By Danny Hayasaka
April 10, 2019
Does your business need the popular Plantronics (Now Poly) CS500 Series wireless headsets or Savi Series? What’s the difference?
Plantronics (Now Poly) produces wireless headsets that increase productivity by providing mobility in the office and multiple connectivity options to support how you work.
The CS500 Series consists of DECT and 900MHz wireless headsets with single connectivity to Desk Phones.
By Danny Hayasaka
Noise is a major distraction in open offices today. It becomes extremely challenging for employees to focus on their work. Plus co-worker interruption causes a decrease in productivity as it takes an average of 23 minutes to get back on task.
How many times throughout the day are you interrupted or distracted?
One simple solution is to use an Active Noise Canceling (ANC) headset that helps reduce or completely block out background noise (if streaming audio/music).
Is moving to the cloud worth it?
Well, let’s take a look at the features you would get for roughly the same price you pay right now for Voice/Voicemail. With the mid-range plan, you could get Unlimited Calling to 32 Countries, Unlimited Faxing, Call Analytics, Business Class SMS, Voicemail, and call recording! All these features (and more), all for around the same price you would pay per line from your local provider to just receive voice calls and voicemail! The great part about all of this is you can even keep your phone number. Being able to communicate is key in a growing business. It allows you to be more efficient, save money, and improve quality assurance. So why not use the best to communicate?
By Danny Hayasaka
April 24, 2018
Most people know Logitech. Many folks use Logitech Keyboards & Mice daily. But did you know Logitech offers video conferencing solutions?
Logitech is transforming video conferencing by offering an easy and affordable way to collaborate, with crystal-clear audio and razor-sharp video.
Logitech offers a variety of products that satisfy multiple use cases and environments.
By Danny Hayasaka
November 17, 2016
I write a lot about multiple devices and solutions and I am often asked, “Since you get to choose whatever you want…what do you use?”
The answer… it depends on which Partner is onsite visiting. J
Seriously though, I do get to try multiple devices from multiple brands/partners and I do have my pick. First, let me talk about my communications and collaboration environment.
I have a private office but I also spend time out on the sales floor. My main modes of communication are my Dell PC with wireless Logitech K350 Wave keyboard/ MX Master mouse and Mobile phone (Apple iPhone 6s Plus). You’d be amazed at what a difference a good keyboard and mouse can do to improve/increase productivity. I use Microsoft Lync/SfB on PC for voice and video calls. Additionally, I have access to Skype, Google Hangouts, Fuze, RingCentral, Zoom and others.
I have been using the Plantronics Voyager 5200 UC for my mobile calls and when I switch from speakerphone to headset.
I flip between Logitech C930e and Microsoft LifeCam Cinema webcams. I also have the new Logitech C925e but I stick between the C930e and Cinema. Main difference between those two models? Field of view. The Logitech C930e offers a 90 degree field of view. The Microsoft LifeCam Cinema offers a 73 degree field of view. If I am having video call and I have 3-5 other people in my office, I use the Logitech C930e. If I’m the only one on video, I’ll use the Microsoft LifeCam Cinema.
When I leave the office, my mobile phone is my primary communication device which means the Plantronics Voyager 5200 UC goes with me. The four-mic array and adaptive DSP along with six layers of Plantronics unique WindSmart technology have greatly improved noise cancelling feature compared to past models. Whether I’m walking the sales floor, in my car or in a noisy airport my voice can be heard.
So there you have it. For the moment here’s what I use:
- Dell PC with Microsoft Lync/SfB
- Logitech K350 Wave Wireless keyboard
- Logitech MX Master wireless mouse
- Apple iPhone 6s Plus
- Logitech C930e Webcam
- Microsoft LifeCam Cinema for Business
- Sennheiser SP10 ML
- Plantronics Voyager 5200 UC with BT600 Bluetooth Dongle
- Plantronics Hub software and our IT dept will be deploying Plantronics Manager Pro
By Danny Hayasaka
October 28, 2016
It’s been really fascinating to watch the evolution of the meeting space. I remember conference rooms, the analog speakerphone and using a conference call service to connect multiple participants. Oh, and paying by the minute.
Video was added to enhance the experience. It required expensive codecs, hardware, bridges, managed services and a degree from MIT to operate. So the reality was video conferencing wasn’t used and the codecs sat there and collected dust.
Nowadays there are so many options for audio and video meetings via Microsoft Lync/Skype for Business, Cisco Jabber, Zoom, Google Hangouts, Skype, WebEx, GoToMeeting, Vidyo, BlueJeans, Adobe Connect, Fuze, ReadyTalk, and on and on. Additionally, meeting spaces can now be anywhere from the traditional conference rooms to huddle spaces.
With so many options, the need for platform agnostic devices has increased. Additionally, customers are in search of “easy”. How do they video enable a room easily, inexpensively and doesn’t require a specialized degree or certification to operate?
Fortunately, there are plenty of options from multiple vendors. That’s the other fantastic thing that has occurred…customers are no longer tied to “one” brand for a complete solution. They can mix and match depending on need and budget.
You can use devices from Logitech, Jabra, Plantronics, Sennheiser, Konftel, Revolabs and more!!!
For personal use, you can use a USB/Bluetooth headset or USB/Bluetooth personal speakerphone and Webcam.
For small groups of 2-5 people, you can use a USB speakerphone and Webcam.
For groups of 6-10, you can go with ConferenceCams, USB speakerphones and Webcam or PTZ webcams.
For even larger groups you have options for ConferenceCams with extended mics, or more robust speakerphones with USB connections and PTZ Webcams.
All these solutions cost thousands of dollars less than traditional video conferencing solutions and they are extremely easy to use. Most are “plug and play”. Simply plug the USB cable into your PC or laptop and off you go.
Logitech is making it even easier with their ConferenceCam Kit which includes Intel NUC, Keyboard, Mouse and Iluminari Quicklaunch SE (a fully configurable and simplified user interface that brings appliance-like ease-of-use to the meeting room, minimizing the need for user training or IT support.)
What does this mean do inexpensive, platform agnostic, easy to use devices mean for business?
Increased user adoption, more collaboration and decreased IT Help Desk trouble tickets.
Below are listed some examples of products that can be used to video enable a space. There are more from other manufacturers/brands. Below are some of the more popular, tested/certified webcams and speakerphones:
Webcams, PTZ Webcams and ConferenceCams:
- Microsoft LifeCam HD3000, LifeCam Cinema, LifeCam Studio
- Logitech B525, B910, C925-C, C920-C, C930e
- Logitech PTZ Pro
- ClearOne UNITE™ 200 PTZ Camera
- Logitech BCC950, Connect, Group, Group + Expansion Mics, Group Kit with Intel NUC, CONNECT Kit with Intel NUC
USB and USB/Bluetooth/NFC Speakerphones:
- Jabra Speak 410, 510 and 510+, 800 (UC and Microsoft variants)
- Plantronics Calisto P610 and P620 (UC and Microsoft variants)
- Sennheiser SP10 and SP20 (UC and Microsoft variants)
- Konftel Ego, 55Wx
- Revolabs FLX UC 500, YVC-300, FLX UC 1000, FLX UC 1500
- ClearOne Chat 50 (UC), 60 (Skype), 70 (Skype for Business), 150 & ChatAttach 150 (UC), 160 & 160 Chatattach (Skype), 170 & 170 Chatattach (Skype for Business)
- Logitech P710e
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