What’s the difference between CS500 series & Savi Series?

By Danny Hayasaka

April 10, 2019

Does your business need the popular Plantronics (Now Poly) CS500 Series wireless headsets or Savi Series? What’s the difference?

Plantronics (Now Poly) produces wireless headsets that increase productivity by providing mobility in the office and multiple connectivity options to support how you work.

The CS500 Series consists of DECT and 900MHz wireless headsets with single connectivity to Desk Phones.

The Savi Series offer DECT and Bluetooth wireless connectivity depending on model. The Savi 700 and 8200 Series offer triple connectivity while the Savi 400 Series offer single connectivity to PC/Laptop via USB.

Individual roles and use cases will determine which series is best. If you require connectivity to a desk phone, PC/Laptop and Mobile device, the Savi 700 and 8200 Series are right series to consider.

Roles that require connectivity to a desk phone only will benefit from the CS500 Series.

Those that utilize soft phone clients only, will be best served with Savi 400 Series.

Each series offers multiple wearing style options:

  • Single ear headband
  • Dual ear headband
  • Over-the-Ear
  • Convertible (headband, over-the-ear, behind the neck)

The Savi 8220 offers Active Noise Canceling (ANC) speakers which is a great feature to help block out distractions in environments like noisy open offices.

CS500 Series – DECT Wireless – Desk Phone only connectivity:

CS500 Series – 900MHz Wireless – Desk Phone only connectivity

Savi 700 & 8200 Series (UC and Microsoft Variants) – DECT & Bluetooth Wireless – Desk Phone, PC/Laptop and Mobile Connectivity

 

Savi 400 Series (UC & Microsoft Variants) – DECT Wireless – PC/Laptop Connectivity via USB DECT Dongle

If you have more questions, feel free to reach out to Call One, Inc. via phone 1-800-749-3160 or sales@calloneonline.com

Open Monday-Friday, 8am-5pm ET

Open Office Headset Solutions

By Danny Hayasaka

Noise is a major distraction in open offices today. It becomes extremely challenging for employees to focus on their work. Plus co-worker interruption causes a decrease in productivity as it takes an average of 23 minutes to get back on task.

How many times throughout the day are you interrupted or distracted?

One simple solution is to use an Active Noise Canceling (ANC) headset that helps reduce or completely block out background noise (if streaming audio/music).

There are different options from multiple manufacturers. All brands offer ANC headsets that are certified/optimized/compatible with all major UC platforms like Cisco, Microsoft, Avaya, 8×8, RingCentral, and more!

Each brand puts their own spin on the various models from SmartSensor technology to integrated BusyLight to Boom-less mic options. They also have corded USB variants as well as completely wireless headsets.

Asset Management is becoming increasingly more important. Jabra, Plantronics, and Sennheiser all offer Enterprise Headset Management software.

Plantronics Manager Pro (Subscription Service)

Jabra Xpress (Free)

Sennheiser HeadSetup Pro Manager (Subscription Service)

Speak with Call One, Inc. Account Executive to help you identify which model is best for your use case!

These ANC headsets are all USB models. If you would like to use on your “desk phone”, Plantronics models can be connected to a desk phone via the MDA 220.

Plantronics ANC Headsets:

Voyager 6200 UC

Voyager 6200 UC Sand

Voyager 6200 UC Black

Variants:

What’s good?

  • Active Noise Canceling earbuds
  • Neckband with Earbuds Wearing Style
    • Single and dual ear options (right and/or left ear use)
    • Have both earbuds out if needed
  • Vibrating Neckband signals incoming calls
  • Up to 9hrs of talk time, 16hrs of Listen Time
  • Dynamic Mute alert feature senses and alerts user when talking while muted
  • Supported via Plantronics Hub and Plantronics Manager Pro
  • Class 1 Bluetooth – up to 98ft wireless range
  • Portable – durable carrying case included
  • Charge base included
  • Connect to PC/Laptop via USB Dongle and mobile devices (Tablet/Smartphone) via Bluetooth
  • Multipurpose button to answer/hang up, play/pause, next track, go back a track

What’s bad?

