, Zoom, Google Meet, and others. After almost two years working remotely and in hybrid environments, many have learned there is a difference in user experience and performance quality when using a certified vs. a non-certified device. The reason is certified devices are developed and designed with a set of requirements set forth by the UC platforms. The peripherals certification program ensures USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality. Certified devices work (plug & play) with no extra configuration required and offer call control. The products provide an excellent experience for end-users and administrators. 

Not all certifications are platform-specific. General UC certifications are issued to products that fulfill the basic requirements for professional use, such as multi-device connectivity, enhanced call quality, and remote call control.  

Additional Support 

You also get added product support from the UC partner and the peripheral or end-point provider when you have a certified device. This line of support between the peripheral manufacturer and the UC partner allows them to work together to solve any issues that may arise with a product or platform.  

Latest Feature Updates 

UC platforms are continuously providing system updates. When UC platforms provide updates, you can update all devices immediately, no matter where they are. In a hybrid world where teams are distributed between different locations, what would otherwise be a major IT challenge becomes a simple system update. An added benefit for IT teams is the remote device management capabilities of certified devices. Leading manufacturers offer device management software to support individuals with desktop applications as well as large global enterprises. Learn more in this blog and video featuring experts from EPOS, Jabra, Logitech, and Poly.  

Conclusion 

If the voice of your brand matters, it is essential to select certified audio and video devices. Certified devices will ensure your team members can hear, be heard, and be seen. To avoid the multiple potential risks, elect to purchase through an authorized reseller that supports your geographic territory. Leading brands like Jabra, Poly, and EPOS provide an online partner locator. Call One, Inc. is an Authorized Reseller that supports customers in the United States. How can we help? 

References:

Jabra – Why use a Certified device

https://www.jabra.com/wheretobuy/authorized

https://www.poly.com/us/en/partners/why-buy-authorized

https://docs.microsoft.com/en-us/microsoftteams/devices/usb-devices

https://explore.zoom.us/docs/en-us/zoom-certified.html

What size room is Jabra PanaCast 50 designed for?

Jabra confirmed that the PanaCast 50 is shipping and is certified for Microsoft Teams and Zoom rooms on June 23, 2021. Engineered to be the world’s first new-normal-ready intelligent video bar, the PanaCast 50 reinvents meeting room video, audio, and intelligence for the ‘new normal’ workspace. The Jabra PanaCast 50 is available in Black or Grey.

Professional Grade Audio

The PanaCast 50 features eight professional-grade microphones and an array of four powerful Jabra-engineered speakers, two 50mm woofers, and two 20mm tweeters. Beamforming mics and full-duplex audio allow you to hear and be heard, naturally. Meetings flow better when everyone can communicate clearly. Jabra’s advanced beamforming technology maximizes the signal-to-noise ratio for crystal-clear voices, anywhere in the room. 

And with full-duplex technology, everyone can contribute to the conversation in real-time. So those verbal cues that are so integral to face-to-face conversations will never go unheard. 

Jabra Panacast 50

Outstanding 180° Video 

In addition to Jabra’s world-leading audio, Jabra’s gone all-in on inclusive video that keeps everyone in the frame. The three 13-megapixel cameras, mounted in a high-precision, multi-camera array, cover every part of the room. Their patented real-time video stitching technology intelligently decides exactly the right point to live-stitch the three feeds together, creating a smooth, 180° view in high-definition Panoramic-4K. That means nobody is squeezed together, distorted, or missing from the picture. Jabra PanaCast 50 puts inclusive meetings back on the table, safely. 

Jabra Panacast 50

Virtual Director and Intelligent Zoom 

The Jabra PanaCast 50 features two Automatic Zoom modes.  

  • Intelligent Zoom - dynamically frames all visible people within 3.5 meters (11 feet) of the camera. 
  • Virtual Director - utilizes advanced speaker tracking to focus the camera view on whoever is currently speaking. 

By default, the Automatic zoom mode is set to Intelligent Zoom. You can configure the setting in Jabra Direct > PanaCast 50 > Settings > Camera > Automatic Zoom mode. 

Watch this video featuring available settings via Jabra Direct for the PanaCast 50

Jabra Panacast 50 settings

Safety Capacity & Room Usage Insights 

If your organization has implemented socially distanced meetings, how do you know if your staff is sticking to the guidelines? Jabra’s intuitive software anonymously counts heads and provides notifications when your customized guidelines are being breached. Their unique 180° data stream remains constantly focused on the entire room, delivering real-time people count data, even when the video stream is zoomed in. Visual data in Jabra Xpress allows you to analyze your previous meeting history, and take data-driven action accordingly. This functionality doesn’t require a computer connection so it’ll capture impromptu meetings as well.  

Whiteboard Streaming 

Jabra’s whiteboard streaming technology lets you live stream your whiteboard content. This supports meeting equity and allows in-room and remote participants to see the whiteboard. This is a built-in feature that does not require a secondary content camera.  

The recommended size of the whiteboard should be between 1.5-2.7 meters in width (5-9 feet), however, whiteboards measuring between 1-3 meters in width (3-10 feet) are supported.  

It is recommended that the whiteboard should be positioned within 3.6 meters (12 feet) of the Jabra PanaCast 50, and no closer than 1.5 meters (5 feet). The optimal viewing range is 3 meters (9 feet). 

Before a whiteboard can be shared in a video conference, a whiteboard view must be set up using Jabra Direct.

Optional Remote Control 

The optional Remote Control makes it easier to control your meetings without having to leave your seat. You can access the presets, whiteboard stream, pan-tilt-zoom, mute, adjust volume, and start/end meetings all through the PanaCast 50 Remote Control available in black or grey.  

Simple Installation 

There are only two cables, AC Power and USB so set up is simple. The Jabra PanaCast 50 supports three different installation options to suit every room setup. You can choose from the Wall Mount in black or grey, Table Stand in black or grey, and Screen Mount (VESA). The Wall Mount hardware is included with the purchase of the PanaCast 50. The Table Stand and Screen Mount are sold separately.   

Jabra PanaCast 50 Installation Guide Videos:  

Optimized for UC 

The Jabra PanaCast 50 is optimized for all leading UC platforms, including Microsoft Teams, Zoom, and Google Meet. No matter what platform you use, the PanaCast 50 allows you to collaborate.  

Meeting Room Guidelines 

The PanaCast 50 is designed for meeting room sizes of 3m x 3m (10ft x 10ft) up to 4.5m x 4.5m (15ft x 15ft). In the PanaCast 50 Meeting Room Guide, they share setup information that includes optimized placement of equipment for Large Huddle Room, Huddle Room, and Break Out Room.  

In Conclusion 

The hybrid workplace will require the ability to video enable meeting spaces small and large. The Jabra PanaCast 50 helps provide meeting equity for in-room and remote participants with key features like professional-grade audio, 180° field of view in Panoramic-4K, Intelligent Zoom, Virtual Director, and the built-in whiteboard content camera. Schedule a virtual demo or contact us to learn more about the entire Jabra line of business and contact center audio and video solutions.  

