JPL Element TT3 Avant

JPL Element TT3 Avant | Low Cost, Sustainable, Professional

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The JPL Element TT3-AVANT Headset is a unique patented modular headset system designed to provide the user with the choice of wearing styles. The Element range of headsets has been specifically designed to extend the life of the headset. Because of the modular design, if a speaker, microphone or headband breaks out of warranty, you only need to replace half of the headset (one part), which means a longer life for the headset and the cost of ownership is reduced. Why change the whole headset when changing half is the solution! How do they sound? First, let’s go over the basics:

What is the JPL Element TT3 Avant?

  • JPL Element TT3 Avant Replacing Headset Accessories save money
  • JPL Contact Center Solutions
  • JPL Element TT3 Avant

JPL Element TT3 Avant Features

  • Dual speakers for better conversation concentration
  • Left / right ear side compatible
  • Wideband enabled
  • Surround Shield Noise-cancelling microphone
  • Ratchet stop boom arm with 220° rotation
  • Supplied with quick disconnect system(QD) – QD compatible with Plantronics (QD bottom Lead Sold Separately)
  • Headset storage clam shell case and clothing clip included
  • Designed and engineered in the UK
  • Compatible with all known office phones
  • Full range of bottom leads available
  • Optional monaural headband available Approvals: CE, FCC, EAC
  • 3 Years Warranty – 2 years repair or replacement warranty PLUS a 3rd year cover on all non-moving parts

Our Thoughts

For the price ($95 for Dual Ear and $85 for Single Ear + plus cost of cable), 3 year warranty, and part replacement, this headset should be your go to contact center solution. The audio quality is in a league of it’s own. It surprisingly blows all competition out of the water. Take a listen for yourself:

If you have any question regarding the JPL Element TT3 Avant, please reach out to us. Thanks for tuning in!

ALL NEW Poly Studio P Series and Bundles – Personal Video Devices

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Poly has introduced new solutions for the new and next normal! The Poly Studio P Series a series of personal video conferencing devices aimed to make remote feel less distant by providing professional-grade video devices for wherever work happens.

Hopefully, I get my hands on these devices soon so I can put out some videos to show the features, video and quality. For now, let’s take a look at what’s coming! Introducing the Poly Studio P Series!

Poly Studio P5

Poly Studio P Series

The Poly Studio P5 is a professional webcam that is designed for optimal performance during video calls.

  • The exceptional camera optics are optimized for video conferencing, giving users confidence they will always present a professional image.
  • Proper light exposure is maintained, even in darker rooms, with automatic low-light compensation. This is especially important in home offices, where the lighting in the room is typically insufficient.
  • Brilliant colors are designed to make you look your best and stand out from the background.
  • The camera field of view is 80 degrees – designed to show just you, but not too much of your surroundings.
  • The built-in direction microphone makes sure you’re heard clearly by focusing on your voice, and not the noise around you
  • For the best audio experience, Poly recommends you pair the Studio P5 up with one of the Poly headsets or personal speakerphones. Poly has made setup even easier by including a USB port right on the camera.
  • The status LED gives you quick confirmation of your call status and whether you’re on mute.
  • The camera body secures to the mounting clamp using a unique magnetized design, so it’s easy to set up and fits securely atop your laptop or display.
  • For added flexibility, you could also choose to attach it to a tripod mount.
  • The overall design is small and rugged, so it’s easy to take with you if you’re going between home and the office, or on the road
  • The Poly Lens Desktop app not only changes settings and keeps the camera’s firmware updated, but also helps with workspace setup and offer valuable health and wellness tips.
  • The Poly Lens cloud management gives IT powerful tools to manage and track devices from anywhere.
  • List Price $129
Poly Studio P5 graph

To make it easier to order and deploy, Poly is introducing the Poly Studio P5 Kits. Everything you need for a great audio and video experience, plus robust cloud management, all in one box that’s easy to buy and set up. There will be a range of options to support any workstyle.