  • At the moment I’m having a hard time finding something I don’t like

Plantronics Voyager 8200 UC

Variants

What’s good?

  • Dual Mode Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Boomless Mic
  • Mobile and PC/Laptop connectivity
  • Connectivity to Desk Phone/PC via MDA 220
  • Listen Time: Up to 24 hours
  • Talk Time: Up to 20 hours
  • Standby Time: Up to 1 month
  • Roaming Range: Up to 98 feet
  • 5mm audio cable connectivity
  • Carrying pouch for portability

What’s bad?

  • 5mm audio cable listen only
  • No USB cable connectivity option

Plantronics Voyager Focus UC Wireless Headset

Variants:

What’s good?

  • Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Hi-Fi Stereo
  • Very comfortable
  • Talk Time: Up to 12 hours (10 ANC on)
  • Listening Time: Up to 15 hours (12 ANC on)
  • Roaming Range: Up to 150 feet with adaptive power (with Class 1 supported devices)
  • Carrying case for portability
  • PC/Laptop connectivity
  • Connectivity to Desk Phone/PC via MDA 220

What’s bad?

  • No cable connectivity option (i.e. in flight connectivity option, or USB cable connectivity)

Blackwire 725 Corded USB Headset

Variants:

What’s good?

  • Active Noise Canceling
  • Plantronics Smart Sensor Technology
  • Hi-Fi Stereo
  • Very comfortable
  • Portable – durable carrying case included
  • Connect to Desk Phone and PC via MDA 220

What’s bad?

  • Doesn’t support Bluetooth

Jabra ANC Headsets:

Jabra Evolve 75e

Variants:

What’s good?

  • Active Noise Canceling earbuds
  • Neckband with Earbuds Wearing Style
  • Single and dual ear options
  • Have both earbuds out if needed
  • Listen-in feature
  • Vibrating Neckband signals incoming calls
  • Up to 13hrs of talk time, 14hrs of Listen Time
    • 2hr Charge Time
  • Sweat & water resistant Yes, IP54
  • Integrated red light on the microphone box, activated when on a call or manually by the user when busy, to act as a “do not disturb” signal
  • One tap access to “MS Cortana, Apple Siri®, Google Now™” on the mute/voice button
  • Up to 100 ft. with PCs, up to 33ft with smartphones
  • Portable – durable carrying case included
  • Connect to PC/Laptop via USB Dongle and mobile devices (Tablet/Smartphone) via Bluetooth
  • Multipurpose button to answer/hang up, play/pause, next track, go back a track
  • Magnets in earbuds
    • For easy and comfortable position around the neck. When the earbuds are connected, your music will pause or your call will be ended.

What’s bad?

  • Must be worn in right ear when making calls
  • There have been some audio quality issues when used with Link 370
    • We identified if we connect Link 370 to USB Extension cable it minimizes/solves audio issue

 

Jabra Evolve 80 UC and Microsoft variants

 

Variants:

What’s good?

  • Active Noise Canceling
  • USB and 3.5mm corded connectivity
  • Busy Light (can be manually activated)
  • Microphone boom arm can be integrated into the headband when not on a call or simply listening to music
  • Microphone mute on boom arm
  • Soft pouch included for portability
  • Listen in feature

What’s bad?

  • Doesn’t support Bluetooth

Jabra Evolve 75 UC & Microsoft variants with or without stand

Variants

What’s good?

  • Active Noise Canceling
  • Dual Bluetooth connectivity to Mobile and PC/Laptop
  • USB Cable connectivity supports both receive/transmit and charges at same time
  • Up to 15hrs battery life
  • Hi-Fi Audio
  • Boom arm can be clipped to headband when not in use (also acts as mute switch when boom arm up)
  • Listen-In button
  • Integrated Busy Light
  • First Skype for Business certified headset meeting the requirements for Open Office and Outdoor
  • Great Noise Canceling Mic

What’s bad?

  • Boom can only be on right side

 

Sennheiser ANC Headset

Sennheiser MB 660 UC and Microsoft variants

Variants

What’s good?

