Plantronics Blackwire 3200 Series

By Danny Hayasaka

September 5, 2018

Plantronics Blackwire 3200 Series replace the very popular Plantronics Blackwire 300 Series. There are some apparent cosmetic changes like the new “Lava” cable and accents. Some of the variants include folding speakers along with leatherette ear cushions and 3.5mm connection option. Also…like the Voyager 3200 UC, Voyager 5200 UC, Voyager 8200 UC and Blackwire 5200 Series.

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Calisto 7200 USB and Bluetooth Premium Speakerphone

By Danny Hayasaka

I’ve been using the Plantronics Calisto 7200 Speakerphone for several weeks now. It’s much better than the Calisto P610 and P620 in terms of audio quality for voice calls and streaming music.

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Plantronics EHS Cable APC-43

By Danny Hayasaka

April 17, 2017

The Plantronics EHS Cable APC-43 (38350-13) allows you to connect Plantronics Savi 700 Series, CS500/CS500 XD Series, MDA 200/220 and Voyager Legend CS to these Cisco Desk Phone Models:

  • 6945
  • 7821, 7841, 7861
  • 7942G, 7945G, 7962G, 7965G, 7975G
  • 8841, 8845, 8851, 8861, 8865

Using the APC-43 Cable provides remote desk phone call control. You can answer and hang up call via headset while away from desk. After all, that is the main point of being “wireless”.

What’s in the box? APC-43 Cable, Quick Start Guide, Guide showing how to connect Savi Online Indicator Light (Light not included), Regulatory Compliance Information and Warranty Info

The Plantronics APC-43 cable has a 2-Year Warranty

APC-43 Date Code Location: The date code for the APC-43 cable is located in the middle of the cable on the rectangle housing. It consists of four digits in the MM/YY format (for example, 06/17).

Here is set up guide for the various Cisco Phone Models:

The 85638-01 Adapter Cord needed if using Sidebar with Cisco phone and can be purchased separately.

Additionally the 80287-01 Plantronics Online Indicator Light is a great way to visually show others you are in a call and is optional accessory.

If you have any questions in reference to the Plantronics APC-43 or any other Plantronics solutions, please contact your dedicated Call One, Inc. Account Executive today!!!

Meet Logitech Spotlight

By Danny Hayasaka

April 11, 2017

If you’ve ever given a presentation or conducting training and required a PowerPoint slide deck or other, you may have experienced the inconvenience of having to walk back to the mouse to change slides or, ask a member of the audience to become designated “Next slide please” person.

Meet Logitech Spotlight! A wireless presentation remote packed full of great features!

Available in three colors:

Gold: PN 910-004860

Slate: PN 910-004654

Silver: PN 910-004984

What’s in the box: Presentation remote, Proprietary receiver, User documentation, Charging cable and Pouch

In order to gain access to all the cool features, you need to download the free Logitech Presentation software available for Windows and Mac.

 

Plantronics MDA100 QD – connect Plantronics Headsets to Desk phone AND PC

By Danny Hayasaka

November 17, 2016

Let’s get right into it. First I’m happy Plantronics FINALLY developed their own Desk Phone/PC switch. The MDA100 QD allows Plantronics QD headsets to connect to a desk phone and PC. In today’s world it’s absolutely essential to have dual connectivity. We do so many things on our PC’s now. Many organizations have hybrid voice and UC platforms meaning they have desk phones as well as soft phones and other web based applications that require audio like streaming media, webinars, and video calls.

Plantronics MDA100 QD 205255-01

What’s in the box: MDA100 QD Switch, Desk Phone Cable, USB Cable, 10 foot Coil Plantronics QD (Quick Disconnect) Cable, Set Up Guide

Set Up and Use: Set up is fairly straight forward. Connect desk phone cable to desk phone port on MDA100 QD and the other to either the “headset” port on your desk phone or directly into the handset port. Next connect the USB cable to the micro USB port on MDA100 QD and the USB cable to a USB port on your PC. (Make certain to go into your PC’s Control Panel > Sound > MDA100 > Make Default > Default Communication Device > Apply – For a Mac: System Preference > Hardware > Sound > Output/Input/Sound Effects > MDA100). Connect modular portion of 10 foot coil cable to headset port on MDA100 QD and connect Plantronics QD headset to QD connection.

