Video Enable All Meeting Spaces 

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As business leaders wrestle with decisions to return to the office, remain remote or adopt a hybrid work model, the reality remains that how people work and collaborate has changed. Leading platform vendors like Microsoft and Zoom continue to evolve and introduce new features to improve collaboration regardless of whether people are in the room or remote.  

Video conferencing device manufacturers are also evolving and developing new solutions that make it easy to video enable all meeting spaces, small to large.  

From Your Desktop 

Team members who join meetings from desktops have several options, including corded and wireless headsets, speakerphones, webcams, and all-in-one audio/video devices.  

Wireless headsets are available in DECT or Bluetooth. DECT headsets offer stronger security and typically longer wireless range while Bluetooth headsets support connectivity to multiple devices. Corded USB headsets are a great option since they generally are plug-and-play and simple to use. 

Logitech Zone

ANC headsets are a great option if you work in a noisy environment. ANC headsets include true wireless earbuds, on-ear, and over-ear options. There are also different boom mic options, from boomless mics to retractable mics.   

USB Speakerphones can be simple or include a long list of features to support however you work. Speakerphones are an excellent alternative for whenever you don’t want to wear a headset. They are also portable, many support Bluetooth, and can connect with your computer and mobile device.  

Webcams are available to support all use cases and budgets. Things to consider when selecting a webcam include:  

  • Compatibility with the operating system 
  • Video platforms supported 
  • Windows Hello support 
  • Video resolution 
  • Field of View (Fixed or Adjustable) 
  • Auto-Framing 
  • Auto-Focus 
  • Light Correction 
  • Built-in Microphones 
  • Privacy Shutter 
  • Mounting Options 
  • USB-A or USB-C 
  • Cable length 
  • All-in-one 
  • Warranty 
  • Additional features 
  • Price 

Logi Dock for Desktop 

The Logitech Logi Dock is a new category of devices. Logitech describes this as an All-in-one docking station with meeting controls and a speakerphone. Used in conjunction with Logi Tune software, you have a powerful device that allows you to join meetings across different platforms at the press of a button. The Logi Dock is a must-have to help increase productivity in your home or independent office. Watch these videos to see the Logi Dock in action! There is nothing else on the market that compares.  

Video Enable All Meeting Spaces

All-In-One Solutions  

All-In-One video solutions are convenient, and an inexpensive way to video enable small to large rooms. All-In-One solutions are available as simple USB audio & video devices (imagine a big webcam with microphones and speakers) or can be used with an in-room PC or placed into Appliance mode, depending on the model. Your in-house teams can typically install these, saving money on installation fees. These solutions support the latest features available for Microsoft Teams Rooms and Zoom Rooms, including Microsoft Teams Room Front Row, Touch-enabled display solutions for Teams Rooms, Zoom Rooms for Touch, Digital whiteboarding, Zoom Smart Gallery, and more! 

Some models have a wide range of peripherals that can be attached to enhance the collaboration experience. Peripherals include analog whiteboard cameras, touchpads, extension mics, and more!  

Video Enable All Meeting Spaces

All-in-One devices have extended beyond a video bar. Brands like Poly, DTEN, and Neat offer solutions that include a camera, microphones, speakers, and a display for personal and group use.  

Contact an authorized reseller to schedule a virtual demonstration to see the solutions in action! 

Video Bundles 

Video bundles include all the necessary components as separate items to support placement flexibility depending on room size and configuration. Video bundles may include a camera, microphones, speakers or a camera, speakerphone (mics, speakers, dial pad), and extension microphones.  

Some use cases require an independent speakerphone that can be used in video meetings or support voice-only calls.  

Video bundles for personal use include a webcam+ (corded or wireless) headset or webcam + speakerphone. Video bundles are conveniently packaged in a single box to simplify deployments. Examples include the Konftel Personal Video Kit and Poly Studio P5 Kits.  

Poly Studio P Series P5 Video Enable All Meeting Spaces
Video Enable All Meeting Spaces

Microsoft Teams Room and Zoom Room Bundles 

Microsoft and Zoom have strong relationships with hardware partners who develop solutions designed to support a wide range of spaces with Microsoft Teams Rooms and Zoom Rooms licenses. It’s important to note that you must have the appropriate Microsoft Teams Rooms or Zoom Rooms Licenses and use recommended and certified Microsoft Teams Rooms or Zoom Rooms Hardware to access all the available features.  

Logitech Video Conferencing Video Enable All Meeting Spaces

Wireless Presentation and Conferencing  

Some solutions support wireless content sharing and conferencing and are compatible with most of the leading video conferencing device manufacturers. These solutions allow you to wirelessly share content, turn a dedicated platform meeting room into a BYOD space or take over the USB peripherals from your laptop. Examples of these solutions include ScreenBeam and ClickShare by Barco.  

Make it easy to join a meeting 

There are so many options to video-enable meeting spaces of all sizes. Ultimately, it comes down to what you want team members and partners to accomplish while in that space. The easier it is to use the technology in the room, the more productive meetings will be. Make it easy for anyone in your organization to join a meeting.  

Call One, Inc. has been in business since 1987. We entered the audio and video conferencing space in 2003. We partner with leading brands, including Logitech, Poly, Jabra, Konftel, Yealink, JPL, DTEN, Neat, and more, to help organizations video-enable all their meeting spaces so they can do their business better. How can we help?