Check out this Jabra PanaCast 50 Quick Demo Video featuring Intelligent Zoom, Presets, and Whiteboard sharing! 

Which Poly Studio P Series is best for you? Poly Studio P5, P15, or P21?

The Poly Studio P Series provide organizations with personal video conferencing device options to support their multiple workstyles from entry-level workers to top executives. Combined with Poly Lens cloud management software and you have a robust solution for IT to easily deploy, monitor, and manage from anywhere.

Poly Studio P Series P5

Remote, In the Office, Hybrid 

When it comes to personal audio and video devices, one size does NOT fit all. Different workers need different technology depending on how and where they work. Today people work remotely, in the office, or a hybrid model with a mix of locations. Workers in a fixed quiet location can benefit from an all-in-one solution like the Poly Studio P21 or Poly Studio P15. Someone working in a shared noisy environment may benefit from an external webcam like the Poly Studio P5 and headset with ANC speakers and a strong noise-canceling mic like the Poly Voyager Focus 2 Series. The Poly Studio P Series work with the video apps you already know and are Zoom and Microsoft Teams certified. 

The goal for business and IT leaders is to identify the right solutions for their workforce based on workstyles and personal workspaces. In this blog, we’ll focus on the Poly Studio P Series Personal Video Conferencing Devices.  

Poly Studio P5

The Poly Studio P5 webcam is great for home, office, private, or shared spaces. Coupled with a headset or speakerphone and you have a complete, portable, audio/video solution. The P5 is designed to attach to an existing computer or laptop monitor and connect via USB. The monitor clamp can be removed to mount on a standard tripod to provide greater positioning flexibility. It has an integrated privacy shutter, status LED light fin that indicates call and mute state.  The Poly Studio P5 also has a built-in USB-A port to connect a wireless headset adapter like the BT600 or new BT700. It’s designed for personal use and offers a built-in single directional microphone and 80° DFOV. See the Poly Studio P5 in action in this video

The Poly Studio P5 Kits are a great value and option for mass deployments or for outfitting new hires. A single SKU includes the Poly Studio P5 webcam and one of four audio devices: a Poly Sync 20 speakerphone, corded Blackwire 3210, corded Blackwire 3325, or a wireless Voyager 4220 UC! Learn more about the Poly Studio P5 Kits here!  

Poly Studio P15

The Poly Studio P15 personal video bar includes a 4K camera, integrated privacy shutter, speakers, multi-microphone array, and two USB 2.0 Type-A ports. This is a great solution for the executive who wants a premium audio and video experience. With NoiseBlockAI and Acoustic Fence technologies, the P15 can be used in either your home or dedicated office. A simple USB connection to your PC or Mac will transform your video conferencing experience. See the Poly Studio P15 in action to include NoiseBlockAI and Acoustic Fence demo in this video

Poly Studio P21

The Poly Studio P21 personal meeting display is truly an all-in-one video conferencing device that is easy to set up and use. This single device is packed with features and functions that include a 21-inch display, camera, microphone, speakers, lighting, wireless phone charger, and can be customized via the Poly Lens App. Take a look at all the available options and settings in this video! This is a great option if you want an additional display that includes all the components necessary for a high-quality video call. Additionally, there are two USB-A ports to connect a corded or wireless Poly headset if you need to take the conversation private. The Poly Studio P21 is a good fit for top executives who prefer a clean, simple solution that allows them to look and sound their best.  

Which Poly Studio P Series is best for you by Workspace


Poly Studio P5 Webcam

  • Home or Office 
  • Private or Shared Workspace 
  • Cubicle or Hot Desk 

Poly Studio P15 Personal Video Bar

  • Home or Office 
  • Private Workspace 

Poly Studio P21 Personal Meeting Display

  • Home or Office 
  • Private Workspace 

Keep Employee Devices Up, Running, and Ready for Action 

Poly Lens makes collaboration better for your employees no matter where they work or the compatible device they choose. You get better line of sight on device health and adoption rates and you may also see fewer help-desk tickets. IT can quickly get started remotely provisioning, monitoring, and troubleshooting from a single pane of glass. And since Poly Lens is cloud-based, it’ll scale with you, maintaining security without all that heavy overhead of traditional IT management. Check out this interview video with a Principal Solutions Architect at Poly where we discuss what Poly Lens is and how it helps organizations.  

Control Your Experience 

Poly Lens Desktop is a single app for customizing your compatible personal devices to how you work. Stay up to date with the latest software and gain access to product guides, setup, and support, right at your fingertips. And with built-in wellness and nature sounds, you’ll have better focus and peace of mind, so you’ll look and sound great.  

How Can Call One, Inc. Help? 

Hybrid work is the new normal. Business leaders need to develop a work-from-anywhere strategy that gives their employees best-in-class solutions. Call One, Inc. can help bring your vision to life, allowing teams to connect, collaborate and perform at their best. We work with all the leading device manufacturers and are constantly testing for ourselves the latest technology. We can help identify the right solution whether your team members work from home, in the office, or on the go. Contact a Call One, Inc. solutions expert today! Watch the Poly Studio P Series Comparison Video below!

What are you doing? Hybrid Work, Work From Home, Work In Office

We recently ran a poll across Call One, Inc’s Twitter, YouTube Community, and LinkedIn. The objective was to see if there was a clear model businesses were adopting in this post-pandemic landscape: hybrid, fully remote, or return to the office. According to Best Practice Institute 2021 Return to Work Study, over 83% of CEOs wanting their employees back in the office in 2021, while only 10% of employees wishing to be back in the office full time. Some companies like Twitter and DropBox are giving employees the option to permanently work remote, according to Vox April 21, 2021 article.  So what is currently happening? We asked in our polls, “As of July 2021, what is your current work model? Work From Home, In-Office, Hybrid, Not Working. We had a total of 2,010 votes. Here are the results:  

Twitter Poll Results – 1,839 votes 

  • 31.4% Working from home 
  • 32% In the office 
  • 22.2% Hybrid  
  • 14.4% Not working 

Hybrid Work Work From Home Work In Office

YouTube Community Poll Results – 140 votes 

  • 61% Working from home 
  • 15% In the office 
  • 19% Hybrid 
  • 6% Not working 
Hybrid Work Work From Home Work In Office

LinkedIn Poll Results – 31 votes 

  • 52% Working from home 
  • 13% In the Office  
  • 32% Hybrid 
  • 3% Not working 
Hybrid Work Work From Home Work In Office

If you take the average of all three poll results: 

  • 48.1% Working from home 
  • 20% In the Office 
  • 24.4% Hybrid 
  • 7.8% Not Working 

What these results show is there is a strong need for audio and video solutions to support employees across multiple environments. Recently I posted a video sharing my home office setup and HQ office setup. My objective is to have a consistent work experience regardless of where I’m working. I’m fortunate to have a dedicated office in both locations. For those who don’t, you have the option of assigning seats or you can take a look at Office Hoteling.   