Poly Studio P Series

POLY STUDIO P5 KIT
with Blackwire 3210

Professional webcam and single-ear corded headset

List Price $149
Poly Studio P Series

POLY STUDIO P5 KIT
with Blackwire 3325

Professional webcam and stereo corded headset

List Price $179

Poly Studio P Series

POLY STUDIO P5 KIT
with Voyager 4220 UC

Professional webcam and stereo wireless headset

List Price $269

Poly Studio P Series

POLY STUDIO P5 KIT
with Poly Sync 20+

Professional webcam and smart speakerphone

List Price $239

Poly Studio P15

Poly Studio P Series P15

The Poly Studio P15 is ideal for dedicated home offices and enclosed workspaces looking for the best audio and video performance. It includes everything you need in one sleek device, with advanced features that deliver a top-of-the-line experience. Just place it right on top of your display, connect to power and USB to your laptop, and you’re ready to go. You can even tripod-mount it for added flexibility. And just like all products in Studio P Series, the P15 can be remotely managed by IT using Poly Lens, including the advanced audio and video features.

The Poly Studio P15 is ideal for dedicated home offices and enclosed workspaces looking for the best audio and video performance. It includes everything you need in one sleek device, with advanced features that deliver a top-of-the-line experience. Just place it right on top of your display, connect to power and USB to your laptop, and you’re ready to go. You can even tripod-mount it for added flexibility. And just like all products in Studio P Series, the P15 can be remotely managed by IT using Poly Lens, including the advanced audio and video features.

  • 4K Resolution
  • High-performance image sensor
  • Optimized field of view
  • Automatic low-light compensation and brilliant colors
  • Automatic camera framing
Poly P15

Automatic camera framing is technology first developed for Poly’s meeting room solutions. In a personal use case, you want to be sure the camera is framed properly, even when you aren’t staying still. You may want to stand up while presenting. Or perhaps you have and adjustable standing desk. Or maybe you just don’t want to feel forced to stay glued to your chair all day. Studio P15 senses when you aren’t centered on camera and automatically adjusts. So all you have to worry about is the content of your meeting, and the system makes sure you’re seen clearly.

  • Integrated privacy shutter
  • Integrated speaker with acoustic suspension
  • Advanced microphone array
  • NoiseBlockAI and Acoustic Fence technology

NoiseBlockAI listens for your voice and filters out other sounds in your workspace that could be a distraction. This includes keyboard typing, paper shuffling, fans and heaters, and other noises that are common in personal workspaces. Acoustic Fence listens for sounds and voices coming from outside your workspace – side conversations, other family members in your house, airplane and traffic noise, and more. These two technologies work together to keep the distractions that often occur when working remote from becoming a distraction during your calls. The list price for the Poly Studio P15 is $599

Poly Studio P21

P21

The Poly Studio P21 is ideal for users who want one device that handles the entire calling experience – video, audio, and display, all in one. Just plug it into power and connect your laptop over a single USB cable, and that’s it – you’re ready to go! Use any video app on your laptop, and Studio P21 gives you a dedicated display, and handles the entire audio and video experience. It’s the perfect balance between the simplicity of a dedicated video system, with the flexibility of working with any video app of your PC or Mac. When you’re not in meetings, you can use it as a second display for your laptop to give you more screen space. Plus, the thoughtful, stylish design will fit right into any workspace.

P21
  • Everything you need in one sleek, stylish device
  • Simple to set up and connect
  • Works with any app
  • Dedicated video display when you’re in calls, additional PC/Mac display when you’re not
  • 21-inch enterprise-grade display
  • Exceptional camera optics
  • Integrated ambient lighting
  • Powerful stereo speakers and microphone array
  • Easy to access controls put volume and mute right at your fingertips
  • The stand has mobile phone charging built right in, which is ideal if you are running back and forth in between meetings
  • The large LED status bar gives you quick confirmation of your call status and whether you’re on mute.
  • Extra USB ports built into the back allow you to connect other peripherals and free up the limited ports on your laptop or dock
  • And like with all Studio P products, the integrated privacy shutter provides extra privacy and security
  • List Price $815

If you would like to learn more about the new Poly Studio P Series solutions and when they will be available fill out the form to be notified or contact us directly.