Audio Video Devices 2022

Audio and Video Device Highlights for First Half of 2022 

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Device manufacturers have created solutions to support work from anywhere. We have seen several new audio and video devices for business this first half of 2022 and shared several via our YouTube Channel. In this blog, we share some highlights! 

January 2022 

Konftel Personal Video Kit

February 2022

Audio and Video Device

March/April 2022

  • Enterprise Connect 2022 Video Playlist – This playlist features videos from the Enterprise Connect Expo Hall Floor. We focused on audio and video device brands that are compatible with all the leading enterprise communications and collaboration platforms including Microsoft Teams, Zoom, Cisco Webex, RingCentral, 8×8, GoTo, and more! We film at the booths of AVer, Biamp, DTEN, EPOS, Jabra, Konftel, Logitech, Neat, Poly, Shokz, Spracht, Targus, and Yealink. We also filmed an onsite mic test comparison video that includes eleven UC Bluetooth headsets from Poly, Jabra, Logitech, EPOS, Yealink and Shokz. 

May 2022

ADAPT 660 Lifestyle Office Headset Solutions Audio and Video Device
EPOS Adapt 660
Audio and Video Device
  • EPOS Adapt 660 AMC vs Adapt 660 (And Adapt 661) – EPOS introduced the stylish EPOS x Aston Martin F1™ Team co-branded headset. Powered by EPOS AI™ for crystal clear communication, the headset has adaptive ANC, superior stereo sound and microphones enhanced by machine learning. This is uncompromised audio for those who live life in the fast lane. How does the Adapt 660 AMC compare with the EPOS Adapt 660 and 661? 
  • Samsung Galaxy Ecosystem | Galaxy Book Pro 360 + Galaxy S22 + Galaxy Tab S8 + Galaxy Buds Pro – I share how you can increase productivity in a Windows and Android environment by utilizing Second Screen and Phone Link with the Samsung Galaxy Book Pro 360, Galaxy S22, Galaxy Tab S8 and 43” CJ890 Ultra-wide Curved Monitor. 
  • Logitech Zone True Wireless Earbuds | Certified for Microsoft Teams, Zoom, Google – Stay focused and in the zone with Zone True Wireless Bluetooth® earbuds. The certified noise-canceling mics, hybrid ANC, and immersive sound are ideal for collaboration in busy workspaces without compromising quality, productivity, or creativity. This video provides an overview of the specifications, microphone, and wireless range tests. 
  • Jabra PanaCast Meet Anywhere Bundles | Unboxing and Overview – Jabra has created four Jabra PanaCast Meet Anywhere Bundles to support Hybrid working and work from anywhere! They have combined all the necessary components and packed them in a convenient Travel Case. The versatile Jabra PanaCast camera allows you to adjust the Orientation, Field of View, Intelligent Zoom, and Image Quality (Brightness, Contrast, Saturation, Sharpness, White Balance) all from Jabra Direct. The Jabra Speak 750 is a compact premium speakerphone with two-way full duplex so both sides can hear and be heard clearly, for natural communication even when you’re all in different places. With a dedicated Microsoft Teams button to instantly connect you to your meeting, and a plug-and-play connection for all leading Unified Communication platforms, including Zoom, Google Meet, and more, it offers a seamless meeting experience with fast and powerful communication, anytime and anywhere. The plus (+) bundles include a Table Stand and a set of cable management clips to provide a clean look. 

June 2022

Audio and Video Device
Audio and Video Device
JPL Convey Speakerphone
  • JPL Convey Speakerphone | Overview, Speaker, and Mic Tests – The new JPL Convey is ideal for anyone wanting to talk and listen hands-free when using a softphone. The high-quality speaker is loud enough for everyone around the table to hear. Perfect for team briefings and pitches to clients. The JPL Convey is perfect for any small office or meeting room with up to 4 people. 
  • Logitech Logi Dock | Overview and Demo – The Logitech Logi Dock is an absolute game changer and has established a new category of devices. It is a docking station with meeting controls and enterprise-quality audio that simplifies personal workspaces and improves the work-from-home experience. In this video, I provide an overview and several demos, including speaker output level, how you can quickly join Google Meet, Zoom, Microsoft Teams and Webex meetings from the LogiTune app and Logi Dock, and mic and camera mute features! 
  • JPL Agora | Overview and Demo Video – The JPL Agora is a 4K Ultra HD Intelligent All-In-One Video Sound Bar with Intelligent Zoom. This simple plug-and-play video sound bar allows you to video enable focus rooms, huddle, small, and medium meeting rooms. Designed with a fully adjustable mount, the JPL Agora can be placed above a computer monitor, on a desktop, or on a wall. The JPL Agora video sound bar is simple to connect using the included USB and power cable. The USB cable offers USB-A and USB-C connectors, allowing them to connect to either USB-A or USB-C devices. The JPL Agora is designed with JPL’s plug-and-play software last approach. No software or downloads are needed on installation, and it works with all leading UC and collaboration platforms, including Microsoft Teams, Zoom, Google Meet, and Webex. 
Audio and Video Device

Many organizations are still deciding whether to return to the office, remain remote, or adopt a hybrid work model. Fortunately, there is no shortage of audio and video solutions to maintain communication and collaboration with team members, clients, and partners.  

An Authorized Reseller like Call One, Inc. can provide pre-and post-sales support and is a nationally certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB), supporting your Supplier Diversity initiatives. How can we help?  