  • Dual mode Active Noise Canceling
  • Boomless mic
  • Multiple connectivity options: Bluetooth 4.2, NFC, Audio cable with answer/end button (2.5 mm and 3.5 mm jack plugs), USB cable with micro-USB connector, BT800 USB dongle
  • Battery life: Up to 30 hours
  • Standby time: Up to 15 days
  • Range: Up to 82ft
  • 2 Year Warranty
  • Sound Effect modes (via free Captunes App): Club, Movie, Speech, Director – User defined)
  • Nice hard cover carry case for portability
  • Audio quality when streaming music or watching movies via mobile device is awesome!

What’s bad?

  • On/Off done by folding speakers flat
  • I wasn’t a fan of the touch sensors, I like prominent buttons but that’s me

Why should you switch to the Cloud for your Communications Platform?

Is moving to the cloud worth it?
Well, let’s take a look at the features you would get for roughly the same price you pay right now for Voice/Voicemail. With the mid-range plan, you could get Unlimited Calling to 32 Countries, Unlimited Faxing, Call Analytics, Business Class SMS, Voicemail, and call recording! All these features (and more), all for around the same price you would pay per line from your local provider to just receive voice calls and voicemail! The great part about all of this is you can even keep your phone number. Being able to communicate is key in a growing business. It allows you to be more efficient, save money, and improve quality assurance. So why not use the best to communicate?

How do you know it’s fit for you?
First off, Cloud Communications can fit almost anyone’s needs, but we can use an example for this. Let’s say, Real Estate agents. They have to be mobility masters and have a tendency to use their personal cell phones for the business. But who wants to do that? Some might, but the majority would probably wish they could take their entire phone system from work on the road with them. Well, with a Cloud Communications platform, you can! Mobility is one of the key features. You can have your office phone on a cell phone, desktop computer, tablet, etc. Anywhere you can open a web browser, you can stay connected. It’s like having your entire desk phone in your pocket! Let’s say you don’t want to put anything on your phone. Simple! Just forward those calls to your cell phone. The ability to go anywhere at any time is vital to businesses on the move, even if you aren’t a real estate agent. If you need mobility, then Cloud Communications is a key move.

We talked about real estate agents and traveling employees. Let’s get deeper and talk about Call Centers. Yeah, I said it, the one place that communication is absolutely key. The cloud is there for you too. With numerous abilities, like call parking, auto attendant and easy to set up ring groups, you’re covered! The three main points at a Call Center would be Sales, Technical Support, and Customer Service. With ring groups, you can easily divide and conquer. We haven’t even mentioned the ease of extensions or presence. Easily set up extensions, so when you need to get a hold of someone, you can, and with just a press of a button. Now, along with extensions you need to remember presence. We’ve all called someone in the company just to get an “I’m on a call” voicemail. What if you could tell before you even pushed their extensions? With presence, you can! Let’s think of it this way: AOL Instant Messenger. Yeah, it’s a throwback thought, but you had the ability to know when someone was offline, online, or away! Same basic theory, but you know when someone is on a call, in a meeting, away, off work, and available! Cloud services seem like an amazing deal already, right?

How you actually know the Cloud is worth it…
Analytics. That’s a word most of us tend to hear too often. But on the cloud, it’s actually quite simple. You have the ability to automatically record calls, use them to train people, and improve your quality assurance! The use of this feature is filled with graphs, and easy to use categories. You can see how long clients are on hold, the average time it takes for a phone, call waiting times, and much more. Some of the packages offered, allow you to be notified when the system notices that someone raised their voice, and it will give you the ability to join that call. Allowing you to de-escalate the situation, and come up with a solution faster. Now, Barge-Monitor-Whisper, this one is actually pretty cool. You can ensure professional quality, train new employees during an actual call, and assist employees when they need help without the client even knowing. This is a pretty useful feature, being able to hop on a call, talk to your employee, and the client can’t hear you at all. These features allow you to nail down quality assurance so that your clients have the best experience when they call you for help.