    New Yealink UC Workstation and WH66

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    The Yealink UC Workstation and WH66 as well as WH67 will redefine your workspace. This device features a DECT Wireless Headset, Speakerphone, Qi Wireless Mobile Phone Charger, 4-inch touch screen, Built-in USB Hub (two additional USB ports), connectivity to PC and Mobile Devices, compatible with all major communications platforms to include Zoom and Microsoft Teams. This device has a ton of features to support a variety of use cases for work from home, open offices, and independent offices. Plus, it has great NC mic performance and wireless range for ultimate flexibility.

    So, what’s it like?

    • Yealink Workstation and UH66
    • Yealink Workstation and UH66
    • Yealink Workstation and UH66
    • Yealink Workstation and UH66

    All-in-one UC Workstation

    The Yealink UC Workstation is more than a single base, it eases the management of business communication demands and other USB devices. It also delivers great flexibility with a set of integrated features to facilitate your daily routine. It is professional, collaborative, and available.

    Wireless Freedom & All Day Power

    No matter when and where your conversation begins, the Yealink WH66 can always catch up your steps. With up to 160m wireless range and 14 hours talk time, it is suitable for users’ daily communication needs. In addition, the product supports high density installation in the open office, which allows up to 200 users (Europe) enjoy the wireless communication at the same time.

    One For All Devices Management

    The Yealink USB Connect is available for the management of multiple Yealink USB devices, including headsets, speakerphones, and webcams. All the settings can be done through Yealink USB Connect, for example, the setting of the basic and premium function of WH66, which is convenient and efficient for daily use.

    Our Experience with the work station

    Here at Call One, we are loving this new Yealink UC Workstation and WH66. When it comes to conferencing, mobile use, and headset range, this might be the top dog in Q1 and Q2 of 2021. There is so much to cover on this new product, so stay tuned for more blogs and videos. Check out our latest where we breakdown this new product:

    Poly Savi 8200 Series – 8220 and 8245. What’s better?

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    In this post, we test the NC mics of the Poly Savi 8240 and the 8245 UC along with Close Conversation Limiting (CCL) feature. We also include a mic test and CCL testing of the Savi 8220 headset. Do the mics perform similarly or is one better than the other? Lets take a look at the Poly Savi 8200 Series.

    Poly Savi 8220 – $299.95

    The Poly Savi 8200 Series delivers enterprise-grade DECT audio for a premium listening experience in two headset styles – stereo (Savi 8220) and mono (Savi 8210). The Savi 8220 delivers hi-fi stereo sound, whether you’re calling customers or colleagues or listening to music. Also, active noise canceling (ANC) blocks out background noise so you can always stay focused on what’s important.

    The Savi 8210 is ideal when you need to be dialed into calls but also hear what’s going on around you. Whichever model you choose, you’ll sound your best even in noisy environments. For the most sensitive environments, you can turn up noise canceling with the close conversation limiting feature (configurable in Plantronics Hub) for additional privacy.

    • Poly Savi 8200 Series

    Features

    • Wireless multi-device connectivity
    • Noise-canceling microphone with Close Conversation Limiting
    • One-touch controls
    • Up to 13 hours of talk time
    • Flexible microphone boom
    • Voice alerts
    • Ringer in the base
    • Enjoy wireless freedom up to 590 ft/180 m

    Poly Savi 8245 – $239.95

    Today’s enterprise and contact center professionals work on a range of devices-from PCs and Macs to mobile phones and desk phones. The Poly Savi 8200 Office Series headset bases have 3-way connectivity-computer, desk phone and mobile phone-for convenient conferencing on up to two devices at once. And users can choose from three wearing styles: mono, stereo and convertible.

    • Poly Savi 8200 Series
    • Poly Savi 8200 Series

    Features

    • Go wireless and enjoy the music you love with the 8245 headset
    • DECT 6.0 frequency band transmits your voice over numerous channels and gives transcendent voice and sound quality
    • Sit comfortably anywhere in your room as the 8245 offers wireless range of up to 590.6 ft
    • Great for Audio/Visual Labs, Assisted
      Listening Systems and more that have a Mono jack for non-stereo use
    • Listen to deep lows and euphoric highs with a frequency range of sound from 20 Hz-20 kHz
    • Your voice will be heard loud and clear with the boom microphone
    • These supra-aural Savi give you the comfort of portability

    If you would like to see a more in depth overview of these products, check out our most recent video below. If you have any questions regarding the Poly Savi 8200 family, please reach out to one of our sales reps at; 1-800-749-3160 or sales@calloneonline.com. Thanks for tuning in!