Consumer vs. Business Audio and Video Devices

Consumer vs. Business Audio and Video Devices 

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Regularly I’m asked to review a variety of audio and video devices, including consumer products. I often respond that the Call One, Inc. YouTube Channel focuses on solutions designed for use with business communications and collaboration platforms from Microsoft, Zoom, Cisco, 8×8, RingCentral, etc.  

Microsoft Teams Devices banner 2

Packaging, Warranty, & Multi-Connectivity 

Most people don’t realize there are differences between consumer and business audio and video devices. Some differences are subtle, like the packaging to support mass deployments and extended warranty periods. Another difference is the inclusion of a Bluetooth dongle with UC Bluetooth headsets to improve connection stability, audio quality, and compatibility and provide remote call control. Leading device manufacturers also offer multi-connectivity solutions to support a broad range of use cases.  

Consumer Business Audio Video Devices

Compatible and Certified 

Business audio and video device manufacturers work directly with leading business communications and collaboration platform providers to develop compatible and certified solutions, so end-users have a great experience with setup, use, and performance.  

Consumer Business Audio Video Devices

Device Management Software 

A critical difference that has become increasingly important in today’s remote and hybrid work world is device management software. Businesses spend thousands to millions of dollars on audio and video devices annually to empower and enable their employees to be productive wherever they are working. How do business leaders know where the devices are and if they are being used? Device management software allows IT teams to remotely provision, monitor, troubleshoot, and manage devices.  

Depending on the brand and suite of products, some device management software offers analytics and actionable insights that can be highly beneficial for understanding user adoption, call analytics, room usage, and more! 

Poly Lens devices Consumer Business Audio Video Devices

Organizations need to consider developing audio and video device standards that provide device management software from these leading global brands:  

Authorized Resellers 

Authorized Resellers like Call One, Inc. can help your organization select business-grade audio and video devices that the appropriate software can remotely manage.  

Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBENC) and Woman-Owned Small Business (WOSB), helping people do their business better since 1987. We are an authorized reseller of Poly, Jabra, Logitech, EPOS, Yealink, and other leading audio and video device brands. Contact us if you want more information or schedule a meeting to discuss your device management needs.  

Device Management Software Video Resources: 

Personal Audio and Video Devices for Hybrid Work in 2022 

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Today hybrid work means working from anywhere. The goal of business and IT leaders is to ensure their teams have a consistent experience whether they are working from home, their corporate offices, or from wherever they choose to work. Professional-grade audio and video devices can aid in providing a consistent experience.  

Audio Video Hybrid Work
Audio Video Hybrid Work

Here is a list of factors business and IT leaders need to consider when selecting personal audio and video devices for their employees.  

Workstyles / Personas 

There are several roles or personas within an organization with different communication needs. Poly has studied workstyle evolution for nearly a decade and identified six distinct work styles, or personas, making up 92% of a typical enterprise: Office Communicator, Office Collaborator, Remote Collaborator, Flexible Worker, Road Warrior, and Connected Executive. Each persona uses a different set of communications tools. Take a look at the Get To Know Your Workforce – Personas Overview.

Audio Video Hybrid Work
Logitech Zone

Connectivity 

Each persona utilizes different communications tools depending on their role and environment. They may need connectivity to a desk phone, computer, mobile device, or a combination. Audio devices have a wide range of connectivity options to support whatever connectivity combination your team needs. For example, teams returning to the office may require connectivity to desk phones and computers. Employees working from home may require connectivity to a laptop and mobile phone. Hybrid team members may need an audio device that supports connectivity to phones, computers, mobile devices and can easily transport between work locations.  

Audio Video Hybrid Work
Audio Video Hybrid Work

Platform 

Leading device manufacturers like Poly, Jabra, EPOS, Yealink, and others offer compatible solutions for all major platforms, including Zoom, Teams, and Webex. Some platforms like Microsoft have developed a peripherals certification program to ensure USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality, are plug-and-play, and provide an excellent experience for end-users and administrators. An authorized partner can help with compatibility and identifying which variants are best for your business. Contact us! 

Environment 

Work environments can range from corporate offices, third spaces, home offices, remote locations, or on-the-go! Noise levels will vary. Today workers can experience noise from noisy open offices, traffic, construction, lawnmowers, blenders, children, barking dogs, and more! Knowing your team members’ work environments is essential when selecting devices. Battery life may be a factor if they are somewhere without access to an electrical outlet. Video calls and meetings have become standard during the past two years. When it comes to video, good enough is no longer acceptable. Video quality expectations have increased. Multiple personal and group video conferencing solutions offer high-quality audio and video for more engaging and productive meetings. Take a look at these desktop video solutions from Cisco, Huddly, Jabra, JPL, Konftel, Logitech, Poly, Yealink, and more! 

Webcams for business

Fixed / Portable 

Hybrid work has made it necessary to transport devices between work locations. The Targus 2 Office Antimicrobial Backpack is made to fit laptops between 15 to 17.3 inches, a full-sized keyboard, and whatever you need to carry! Headsets include carrying cases made of different materials depending on the brand and model. The cases are designed to hold your headset, cables, and dongle. The Jabra PanaCast 20 and the Huddly ONE Work From Anywhere Kit are two cameras that include a travel case to contain the camera and the cable for secure storage during travel.   