Now, Let’s talk collaboration!
One feature we haven’t touched on – Meetings. At any business, trying to get everyone on a call at the same time can be a hassle occasionally. Well, being able to set up an email to go out company-wide, with a link and phone number, allows you to easily set up meetings with no confusion on how to join. Conferencing/Meetings with a new face, which includes screen sharing, file sharing, and of course, live video sharing. You’re probably thinking “with all these features, it must be a lot to maintain”. Well, that’s the kicker! There isn’t anything to maintain. No PBX, or onsite switchboard! Cloud services are, well, in the cloud. They don’t need to take up the IT department’s time trying to fix a phone or schedule a specialist to come to look at the onsite PBX. Being on the cloud not only loosens up the IT departments schedule to fix real problems, but it saves you money in the long run. You can continue to use your desk phone setup if you’d like, or you can run a softphone on your PC.

So, back to what I asked above. Why not use the best to communicate? Move to the future, switch to the cloud. Boost your efficiency, quality assurance, and rescue lost time.

Schedule a call with us today and let’s get moving! 1-800-749-3160

Why Logitech for Video Conferencing?

By Danny Hayasaka

April 24, 2018

Most people know Logitech. Many folks use Logitech Keyboards & Mice daily. But did you know Logitech offers video conferencing solutions?

Logitech is transforming video conferencing by offering an easy and affordable way to collaborate, with crystal-clear audio and razor-sharp video.

Logitech offers a variety of products that satisfy multiple use cases and environments.

Let’s start with Desktop Video! Many meetings are now conducted over web-based meeting platforms like Skype for Business, Zoom, BlueJeans, WebEx, GoToMeeting, Skype, Google Hangouts, etc. Participants no longer need to meet in a specific room. Fact is, many participants now join from remote locations like their homes, hotel rooms or local coffee house.

Logitech offers a series of business grade webcams with varying fields of view and resolution:

Check out this video to see the differences: https://youtu.be/gifw2BjFPoc

Logitech offers these affordable conference cam solutions:

Additionally, Logitech provides complete Video Conferencing Room Solutions complete with software.

Bonus! The Logitech Spotlight is a great tool to use for presenting!

  • Spotlight in Gold or Slate (Our Top Pick)
    • Spotlight and magnify screen
    • Mouse-like cursor control
    • Logitech Presentation App – Pair Spotlight with its powerful app to set time alerts, toggle pointer mode, and customize actions.
    • Smart time management – Spotlight quietly reminds the speaker when it’s time to wrap up. The presentation remote vibrates five minutes before the end of a presentation and again when time is fully up.
    • Dual Connectivity – Connect to a computer via USB receiver or low energy Bluetooth®
    • Up to 100ft range

Through end of June you can take advantage of this awesome bundle we’ve put together!

Order MeetUp + Spotlight + C925e Webcam Bundle via CallOneOnline.com for only $958.95!!! (Normally $1,129.97)

What devices do I use to communicate and collaborate?

By Danny Hayasaka

November 17, 2016

I write a lot about multiple devices and solutions and I am often asked, “Since you get to choose whatever you want…what do you use?”

The answer… it depends on which Partner is onsite visiting. J

Seriously though, I do get to try multiple devices from multiple brands/partners and I do have my pick. First, let me talk about my communications and collaboration environment.

I have a private office but I also spend time out on the sales floor. My main modes of communication are my Dell PC with wireless Logitech K350 Wave keyboard/ MX Master mouse and Mobile phone (Apple iPhone 6s Plus). You’d be amazed at what a difference a good keyboard and mouse can do to improve/increase productivity. I use Microsoft Lync/SfB on PC for voice and video calls. Additionally, I have access to Skype, Google Hangouts, Fuze, RingCentral, Zoom and others.

I have Sennheiser SP10 ML USB, Jabra Speak 510 and Konftel Ego speakerphones but currently using the Sennheiser SP10 ML for speakerphone calls.

I have been using the Plantronics Voyager 5200 UC for my mobile calls and when I switch from speakerphone to headset.

I flip between Logitech C930e and Microsoft LifeCam Cinema webcams. I also have the new Logitech C925e but I stick between the C930e and Cinema. Main difference between those two models? Field of view. The Logitech C930e offers a 90 degree field of view. The Microsoft LifeCam Cinema offers a 73 degree field of view. If I am having video call and I have 3-5 other people in my office, I use the Logitech C930e. If I’m the only one on video, I’ll use the Microsoft LifeCam Cinema.