    Remember Huddle Rooms

    Remember when Huddle Rooms were all the rage?

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    Remember when huddle rooms were all the rage? All the top research and analyst firms had a ton of statistics like there were 32+ million huddle rooms globally with less than two percent being video enabled and that huddle-room meetings would grow exponentially to represent almost 70% of all video conferencing room meetings by 2022. Those statistics had manufacturers and businesses working overtime to ensure huddle rooms had the appropriate tech to support this boom.

    No one expected what happened in 2020. Video conferencing did increase exponentially however, not in huddle rooms. Instead, people joined video calls right from the comfort (or discomfort) of their homes.

    Because of COVID-19 there has been a huge increase in desktop video, remote learning and telehealth.

    • Plantronics Calisto 7200
    • poly-studio-healthcare telehealth

    So what happens to all those huddle rooms? I don’t believe huddle spaces are going the way of the dodo bird however, their design and use may be different. Many organizations are retrofitting and redesigning their meeting spaces to support the new normal where health and safety are of utmost concern. They are reducing the number of people by 50% or more depending on size of room to maintain social distancing guidelines.

    Some companies are in the process of implementing or are developing hybrid strategies that encompass a mix of in-office and remote work schedules. Some are considering making them private workspaces or a room where an individual can conduct training to the masses via video. And some businesses, haven’t done anything at all. The spaces are just sitting there as their teams continue to work from home.

    • Remember Huddle Rooms
    • Microsoft Teams Devices banner 2
    • Remember Huddle Rooms

    Regardless, video conferencing and collaboration is here to stay. Brands like Logitech, Konftel, Yealink, Jabra and Poly have developed a broad range of video solutions to support any size room across the multiple video platforms like Zoom and Microsoft Teams.

    We’re interested in hearing what your business is doing with huddle rooms. Drop us a comment. If you would like to learn more about video conferencing solutions for your meeting spaces, contact us!

    What Replaced Poly Savi 400

    What Replaced the Poly Savi 400 Series?

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    The Poly (formerly Plantronics) Savi 410, 420, 430, 440 and 445 are End of Life (EOL). Their last order date was June 9, 2020 and last ship date was August 9, 2020 or while supplies lasted. In this blog and video, we show what replaced the Poly Savi 400 series and provide differences and similarities.

    The Savi 410

    Features
    MSRP: $199.95

    • With the wireless Digital Enhanced Cordless Telecommunications technology, answer your calls remotely while multitasking around the workplace
    • Sit comfortably anywhere in your room as the W410 offers wireless range of up to 300 ft
    • Great for Audio/Visual Labs, Assisted Listening Systems and more that have a Mono jack for non-stereo use
    • Sharp looking over head design will give you a comfortable fit
    • Boom mic lets you chat with your friends & family on Skype and on multiplayer network games
    • The supra-aural aka on-ear headset features DECT wireless technology