Audio Video Hybrid Work
Audio Video Hybrid Work

One Size Does NOT Fit All 

There are multiple roles within an organization with varying levels of communication and collaboration internally and externally. A person who seldom takes or makes calls will need a different audio device than someone with a call-intensive role. The same is true for video. Some positions require being on video presenting and sharing content regularly, while some only join weekly or once a month. The point is, one size does NOT fit all. Business and IT leaders need to consider the above topics when developing standards.  

New Device Standards 

The global pandemic has forever changed how, when, and where work is done. Gone are the days of controlled office environments. Organizations need new audio and video device standards. The good news is there is no shortage of options. Leading device manufacturers like Jabra, EPOS, Logitech, JPL, Poly, Yealink, and more have a broad range of solutions to support hybrid and remote work. They are also developing new solutions in response to this new normal of work from anywhere.  

An Authorized Reseller like Call One, Inc., with over 35 years of experience and a focus on personal and group audio and video solutions, is a great choice to help you develop device standards. To help people and businesses make more informed purchasing decisions, they test most audio and video devices and share them via their YouTube Channel. Call One, Inc. also provides pre and post-sales support and can ship to commercial and residential locations anywhere in the United States. We specialize in supporting mid-market to large enterprises and are a nationally certified Women’s Business Enterprise. Contact us to learn how we can help.  

Call One, Inc Partners with SonicCloud to bring Revolutionary Hearing Personalization Solutions to Today’s Hybrid Workplace

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(Cape Canaveral, FL) Call One, Inc. is partnering with SonicCloud to provide a transformative software solution designed for businesses to offer their employees a better hearing experience regardless of an individual’s hearing challenges. SonicCloud is a customizable solution for employees who need assistance with any level of hearing loss, dramatically reduces “Zoom fatigue” on conference calls, and improves clarity for those who have difficulty with speech intelligibility. 

SonicCloud Partners
SonicCloud Partners

The CDC estimates that 12% of the workforce has a hearing impairment, and according to studies, the impact on productivity annually due to hearing challenges is substantial. Given the “new normal” of remote and hybrid work, the problem is exacerbated for the hard-of-hearing. Moreover, work environments at the office and home are often not ideal for a clear conversation because of background noise, reverb, and other factors.   

“Our partnership with SonicCloud opens up opportunities to help our clients provide an easy to implement solution to help their employees fully participate in collaborative work. It is a game-changer for anyone who suffers from any level of hearing loss,”

Call One, Inc. CEO Dawn Mays
Dawn Mays
Call One, Inc. CEO Dawn Mays
SonicCloud Partners
SonicCloud CEO, JC Curelop

SonicCloud’s CEO, JC Curelop, added, “We are thrilled to be partnering with Call One as they clearly understand the challenges companies big and small face with communication in the modern workplace. We look forward to working with them to help benefit all of their customers and level the playing field for hard-of-hearing employees, destigmatize hearing difficulties, and achieve hearing inclusivity with Call One’s clients.”   

SonicCloud’s hardware agnostic software-based solution includes proprietary speech intelligibility algorithms which allow any user to get crisp, clear, personalized audio, targeted precisely to their specific hearing ability, much like the right pair of eyeglasses – but for your ears. The results are highly impactful. The patented technology also provides a range of presets for a quick, user-friendly setup.  

Call One, Inc. was founded in 1987 as a telephony headset vendor for 911 dispatch and business call centers nationwide. Today Call One is focused on providing and supporting Video Collaboration Solutions, Enterprise and Contact Center Headsets, Samsung Enterprise Mobility Solutions, and UVC Disinfection Solutions to SMB, Mid-Market, Large Enterprise, Education, Healthcare, and Government. Call One, Inc. is a Nationally Certified Women’s Business Enterprise (WBE).  

SonicCloud is a hardware-agnostic, personalized audio software technology company whose mission is to provide hearing accessibility solutions to the hundreds of millions worldwide suffering from the entire range of hearing loss. The company is lauded by hearing industry experts, Fortune 500 companies, and everyday consumers finally experiencing relief from their day-to-day hearing challenges thanks to its innovative, 21st-century approach to sound personalization. 

Which Poly Sync Speakerphone is best for you?

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The Poly Sync Family of USB / Bluetooth speakerphones supports personal, huddle workspaces and small to medium conference rooms. They provide connectivity to a computer via USB and a mobile device via Bluetooth 5.1. Select Sync models offer distinctive features like a built-in USB smartphone charger, USB video camera pass through, wireless daisy-chaining, programmable function button, and IP64 rating for protection against dust and water.  

Light Status Bar(s) 

The Sync 20 includes one and the Sync 40 and Sync 60 have two light status bars for complete 360-degree visibility. The LED light status bar(s) provide visual notification of the current status. 

  • Crossing blue pattern: Pairing 
  • Solid blue: Pairing Successful 
  • Flashing green: Incoming call 
  • Solid green: In a call 
  • Solid red: Mute active 

Microphone Steerable array 

The focus stays on voice, not background noise, with the multimicrophone steerable array for echo and noise reduction. The Sync 20 and 40 each have a three-microphone steerable array, and the Sync 60 offers a six-microphone steerable array.  

Microphone Pick Up Range

  • Up to 7ft / 2m – Poly Sync 20 / Poly Sync 20+  
  • Up to 8ft / 2.5m – Poly Sync 40 / Poly Sync 40+ 
  • Up to 10ft / 3 m – Poly Sync 60 

Smartphone Charger 

The Poly Sync 20 and Sync 60 variants include one USB socket to charge your smartphone. The Poly Sync 60 includes two smartphone chargers, and one USB video camera pass through. 

