By Danny Hayasaka
April 10, 2019
Does your business need the popular Plantronics (Now Poly) CS500 Series wireless headsets or Savi Series? What’s the difference?
Plantronics (Now Poly) produces wireless headsets that increase productivity by providing mobility in the office and multiple connectivity options to support how you work.
The CS500 Series consists of DECT and 900MHz wireless headsets with single connectivity to Desk Phones.
By Danny Hayasaka
Noise is a major distraction in open offices today. It becomes extremely challenging for employees to focus on their work. Plus co-worker interruption causes a decrease in productivity as it takes an average of 23 minutes to get back on task.
How many times throughout the day are you interrupted or distracted?
One simple solution is to use an Active Noise Canceling (ANC) headset that helps reduce or completely block out background noise (if streaming audio/music).
Is moving to the cloud worth it?
Well, let’s take a look at the features you would get for roughly the same price you pay right now for Voice/Voicemail. With the mid-range plan, you could get Unlimited Calling to 32 Countries, Unlimited Faxing, Call Analytics, Business Class SMS, Voicemail, and call recording! All these features (and more), all for around the same price you would pay per line from your local provider to just receive voice calls and voicemail! The great part about all of this is you can even keep your phone number. Being able to communicate is key in a growing business. It allows you to be more efficient, save money, and improve quality assurance. So why not use the best to communicate?
By Danny Hayasaka
April 24, 2018
Most people know Logitech. Many folks use Logitech Keyboards & Mice daily. But did you know Logitech offers video conferencing solutions?
Logitech is transforming video conferencing by offering an easy and affordable way to collaborate, with crystal-clear audio and razor-sharp video.
Logitech offers a variety of products that satisfy multiple use cases and environments.
By Danny Hayasaka
November 17, 2016
I write a lot about multiple devices and solutions and I am often asked, “Since you get to choose whatever you want…what do you use?”
The answer… it depends on which Partner is onsite visiting. J
Seriously though, I do get to try multiple devices from multiple brands/partners and I do have my pick. First, let me talk about my communications and collaboration environment.
I have a private office but I also spend time out on the sales floor. My main modes of communication are my Dell PC with wireless Logitech K350 Wave keyboard/ MX Master mouse and Mobile phone (Apple iPhone 6s Plus). You’d be amazed at what a difference a good keyboard and mouse can do to improve/increase productivity. I use Microsoft Lync/SfB on PC for voice and video calls. Additionally, I have access to Skype, Google Hangouts, Fuze, RingCentral, Zoom and others.
I have been using the Plantronics Voyager 5200 UC for my mobile calls and when I switch from speakerphone to headset.
I flip between Logitech C930e and Microsoft LifeCam Cinema webcams. I also have the new Logitech C925e but I stick between the C930e and Cinema. Main difference between those two models? Field of view. The Logitech C930e offers a 90 degree field of view. The Microsoft LifeCam Cinema offers a 73 degree field of view. If I am having video call and I have 3-5 other people in my office, I use the Logitech C930e. If I’m the only one on video, I’ll use the Microsoft LifeCam Cinema.
When I leave the office, my mobile phone is my primary communication device which means the Plantronics Voyager 5200 UC goes with me. The four-mic array and adaptive DSP along with six layers of Plantronics unique WindSmart technology have greatly improved noise cancelling feature compared to past models. Whether I’m walking the sales floor, in my car or in a noisy airport my voice can be heard.
So there you have it. For the moment here’s what I use:
- Dell PC with Microsoft Lync/SfB
- Logitech K350 Wave Wireless keyboard
- Logitech MX Master wireless mouse
- Apple iPhone 6s Plus
- Logitech C930e Webcam
- Microsoft LifeCam Cinema for Business
- Sennheiser SP10 ML
- Plantronics Voyager 5200 UC with BT600 Bluetooth Dongle
- Plantronics Hub software and our IT dept will be deploying Plantronics Manager Pro
By Danny Hayasaka
October 28, 2016
It’s been really fascinating to watch the evolution of the meeting space. I remember conference rooms, the analog speakerphone and using a conference call service to connect multiple participants. Oh, and paying by the minute.
Video was added to enhance the experience. It required expensive codecs, hardware, bridges, managed services and a degree from MIT to operate. So the reality was video conferencing wasn’t used and the codecs sat there and collected dust.