Office Hoteling 

Office hoteling is the elimination of assigned seating in a workspace. This allows members to reserve office space as needed. Effectively implement hot-desking or hoteling in your office with Embrava Desk Sign. These Desk Signs visually allow users to quickly determine which workspaces are available to be used. Green indicates the space is available. Orange shows it’s reserved. When checked in the sign glows red. Yellow is ending. Learn more in this blog, How Embrava Desk Sign helps with Office Hoteling which includes a video showing the Embrava Desk Sign in action.  

touchdown booths social distancing  Hybrid Work Work From Home Work In Office

Personal Audio and Video Devices 

Business and IT leaders need to identify what experience they want their employees to have in a hybrid or flexible work environment. Those who have been working from home since March of 2020 understand the pros and cons. Hybrid work presents its own set of challenges when it comes to technology. Besides a laptop, what additional hardware will employees be expected to transport to and from the office? I’m a fan of the Poly Voyager Focus 2 and Evolve 75 as audio solutions for hybrid work. I explain the reasons why in this ANC Headsets for Business Collaboration blog. I also like the Poly Studio P5 Kits for the simplicity it provides organizations as they make decisions on device standards. The Poly Studio P5 Kits include an audio and video device all in one SKU which makes it easy to order and manage. Learn more in this blog Poly Studio P5 Kits – Great for Hybrid Work!  

There are so many great options available for personal audio and video devices for Hybrid Work and Work From Home from leading brands that include Poly, Jabra, Cisco, Logitech, EPOS, Yealink, Konftel, JPL, Huddly, VDO360, Belkin, and more! 

Group Audio and Video Solutions 

Another area business and IT leaders need to address are the meeting spaces. With video being a staple of how organizations communicate and collaborate, the need to video-enable all your meeting rooms is important. Konftel and Logitech have made it easy to identify what solutions are best for your various meeting spaces with online room configuration tools. For small to medium meeting rooms, All-in-One Video Bars are a simple and cost-effective way to provide video. There are several options available when it comes to video conferencing. Take a look at these options from Yealink, Konftel, Logitech, Poly, and Jabra.  

Using Microsoft Teams or Zoom?  

Having a certified, reliable, and secure device that offers high-quality audio and video ensures clear conversations. Teams and Zoom certified devices include headsets, desk phones, speakerphones, and more. Whether working from home or on the go, there are Microsoft Teams and Zoom devices for you. 

Sharing Dry Erase Whiteboard in Video Meetings 

 Hybrid Work Work From Home Work In Office
Logitech Scribe

Dry Erase Whiteboards are great for education, training, and collaboration. They are still widely used. In the past, remote participants struggled to see what was on a whiteboard. Today solutions from Logitech, Jabra, and others, allow presenters to share content from the whiteboard in stunning fashion. Take a look at this quick Logitech Scribe demo from my HQ office!  

 Hybrid Work Work From Home Work In Office

In Summary 

As of today, people are working remotely, in an office, or both. The need to communicate and collaborate doesn’t change regardless of location. Business and IT leaders need to ensure their team members have the right tools for their role regardless of where their working. Call One, Inc. can help people do their business better. Contact us to learn which solutions are best for your team members!  

 

All-in-One Video Bars Perfect for Small and Medium-sized Meeting Rooms

Regardless of what work model companies and organizations are implementing, video is a part of the equation. Most organizations have one or a few large meeting rooms however, they have more small to medium-sized meeting spaces. Some have hundreds to thousands of these spaces. All-in-One Video Bars are a great way to easily video-enable these rooms for these reasons:  

  • Compatible with all major video platforms 
  • Compact all-in-one design 
  • Easy to Set Up 
  • Easy to Use  
  • Affordable 

Additionally, device management software is available to help simplify the deployment, monitoring, and management of these devices.

All-in-One Video Bars for Small Meeting Rooms (Up to 6 People)

Huddle Rooms banner All-in-One Video Bars

Poly Studio – MSRP $949 

The Poly Studio is a premium USB video bar built for rooms with up to 6 people. It’s designed for BYOD spaces that allow users to bring in their laptops and connect to the video service platform of choice. It has integrated mics and stereo speakers with a 4K, 120° wide-angle; Group framing/speaker tracking; 5x EPTZ camera. It has a USB-A connection to a PC or Mac for video calls. The Poly Studio includes some great audio technology features that improve the meeting experience. Eliminate distracting sounds with their patented Poly NoiseBlockAI technology. Acoustic Fence technology keeps voices and other noises outside of the fence perimeter that can be adjusted from narrow to wide via the Polycom Companion App. Check out this Poly Studio Acoustic Fence demo against barking dogs!  

Logitech MeetUp– MSRP $899.99$1,079.99 

Logitech MeetUp is designed for small meeting spaces and packs big features into a compact form factor. Includes 4K Ultra HD Camera with 5x HD zoom, a full-range speaker system, beamforming microphone array, and motorized pan/tilt lens. Additional features include Logitech RightSense™ technologies which is a suite of technologies that include and RightSight™, RightLight™, and RightSound™. The MeetUp also allows you to connect mobile devices via Bluetooth for use in audio conference calls. It’s a great option for rooms of up to 6 people. The Logitech MeetUp is simple to manage with Logitech Sync Device Management. Watch this video to learn how Logitech Sync can help your business.  

VDO360 TridentAI – MSRP $849 

The TridentAI is an all-in-one solution for next-generation video conferencing. Get a 120° wide-angle field of view, 4K auto-tracking video, a four-microphone beamforming array, and a speaker that fills your conference room with crisp audio output. Keep your team working seamlessly in a remote or hybrid environment. Perfect for BYOD, BYOM, and modern collaboration spaces. Take it out of the box, plug the camera into your USB-C port, hang it on your monitor or mount it on a tripod and you’re ready to go. You don’t need extra software or drivers. The TridentAI doesn’t care which operating system you choose, it plays well with Windows, Android, Mac OS, and Linux. See it in action in this video!  

Konftel CC200 – MSRP $899 

The Konftel CC200 is designed for a meeting size of up to six people. Unlike the first three video bars I’ve shared, this is a whole video system in a compact collaboration camera. There is no need for a computer. Connect via SIP/H.323 or WiFi.   Check out this video where I unbox, configure, set up, and share some of the CC200 features! You can share content wirelessly with all the meeting participants – sending it from your laptop or mobile phone to the Konftel CC200. We call this Wi-Fi Display. If your organization requires screen sharing to be done by cable, the Konftel AV Grabber is available as an accessory. This is a feature-packed solution that can quickly and cost-effectively transform any space with a screen into a venue for video conferencing.  

