Headset Compatibility is Important

The best portable speakerphone for business?

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What’s the difference between ANC and NC?

By Danny Hayasaka

August 14, 2019

Every day I hear customers requesting “ANC” or “NC” headsets. Some know the difference however many don’t. It’s kind of like “Bluetooth”. To some, “Bluetooth” simply means “wireless”. Whether it’s DECT, 2.4Ghz, 900Mhz is irrelevant to them. They want a “Bluetooth (Wireless)” headset. For this blog, I’m talking about headsets for professional use by Poly (formerly Plantronics), Jabra & Sennheiser.

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Manage headset related help desk tickets, before they manage you with Plantronics Manager Pro.

Proactively manage headset related issues with Plantronics Manager Pro, software as a service.

When headsets are not working optimally, it can have a huge impact on productivity and overall UC adoption. Your IT Manager can tell you how fast helpdesk tickets can pile up and affect their group’s productivity and daily workflow. In fact, the average help desk ticket cost in North America is $15.56. How do you think your IT department would feel if they could proactively manage and maintain a portion of the hardware related help desk tickets, remotely before they interrupt the workflow of the day?

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Differences between CS500 and Savi Series Headsets – Video

 

Overview of the differences between these very popular models of headsets from Poly (formerly Plantronics). Let us know if you have any questions about these headsets!

What’s the difference between CS500 series & Savi Series?

By Danny Hayasaka

April 10, 2019

Does your business need the popular Plantronics (Now Poly) CS500 Series wireless headsets or Savi Series? What’s the difference?

Plantronics (Now Poly) produces wireless headsets that increase productivity by providing mobility in the office and multiple connectivity options to support how you work.

The CS500 Series consists of DECT and 900MHz wireless headsets with single connectivity to Desk Phones.

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Plantronics Blackwire Family Connectivity Options

By Danny Hayasaka

December 17, 2018

The Plantronics Blackwire Family is made up of several series: 215/225, 3200, 5200 and 700. They offer varying connectivity options depending on the series/model.  While wireless headsets are extremely beneficial and popular, there are very good reasons why organizations choose corded options instead:

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Plantronics Voyager Family

By Danny Hayasaka

December 12, 2018

If softphone (PC/Laptop) and mobile (tablet/smartphone) are your primary devices for communication, the Plantronics Voyager Family may be a right fit for you.

There are close to twenty different variants available that differ in wearing style and feature sets.

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Plantronics Savi 8220 – DECT Wireless Headset with ANC

By Danny Hayasaka

November 12, 2018

Plantronics has added the Savi 8200 Series to their lineup.

This solution is recommended for the connected executive, office collaborator and contact center supervisor who need to collaborate across multiple communication platforms (desk phone, softphone and mobile phone). They need a single headset system to seamlessly manage calls with the added flexibility to roam more freely in the enterprise office or contact center, focus in noisy environments with active noise canceling (ANC) and maintain the best audio on both sides of the call.

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Plantronics Blackwire 3200 Series

By Danny Hayasaka

September 5, 2018

Plantronics Blackwire 3200 Series replace the very popular Plantronics Blackwire 300 Series. There are some apparent cosmetic changes like the new “Lava” cable and accents. Some of the variants include folding speakers along with leatherette ear cushions and 3.5mm connection option. Also…like the Voyager 3200 UC, Voyager 5200 UC, Voyager 8200 UC and Blackwire 5200 Series.

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