Nowadays there are so many options for audio and video meetings via Microsoft Lync/Skype for Business, Cisco Jabber, Zoom, Google Hangouts, Skype, WebEx, GoToMeeting, Vidyo, BlueJeans, Adobe Connect, Fuze, ReadyTalk, and on and on. Additionally, meeting spaces can now be anywhere from the traditional conference rooms to huddle spaces.
With so many options, the need for platform agnostic devices has increased. Additionally, customers are in search of “easy”. How do they video enable a room easily, inexpensively and doesn’t require a specialized degree or certification to operate?
Fortunately, there are plenty of options from multiple vendors. That’s the other fantastic thing that has occurred…customers are no longer tied to “one” brand for a complete solution. They can mix and match depending on need and budget.
You can use devices from Logitech, Jabra, Plantronics, Sennheiser, Konftel, Revolabs and more!!!
For personal use, you can use a USB/Bluetooth headset or USB/Bluetooth personal speakerphone and Webcam.
For small groups of 2-5 people, you can use a USB speakerphone and Webcam.
For groups of 6-10, you can go with ConferenceCams, USB speakerphones and Webcam or PTZ webcams.
For even larger groups you have options for ConferenceCams with extended mics, or more robust speakerphones with USB connections and PTZ Webcams.
All these solutions cost thousands of dollars less than traditional video conferencing solutions and they are extremely easy to use. Most are “plug and play”. Simply plug the USB cable into your PC or laptop and off you go.
Logitech is making it even easier with their ConferenceCam Kit which includes Intel NUC, Keyboard, Mouse and Iluminari Quicklaunch SE (a fully configurable and simplified user interface that brings appliance-like ease-of-use to the meeting room, minimizing the need for user training or IT support.)
What does this mean do inexpensive, platform agnostic, easy to use devices mean for business?
Increased user adoption, more collaboration and decreased IT Help Desk trouble tickets.
Below are listed some examples of products that can be used to video enable a space. There are more from other manufacturers/brands. Below are some of the more popular, tested/certified webcams and speakerphones:
Webcams, PTZ Webcams and ConferenceCams:
- Microsoft LifeCam HD3000, LifeCam Cinema, LifeCam Studio
- Logitech B525, B910, C925-C, C920-C, C930e
- Logitech PTZ Pro
- ClearOne UNITE™ 200 PTZ Camera
- Logitech BCC950, Connect, Group, Group + Expansion Mics, Group Kit with Intel NUC, CONNECT Kit with Intel NUC
USB and USB/Bluetooth/NFC Speakerphones:
- Jabra Speak 410, 510 and 510+, 800 (UC and Microsoft variants)
- Plantronics Calisto P610 and P620 (UC and Microsoft variants)
- Sennheiser SP10 and SP20 (UC and Microsoft variants)
- Konftel Ego, 55Wx
- Revolabs FLX UC 500, YVC-300, FLX UC 1000, FLX UC 1500
- ClearOne Chat 50 (UC), 60 (Skype), 70 (Skype for Business), 150 & ChatAttach 150 (UC), 160 & 160 Chatattach (Skype), 170 & 170 Chatattach (Skype for Business)
- Logitech P710e
By Danny Hayasaka
October 20, 2016
Open offices are great for improved team work and collaboration however with that comes an increase in noise! Yes, sometimes your colleagues become your biggest distractions.
Jabra introduces the Jabra Noise Guide with SoundEar®3 software. It’s a portable device that monitors noise levels and provides visual feedback so coworkers are more aware immediately that they may be distracting others.
There are three light color schemes:
- Green = acceptable noise levels
- Yellow = warning noise levels are getting high
- Red = unacceptable noise levels
- (Of course it can work in reverse if you want higher noise levels ie. Sales Floor, Green could indicate not enough noise going on)
The SoundEar software defaults to preset “Noisy Office” noise levels. You can also select from “Normal Office” to “Quiet Office” depending on acceptable level of noise in your space. Additionally you can customize and set it to what is best for your office.
The Jabra Noise Guide includes: Noise Guide, USB Key with software, Power Adapter with EU, US & UK plugs, USB Adapter Cable (A-plug to micro-B).
How does the Noise Guide work?
Noise Guide provides you with 2 types of measurements, simultaneously. The ear symbol indicates the state of the current noise level while the LED panel at the bottom of the device indicates the average noise level over the past 15 minutes.