When I leave the office, my mobile phone is my primary communication device which means the Plantronics Voyager 5200 UC goes with me. The four-mic array and adaptive DSP along with six layers of Plantronics unique WindSmart technology have greatly improved noise cancelling feature compared to past models. Whether I’m walking the sales floor, in my car or in a noisy airport my voice can be heard.

So there you have it. For the moment here’s what I use:

Conference rooms and huddle spaces need inexpensive, easy to use, platform agnostic devices…

By Danny Hayasaka

October 28, 2016

It’s been really fascinating to watch the evolution of the meeting space. I remember conference rooms, the analog speakerphone and using a conference call service to connect multiple participants. Oh, and paying by the minute.

Video was added to enhance the experience. It required expensive codecs, hardware, bridges, managed services and a degree from MIT to operate. So the reality was video conferencing wasn’t used and the codecs sat there and collected dust.

Nowadays there are so many options for audio and video meetings via Microsoft Lync/Skype for Business, Cisco Jabber, Zoom, Google Hangouts, Skype, WebEx, GoToMeeting, Vidyo, BlueJeans, Adobe Connect, Fuze, ReadyTalk, and on and on. Additionally, meeting spaces can now be anywhere from the traditional conference rooms to huddle spaces.

With so many options, the need for platform agnostic devices has increased. Additionally, customers are in search of “easy”. How do they video enable a room easily, inexpensively and doesn’t require a specialized degree or certification to operate?

Fortunately, there are plenty of options from multiple vendors. That’s the other fantastic thing that has occurred…customers are no longer tied to “one” brand for a complete solution. They can mix and match depending on need and budget.

You can use devices from Logitech, Jabra, Plantronics, Sennheiser, Konftel, Revolabs and more!!!

For personal use, you can use a USB/Bluetooth headset or USB/Bluetooth personal speakerphone and Webcam.

For small groups of 2-5 people, you can use a USB speakerphone and Webcam.

For groups of 6-10, you can go with ConferenceCams, USB speakerphones and Webcam or PTZ webcams.

For even larger groups you have options for ConferenceCams with extended mics, or more robust speakerphones with USB connections and PTZ Webcams.

 

 

All these solutions cost thousands of dollars less than traditional video conferencing solutions and they are extremely easy to use. Most are “plug and play”. Simply plug the USB cable into your PC or laptop and off you go.

Logitech is making it even easier with their ConferenceCam Kit which includes Intel NUC, Keyboard, Mouse and Iluminari Quicklaunch SE (a fully configurable and simplified user interface that brings appliance-like ease-of-use to the meeting room, minimizing the need for user training or IT support.)

What does this mean do inexpensive, platform agnostic, easy to use devices mean for business?

Increased user adoption, more collaboration and decreased IT Help Desk trouble tickets.

Below are listed some examples of products that can be used to video enable a space. There are more from other manufacturers/brands. Below are some of the more popular, tested/certified webcams and speakerphones:

Webcams, PTZ Webcams and ConferenceCams:

USB and USB/Bluetooth/NFC Speakerphones:

 

 

One way to reduce distracting noise in your office… Jabra Noise Guide

By Danny Hayasaka

October 20, 2016

Open offices are great for improved team work and collaboration however with that comes an increase in noise! Yes, sometimes your colleagues become your biggest distractions.

Jabra introduces the Jabra Noise Guide with SoundEar®3 software. It’s a portable device that monitors noise levels and provides visual feedback so coworkers are more aware immediately that they may be distracting others.

There are three light color schemes:

  • Green = acceptable noise levels
  • Yellow = warning noise levels are getting high
  • Red = unacceptable noise levels
  • (Of course it can work in reverse if you want higher noise levels ie. Sales Floor, Green could indicate not enough noise going on)

The SoundEar software defaults to preset “Noisy Office” noise levels. You can also select from “Normal Office” to “Quiet Office” depending on acceptable level of noise in your space. Additionally you can customize and set it to what is best for your office.