There are six switch settings on the no-slip bottom of the MDA100 QD. (A, B, C, D, E, F). Select through the switch settings until you hear dial tone on phone. Make certain switch is switched to desk phone.

In order to get audio from PC, select PC on MDA100 QD.

Other nice feature is the Mute Button.

This works great with Plantronics QD headsets. Also tried with Plantronics CS540. Although it works, you will not have remote answer/hang up option. You must answer/hang up via desk phone. If you are in need of Desk Phone and PC connectivity with remote answer/hang up option, go with Savi 700 Series and optional EHS Cables or Handset Lifter.

The MDA100 QD is compatible with all major desk phones and softphones, PCs and Macs. PLUS if you have Plantronics Manager Pro subscription you can manage your MDA100 QD inventory.

 

 

Plantronics Voyager 5200 UC Review

By Danny Hayasaka

June 7, 2016

I’ve been watching the Plantronics YouTube videos on this product and couldn’t wait to see if this headset lived up to the hype. In particular the noise canceling/wind reduction capabilities.

Finally received and I was so excited to get it set up and start testing.

Here’s the model I received and currently using:

What’s in the box? Plantronics Voyager 5200 Bluetooth Headset, Get Started Guide, Safety booklet, Warranty insert, Small, medium, and large ear tips, USB to micro USB charge cable & Portable charging case with integrated docking stand.

At first glance: Plantronics has a knack for designing good looking headsets. Looks very similar to the Voyager Legend form factor however there are differences with color, buttons, the shape of mic boom AND you can now charge via micro USB!!!

Ideal for: Mobile professionals who use PC audio, mobile phone, or tablet communications in noisy environments

Set up and Use: Nice and easy. I plugged USB cable to PC and micro-usb to charging case/stand. Placed headset on to charge (approximately 90 min to fully charge). Voyager 5200 UC includes three different size ear tips. To change out ear tips push in the ear tip and rotate to the left to unlock it. To attach different size ear tip, align ear tip into slot, push, rotate to the right and lock into place. I mention this because folks who don’t know, tend to break them before they even get started. I plugged BT600 USB Dongle into my PC. Once I turned headset on, it paired almost immediately to dongle. You get an audible “PC connected”. You use the answer/hang up button on back of mic boom to place 5200 UC into pairing mode. Go to your mobile device Bluetooth menu, select “PLT V5200 Series” and you will get audible “Phone one connected” and on my iPhone screen you can see its “Connected”.

 

We use Microsoft Lync/Skype for Business. From my Devices selection I select “Plantronics BT600”. I also have Plantronics Hub software that is absolutely necessary. In an Enterprise environment I HIGHLY recommend Plantronics SaaS subscription to Plantronics Manager Pro.

I want to get right to it. I have made several test calls. One of the last test calls made was really something else. Most manufacturers tout great “noise cancelling” mics in their Bluetooth headsets however the reality is most Bluetooth headsets have lousy to okay noise cancelling.

I’m driving in my car going 60mph, car stereo on and then I roll down the window during middle of storm. It’s so windy and loud. I can’t even hear myself. However I proceed with test. When I played back recording I was very impressed. It’s like you can hear the wind and then it just cuts out and all you hear is my voice. Again, very impressed with Noise Canceling mic.

I’ve had several Lync and Mobile calls in private office, open office space, in airports, hotel lobbies, car, and other various locations inside and outside. No one has complained. Typically if person I’m speaking with “hears” background noise they ask, “Where are you?” I haven’t had that question asked yet so I’m assuming they can’t hear what’s going on in the background. I did ask my wife when I was outside a hotel near airport if she could hear anything. It was a busy street and you can hear the planes taking off overhead. I asked if she heard that jet fly by. She asked “what jet?” I asked you didn’t hear that plane that just flew by super loud? Have you heard all the cars zipping by?” Her response was “No”. Again, I’m very impressed with the Noise Canceling ability of the Voyager 5200 UC.

