Huddle Rooms in 2019! – Video

 

It’s so important these days to have productive and collaborative workspaces. Learn more about all the video and audio solutions available and how you can improve your huddle rooms.

Manage headset related help desk tickets, before they manage you with Plantronics Manager Pro.

Proactively manage headset related issues with Plantronics Manager Pro, software as a service.

When headsets are not working optimally, it can have a huge impact on productivity and overall UC adoption. Your IT Manager can tell you how fast helpdesk tickets can pile up and affect their group’s productivity and daily workflow. In fact, the average help desk ticket cost in North America is $15.56. How do you think your IT department would feel if they could proactively manage and maintain a portion of the hardware related help desk tickets, remotely before they interrupt the workflow of the day?

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Hands on with the Poly Studio!

 

In this video, we highlight the features of the Poly Studio, then set it up and test out the microphone range and the optional people tracking feature in action!

Poly Studio and Logitech Meetup Comparison

 

We compared the audio and tracking features of the Poly Studio and the Logitech Meetup! The automatic color balance between the two is noticeable – our huddle room has a lot of blue, and the Studio interpreted that differently than the Meetup. Every environment can be different, so if you have questions, feel free to ask!

Differences between CS500 and Savi Series Headsets – Video

 

Overview of the differences between these very popular models of headsets from Poly (formerly Plantronics). Let us know if you have any questions about these headsets!

The 8 Most-Asked Questions About Cloud Communications – Answered

81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some IT executives, failing to recognize the opportunities cloud solutions can bring to their businesses, are reluctant to adopt this new communications platform. Savvy CIOs view it as a key enabler of a more agile, connected employee and customer experience. They recognize that providing employees with a more aligned communications platform will empower them to deliver a superior experience for customers. As with any new technology, there are several misconceptions and questions to consider.

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Plantronics Voyager Family

By Danny Hayasaka

December 12, 2018

If softphone (PC/Laptop) and mobile (tablet/smartphone) are your primary devices for communication, the Plantronics Voyager Family may be a right fit for you.

There are close to twenty different variants available that differ in wearing style and feature sets.

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Plantronics Savi 8220 – DECT Wireless Headset with ANC

By Danny Hayasaka

November 12, 2018

Plantronics has added the Savi 8200 Series to their lineup.

This solution is recommended for the connected executive, office collaborator and contact center supervisor who need to collaborate across multiple communication platforms (desk phone, softphone and mobile phone). They need a single headset system to seamlessly manage calls with the added flexibility to roam more freely in the enterprise office or contact center, focus in noisy environments with active noise canceling (ANC) and maintain the best audio on both sides of the call.

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Plantronics Calisto 7200

By Danny Hayasaka

August 28, 2018

Plantronics introduced a new member to their Calisto speakerphone family. The Calisto 7200 UC.

Like other new solutions Plantronics is producing, there aren’t “Microsoft” and “UC” variants. The Plantronics Calisto 7200 is certified for Skype for Business. Built for UC applications and softphones from Avaya, Cisco, Skype and others.

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How do you choose the right headsets for your organization? Part III

Series by Danny Hayasaka

In Part I of this series we discussed who the top headset manufacturers are and why. In Part II we covered why it’s important to choose an Authorized Partner. Now…let’s get into it. How do you choose the right headsets for your organization?

Back in the day, it was so simple; Plug Prong or Multipurpose Amp, single ear, dual ear or convertible wearing style headset. That’s it.

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