Wireless Daisy-Chain 

This feature, available with the Poly Sync 40 and Sync 60 models, allows you to wirelessly connect two units to expand coverage in larger meeting rooms.  

User Controls 

All Sync models include Call answer/end, mute, volume up/down, and a programmable function button (🚀 icon).  

Programmable function button (🚀rocket button)  

The programmable button can be configured (via software) for several different functions, including last smartphone number redial, play/pause media streaming from smartphone, system status check, delete Bluetooth pairings, etc. All Poly Sync models include this feature. 

Wireless PC Connection & Battery Life 

The Poly Sync 20 and Sync 40 have plus (+) variants that include a BT600 USB-A or USB-C Bluetooth dongle to enable wireless connectivity to a computer. (The Sync 60 requires AC power to operate.) The Sync 20 offers up to 20 hours of talk time, and the Sync 40 up to 30 hours. 

Dust and Water Protection 

IP64 rating for protection again dust ingress and water spray from any direction is available on the Poly Sync 20 and Sync 40 models.  

Standard and Microsoft Teams certified 

The Poly Sync Family of products is compatible with the most popular collaboration platforms, including Microsoft Teams and Zoom. The Microsoft Teams certified variants include a dedicated Teams button.  

Poly Sync 20
Poly Sync 20 Plus UC Speakerphones Hybrid Work
Poly Sync 20 Plus Teams
Poly Sync 20 teams

Poly Sync 20 – Personal Use 

The Sync 20 is recommended for flexible enterprise professionals working from home, in the corporate office, or traveling. The Sync 20 includes a carry case and lanyard, making it portable and great for hybrid work and work from anywhere.   

Poly Sync 40 Bottom
Poly Sync 40 Side
Poly Sync 40 Front Teams

Poly Sync 40 – Huddle Rooms & Flexible Workspaces 

The Poly Sync 40 is recommended for flexible workspaces and huddle rooms where users bring their own laptops and smartphones. Organizations can purchase additional accessories like a Sync 40 Charge Stand, Secure Desk Mount, and BT600 Bluetooth USB adapter to support a variety of use cases. 

Poly Sync 60 – Small to Medium Conference Rooms 

The Poly Sync 60 is recommended for small to medium conference rooms where users bring their own laptops and smartphones. Please note that the Sync 60 requires AC power to operate. To expand coverage in larger spaces, use the wireless daisy-chain feature!  

How can we help? 

As always, I strongly recommend you purchase from a Poly Authorized Reseller to ensure you get the best possible service and ongoing support for your organization’s audio and video device needs. Call One, Inc. is a Poly Platinum Partner with an experienced, knowledgeable staff who can answer your questions and help with small to mass deployments of Poly solutions. Contact us!  

SKU /Shop Link Model  Description 
Poly Studio P Series
2200-87150-025 		Poly Studio P5 kit with Sync 20+ For Personal Use – Includes Poly Studio P5 Webcam + Sync 20 USB-A cable + BT600 USB-A Dongle + Carrying Pouch + Lanyard
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216865-01 		SYNC 20+, SY20 USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus UC Speakerphones Hybrid Work
216869-01 		SYNC 20+, SY20 USB-C/BT600CFor Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216867-01 		SYNC 20+, SY20-M USB-A/BT600 For Personal Use – Sync 20 + BT600 USB-A Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216871-01 		SYNC 20+, SY20-M USB-C/BT600C For Personal Use – Sync 20 + BT600 USB-C Dongle + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20
217038-01 		SYNC 20, SY20 USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard 

216865-02 		SYNC 20, SY20 USB-A, PINK For Personal Use – Pink Sync 20 USB-A cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216868-01 		SYNC 20, SY20 USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 
Poly Sync 20 Plus Teams
216866-01 		SYNC 20, SY20-M USB-A For Personal Use – Sync 20 USB-A cable + Carrying Pouch + Lanyard, Microsoft Teams certified 
Poly Sync 20 Plus Teams
216870-01 		SYNC 20, SY20-M USB-C For Personal Use – Sync 20 USB-C cable + Carrying Pouch + Lanyard 

218765-01 		SYNC 40+, SY40 USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle 

218764-01 		SYNC 40+, SY40-M USB-A BT Adapter For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable + BT600 USB-A Dongle, Microsoft Teams certified 

216874-01 		SYNC 40, SY40 For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable 

216875-01 		SYNC 40, SY40-M For Huddle Rooms & Flexible Workspaces – Sync 40 with combined USB-A and USB-C cable, Microsoft Teams certified 

216872-01 		SYNC 60, SY60 For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply 

216873-01 		SYNC 60, SY60-M For Small to Medium Conference Rooms – Sync 60 with combined USB-A and USB-C cable + AC Power Supply, Microsoft Teams Certified 

218430-01 		SPARE, SYNC 40 CHARGE STAND Optional Accessory for Sync 40 – Charge Stand  

218429-01 		SPARE, SYNC 40 MOUNT Optional Accessory for Sync 40 – Desk Mount 

218427-01 		SYNC 20 CARRYING POUCH Optional Accessory for Sync 20 – Carrying Pouch  

Poly Voyager 5200 Office and UC Series – Connectivity Options

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The Poly Voyager 5200 Office and UC Series offer versatile connectivity to allow you to have professional-grade audio in any environment on any of your devices.  