The Jabra Noise Guide includes: Noise Guide, USB Key with software, Power Adapter with EU, US & UK plugs, USB Adapter Cable (A-plug to micro-B).

Your office environment will determine whether you obtain a Table Stand or Cubicle Mount.

How does the Noise Guide work?

Noise Guide provides you with 2 types of measurements, simultaneously. The ear symbol indicates the state of the current noise level while the LED panel at the bottom of the device indicates the average noise level over the past 15 minutes.

Software Setup

You will find the software on the included USB Key. When you have installed the software, make sure to check for software updates to ensure that you are always updated with the latest version.

You have three standard settings to choose from:

  1. Noisy Office (Default)
    1. The device is lit green when the noise level is below 60 dB.
    2. The device is lit yellow when the noise level ranges from 60 dB to 70 dB.
    3. The device is lit red when the noise level exceeds 70 dB.Normal Office
  2. Normal Office
    1. The device is lit green when the noise level is below 55 dB.
    2. The device is lit yellow when the noise level ranges from 55 dB to 65 dB.
    3. The device is lit red when the noise level exceeds 65 dB.
  3. Quiet Office
    1. The device is lit green when the noise level is below 50 dB.
    2. The device is lit yellow when the noise level ranges from 50 dB to 60 dB.
    3. The device is lit red when the noise level exceeds 60 dB.
  4. Customized Settings
    1. Allows you to customize settings

There are many options from this GUI in addition to Quick Setup:

  • Setup
    • Device Info
    • Light Settings
    • User Manual
    • About Jabra Noise Guide
  • Measurement Data
    • Live Measurment
    • Measurement Library
    • Import Data From USB

You can now review for peak noisiest hours and depending on where you position units, you can pinpoint which areas of your office are noisiest and when.

I think this is a really cool tool for any business looking to monitor noise levels in their office space.

To learn more go to http://www.jabra.com/business/office-headsets/jabra-noise-guide

 

The New Jabra Speak 810 for larger group conferencing and collaborating

By Danny Hayasaka

October 28, 2015

Jabra recently introduced a new member to their Speak Series of USB speaker phones: Jabra Speak 810. It comes in two flavors:

These are in addition to the popular Speak 410 and 510 variants for smaller groups of 1-4 people:

First off I want to clarify that the Speak 810 is CORDED. Some of the marketing images are a little misleading (see below). The Speak 810 requires AC Power adapter (included) connected to power outlet in order to work. If connected to a PC/Laptop, you need a USB cable (included) in addition to AC power.

What’s in the box: Speak 810, AC Power Supply (various connection types), hardwired USB cable, hardwired 3.5mm jack cable

The Speak 810 has microphone range pick up of up to 15ft and supports up to 15 people in the room. We’ve been testing here in our conference room and usually have 18-20 people. The feedback I have received is positive. We can be heard clearly and we can hear the caller clearly. The Speak 810 uses DSP (Digital Signal Processing) technology and has Zoom Talk microphones which are intelligent directional microphones that focus on human voice and not noise. There are also answer/hang up buttons, volume up/down buttons as well as a mute button.

The Speak 810 supports Bluetooth (Class 1 – up to 328ft range for Class 1 supported devices) and NFC (Near Field Communication). Additionally it includes a 3.5mm jack cable to connect your smartphone or tablet directly for immediate conference calling. It’s firmware upgradeable via free Jabra Direct software.

It also has a nice cord management system on the underside.

A cool feature is the USB charge out port that allows you to recharge your smartphone or tablet. Plus it includes a Kensington lock. Jabra and Kensington have the Jabra Lock It Up Promotion through November 30, 2015 where you can get a FREE Kensington Microsaver® Micro DS Lock when you purchase a Jabra SPEAK 810 UC or MS (A $54.99 Value)!!!

As more and more organizations utilize UC, VoIP softphones and web-based conferencing solutions, the need for larger USB speakerphones are needed. All companies have multiple conference rooms of varying sizes. While the Speak 410 and 510 are great for small huddle rooms, they aren’t sufficient for larger meetings. This is where the Jabra Speak 810 comes into play or as we have come to call it, “the hoverboard”.