    The Replacement – Savi 8210 UC

    Features
    MSRP: $299.95

    • Wireless multi-device connectivity
    • Flexible microphone boom
    • Noise-canceling microphone with close conversation limiting
    • Voice alerts
    • One-touch controls
    • Ringer in the base
    • Up to 13 hours of talk time
    What Replaced Poly Savi 400
    Part NumberModel DescriptionReplaced ByReplacement Part NumberReplacement Model Description
    84008-03W420,SAVI,OTH BIN,UC,DECT 6.0,NA→209215-01Savi 8220 UC, S8220 C USB-A, D200 USB-A, OTH, STEREO, DECT 6.0, NA
    84008-04W420,SAVI,OTH BIN,UC,DECT,E+A,AUS/NZ→209215-02Savi 8220 UC, S8220 C USB-A, D200 USB-A, OTH, STEREO, DECT, UK/EURO/AUS/NZ
    84008-01W420-M,SAVI,OTH BIN,MSFT CERT DECT 6.0,NA→209214-01Savi 8220 UC, S8220-M C USB-A,D200 USB-A,OTH,STEREO,MST CERT, DECT 6.0, NA
    84008-02W420-M,SAVI,OTH BIN,MSFT CERT DECT, E+A, AUS/NZ→209214-02Savi 8220 UC, S8220-M C USB-A, D200 USB-A, OTH, STEREO, MSFT CERT, DECT, UK/EURO/AUS/NZ
    84007-03W410,SAVI,OTH MON,UC,DECT 6.0,NA→209213-01Savi 8210 UC, S8210 C USB-A, D200 USB-A, OTH, MONO, DECT 6.0, NA
    84007-04W410,SAVI,OTH MON, UC, DECT, E+A, AUS/NZ→209213-02Savi 8210 UC, S8210 C USB-A, D200 USB-A, OTH, MONO, DECT, UK/EURO/AUS/NZ
    84007-01W410-M,SAVI,OTH MON,MSFT CERT,DECT 6.0,NA→209212-01Savi 8210 UC, S8210-M C USB-A, D200 USB-A ,OTH,MONO, MSFT CERT, DECT 6.0, NA
    84007-02W410-M,SAVI,OTH MON,MSFT CERT,DECT,E+A,AUS/NZ→209212-02Savi 8210 UC, S8210-M C USB-A, D200 USB-A, OTH, MONO, MSFT CERT, DECT, UK/EURO/AUS/NZ
    82396-11W430,SAVI,OTE,DECT 6.0,NA→206110-101VOYAGER 5200 UC,B5200,WW
    82396-12W430A,SAVI,OTE,DECT,UK/EURO/AUS/NZ→206110-101VOYAGER 5200 UC,B5200,WW
    82397-12W430A-M,SAVI, OTE, DECT, UK/EURO/AUS/NZ→206110-101VOYAGER 5200 UC,B5200,WW
    82397-11W430-M,SAVI,OTE,DECT 6.0,NA→206110-101VOYAGER 5200 UC,B5200,WW
    203946-01W440,DECT 6.0,NA→211200-01Savi 8240 UC, S8240 C USB-A, D200 USB-A, CONVERTIBLE,
    DECT 6.0,NA
    203946-02W440A,DECT,UK/EURO/AUS/NZ→211200-02Savi 8240 UC, S8240 C USB-A,
    D200 USB-A CONVERTIBLE, DECT, UK, EURO,AUS,NZ
    203947-02W440A-M,DECT,UK/EURO/AUS/NZ→211201-02Savi 8240 UC, S8240-M C USB-A, D200 USB-A, CONVERTIBLE, MOC, DECT,UK, EURO,AUS,NZ
    87622-02W440A-M,SAVI LITE,CONVERTIBLE,MICROSOFT, UK,EURO,AUS/NZ→211201-01No Replacement
    203947-01W440-M,DECT 6.0,NA→211201-01Savi 8240 UC, S8240-M C USB-A, D200 USB-A, CONVERTIBLE, MOC, DECT 6.0,NA
    203948-01W445, U-TT, DECT 6.0 NA→211203-01Savi 8245 UC,S8245 C USB-A,D200 USB-A,UNLIMITED TT,CONV,DECT 6.0,NA
    203948-02W445A, U-TT, DECT, UK/EURO/AUS/NZ→211203-02Savi 8245 UC, S8245 C USB-A, D200 USB-A, UNLIMITED TT, CONV, DECT, UK,EURO,AUS,NZ
    203949-01W445-M, U-TT, DECT 6.0, NA→211204-01Savi 8245 UC, S8245-M USB-A, D200 USB-A, UNLIMITED TT, CONV, MOC,DECT 6.0,NA
    203949-02W445A-M, U-TT, DECT, UK/EURO/AUS/NZ→211204-02Savi 8245 UC, S8245-M USB-A, D200 USB-A, UNLIMITED TT, CONV, MOC,DECT,UK,
    EURO, AUS,NZ
    203949-03W445-M, U-TT, DECT 6.0, NA, EXXON→N/ANo Replacement

    Flexible connectivity
    Today’s enterprise and contact center professionals work on a range of devices—from PCs and Macs to mobile phones and desk phones. Savi 8200 Office Series headset bases have 3-way connectivity—computer, desk phone and mobile phone—for convenient conferencing on up to two devices at once. For those wanting computer connectivity only, the Savi 8200 UC Series is the ideal choice.

