Call One Inc - Helping people do their business better

Business communications and collaboration technology is constantly evolving and changing. It can be very overwhelming. How do you keep up with all the changes? More importantly, how do you know which technology is best for your business? Especially now in this new normal of hybrid work.

Bill Mays and Dottie O’Daniel Mays started Call One, Inc. in 1987 out of their modest two-bedroom home to help people do their business better.

Initially Call One, Inc. supported customers by helping them select the right Plantronics, GN Netcom, Unex or ACS headsets for use in their offices, call centers and dispatch centers. Additionally, they provided headset repair services and all available accessories to help customers extend the life of their headsets.

Bill & Dottie believed in the fundamental principle that people do business with people.

Their belief and passion to help people do their business better carried them through three decades that included the 9/11 tragedy, The Great Recession, and multiple hurricane evacuations. Today Call One, Inc. supports many families and, in some cases, multiple generations here on the Space Coast (Brevard County Florida). A very cool part of being headquartered in Cape Canaveral, FL besides proximity to the beaches, are all the awesome rocket launches!!!

Call One, Inc. helps thousands of organizations in multiple industries; Logistics / Transportation, Health Insurance, Banking, Broadcast Media, Financial Services, Professional Services, Insurance, Telecom / Communications, Hospitals Healthcare, Waste Management, IT Services, Manufacturing, Education, and Government (Federal, State, Local) across the United States.

People have questions about what communications and collaboration technology is best for their corporate and home offices, contact centers, remote workers, mobile teams, meeting rooms, fleets, warehouses, and all their working environments.

Our five-step proven process (Discovery, Identify, Guide, Fulfill, and Ongoing Commitment) along with our vast network of manufacturers, vendors, and partners give us access to billions of dollars worth of resources along with Subject Matter Experts to support your business with Video Collaboration, Enterprise and Contact Center Headsets, Samsung Enterprise Mobility Solutions, Cloud, and UVC Light Disinfection Solutions.

Our 30,000 sq ft operations facility allows us to provide additional services like Agent in a Box. Agent in a Box is a service that takes all the devices and components needed and puts them in one box. This helps simplify deployment and delivery anywhere in the US to include business and residential addresses. Your team members can get the technology and devices needed delivered to their doorstep!

As a Nationally Certified Women’s Business Enterprise (WBE) and Woman Owned Small Business (WOSB), Call One, Inc. can help satisfy Supplier Diversity goals and objectives.

Call One, Inc. simplifies access to the technology you need via our in-house Ecommerce Team who can integrate with your EProcurement platform. Our team manages tens of millions of dollars’ worth of transactions annually. Plus, we have the skillsets to create, manage and support CIF and Punch-Out catalogs for all the major procurement platforms like SAP Ariba, Coupa, PeopleSoft, GHX, and more! Our Ecommerce team can build you a customized buy site that is available 24/7 that can provide access to products at your pre-negotiated prices to your authorized buyers.

Sadly, Bill Mays passed on August 15, 2018. Dottie and their son Stephen Mays now stand at the helm leading the company.

Stephen along with his leadership team, helped Call One, Inc. and sister company Hello Direct navigate the 2020 COVID-19 global pandemic. We were able to very quickly pivot from in-office to work from home in a matter of days using the technology and devices we provide.

Stephen Mays reminds us that Call One, Inc. is more than one person. It is all the Call One, Inc. team members who show up every day because they believe in the fundamental principle that people do business with people and our passion is to help people do their business better.