 

Logitech ConferenceCam Connect – Uniquely Portable and Versatile, All-in-One Video Collaboration for Small Groups

By Danny Hayasaka

July 23, 2015

When I first saw the Logitech ConferenceCam Connect I knew I had to have one. Well, I finally do. It’s been sitting here for a little bit now. The Logitech ConferenceCam Connect is jam-packed with features!!!

It comes in two variants however I’m being told it’s really tough to obtain a Ruby – Limited Edition version so if you want one of these, you should go with the Silver.

PN 960-001013 Silver

PN 960-001026 Ruby – Limited Edition

What’s in the box: ConferenceCam Connect device, Power adapter with plug, Regional plugs, USB cable, Documentation

 

At First glance: It looks like this cool gadget that has you wondering what it does.

What does it do? The Logitech ConferenceCam Connect is a USB webcam + speakerphone that supports Bluetooth and NFC pairing. This allows you to use as a webcam and speakerphone for web-based calls from Microsoft Skype for Business/Lync, Cisco Jabber, Skype, WebEx, GoToMeeting, and most major web-based collaboration platforms. The ConferenceCam Connect can be used as a wireless speakerphone for your mobile device to have a small group conference call. You can connect your *supported mobile device wirelessly to screen mirror presentations, spreadsheets, videos or Internet content to a projector, monitor, television or other display that’s connected to ConferenceCam Connect via HDMI cable (not included).

*Screen Mirroring: Android 4.3 or higher, Windows 8.1 or higher (As phones or tablets may vary, please check your mobile device specs or contact manufacturer)

Set Up and Use: I let charge overnight. It’s a very clean design. Once ConferenceCam Connect is charged you should get up to 15 hours (3 hours for video conferencing and screen mirroring). The remote control also acts as a lens cover and attaches magnetically. Again, very clean design. You have three operating options once you turn unit on: Screen Mirroring, USB and Mobile (Bluetooth or NFC). The selection options are on top of ConferenceCam Connect.

 

Here’s one of the downsides, it doesn’t automatically switch from Mobile to PC mode. For example, I’m connected to PC for Lync voice and video calls. I am also paired with my mobile device to stream music. If I am in mobile/Bluetooth mode and I get Lync call, I have to manually press the USB mode to answer the call. It doesn’t automatically switch.

Audio and Video Quality: I don’t have an HDMI cable here so I’ve been unable to test the Screen Mirroring feature however I did witness it at the tradeshow and it was pretty cool. They were streaming movies from Netflix to a tv monitor. Good quality.

When streaming music the audio quality is very good. Nice sound. Plus it’s wireless so very portable.

Audio quality on Lync (softphone) call was very good. I can clearly hear and be heard.  Video quality appears to be very good as well.

What’s really cool is that the ConferenceCam Connect offers a 90-degree field of view with autofocus, 4X digital zoom in Full HD, Rightlight™ 2 Technology for clear image in various lighting environments (even low light), and Digital pan, tilt and zoom from remote control or optional downloadable app plus a mechanical tilt. The remote control offers camera controls and speakerphone functions with a 10-foot range.

Image of my view with ConferenceCam Connect and then an image of the view from the person I’m calling. So you can see the video quality is very good. Nice clear image.

 

The microphones and speaker support a 12-foot diameter range. This is great for small group audio or video conference of 1-6 people.

The Logitech ConferenceCam Connect also has nice light indicators on base to let you know if you are muted or not. Blue light means you’re on active call. Red light means you’re on mute.

ConfereneCam Connect Certifications

  • Certified for Skype for Business
  • Optimized for Lync
  • Cisco Jabber™ and WebEx® compatible (See logitech.com/ciscocompatibility for the latest version.)
  • Skype™ certified
  • Windows®
  • Mac®
  • ZEISS®
  • HDMI™

Conclusion: This is a great device for small groups (1-6 people) for audio/video calls through your PC/Laptop or voice calls via your mobile device. The ConferenceCam Connect is very simple and intuitive. It’s sleek and portable design offers a very small footprint. Click to see all the features and specifications. And the best part…it’s only $499.99