    Better Wireless Conversation

    People sound their best, even in noisy environments, wearing DECT™ stereo headsets with active noise canceling to block out noise around the speaker. For sensitive conversations, where extra privacy is needed, they can turn up the Close Conversation Limiting feature.

    Stay Charged. Take it further.

    Savi 8200 Office and UC Series headsets are ready when needed with up to 13 hours of talk time on a single charge and a hot swappable battery for unlimited talk time. Everyone can move, multitask and get more done. Convenient voice prompts notify them of mute status, wireless range limit and more.

    There are a lot more changes and replacements to the Savi 400 family. Want to see all of what replaced Poly Savi 400? Check out our latest YouTube video below and subscribe to our Youtube channel. Plus, check out additional Poly solutions here.

    Thanks for tuning in!

    What Replaced Plantronics CS500 Series

    What Replaced the Plantronics CS510, CS520 and CS530?

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    The Poly (formerly Plantronics) CS510, CS520, and CS530 products are end of life (EOL). The last order date was May 15, 2020 and the last ship date was July 15, 2020 or while supplies last. What replaced the Plantronics CS500 Series? In this blog we look at the Poly Savi 7210, 7220 and Voyager 5200 Office with 1-way base! The CS540 is still currently an active and available item.

    CS510 to the 7210

    CS510 Specs:

    • Enjoy wireless freedom with CS510-XD headset
    • Stay connected smoothly with a wireless range of 350 ft
    • Listen to your tape recordings or use them when listening to telephone calls on Skype with these mono sound headset
    • Listen to your favorite music with this over-the-head design headset
    • Your voice will be heard loud and clear with the boom microphone
    • Circumaural design provides optimum comfort and noise isolation
    • 8 hours of talk time

    Savi 7210 Specs:

    • Noise-canceling microphone
    • Flexible microphone boom
    • Up to 12 hours of talk time
    • Built-in audio protection
    • Universal base
    • Dedicated mute button
    • Universal fit headband
    • Freedom to move: Give workers more flexibility and confidence with up to 120 m/400 ft of range from base
    • Desk phone compatibility: Compatible with over 800 analog and IP desk phones
    • DECT™ adaptive power: Optimize range, save power, and maximize office space with a DECT™ adaptive power system that automatically adjusts wireless signal strength based on distance from base
    • Simple 4-headset conferencing: Make collaboration easier, with conferencing of up to 4 headsets on a single base
    What Replaced Plantronics CS500 Series
    Part NumberModel DescriptionReplaced ByReplacement
    Part Number    		Replacement Model Description
    84691-01CS510,OTH,MON,DECT 6.0,NA→213010-01Savi 7210 Office, S7210 D, OTH, MONO, DECT 6.0, NA
    84691-02 CS510A,OTH,MON,DECT,EU→213010-02Savi 7210 Office, S7210 D, OTH, MONO, DECT, EU
    84691-03CS510A,OTH,MON,DECT,AUZ/NZ→213010-03Savi 7210 Office, S7210 D, OTH, MONO, DECT, AUS/NZ
    84691-11CS510,W/HL10,OTH,MON,DECT 6.0,NA→N/ANo replacement
    88697-01CS510,AVAYA GMBH 4.999.137.605→N/ANo replacement
    84692-01CS520,OTH,BIN,DECT 6.0,NA→213020-01Savi 7220 Office, S7220 D, OTH, BIN, DECT 6.0, NA
    84692-02CS520A,OTH,BIN,DECT,EU→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU
    84692-03CS520A,OTH,BIN,DECT,AUS/NZ→213020-03Savi 7220 Office, S7220 D, OTH, BIN, DECT, AUS/NZ
    88698-01CS520,AVAYA GMBH 4.999 137.606→N/ANo replacement
    201941-01Plantr. Headset CS520→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU [these are standard non-OEM specific parts]
    205729-01PLANTRONICS DECT
    HEADSET,CS520,W/BASE    		→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU [these are standard non-OEM specific parts]
    84692-11CS520,W/HL10,OTH,BIN,DECT 6.0,NA→N/ANo Replacement
    86305-01CS530,OTE,DECT 6.0,NA→212722-01VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,NA
    86305-02CS530A,OTE,DECT,EU→212722-05VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,EMEA
    86305-03CS530A,OTE,DECT,AUS/NZ→212722-08VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,ROW
    86305-11CS530,OTE,DECT 6.0,NA→212722-01VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,NA
    86305-11CS530,W/HL10,OTE,DECT 6.0,NA→N/ANo Replacement
    89254-01PLANTRONICS DECT
    HEADSET,CS530,W/BASE    		→212722-05VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,EMEA