Poly Studio X30 – MSRP $1,699 $2,199 

Poly Studio X30

The Poly Studio X30 is ideal for small meeting rooms of up to six people that need an all-in-one video solution. You can order with or without the TC8 touch control. It’s radically simple to use with support for leading cloud video services built right in—no PC or Mac required. Voices are crisp and clear, thanks to a beamforming microphone array and acoustic chamber design. Built-in, wireless content sharing lets users share from their devices without the need for cables or pucks. Setup, management, and maintenance are all streamlined, too. Say hello to lower IT costs. Check out this quick overview video where we set it up and demo the Studio X30.  

Jabra PanaCast 50 – MSRP $1,195 Grey or Black 

The Jabra Panacast 50 is engineered to be the first new-normal ready intelligent video bar. It’s great for standard (10 ft x 10 ft)to large (14 ft x 14 ft) huddle rooms with up to seven people. As well as break-out rooms.  See Meeting room setup guidelines. The Jabra Panacast 50 has a unique 180° field of view that keeps everyone in the picture at a safe distance. Virtual Director intelligently adjusts the video in real-time for more immersive meetings. Intelligent Zoom automatically adjusts the field of view to include everybody in the conversation. There is also a whiteboard sharing/content camera (Windows only) for real-time whiteboard streaming for more inclusive remote collaboration. Watch this Jabra Panacast 50 overview video! See all Jabra Panacast Solutions and Accessories.  

Logitech Rally Bar Mini – MSRP $2,999 

Logitech Video Conferencing All-in-One Video Bars

Rally Bar Mini is Logitech’s premier all-in-one video bar for small rooms and huddle spaces. It’s remarkably simple to use,  manage,  and deploy at scale,  delivering the capabilities of larger video bars like Logitech Rally  Bar in a compact form factor for smaller spaces.  With studio-quality audio and video, motorized pan and tilt,  and  AI-powered performance,  Rally  Bar Mini sets new standards for video collaboration. Easily connects to virtually any  PC or Mac®, with no additional software required. Built-in compute allows you to run supported video conferencing applications such as Zoom directly on the device. Check out the Logitech Rally Bar Mini Data Sheet for a list of features and benefits, accessories, and technical specifications. Watch this overview video!  

All-in-One Video Bars

The Yealink MeetingBar A20 with CP18 touch panel is an all-in-one Android video collaboration bar for small meeting rooms.  Featuring a 20MP camera and 133° superwide-angle lens,  A20  delivers outstanding video quality. Together with the electric lens cap,  and AI technologies including Auto  Framing and Speaker Tracking, allow users to experience a smarter and safer video conference.  With 8 MEMS microphone arrays and Yealink noise-proof technology, A20 brings excellent audio experience in small rooms even in full-duplex mode and ensures that everyone can be heard as well as seen.  Moreover, A20 combines a computing unit, camera, microphones, speaker, Wi-Fi, and Bluetooth, which provides you a solution for simple deployment.  A20 supports cloud video platforms like Zoom and Microsoft  Teams without a PC or Mac. The A20 is capable of content sharing and whiteboarding that makes the meeting more communicative and collaborative. Simple and flexible deployment but powerful features deliver excellent video collaboration performance. Check out this brief demo from Microsoft Ignite 2020.   

All-in-One Video Bars for Medium Rooms  

Poly Studio X50 – MSRP $2,999$3,499

Poly Studio X50 front All-in-One Video Bars

he Poly Studio X50 is ideal for medium-sized rooms with up to 10 participants and can be ordered with or without the TC8 Touch Control. The Poly Studio X50 video bar delivers radical simplicity in a small, elegant package. In small- and medium-sized rooms, connect easily with whatever video collaboration software you may use. Experience full boardroom-quality audio, advanced camera capabilities, and quick wireless content—all in one sleek video bar. And say goodbye to unnecessary pucks, cards, and cables, along with the PC or Mac to drive the meeting,  since the Poly Video OS runs the show. Easy to install, easy to manage. It also offers dual monitor support to ensure an ideal setup for many types of rooms.  

Logitech Rally Bar – MSRP $3,999 White or Graphite 

Logitech Rally Bar Graphite

Logitech Rally Bar sets a new standard for video meetings in midsize rooms, with expansion options for larger groups and settings. It’s remarkably simple to use,  manage,  and deploy at scale, delivering cinema-quality video and audio in a sleek, all-in-one form factor. Plug and play Rally Bar with any PC or Mac, or leverage the built-in compute to run video conferencing applications directly on the device. Rally  Bar features a multi-element lens assembly,  powerful low distortion speakers,  and an advanced mic system to create meeting experiences that sound as good as they look. A dedicated  AI camera amplifies RightSight auto-framing and delivers insights about room usage directly to the Logitech Sync dashboard. Learn more about Logitech Sync in this video interview with Sr Product Manager, Trevor Rush. Upgrade your video collaboration with Rally Bar. Check out this Logitech Rally Bar Overview video we did with fellow YouTuber and Microsoft MVP Ragnar Heil

In Summary 

The global pandemic has forever changed the workplace. Video conferencing and collaboration are now the new normal. Meetings will be a mix of in-person and remote participants moving forward. Meeting spaces of all sizes will need to be video-enabled. All-in-one video bars are a great option for small to medium-sized meeting rooms for these reasons: Compatible with all major video platforms, Compact all-in-one design, Easy to Set Up, Easy to Use, and Affordable. Listed are units we’re familiar with based on our partnerships. There are other video bars like the Aver VB130, Neat Bar, and Bose Videobar VB1. I haven’t had the pleasure of testing those solutions yet.  

If would like to schedule a meeting to discuss your small to medium meeting room video needs, contact us!  

Poly Studio P5 Kits

Poly Studio P5 Kits – Great for Hybrid Work

The Poly Studio P5 Kits are a great option for Hybrid Work, Remote Work, or Work from Anywhere! Organizations everywhere have implemented video conferencing to stay connected to their team members, partners, and customers. In our post-COVID world, video meetings will continue to be a part of the overall business communications and collaboration strategy moving forward.

What business leaders are looking for

Business leaders are looking for solutions to video enable their individual employees regardless of where they are working. The solution needs to support these requirements:

  • Compatible with all major video collaboration platforms and applications to include Microsoft Teams and Zoom.
  • Easy to set up and use
  • High quality audio and video device
  • Satisfy various workstyles
  • Easy to order and deploy

Poly Studio P5 Kits – A range of options for any workstyle

Poly has done a great job of creating a solution that helps satisfy all the above and then some with their Poly Studio P5 Kits. These kits include everything you need for a great audio and video experience. All the components come in a single box which makes it easy to order and deploy. And because the Studio P5 webcam includes an integrated USB-A port, all you need is a single USB port on your PC to connect both webcam and audio device. Take a look at this video that provides a complete overview and audio and video quality test of the Poly Studio P5 Webcam.