You will find the software on the included USB Key. When you have installed the software, make sure to check for software updates to ensure that you are always updated with the latest version.
You have three standard settings to choose from:
- Noisy Office (Default)
- The device is lit green when the noise level is below 60 dB.
- The device is lit yellow when the noise level ranges from 60 dB to 70 dB.
- The device is lit red when the noise level exceeds 70 dB.Normal Office
- Normal Office
- The device is lit green when the noise level is below 55 dB.
- The device is lit yellow when the noise level ranges from 55 dB to 65 dB.
- The device is lit red when the noise level exceeds 65 dB.
- Quiet Office
- The device is lit green when the noise level is below 50 dB.
- The device is lit yellow when the noise level ranges from 50 dB to 60 dB.
- The device is lit red when the noise level exceeds 60 dB.
- Customized Settings
- Allows you to customize settings
There are many options from this GUI in addition to Quick Setup:
- Device Info
- Light Settings
- User Manual
- About Jabra Noise Guide
- Measurement Data
- Live Measurment
- Measurement Library
- Import Data From USB
You can now review for peak noisiest hours and depending on where you position units, you can pinpoint which areas of your office are noisiest and when.
I think this is a really cool tool for any business looking to monitor noise levels in their office space.
To learn more go to http://www.jabra.com/business/office-headsets/jabra-noise-guide
October 28, 2015
Jabra recently introduced a new member to their Speak Series of USB speaker phones: Jabra Speak 810. It comes in two flavors:
- JBR-810-109-011 Jabra SPEAK 810 MS optimized for Microsoft Lync/Skype for Business
- JBR-810-209-011 Jabra SPEAK 810 UC for use with all leading UC and VoIP clients such as IBM Sametime, Cisco and Avaya
These are in addition to the popular Speak 410 and 510 variants for smaller groups of 1-4 people:
- JBR-7410-209-011 Jabra SPEAK 410 USB Speakerphone (Corded USB only)
- JBR-7410-109-011 Jabra SPEAK 410 MS USB Speakerphone optimized for Microsoft Lync/SfB (Corded USB only)
- JBR-7510-109-011 Jabra Speak 510 Bluetooth Speakerphone (MS Version)
- JBR-7510-209-011 Jabra Speak 510 USB Bluetooth Speakerphone (UC Version)
- JBR-7510-309-001 Jabra SPEAK 510+ for Lync with Jabra LINK 360 (Wireless)
- JBR-7510-409-011 Jabra Speaker 510+ for UC Bundle with Link 360 (Wireless)
First off I want to clarify that the Speak 810 is CORDED. Some of the marketing images are a little misleading (see below). The Speak 810 requires AC Power adapter (included) connected to power outlet in order to work. If connected to a PC/Laptop, you need a USB cable (included) in addition to AC power.
What’s in the box: Speak 810, AC Power Supply (various connection types), hardwired USB cable, hardwired 3.5mm jack cable
The Speak 810 has microphone range pick up of up to 15ft and supports up to 15 people in the room. We’ve been testing here in our conference room and usually have 18-20 people. The feedback I have received is positive. We can be heard clearly and we can hear the caller clearly. The Speak 810 uses DSP (Digital Signal Processing) technology and has Zoom Talk microphones which are intelligent directional microphones that focus on human voice and not noise. There are also answer/hang up buttons, volume up/down buttons as well as a mute button.
The Speak 810 supports Bluetooth (Class 1 – up to 328ft range for Class 1 supported devices) and NFC (Near Field Communication). Additionally it includes a 3.5mm jack cable to connect your smartphone or tablet directly for immediate conference calling. It’s firmware upgradeable via free Jabra Direct software.
It also has a nice cord management system on the underside.
A cool feature is the USB charge out port that allows you to recharge your smartphone or tablet. Plus it includes a Kensington lock. Jabra and Kensington have the Jabra Lock It Up Promotion through November 30, 2015 where you can get a FREE Kensington Microsaver® Micro DS Lock when you purchase a Jabra SPEAK 810 UC or MS (A $54.99 Value)!!!
As more and more organizations utilize UC, VoIP softphones and web-based conferencing solutions, the need for larger USB speakerphones are needed. All companies have multiple conference rooms of varying sizes. While the Speak 410 and 510 are great for small huddle rooms, they aren’t sufficient for larger meetings. This is where the Jabra Speak 810 comes into play or as we have come to call it, “the hoverboard”.
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