    Want to see the full Plantronics comparison and what replaced Plantronics CS500 Series? Check out our latest video below where we break down each replacement. If you have any questions about these products, please feel free to reach out to our sales reps at; 1-800-749-3160, contact us or email us at sales@calloneonline.com

    USB Dongle versus Pairing Headset

    Why Do I Need a USB Dongle vs Pairing the Headset Directly to a Computer?

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    This is a frequently asked question on our channel so we decided to reach out to Jabra, Poly and EPOS for their response. While you can pair your headset directly to your PC or Mac, the primary reason to use a dongle is call control. Using the pre-paired dongle will support the headset user the ability to answer and end calls via headset controls vs platform GUI. Other reasons to use a USB dongle versus pairing headset to Bluetooth are improved audio quality, increased roaming range, and overall user experience.

    Here is what they had to say:

    Jabra

    Using the included Jabra Link Bluetooth adapter with your Jabra device will ensure the following functionality:

    • Integration with computer softphone and software support with Jabra Direct
      Full integration between a Jabra device and a computer softphone usually works only when combined with a Jabra Link Bluetooth adapter. Connecting to a computer without a Jabra Link Bluetooth adapter may provide audio capability in the device but not call control for answering and ending calls.
    • Bluetooth range
      Jabra devices obtain the best possible range when they are used with a Jabra Link Bluetooth adapter and not the built-in Bluetooth in a computer. Bluetooth performance of a computer is usually limited to a range of 2-5 meters/ 6-50 feet in a typical office environment.
    • Factory pairing and installation
      The Jabra Link Bluetooth adapter and Jabra device come pre-paired in the box. The Jabra Link Bluetooth adapter supports plug-and-play functionality, without needing to install separate software drivers on the computer.
    • Identification as a soundcard
      When pairing with the Jabra Link Bluetooth adapter, the device is identified by the computer operating system as a soundcard and can be used for all audio purposes. If a device is paired with the built-in Bluetooth of a computer, the device is usually recognized by the computer as a headset and can only be used for communication purposes.

    Poly

    Why are BT600 USB bluetooth adapters needed vs. pairing the headset directly to the PC/MAC?

    Poly Bluetooth UC devices are full-featured and designed for optimal user experience. To fully benefit from the advanced functionality and have the most reliable audio experience, it is required that the headset is paired via the BT600 USB Bluetooth adapter versus paired directly to the PC/MAC. Poly provides function and additional benefits through the BT600 USB adapter in the following ways:

    • PC/MAC Bluetooth systems can vary widely in design and capability. By providing a BT600 USB Bluetooth adapter, Poly can ensure a better experience because we control both ends of the wireless connection
    • The BT600 USB Bluetooth adapter functions as an audio processor, which assures the best audio experience through wideband audio support—providing the highest voice quality. If connected directly to the PC/MAC, wideband audio is not possible
    • Without the BT600 USB adapter, PC/MAC Bluetooth systems do not typically provide capability to use the call control from the headset. Calls must be managed from the PC/MAC GUI and the buttons on the headset do not function. This eliminates mobility and provides a poor user experience
    • The BT600 USB Bluetooth adapter supports Poly software which provides advanced features, customization, as well as firmware upgrade capability
    • PC/MACs typically do not support all the required Bluetooth profiles or may assign the wrong Bluetooth profile to an application. The result can be poor audio quality, loss of audio on microphone or earphone, and inconsistent operation
    • The BT600 USB Bluetooth adapters enumerates to the computer as an audio device and therefore cannot act as a USB storage device. That being said, BT600 adapters cannot be used to access data on the PC/MAC

    EPOS | Sennheiser

    It’s the same reason for us, along with being the key to Microsoft Certification. Both the headset and dongle together is what certifies the device for use with Teams, or Skype for users still using SFB. Using the dongle will give you improved audio performance and connectivity performance as opposed to pairing native to the machine which the BT chipset can vary and may not handle audio as well as other machines etc. This is why we recommend it for most users.