There are currently four different kits designed to support a broad range of users and workstyles. The packaging is important. IT deployment teams and individual employees receive everything they need thoughtfully packaged in a single box! This makes it easy to order and deploy without having to mix and match different products. This makes it easy for users to set up, with one common, integrated set of instructions. As an added benefit, the wireless headset and speakerphone bundles can connect the wireless USB adapter right to the Studio P5 webcam!

Let’s take at review the four Studio P5 Kits:

Poly Studio P Series

MSRP $149.95 – Poly Studio P5 kit with Blackwire 3210 – The Studio P5 with Blackwire 3210 is ideal for users who need a professional quality experience at an affordable price. The single-ear design of the headset is ideal for multi-taskers who want one ear free to hear what else is going on in their environment, while still getting great call quality.

Poly Studio P Series

MSRP $259.95 Poly Studio P5 kit with Blackwire 3325 – The Studio P5 with Blackwire 3325 is ideal for users who prefer a stereo experience so they can fully focus on the meeting, while staying at an affordable price.

Poly Studio P Series

MSRP $259.95 Poly Studio P5 kit with Sync 20+ – The Studio P5 with Sync 20+ is ideal for users who don’t want to wear anything at all. It delivers a premium personal speakerphone experience with a wireless connection that also goes directly to the camera and is ideal for enclosed workspaces.

Poly Studio P Series

MSRP $269.95 Poly Studio P5 kit with Voyager 4220 UC – The Studio P5 with Voyager 4220 UC is ideal for users who value a wireless stereo headset experience. This allows them to maintain a great calling experience with the freedom to move around, unattached to any cables. The Bluetooth adapter for the headset connects directly to the Studio P5 camera to simplify setup and free up USB ports on the laptop.

Poly Lens Desktop

Poly Lens Desktop is a single app for customizing your supported Poly personal devices. In the desktop app you will have access to:

Insights – Check your device usage and workstation connectivity.

Poly Studio P5

Health and WellnessYou can enable Soundscapes that include Mountain Ranch, Gentle Ocean, or Babbling Brook sounds to create a soothing environment to keep distractions at bay. Get reminders to hydrate, take vision breaks and rest. Play soundscapes to improve focus.

Best PracticesOptimize your camera and learn how to make your workspace more ergonomic.

Poly SupportExperiencing issues? Let Poly help.

Poly Studio P5 Kits

Customize Your Personal Poly Device

Overview – Get status update of device.

Settings – Customize the multiple settings depending on device.

Support – Access Quick Start Guide, User Guide, Device Info & Logs, Contact Support

Poly Studio P5 Kits are a great Value

Personally, I believe Poly has a created an awesome solution that aligns well with the current landscape. Business and IT leaders are actively searching for solid performing, easy to set up and use, personal audio and video device solutions they can deploy across their organization to support multiple uses cases and budgets. Poly has provided that at a great value. Check out the savings you get by going with a Poly Studio P5 Kit vs buying each item separately.

Poly Studio P5 webcam $129 + Blackwire 3210 $44.95 = $173.95 – P5 Kit $149.95 = $24 Savings

Poly Studio P5 webcam $129 + Blackwire 3325 $84.95 = $213.95 – P5 Kit $179.95 = $34 Savings

Poly Studio P5 webcam $129 + Sync 20+ $199.95 = $328.95 – P5 Kit $259.95 = $69 Savings

Poly Studio P5 webcam $129 + Voyager 4220 UC $239.95 = $368.95 – P5 Kit $269.95 = $99 Savings

Poly Solutions

Poly offers complete solutions that include headsets, speakerphones, video solutions, conference and desktop phones, software, and services to support small to global enterprise customers. If you would like to learn more about Poly Solutions, contact us!

See the Poly Studio P5 Kit with Voyager 4220 UC Video!

Want to see what you get and how it’s packaged? Watch the video below where I do an unboxing and quick audio and mic test.

Business Webcam Battle

Battle of the $129 Business Webcam | Logitech C930e vs Poly Studio P5 vs Konftel Cam10

The Logitech C930e Business Webcam, Poly Studio P5, and Konftel Cam10 all have at least one thing in common: MSRP of $129.

These webcams were designed for business use with all the major video conferencing and collaboration platforms to include Skype for Business, Microsoft Teams, Zoom, Cisco Webex, and more. Below we have listed the features, functions, and specifications of each camera to help you make a more informed purchasing decision. We have also included a comparison video so you can see the video quality and hear the mic performance of each business webcam side-by-side. 

Logitech C930e Business Webcam

The C930e is a part of Logitech’s business Webcam lineup. With a full HD 1080p resolution and 90-degree field of view, this camera is packed with features.

  • HD 1080p video quality at 30 frames-per-second: Brings life-like HD video to conference calls, enabling expressions, non-verbal cues and movements to be seen clearly.
  • Widest-ever business webcam field-of-view: Enjoy an extended view – 90 degrees – perfect for presenting using a whiteboard or doing demos.
  • H.264 UVC 1.5 with Scalable Video Coding: Frees up PC bandwidth by putting video processing within the camera, adjusting dynamically to the available bitstream. The result is a smoother video stream in applications like Skype® for Business.
  • Logitech RightLightTM 2 technology and autofocus: Webcam intelligently adjusts to improve visual quality in low light at multiple distances
  • 4X digital zoom in Full HD: 4X zoom at 1080p provides the highest level of detail for your calls, visuals and presentations.
  • Pan, tilt and zoom option: Pan, tilt and zoom within the 90-degree field-of-view scene for focused viewing during desktop video conferences.
  • Professional-grade Certifications: Certified for Skype for Business, Cisco® compatible2and enhanced integration with Logitech Collaboration Program (LCP) members3 integrated experience with most business-grade video conferencing platforms
  • Premium glass lens: Enjoy razor-sharp images even when showing documents up close, a whiteboard drawing or a product demo.
  • Convenient privacy shutter: Easy lens enclosure for added privacy and security.
  • Plug-and-play USB connectivity: Easily connects to a PC or Mac® with no additional software required.
  • Multiple mounting options: Freedom to mount the camera wherever it works best – LCD screen, notebook, or tabletop – by using the attached clip or the tripod embedded thread.

Poly Studio P5

As of 4/22/2021, the Poly Studio P5 personal webcam is Microsoft Teams certified. Designed for business use, the P5 is both innovative and smart. One simple but important feature that makes it stand out from competitors is; the integrated USB port (see image below). This allows you to plug in an extra wireless headset, speakerphone, or other USB peripherals. Get a complete audio and video solution with the convenient and value-priced Poly Studio P5 Kits that include the camera and audio device.

