The 8 Most-Asked Questions About Cloud Communications – Answered

81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some IT executives, failing to recognize the opportunities cloud solutions can bring to their businesses, are reluctant to adopt this new communications platform. Savvy CIOs view it as a key enabler of a more agile, connected employee and customer experience. They recognize that providing employees with a more aligned communications platform will empower them to deliver a superior experience for customers. As with any new technology, there are several misconceptions and questions to consider.

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What’s the difference between CS500 series & Savi Series?

By Danny Hayasaka

April 10, 2019

Does your business need the popular Plantronics (Now Poly) CS500 Series wireless headsets or Savi Series? What’s the difference?

Plantronics (Now Poly) produces wireless headsets that increase productivity by providing mobility in the office and multiple connectivity options to support how you work.

The CS500 Series consists of DECT and 900MHz wireless headsets with single connectivity to Desk Phones.

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Open Office Headset Solutions

By Danny Hayasaka

Noise is a major distraction in open offices today. It becomes extremely challenging for employees to focus on their work. Plus co-worker interruption causes a decrease in productivity as it takes an average of 23 minutes to get back on task.

How many times throughout the day are you interrupted or distracted?

One simple solution is to use an Active Noise Canceling (ANC) headset that helps reduce or completely block out background noise (if streaming audio/music).

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Why should you switch to the Cloud for your Communications Platform?

Is moving to the cloud worth it?
Well, let’s take a look at the features you would get for roughly the same price you pay right now for Voice/Voicemail. With the mid-range plan, you could get Unlimited Calling to 32 Countries, Unlimited Faxing, Call Analytics, Business Class SMS, Voicemail, and call recording! All these features (and more), all for around the same price you would pay per line from your local provider to just receive voice calls and voicemail! The great part about all of this is you can even keep your phone number. Being able to communicate is key in a growing business. It allows you to be more efficient, save money, and improve quality assurance. So why not use the best to communicate?

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How do you calculate the cost of a traditional phone system?

How to calculate the cost of a traditional phone system

When the time comes to replace your on-premises PBX some of the first objections may come from your CIO, CFO, or controller. A new PBX typically has a price tag in the tens of thousands of dollars. If you require network upgrades or additional hardware to support multiple locations, the cost can easily grow to hundreds of thousands of dollars. However, even those large numbers may not tell the whole story. A traditional phone system includes equipment that was purchased upfront (Capital Expenditure) combined with ongoing monthly bills (Operating Expenditure) for rental, services, and support. Here’s how to calculate the cost of a traditional phone system versus a cloud phone system, so you can make the cost comparison.

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Logitech Mobile Speakerphone P710E – Review

Received the New Logitech Mobile Speakerphone P710e – Optimized for Microsoft Lync Set Up – Very easy, only one cable. USB cable attached

Plantronics Blackwire Family Connectivity Options

By Danny Hayasaka

December 17, 2018

The Plantronics Blackwire Family is made up of several series: 215/225, 3200, 5200 and 700. They offer varying connectivity options depending on the series/model.  While wireless headsets are extremely beneficial and popular, there are very good reasons why organizations choose corded options instead:

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Plantronics Voyager Family

By Danny Hayasaka

December 12, 2018

If softphone (PC/Laptop) and mobile (tablet/smartphone) are your primary devices for communication, the Plantronics Voyager Family may be a right fit for you.

There are close to twenty different variants available that differ in wearing style and feature sets.

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Plantronics Savi 8220 – DECT Wireless Headset with ANC

By Danny Hayasaka

November 12, 2018

Plantronics has added the Savi 8200 Series to their lineup.

This solution is recommended for the connected executive, office collaborator and contact center supervisor who need to collaborate across multiple communication platforms (desk phone, softphone and mobile phone). They need a single headset system to seamlessly manage calls with the added flexibility to roam more freely in the enterprise office or contact center, focus in noisy environments with active noise canceling (ANC) and maintain the best audio on both sides of the call.

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Plantronics Blackwire 3200 Series

By Danny Hayasaka

September 5, 2018

Plantronics Blackwire 3200 Series replace the very popular Plantronics Blackwire 300 Series. There are some apparent cosmetic changes like the new “Lava” cable and accents. Some of the variants include folding speakers along with leatherette ear cushions and 3.5mm connection option. Also…like the Voyager 3200 UC, Voyager 5200 UC, Voyager 8200 UC and Blackwire 5200 Series.

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