Pre-COVID, the Poly Voyager 5200 UC headset was my go-to whenever traveling. I remember standing outside a hotel near Logan International Airport, making a call with the Voyager 5200 and asking the person I was calling if they could hear the planes and traffic. They stated that they could only hear me.  

Poly Voyager Focus 5200

We have created at least four videos testing the noise-canceling mic in real-world scenarios and extreme conditions, including up against a helicopter! Check out these Poly Voyager 5200 videos!  

Headsets with the best Noise Canceling Mics
Poly Voyager 5200 UC Headsets with the best Noise Canceling Mics
Voyager 5200 UC
Voyager 5200 Hero in Case Boom Up White

I strongly recommend purchasing through a Poly Authorized Reseller. Call One, Inc. is a Poly Platinum Partner with a team of subject matter experts who can help guide your team to the appropriate audio and video devices based on their work styles and workspace. Get the most out of your Poly devices with one convenient app to manage all your compatible devices. With the Poly Lens App, you can customize your devices to work the way you do. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. 

Whether you work in an office, at home, or anywhere in between, there is a Poly Voyager 5200 Office and UC Series model for you! Take a look at this breakdown of the different variants to include Microsoft Teams certified models!  

SKUMODELDESCRIPTION

212732-01 		VOYAGER 5200 OFFICE,V5200 CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214593-01 		VOYAGER 5200 OFFICE,V5200 CD USB-C Connectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply 

212722-01 		VOYAGER 5200 OFFICE,V5200 D Connectivity: Desk Phone + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office D Base + Telephone Interface Cable + Power Supply 
Headsets with the best Noise Canceling Mics
214004-01 		VOYAGER 5200 OFFICE,V5200-M CD USB-AConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-A Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 
Headsets with the best Noise Canceling Mics
214603-01 		VOYAGER 5200 OFFICE,V5200-M CD USB-CConnectivity: Desk Phone + Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset + Voyager Office CD Base + USB-C Cable + Telephone Interface Cable + Power Supply Microsoft Teams Certified 

206110-101 		VOYAGER 5200 UC,B5200 Connectivity: Computer + Mobile                                                                
Wearing Style: Over-the-ear                           
What’s in the Box: Voyager 5200 Headset +  USB-A Dongle + Charging Case + Small, Medium, and Large ear tips + USB to micro USB charge cable.  
Poly Voyager 4300 UC Series – Connectivity Options

Poly Voyager 4300 UC Series – Connectivity Options

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The Poly Voyager 4300 UC Series are affordable Bluetooth headsets that provide professional audio quality. They are everything you need to stay productive and connected to all your devices, whether at home or in your office. To learn more about the available features and functions, check out this blog and video!

Poly Voyager 4300 Connectivity

This blog will share the differences between the sixteen Voyager 4300 UC models to help you make a more informed purchasing decision. Whatever models you select, I strongly recommend purchasing from an Authorized Reseller like Call One, Inc., a Poly Platinum Partner.

Connect to all your Devices

Out of the box, the Poly Voyager 4300 UC headset series provide connectivity to your computer via included BT700 USB adapter and mobile devices via Bluetooth. You can add connectivity to a desk phone via the optional spare Voyager Office Base. The Voyager Office Base is compatible with Poly EHS Cables and HL10 Handset Lifter. Contact an Authorized Reseller to check compatibility with your devices.

Poly Voyager 4300 Connectivity
Voyage Office Base
Poly Voyager 4300 Connectivity
Voyager Office Base, MS Teams
Part NumberModelDescription

218471-01 		VOYAGER 4310 UC, V4310 C USB-A, CHARGE STAND Connectivity: Computer + Mobile                       
Wearing Style: Single Ear Headband                    
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand 

218470-01 		VOYAGER 4310 UC,V4310 C USB-A,WWConnectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle  

218474-01 		VOYAGER 4310 UC,V4310 C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand 

218473-01 		VOYAGER 4310 UC,V4310 C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle 

218471-02 		VOYAGER 4310 UC,V4310-M C USB-A,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the box: Voyager 4310 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218470-02 		VOYAGER 4310 UC,V4310-M C USB-A,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218474-02 		VOYAGER 4310 UC,V4310-M C USB-C,CHARGE STAND,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218473-02 		VOYAGER 4310 UC,V4310-M C USB-C,WW Connectivity: Computer + Mobile
Wearing Style: Single Ear Headband
What’s in the Box: Voyager 4310 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 

218476-01 		VOYAGER 4320 UC, V4320 C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand 

218475-01 		VOYAGER 4320 UC, V4320 C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle  

218479-01 		VOYAGER 4320 UC, V4320 C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand 

218478-01 		VOYAGER 4320 UC, V4320 C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle 

218476-02 		VOYAGER 4320 UC, V4320-M C USB-A, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the box: Voyager 4320 Headset + USB-A Bluetooth Dongle + Charge Stand                                               
Microsoft Teams Certified 

218475-02 		VOYAGER 4320 UC,V4320-M C USB-A Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-A Bluetooth Dongle
Microsoft Teams Certified 

218479-02 		VOYAGER 4320 UC, V4320-M C USB-C, CHARGE STAND Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle + Charge Stand                           
Microsoft Teams Certified 

218478-02 		VOYAGER 4320 UC, V4320-M C USB-C Connectivity: Computer + Mobile
Wearing Style: Dual Ear Headband
What’s in the Box: Voyager 4320 Headset + USB-C Bluetooth Dongle
Microsoft Teams Certified 
Poly Voyager 4300 UC
Poly Voyager 4300 UC

Watch and listen to how the Poly Voyager 4300 UC Series performs in real-world scenarios in this video!