  • Works with any video app and is certified for Microsoft Teams and Zoom
  • Low light quality & true-color images
  • 1080p (Full HD), 720P (HD) Compatible
  • Custom controls through Poly Lens Desktop
  • Autofocus with 4x zoom / EPTZ
  • Single directional microphone optimized for personal workspaces
  • 80° DFOV
  • USB 2.0
  • UVC/UAC Plug and Play compatible
  • Integrated USB 2.0 Type A cable
  • Integrated privacy shutter
  • Adjustable monitor clamp
  • Tripod ready
  • USB-A port built-in for wireless headset adapter
  • Status LED indicates calling and mute state
  • Manageability
    • Cloud: Poly Lens service
    • Local (Windows/Mac): Poly Lens Desktop App

Konftel Cam10

The Konftel Cam 10 is built for those who demand professional video quality. Create an enhanced visual and audio experience with a wide 90 degree viewing angle, HD video output, dual microphones and easy set-up. The portable Konftel Cam10 is your perfect home and traditional office companion, or for wherever you are working.

  • 1080p Full HD
  • 4x digital zoom
  • Digital picture noise suppression
  • Audio noise suppression
  • USB 2.0
  • Two-year warranty
  • 90° field of view
  • Autofocus
  • Dual microphones
  • Built-in privacy shutter
  • Climate Neutral Certified

In Conclusion

You can’t go wrong with any of these $129 Webcam options. It comes down to your personal preference and use case. Check out this blog on things to consider before buying a webcam. To get a better idea of how these webcams perform, take a look at this side-by-side comparison video! If you would like to learn more about these webcams or audio and video solutions for your employees and meeting spaces, contact us!

Hybrid Work Solutions from Yealink

Hybrid Work Solutions from Yealink

Yealink was established in 2001. They are a global brand that specializes in video conferencing, voice communications and collaboration solutions with best-in-class quality, innovative technology, and user-friendly experience. Their solutions can be found in 140 countries and regions and rank number one in the global market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence Leadership Award Report, Frost & Sullivan, 2019).

Their portfolio of voice and video solutions continues to expand. They offer a full suite of products to support hybrid work or wherever you work. They recently introduced the Yealink Dual/Mono UC Workstation DECT Wireless Headset solutions. The UC Workstation gives users the possibility and flexibility to connect devices and manage communications from a single device. It also acts as a hub that integrates a full-duplex speakerphone, a wireless charging mobile phone stand, a 4-inch touch console, and a USB hub, which, together offer incredible set of features allowing you to meet, connect and collaborate seamlessly and intelligently. Watch this video to see an overview of the WH6X UC Workstation and see it in action!

You can personalize and manage your Yealink headsets, webcams and speakerphones with Yealink USB Connect software for Windows or Intel MAC.

Now, let’s take a look at some of their portable hybrid work solutions!

At only an MSRP of $89, the UVC20 is a great budget-friendly webcam that provides these key features and benefits:

  • Smooth Video, Premium Experience – UVC20 ensures smooth experience and clear communication with premium video and audio experience. 5 mega-pixel full HD glass lens delivers 1080P HD (1080p@30fps, 720p@30fps) video and true-to-life clarity. The built-in Omni-direction mic supports accurate voice pick up ranging up to 180°/4.9 feet, ensuring crystal-clear communication.
  • EPTZ Control, Rotatable Lens – Through Yealink USB Connect software, you can realize ePTZ control for UVC20. Moreover, it is easy for you to rotate the lens to quickly switch video images. Easy Using, Quick Start-up as a USB camera, UVC20 is plug-and-play and right for various video conferencing platforms or applications with a convenient BYOD experience. Moreover, Yealink USB Connect delivers a host for the capability to monitor usage, access the device information, conduct diagnoses, and perform firmware updates, which is time-saving and worries-free for management.
  • Lens Cap, Privacy Secure – The built-in lens cap is anti-lost and well protects the camera lens, conference security, and personal privacy, which is reliable and safe for personal desktop use.
  • Watch UVC20 Webcam in action in this video: https://youtu.be/3ZDu6C6GNL0

The Yealink UVC30 Desktop comes in at an MSRP of $279. The UVC30 Desktop is a USB camera with 4K ultra-HD and 3x digital zoom to provide a vivid and excellent video experience.

  • Superb image quality – UVC30 Desktop delivers a best-class image quality with natural color reproduction, but also the smooth video and detail, endeavoring to optimize the meeting experience for users. UVC30 Desktop also supports multiple resolutions, including 4K/30FPS, 1080P/60FPS, 720P/60FPS adapt to different display and application.
  • Ultra-expansive field of view – With a large 120° field of view, people sitting in front of the monitor or laptop can be seen without adjusting the camera.
  • Windows Hello feature – Certified by Microsoft, UVC30 Desktop is capable of Windows Hello feature to enhance your PC login security.
  • HD voice quality – The embedded microphone helps UVC30 Desktop to achieve 150°/ 6.6 feet voice pickup range, delivering a vivid and optimal human sound.
  • Watch UVC30 Desktop Camera Video: https://youtu.be/TbaLLwT13QM
  • Watch Video of Overview of Yealink USB Connect Software and UVC30 Desktop Camera: https://youtu.be/5oGMSqAfga8
Hybrid Work Solutions from Yealink

The Yealink UH33 is a single ear headband style headset with wideband audio technology and HD voice. It provides USB-A and 3.5mm jack connectivity for computer or mobile devices. The UH33 offers an inline control with answer/end call, volume up/down and mute. At only $53, this headset is a great value.

  • Supports SIP-T41S/T42S/T46S/T48S/T53/T53W/T54W/T57W/T58A/VP59
    • For T41S/T42S/T46S/T48S: upgrade to the version 82 or higher
  • USB and 3.5mm connectivity to laptop and mobile phone or tablet
  • Simple call management via control unit
  • Integrated LED indicator and warning tone
  • ActiveProtection technology safeguards users from acoustic injury
  • HD Voice/Wideband speaker performance and noise cancellation
  • 330° bendable boom arm for easy adjustment without breaking.
  • Watch Yealink UH33 Overview and Mic Test Video https://youtu.be/cE9MliRV0nI

The Yealink UH36 is a USB wired headset available in single and dual ear headband wearing styles. They are available in USB-A or USB-C with 3.5mm jack connectivity for use with select IP phones, computer, tablet, and smart phone. They are also available in UC and Microsoft Teams certified variants. Currently the Yealink UH36 Mono variants are only $55.99 and UH36 Dual variants are only $63.99!

Yealink UH36 Diagram Hybrid Work Solutions from Yealink
  • Simple and Flexible Connectivity – USB-A connectivity to Yealink IP Phones, including T41S/T42S/T46S/T48S/T42U/T43U/T46U/T48U/T53/T53W/T54W/T57W/T58A/VP59 (T41S/T42S/T46S/T48S should be upgraded to version 82 or higher)
    • USB and 3.5 mm connectivity to PC and mobile device
  • HD Voice / Wideband speaker performance
  • Noise Canceling Microphone and passive noise cancellation
  • ActiveProtection technology safeguards users from acoustic injury
  • Integrated LED indicator and warning tone
  • 330° bendable boom arm for easy adjustment without breaking
  • Watch Yealink UH36 Unboxing and Mic Test video https://youtu.be/Gr–K1zoylM
  • Watch Updated Yealink UH36 USB Headsets – Including Mic Test video https://youtu.be/XKb1sL2jrTQ

CP900 and CP700 Series

The Yealink CP900 and CP700 Series are portable USB/Bluetooth speakerphones designed for personal use or small groups in small meeting spaces or on-the-go. They are available with the BT50 USB dongle or without. They are a great value based on their premium quality and performance and low price.