And of course it’s very comfortable. I wear Voyager 5200 UC from roughly 7:15am until 6:30pm and there is no discomfort. Receive volume is good. I like the location of the volume increase/decrease buttons. Easy to access.

The Charging Case is very sleek looking and doubles as charging stand. When traveling there is slot for BT600 USB Dongle in case.

The Voyager 5200 UC is packed with features:

  • Four adaptive microphones and proprietary DSP
  • Six layers of WindSmart® technology
  • Wideband audio
  • SoundGuard® technology
  • Worry-free mute assurance
  • Up to seven hours of non-stop talk
  • P2i moisture protection
  • NFC pairing
  • 14-hour portable charging case
  • Smart sensors auto-manage calls
  • Range of up to 98 feet/30 meters
  • Works with smartphones, laptops, tablets, and Bluetooth desk phones
  • Enhanced voice alerts
  • Quick access to smartphone Virtual Personal Assistant
  • Designed for all-day comfort
  • Simple voice commands
  • Dynamic mute alert
  • Dedicated mute button
  • Timed voice alerts
  • Visual mute status
  • Customizable mute notifications

In conclusion, this is a pretty awesome headset. It’s comfortable. It pairs up automatically. I can now charge at home no problem with one of the many micro-usb chargers I have floating around. I can use it in the office with my PC via Microsoft Lync/Skype for Business calls as well as my mobile. It’s the perfect fit for how I work. And of course, the Voyager 5200 UC noise canceling is really really good.

 

 

New ear hook give Sennheiser wireless headsets a whole new feel…

May 17, 2016

By Danny Hayasaka

One major complaint customers had who have used Sennheiser wireless headsets is the over-the-ear wearing style just wasn’t good.

Sennheiser has introduced a new ear hook accessory HSA 20 that is designed to offer an improved, flexible and perfect fit to the already existing SD Office and D10 wireless headsets.

A click-on adapter fitting the SD Office and D10 headsets is used for mounting the new improved ear hook featuring a soft leatherette sleeve.

Improved noise isolation and a secure fit are offered with in-ear earbuds in three different sizes (S, M, L) that are mounted on the adapter for the perfect individual fit and optimal wearing comfort.

I was fortunate enough to actually get some of these hooks to test for myself. Of course, I couldn’t write or talk about my experience until now.

Initial thoughts… why didn’t they do this sooner? I’m not huge over the ear fan but I tell you what… this was a very comfortable fit. The SD Office and D10 headsets are super light as it is, the stability this new ear hook accessory HSA 20 offered was very nice.

It’s funny how when people test wearing style stability people shake their heads around like they’re at a metal concert but really? Who does that in an office environment? Don’t answer that. I did bend over to pick something up off the floor and other normal daily movements. The headset stayed in place.

I was able to wear all day comfortably. Really like the soft leatherette sleeve. You don’t think it makes that big a difference, but it does.

 

And yes you can easily switch out the hook for right or left ear wear.

If you have a Sennheiser SD Office or D10 wireless headset but weren’t too keen on the over the ear wearing style… you may want to consider the new ear hook accessory HSA 20.

Much more comfortable ear hook for Sennheiser SD Office, DW Office and D10!!!

By Danny Hayasaka

April 25, 2016

No one can complain about Sennheiser’s audio quality. However, many customers did complain about the over the ear wearing style for their convertible wireless headset models.

Sennheiser has remedied this by developing and producing a new more comfortable ear hook for the SD Office, DW Office, and D10 variants.

It’s the NEW HAS 20 Ear Hook, Adapter and earbuds set. Product Code: 506524

What’s in the package? Ear Hook, Adapter and 3 sets of earbuds: Small, Medium and Large

Attaching the adapter to Sennehiser Office series headset “a snap”. You can easily switch from right ear to left ear wearing style simply by changing the Ear Hook itself.

The earbuds are easy to change out as well.

I really dig the thin super soft leatherette sleeve wrapped around ear hook. Makes for more comfortable wearing.

Maybe you’ve been on the fence about trying a Sennheiser SD Office or D10 because of the over-the-ear wearing style. Here’s an opportunity for you to revisit.

And I’m not even an over the ear fan. I personally prefer in the ear, behind the neck or headband. This was so lightweight I barely noticed I had it on.