USB DECT Dongles for Hybrid Work

USB DECT Dongles for Hybrid Work

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Organizations choose wireless headsets for many reasons, including increasing productivity by allowing employees to be hands-free and mobile. Bluetooth and DECT are the most prevalent wireless technologies and operating frequencies in professional-grade headsets. Industries and organizations that share sensitive or private information over voice calls typically opt for DECT wireless headsets due to their increased security. Click here to see a complete list of professional-grade Bluetooth and DECT wireless headsets! 

Depending on the brand and model, DECT Wireless Headsets usually include a base station that provides connectivity options to desk phones, computers, mobile devices, or combinations. These solutions typically use cables to connect to a desk phone, computer, and AC power. These were great pre-pandemic solutions as most worked in an office with most of their equipment fixed at a workstation.  

  • Yealink WH66 Teams
  • Wireless Headsets EPOS SD

The Challenge 

The pandemic has shifted where and how people work. Hybrid and remote work models have increased dramatically. The benefits of DECT wireless headsets are substantial; however, their portability is not. It’s not practical to disconnect the cables, AC power, base, and headset to pack up and transport between work locations.  

The Solutions 

Fortunately, there are a few solutions.  

Good 

Use DECT Wireless headset as a corded USB audio device. Some DECT wireless headset models support using it as a corded USB headset. This is a good option that allows employees to use their existing equipment in the office and remote workspace with their laptops. While this is an excellent money-saving option, you lose the critical benefit of being wireless. If you have grown accustomed to a wireless headset and then need to go corded, there is a bit of a learning curve. When I’m testing corded headsets, I sometimes forget and try to get up and walk away and am quickly reminded I’m tethered to my laptop. The Jabra Engage 65 and 75 support this option. You can use the included Jabra USB-A Cable – 14201-26 or purchase a spare cable to keep at home.  

Jabra USB-A Cable

Better 

EPOS Impact SDW D1 USB DECT Dongle

USB DECT Dongles. This is not a new option. Poly (formerly Plantronics) introduced the D100 years ago with their Savi 400 Series. The latest, smaller D200 DECT Wireless Savi Adapter is available in USB-A, USB-C, and UC and Microsoft variants. The D200 DECT dongle will work with Poly Savi 8200 UC Series headsets. EPOS recently introduced the EPOS Impact SDW D1 USB DECT Dongle that works with the EPOS Impact SDW 5000 Series. It’s currently only available in USB-A. EPOS introduced three new SDW 5000 Series models designed for hybrid and remote work and include the SDW 5000 headset of choice, the dongle, charging cable, and carry case.  

EPOS Impact SDW 5000 Headset + DECT Dongle Portable Models 

D200 USB DECT Dongles 

  • D200-USB-C
  • D200-USB-A MOC-DECT-6.0
  • D200-USB-A
  • D200-USB-C MOC-DECT-6.0

Best 

Complete setups at each location is the best solution; however, budgets may not support this option. A setup at each location is optimal and relieves the worry about transporting equipment to and fro and potentially forgetting an item or breaking something in transit. I am fortunate enough to have solid setups in my dedicated home and corporate office. I have monitors, docking stations, webcams, audio devices, and other peripherals, making it highly convenient for hybrid work. The only thing I haul is my laptop.  

Audio is critical 

Whichever solution you choose, audio is critical in business communication. Ensure your team members have high-quality, purpose-built audio solutions designed for UC and Collaboration platforms. Do not fall into the trap of ordering inexpensive audio devices to help check a box on your to-do list. Engage a subject matter expert who can walk you through the various solutions that align with your organization’s needs and budget.  

Call One, Inc. is an authorized reseller of professional headsets by Jabra, Poly, EPOS, JPL, Logitech, Yealink, Cisco, Shokz, and more. How can we help?  

100 Miles with Jabra Elite 7 Active and Shokz Openrun

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Happy New Year! In November 2021, I posted My Fitness Journey and Review of Ultimate Ears UE FITS vs. Jabra Elite Active 75t vs. Poly BackBeat Fit 2100, where I shared in 2014, I established an annual goal of 1,200 miles annually or 100 miles per month.  

Jabra was kind enough to send me the Jabra Elite 7 Active true wireless earbuds. Shokz (formerly Aftershokz) sent me a set of their Openrun (formerly Aeropex). My wife, Michelle, decided to go for 100 miles in December. She agreed to wear one of the headphones and share her feedback. Initially, she started with the Jabra Elite 7 Active and I with the Openrun. After the first day, she asked if she could switch.  

Like professional headsets, one size does not fit all for personal audio devices like headphones designed for fitness. Michelle has used the Powerbeats Pro and Apple Airpods Pro and assumed she would prefer in-ear earbuds. The ANC in the Jabra Elite 7 Active proved to be too much for her. She said it felt like she could hear and even feel her every step. So we switched.  

At the end of December 2021, I logged 127.4 miles and Michelle 100.1 miles. Before we share our thoughts, here are some tech specs and features of each.  