  • A premium full-duplex experience – Yealink speakerphones support full-duplex technology, so calls sound their best on both ends.
  • Intelligent noise canceling – Enjoy crystal-clear sound thanks to the distraction-free noise canceling technology, so participants can focus on the call and catch every single word and idea.
  • Excellent sound performance – Built with wideband audio, acoustic echo cancellation, and Optima HD Voice, Yealink speakerphones provide exceptionally clear sound. And you can also use them for listening to music.
  • Portable design – Yealink’s CP700 and CP900 speakerphones have a lightweight design and are small and compact enough to carry in a laptop bag or backpack. (A sturdy travel case is also included.)
  • Intelligent connectivity – Yealink speakerphones can connect to PCs, tablets, and smartphones via the USB cable, Bluetooth, and the BT50 dongle, supporting up to two simultaneous connections.
  • Teams smart buttons – Multiple buttons for full call-control compatibility offer a low-learning-cost experience and call effectiveness. Deep integration with Microsoft Teams includes a dedicated Teams button, making it easier for users to achieve Teams collaboration.
    • A flashing light indicates a notification for an unanswered call, a voice mail, or an upcoming meeting from the Teams application.
    • Press to activate the Teams application.
    • Press to access the Cortana intelligent assistant.
Yealink CP900 Diagram Hybrid Work Solutions from Yealink

The Yealink CP900 is designed with six directional microphones positioned around the base, which pick up sound from 360 degrees. Participants do not need to huddle around the speakerphone while speaking. This enables a flexible setting with a more natural and immersive conversation.

CP900 Series

  • CP900 with BT50 USB Dongle, Microsoft Teams certified MSRP $259 (Currently only $184.95)
  • CP900 (no dongle), Microsoft Teams certified MSRP $230 (Currently only $159.95)
  • Ideal for meetings of up to 6 people
  • Premium audio quality for calls and music
  • Battery with 12-hour talk time and 450-day standby time, power save mode after 30 minutes
  • Optimized for voice pickup range of 6.5 feet
  • Watch Yealink CP900 Speakerphone – Audio Tests and Overview video https://youtu.be/k9_Lmwnj_z8

CP700 Series

Conclusion

Yealink’s Hybrid Work solutions are a small part of very broad communications and collaboration solutions portfolio that includes SIP desk phones, conference phones, DECT phones, video phones, and audio/video solutions for meeting spaces of all sizes. If you’d like to learn more about Yealink solutions or see if you qualify for a free Yealink Trial, contact us!

Webcams for Business

Webcams for Business – What to consider

There is no shortage of webcam options available for businesses to select from. In fact, it can become a bit overwhelming. Organizations like Call One, Inc. and our sister company Hello Direct can help you select the right webcam for your multiple use cases.

Here is a guide of things to consider when choosing webcams for business. 

Compatibility with Operating System

Not all computers and laptops are created equal. Make certain the webcams you are considering are compatible with your computers’ Operating System/s. Most leading webcam manufacturers will provide a System Requirements list. For example, the Logitech C925e System Requirements are: Windows 7 or later, macOS® 10.7 or later, Chrome OS™ Version 29.0.1547.70 and later. Some webcams will even include the type of processor and recommended RAM, like the Cisco Webex Desk Camera System Requirements list: Operating system: Windows 10 with Universal C Runtime and above, Mac OS X 10.12 and above | CPU (Recommended) I5@2.4 GHz/i7@1.9 GHz Intel processor, or a processor with equivalent capabilities | RAM (Recommended) 8 GB or more | USB Port: USB-C port, USB-A port (USB 2.0 or USB 3.0, 4K video requires USB 3.0 port).

Be sure to check webcam System Requirements before you buy.

Video Platforms Supported

Most USB webcams will work across all major and popular video platforms, but it is a good idea to check to ensure webcam will work in your video environment. Some webcams are certified to work with specific platforms. This means the webcam manufacturer has met all the specifications and requirements set forth by the platform provider to perform in an expected way. For example, the Logitech C930e, Yealink UVC20, Huddly IQ, Jabra Panacast and others are certified for Skype for Business and Microsoft Teams. However, they are also compatible with other popular applications to include BlueJeans, Cisco Webex™, Fuze, Google Meet™, GoToMeeting®, Lifesize Cloud, Pexip, RingCentral Video, Vidyo, and Zoom®.

Windows Hello Support

Microsoft face authentication in Windows 10 is an enterprise-grade identity verification mechanism that is integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. Windows Hello face authentication utilizes a camera specially configured for near infrared (IR) imaging to authenticate and unlock Windows devices as well as unlock your Microsoft Passport.

I’m currently testing multiple cameras however, here is a list of cameras Call One, Inc. offers currently that support Windows Hello: Logitech Brio, Yealink UVC30 Desktop, and Cisco Webex Desk Camera.

Webcams for business

Video Resolution

Today you can purchase webcams with 4K video resolution to include: Logitech Brio, Yealink UVC30 Desktop, Konftel Cam20, Huddly IQ, Jabra Panacast, VDO360 3See, Poly Studio P15 and the Cisco Webex Desk Camera.

Most users are good with 1080p and even 720p depending on their role in a video meeting.  Some cameras have a fixed resolution like the Logitech C505e at 720p at 30 fps. While many webcams can adjust from 720p to 1080p. Most presenters will do well by selecting webcam with higher video resolution.

Field of View and Auto Framing

Field of View (FOV) has become increasingly more important as video meetings have become a part of our daily lives. Today people are joining from a variety of environments and some are using green screens to help hide their background. Some video participants prefer less of their background to be seen and require a webcam with a narrow FOV. While others need to share a wider field of view. The ability to adjust field of view is ideal for many use cases and select webcams offer that function via their software. While others allow you to zoom or provide pan, tilt, zoom capabilities via their software. The Cisco Webex Desk Camera supports FOV adjustment between 65°, 70°, 75°and 81°. The Logitech Brio supports FOV adjustments between 65°, 78°, and 90°. If you need a wider field of view, the Jabra Panacast offers 180 degree field of view with the option to adjust between 90°, 120°, 140°and 180°. Some cameras have a fixed FOV with digital zoom. How much or how little of your background do you want shown? Field of View is something to consider.

Webcams for business

Auto Framing, Group Framing, Intelligent Zoom, or whatever they name the technology, is a great feature available from select cameras. This technology finds you and frames you perfectly in the center. This is great for those who like to walk and talk or simply need to move to another area of the room and not have to manually adjust position of camera. These cameras offer this feature: Huddly IQ, Jabra Panacast, and Poly Studio P15.