    Summary

    As you can see, through all three partners, they have similar options on using a USB Dongle versus pairing headset to Bluetooth. Having a USB dongle is critical for having a better sound, connection, and overall better experience. Want to learn more? Check out our latest video:

    What’s the Decibel Level When We Test Headsets?

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    When we perform headset mic tests, we have been including decibel readings to show decibel levels in the background. That may mean absolutely nothing to some so we created this blog to explain the various decibel levels. We are in no way experts in this field, however per the multiple online resources here is a general outline of decibel level ranges.

    What Exactly Is A Decibel?

    By Definition:

    A unit used to measure the intensity of a sound or the power level of an electrical signal by comparing it with a given level on a logarithmic scale.

    Sounds a little confusing, right? In a simpler term; a decibel is a way of measuring how loud something is. For example, a buzzing mosquito may be 15 decibels, where as a jet engine would be 150 decibels. Scientist have confirmed that anything louder than 85dB (decibels) is harmful to your hearing. Check out the chart below. Source

    Decibel Level Test Headsets

    So What Do Decibels Have to Do With Our Mic Tests?

    When we test headsets, we use a standard television as a noise source. On average, a normal television volume reading is around 60 decibels. Some headsets are able to drown out this background audio while others can not. So what happens when you bump the TV up to max volume? The decibel reading for that is just under 85, right around 70-80dB. Every headset we have tested thus far has not been able to drown out a reading that high. Maybe someday? We will see!

    Check out the latest video where our very own, Danny Hayasaka, takes a deep dive into decibel level reading when testing headsets. Check out and subscribe to our YouTube Channel for similar videos.

    Jabra Direct Update

    Jabra Direct Software and Evolve2 85 Firmware Updates!

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    On December 17th, 2020 a Jabra Direct and software update was released that would drastically change the layout of their famed; Jabra Direct Software. Not only did they update their software, they went ahead and updated the hardware for their Evolve2 85 series to 1.3.8. What exactly did they change? Stick around and read this blog. Also, check out our latest video below covering this topic.

    Update Notes

    Jabra Evolve2 85

    Details

    • Updated: improved performance of earcup microphones
    • Updated: improved handling of play/pause media
    • Updated: improved sidetone level and response
    • Updated: improved HearThrough level and response
    • Performance and stability improvements

    Jabra Direct Software

    Windows: 5.0.17635; macOS: 5.0.17635
    Details

    • Updated: user experience is enhanced with new UI
    • Updated: added support for macOS 11.x/Big Sur* and Apple M1 Chip**
    • Fixed: during a firmware update the first option in the language list was not preselected
    • Performance and stability improvements

    Jabra Direct Update
    Pre Update Look
    Jabra Direct Update
    Post Update Look

    After Research and Testing

    For starters, the Jabra Direct Software took a complete over haul on the previous version. The layout, color, and aesthetic is much more user friendly and pleasing to the eye (see image above). Navigation and features have greatly improved, and yes, it’s 100% free! You can download the software here depending on your operating system: Jabra Direct Windows: 5.0.17635 or Jabra Direct macOS: 5.0.17635.

    As for the Jabra Evolve2 85, the biggest claim was the microphone improvement. In our test we found that the difference between the pre update and post update was virtually non-existent. Otherwise, all other patches ( improved performance of earcup microphones, handling of play/pause media, improved sidetone level and response, HearThrough level response, and stability improvements) was noticeably better.

    Want to hear for yourself? Check out our latest video below where we cover the new Jabra Direct and software update for the Evolve2 85 to the 1.3.8 update. Feel free to reach out to our reps with questions you may have regarding Jabra at 1-800-749-3160 or contact us for any additional questions. Thanks for reading!