Blackwire C215/ C225 Review

By Danny Hayasaka

April 6, 2016

The reality is just about every employee uses a mobile device (smartphone or tablet). While there are scores of Bluetooth headsets, sometimes customers are in search of a corded, lower cost option that offers durability and great audio quality.

The Plantronics Blackwire 200 Series offers just that with these two variants:

What’s in the Box: First off, there is no box. Headsets come packaged in plastic bag. You get the single or dual ear headset and a Quick Start Guide.

At first glance: They look just like the Plantronics Blackwire 310 and 320. Of course upon closer inspection you’ll find they are not USB. They terminate in a 3.5mm plug.

Set Up & Use: Really not much to it. Plug into 3.5mm jack of mobile phone or tablet and you are connected. Please note if connected to PC via Soundcard its listen only. No transmit. It’s nice for listening to webinars or streaming media. The headset is lightweight and speakers feel comfortable. The mic is flexible so you can bend so it’s closer to your mouth for optimal noise canceling. The headband is adjustable to fit most folks.

What I really dig is the inline control. It has an answer/hang up button, mute switch (you can visibly see “red” when muted) and even volume control.

Other nice feature for easy storage and portability is the speakers fold flat.

The audio quality is really good especially with dual ear model if listening to music. Reminder about the inline volume control. I had inline volume on low initially and wasn’t digging audio quality. Then I turned up the volume and that made huge difference.

I made several test calls to include stationary while sitting on my desk and also walking around the office. The noise canceling mic is ok. Good enough especially for sub $40 headset with inline controls.

Overall this is a nice addition to the Plantronics portfolio in terms of having multiple options/solutions for the ever changing communications and collaboration landscape. More and more workers are using their mobile devices to communicate and collaborate. Some like the stability a headband headset offers vs smaller in the ear or over the ear Bluetooth solutions. Some companies don’t allow Bluetooth at all so the Plantronics Blackwire C215/ C225 are good options.

The New Jabra Speak 810 for larger group conferencing and collaborating

By Danny Hayasaka

October 28, 2015

Jabra recently introduced a new member to their Speak Series of USB speaker phones: Jabra Speak 810. It comes in two flavors:

These are in addition to the popular Speak 410 and 510 variants for smaller groups of 1-4 people:

First off I want to clarify that the Speak 810 is CORDED. Some of the marketing images are a little misleading (see below). The Speak 810 requires AC Power adapter (included) connected to power outlet in order to work. If connected to a PC/Laptop, you need a USB cable (included) in addition to AC power.

What’s in the box: Speak 810, AC Power Supply (various connection types), hardwired USB cable, hardwired 3.5mm jack cable

The Speak 810 has microphone range pick up of up to 15ft and supports up to 15 people in the room. We’ve been testing here in our conference room and usually have 18-20 people. The feedback I have received is positive. We can be heard clearly and we can hear the caller clearly. The Speak 810 uses DSP (Digital Signal Processing) technology and has Zoom Talk microphones which are intelligent directional microphones that focus on human voice and not noise. There are also answer/hang up buttons, volume up/down buttons as well as a mute button.

The Speak 810 supports Bluetooth (Class 1 – up to 328ft range for Class 1 supported devices) and NFC (Near Field Communication). Additionally it includes a 3.5mm jack cable to connect your smartphone or tablet directly for immediate conference calling. It’s firmware upgradeable via free Jabra Direct software.

It also has a nice cord management system on the underside.

A cool feature is the USB charge out port that allows you to recharge your smartphone or tablet. Plus it includes a Kensington lock. Jabra and Kensington have the Jabra Lock It Up Promotion through November 30, 2015 where you can get a FREE Kensington Microsaver® Micro DS Lock when you purchase a Jabra SPEAK 810 UC or MS (A $54.99 Value)!!!

As more and more organizations utilize UC, VoIP softphones and web-based conferencing solutions, the need for larger USB speakerphones are needed. All companies have multiple conference rooms of varying sizes. While the Speak 410 and 510 are great for small huddle rooms, they aren’t sufficient for larger meetings. This is where the Jabra Speak 810 comes into play or as we have come to call it, “the hoverboard”.