Autofocus and Auto Light Correction

Autofocus is a great feature especially if you want to show something directly from of the camera so others can see the detail. Most cameras offer Autofocus however a select few lower cost models like the Logitech C505e and JPL Vision Mini do not support. Low light or poor lighting is a major factor depending on your location. Some have ideal settings with strong light source facing them while others due to room and furniture configuration may have strong light source coming from behind them or they have poor or no light source. All the Logitech Business Webcams offer RightLight technology that help you look your best in any lighting environment. Other webcams like the Poly Studio P5, Konftel Cam10, JPL Vision and Vision Mini, and Cisco Webex Desk Camera all offer Auto Light Correction.

Built-in Microphones

Personally, I strongly recommend a good corded USB or wireless headset or USB speakerphone. However, I understand some folks rely solely on their laptops for audio so having solid performing built-in mics available, is an upgrade. Webcams offer a variety of options from single omni-directional mic, two omni-directional mics, single and dual directional microphones, two full-duplexed microphones to microphones that can also support background noise reduction. If you need to walk away and still be heard, the VDO360 2See includes a far-field mic array that picks up your voice from up to 8 meters / 26 feet away.

Privacy Shutter

Many like the peace of mind of having a privacy shutter on their webcam when not in use. I am a fan of webcams with built-in privacy shutters like the Poly Studio P5, Logitech C925e, Konftel Cam10, Yealink UVC20, and Cisco Webex Desk Camera. Some do not include a lens cover like the Logitech C505e and Huddly cameras. If a privacy shutter is important, be sure to ask if one is included.

Mounting Options

Because of the multiple use cases, many folks require threaded tripod-ready mounting as well as mounting clip to attach to monitors and laptop screens. Some also invert the camera and mount in ceiling. If you are looking to flip and mount camera upside down, ensure there is software available to invert view.

USB-A or USB-C Connectivity and Cable Length

Most webcams today provide a USB-A connection. However, many newer computers and laptops only provide USB-C ports. Some cameras include USB-A and USB-C connection options. The Yealink UVC30 Desktop camera has a USB-A cable and includes a USB 3.0 Type A to Type C adapter. The Cisco Webex Desk Camera includes removeable USB-C to USB-A and USB-C to USB-C cables. The Poly Studio P15 and VDO360 3See include a USB-C type connection. I have tested USB 3.0 Type USB-A to type USB-C adapter with several USB-A webcams and they have worked.

There currently does not appear to be a standard USB cable length and will range from 3ft to 7ft+. Check on cable length prior to ordering to ensure the length will be sufficient for your setup.

Additional USB Ports

Computer manufacturers are decreasing the number of USB ports they include. Some webcams include additional USB ports that can be used to connect a headset, speakerphone, or other USB peripheral. The Poly Studio P5 and VDO360 1See each include one USB-A port and the Poly Studio P15 includes two additional USB-A ports. This is a great feature to consider when selecting a camera.

All-In-One

If you are looking for a personal all-in-one device that includes a camera, microphones, and speakers, you may want to consider the Poly Studio P15 or VDO360 3See. Check out the Poly Studio P15 in action in this video below!

Device Management

Today the hybrid work model is prevailing across multiple industries. Remote work will be a part of many. Being able to manage your audio and video devices personally or remotely is something to consider. Leading brands like Poly, Logitech, Yealink, Jabra, and Cisco offer enterprise and individual device management software to ensure your devices are performing optimally by having the latest software and firmware updates. Additionally, you can access multiple features and settings to help customize your video experience.

Warranty

Warranty can range from 1 to 3 years depending on webcam brand and model. All Logitech Business Webcam models include a 3-year limited hardware warranty. Beyond warranty, check with your vendor to understand the warranty service process. However please note, I have tested several webcams and it is very rare for a webcam from an established brand like Logitech or Poly to quit working. We have experienced issues with some of the lesser-known brands.

Price

Fortunately, there are webcams available to support all budgets. I have tested really low-cost (Under $50) webcams like the Adesso CyberTrack H3 and H4 webcams and JPL Vision Mini as well as moderately priced webcams ($89-$129) like the Yealink UVC20, JPL Vision+, Logitech C925e, Logitech C930e, Poly Studio P5 and Konftel Cam10. I have also tested the premium models in the $199+ range to include the Logitech Brio, Cisco Webex Desk Camera, Huddly IQ, Konftel Cam20 and all-in-one units like the Poly Studio P15. Of course, the size and scope of deployment will impact pricing so don’t let MSRP be your deciding factor.

In Conclusion

The individual use case will ultimately determine which webcam is best. Our helpful team along with our partners can help you and your business select the right solution. If you would like to set up a meeting to discuss your audio and video solutions needs, contact us!

Check out our Desktop Video Solutions and watch us put these webcams to the test in this Webcam and Video Collaboration Solutions Playlist!

Yealink UVC20 Webcam

Yealink UVC20 Webcam | First Look

Released in March of 2021, the Yealink UVC20 Webcam is a budget friendly webcam with 1080p video quality and an integrated privacy shutter.

The UVC20 is compatible across all major video conferencing platforms to include Zoom and Microsoft Teams. It’s great for Live Streaming, Training, Distance Learning, Telemedicine, Work From Home and to join video calls from your desktop in the office.

Powered by 5,000,000 pixel full HD glass lens, Omni-direction mic, auto exposure, auto focus, and rotatable lens, the Yealink UVC20 ensures perfect clear video in any environment. Compatible with virtually all video conferencing software applications, you can quickly set up and run any meeting.

  • 1080P Full HD display
  • Ultra HD audio
  • Automatic exposure, intelligent adjustment
  • Built-in omnidirectional microphone
  • Easy using, quick start-up
  • Built-in lens cap, privacy secure
  • 30 Frames Per Second
  • USB-A Cable
  • Auto Focus technology
  • 4.9ft microphone pickup range
  • Installation software to optimize your webcam

Yealink USB Connect supports the management of multiple Yealink USB devices to include their headsets, speakerphones, and webcams. It’s available for Windows and Mac.

Yealink UVC20 Webcam

In addition to software and firmware updates on the UVC20 webcam to ensure optimal performance across all video platforms, Yealink USB Connect allows you to adjust multiple settings to include exposure, image settings, white balance, and other settings like inverted (upside-down) mode and camera pan direction. You can also access device diagnostics, device recovery and check device status. 

Our Final Thoughts

Yealink has a done a fantastic job of packing in a lot of great, beneficial features into a small form factor at an MSRP of only $89. Plus, it provides exceptional 1080P HD and audio quality not typically seen at that price point. Whether you need it for live streaming, training, remote learning, telehealth, remote or hybrid work, you’ll get great use out of this webcam. Check out the overview video below where we feature the Yealink UVC20 in action! If you have questions about this webcam or any of the Yealink complete line of solutions to support communications and collaboration across your entire organization, please reach out to us.