  • 100 Miles Jabra Elite 7 Active and Shokz Openrun
  • 100 Miles Jabra Elite 7 Active and Shokz Openrun

Jabra Elite 7 Active 

  • 100 Miles Jabra Elite 7 Active and Shokz Openrun
  • 100 Miles Jabra Elite 7 Active and Shokz Openrun
  • 100 Miles Jabra Elite 7 Active and Shokz Openrun
  • 100 Miles Jabra Elite 7 Active and Shokz Openrun
  • What you get in the box:  Elite 7 Earbuds, three sets of EarGels™, user documents, charging case, USB-C to USB-A cable, warranty, and warning leaflets.  
  • IP Rating: IP57 – This means the Elite 7 earbuds are perfect for outdoors and are waterproof, sweatproof, and workout-proof, and come with a 2-year warranty when you register your buds in the Jabra sound+ app. 
  • Active Noise Cancellation (ANC): Powerful adjustable Active Noise Cancellation (ANC) blocks distracting background noise instantly, at the touch of a button. Choose one of their five levels of noise cancellation in the Jabra Sound+ app, and stay focused on your workout, no matter what. 
  • HearThrough: When you need to be aware of your surroundings, tap the HearThrough button, and your buds use the internal mics to pick up the sounds around you. 
  • ShakeGrip™ is an innovative material that feels incredibly soft despite its firm grip. Made with a special Liquid Silicone Rubber compound that holds the buds more securely in the ear without the need for ear wings, ShakeGrip™ keeps your buds firmly in place, whether you’re walking, running, or repping.  
  • Battery Life: Elite 7 Active delivers up to 8 hours of non-stop listening with a re-engineered battery. Get up to an hour of power with a speedy 5-minute fast charge. Your buds are good for up to 30 hours with the charging case.  
  • Mono Mode: Mono mode lets you use either bud independently. 
  • Learn more! Jabra Elite 7 Active Technical Specifications and Datasheet 

Shokz Openrun 

  • 100 Miles Jabra Elite 7 Active and Shokz Openrun
  • 100 Miles Jabra Elite 7 Active and Shokz Openrun
  • What you get in the box: Openrun (formerly Aeropex) Headphones, Carrying Bag, Magnetic Charging Cable 
  • IP Rating: IP67 – An IP67 rating makes these completely sweat and waterproof to welcome intense workouts and extreme weather. A moisture detection alert ensures safe charging. Not intended for swimming. 
  • 8th Generation Bone Conduction Technology: Powered by patented 8th generation bone conduction, Bluetooth 5.1, and PremiumPitch™ 2.0+, OpenRun delivers clear sound, powerful volume, and rich bass. 
  • Open-Ear Comfort: Shokz (formerly Aftershokz) open-ear design, powered by bone conduction technology, allows for total awareness of surroundings and bud-free, comfortable listening. Available in 2 sizes to maximize comfort and ensure a secure fit. OpenRun Mini has a .5 inch shorter band size. 
  • Battery Life: With 8 hours of battery life and easy commands such as play, skip, pause, and back-a-track, you can enjoy music, calls, audiobooks, and podcasts all day long. OpenRun also features a 10-minute Quick Charge for up to 1.5 hours of battery life. 
  • Learn More! Shokz Openrun (formerly Aeropex) and User Guide 

Michelle’s Feedback on Shokz Openrun 

I asked Michelle, “What do you think about the Shokz Openrun?”. She responded, “I love them!” She elaborated a little more by stating that she loves the fit. Unlike other earbuds she’s tried, the Openrun didn’t hurt her ears after extended use because there is nothing in her ears. The sound quality was excellent, and she loves that she can hear all the sounds and notifications from her mobile phone just fine. As a Director of Human Resources, she receives emails, text messages, and calls all hours of the day and needs to be aware of them to assess and prioritize responses. The only con she had was when we walked on the side of an extremely busy road; she couldn’t hear her music, but she appreciated hearing the traffic. These have become her favorite headphones for when we’re doing our walks. She is also eyeballing the new Shokz Opencomm UC for use on her laptop for work! 

Danny’s Feedback on Jabra Elite 7 Active 

I’ve been on my fitness journey for much longer, so I’ve tried several fitness headphones over the past ten years. I recently used the Jabra Elite Active 75t and thought they performed well. Jabra was able to make improvements with the new Elite 7 Active. The audio quality of the Elite 7 Active is phenomenal when you consider their small size. The fit of the earbuds seems better and even more discreet. Walking near loud traffic was not an issue with ANC activated; it helped suppress the noise and allowed you to clearly hear the music. Beyond walking with my wife, I also do solo runs and strength training sessions. The new ShakeGrip™ buds kept the earbuds in my ears no matter what activity I was doing. Whenever Michelle and I were having a conversation, the HearThourgh feature was beneficial. I did have a phone call once using them and the other party seemed to hear me just fine. I never had to repeat anything and they didn’t complain about audio quality. I am excited to test the new Jabra Elite 7 Pro! 

100 Miles Jabra Elite 7 Active and Shokz Openrun

Conclusion 

Many of you have made New Year’s Resolutions that include fitness. Music is a great way to stay motivated and go that extra mile or knock out those extra reps. When it comes to fitness headphones, you have options depending on your personal preferences. Whether you are just starting your fitness journey or are an elite athlete, brands like Jabra and Shokz (formerly Aftershokz) create solutions that align best with your needs.