We get lots of calls from customers who claim their USB headset isn’t working. One of the first questions we ask is, “Have you updated the firmware?” Most issues are corrected once customers download the software and update the firmware.
Yes, you need to download the appropriate software when you purchase a corded or wireless USB headset from Plantronics, Jabra, VXi and Sennheiser. Jabra and Plantronics also offer an Enterprise solution that allows IT to manage remotely versus going from station to station making changes.
Here are links that will direct you to the current software downloads:
Here are some of the feature/functions that USB headset software offers (go to each link for specific details on the various software and supported devices and softphones):
Change device settings
Visible mute and battery status
Readiness Status
Device-level call control with call answer/end, mute, and volume adjust
Compatibility for a broad range of softphones
*Remote Call Control (Answer/End Call, mute, redial etc) from the headset
Readiness Status
And More!
Most of the software offers a graphical user interface (GUI) that makes it easy to “see” what you are connected to and status.
The GUI also allows the end-user to quickly make device setting changes.
You can quickly and easily make device setting changes with a few clicks.
The main point is if you are experiencing issues with your Plantronics, Jabra, Sennheiser or VXi USB headset and haven’t downloaded the software and updated firmware… that may be the issue.
https://calloneinc.com/wp-content/uploads/2016/01/My-USB-headset-isn’t-working…-Have-you-updated-the-firmware.gif10671600Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2016-01-21 16:35:302019-03-04 19:08:36My USB headset isn’t working… “Have you updated the firmware?”
I’m speaking for Microsoft Lync/Skype for Business only, however, I’m certain many UC platforms support this feature.
Plantronics, Jabra, Sennheiser, and VXi all produce multi-connectivity Bluetooth headsets that allow end-users to pair Bluetooth headset to their mobile device as well as their PC/Laptop via USB Bluetooth dongle.
Despite many of the UC Bluetooth headsets supporting Class 1 range (up to 100ft range), many users would like more range.
The majority if not all professionals have a mobile device (Smartphone/Tablet) at all times.
Here’s a tip I have used to increase the wireless roaming range within an office space. I simply utilize the “Simultaneously Ring” and “Call Forwarding” features of our Microsoft Lync/Skype for Business client. I have all Lync/SfB calls forwarded to my mobile device if I’m going to be away from my desk. This allows all calls to ring on my mobile device, whether I’m on the Sales Floor, Admin, IT, Operations area downstairs or even on my way to lunch! I don’t miss a call as I have my mobile headset paired to my mobile phone.
In Lync/SfB you have the options to forward calls to: Voice Mail, Mobile, Home (phone), New Number or Contact, or My Delegates. You have the same options for the Simultaneously Ring feature.
I am currently using the Plantronics Voyager Edge UC however I have evaluated tons of Microsoft Lync/SfB Optimized/certified/compatible UC Bluetooth headsets to include: Plantronics Voyager Legend UC, Plantronics Voyager Focus UC, Jabra Motion UC, Jabra Stealth UC, Jabra Evolve 65 UC, Sennheiser Presence UC, Sennheiser MB Pro 1 and 2 UC & VXi Voxstar UC.
There are many options available when it comes to multi-connectivity Bluetooth headsets depending on your use case and wearing style preferences. You can choose from single ear, dual ear, over the ear, in the ear, and over the ear. The Plantronics Voyager Focus UC offers Active Noise Canceling speaker option. The Jabra Stealth UC offers remote access to Siri /Google Now voice assistant. Each model offers a different list of feature functionality as well as varying talk times. Contact a UC headset specialist to help guide you in making the right choice for your business communications needs.
Here is a list of Mobile & Softphone Connectivity Headsets (These Bluetooth headsets pair to your mobile phone/tablet as well PC/Laptop via USB Bluetooth Dongle):
https://calloneinc.com/wp-content/uploads/2016/01/cc.jpg630864Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2016-01-11 15:54:422020-08-20 08:49:48How I extend the range of my Bluetooth headset in a Microsoft Lync/SfB UC environment
I’m speaking for Microsoft Lync/Skype for Business only, however, I’m certain many UC platforms support this feature.
Plantronics, Jabra, Sennheiser, and VXi all produce multi-connectivity Bluetooth headsets that allow end-users to pair Bluetooth headset to their mobile device as well as their PC/Laptop via USB Bluetooth dongle.
Despite many of the UC Bluetooth headsets supporting Class 1 range (up to 100ft range), many users would like more range.
The majority if not all professionals have a mobile device (Smartphone/Tablet) at all times.
Here’s a tip I have used to increase the wireless roaming range within an office space. I simply utilize the “Simultaneously Ring” and “Call Forwarding” features of our Microsoft Lync/Skype for Business client. I have all Lync/SfB calls forwarded to my mobile device if I’m going to be away from my desk. This allows all calls to ring on my mobile device, whether I’m on the Sales Floor, Admin, IT, Operations area downstairs or even on my way to lunch! I don’t miss a call as I have my mobile headset paired to my mobile phone.
In Lync/SfB you have the options to forward calls to: Voice Mail, Mobile, Home (phone), New Number or Contact, or My Delegates. You have the same options for the Simultaneously Ring feature.
I am currently using the Plantronics Voyager Edge UC however I have evaluated tons of Microsoft Lync/SfB Optimized/certified/compatible UC Bluetooth headsets to include: Plantronics Voyager Legend UC, Plantronics Voyager Focus UC, Jabra Motion UC, Jabra Stealth UC, Jabra Evolve 65 UC, Sennheiser Presence UC, Sennheiser MB Pro 1 and 2 UC & VXi Voxstar UC.
There are many options available when it comes to multi-connectivity Bluetooth headsets depending on your use case and wearing style preferences. You can choose from single ear, dual ear, over the ear, in the ear, and over the ear. The Plantronics Voyager Focus UC offers Active Noise Canceling speaker option. The Jabra Stealth UC offers remote access to Siri /Google Now voice assistant. Each model offers a different list of feature functionality as well as varying talk times. Contact a UC headset specialist to help guide you in making the right choice for your business communications needs.
Here is a list of Mobile & Softphone Connectivity Headsets (These Bluetooth headsets pair to your mobile phone/tablet as well PC/Laptop via USB Bluetooth Dongle):
https://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.png00Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2016-01-11 15:28:582020-08-20 08:52:15Can I extend the range of my Bluetooth headset in a UC environment?
It’s a new year and new challenges and goals to stay fit. Last time I wrote about the Plantronics BackBeat FIT was in June 2015. At that time I had logged 408.4 miles wearing them. It’s January 5th and I have now logged 1,111.1 miles wearing my Plantronics BackBeat FIT. Regardless of whether I ran 1 mile or 13.1 miles… the BackBeat FIT stayed connected/paired to my iPhone 6 Plus and the music streamed wonderfully.
This year I ran mainly in my where I currently reside; Melbourne/Viera, FL. I’ve had the privilege of running everywhere I traveled in 2015: Fairfield, NJ, Southbeach, FL, Jupiter Beach, FL, Cape Canaveral, FL, Cocoa Beach, FL, Indian Harbour Beach, FL, St Pete Beach, FL and even El Centro, CA. I run mainly early morning or just as it’s getting dark so the scenery is quite nice.
Even when I’m not running the BackBeat FIT have been an awesome set of wireless earphones. After running I do an ab session and stretch. In the evening I do weight lifting or body weight strengthening exercises. Additionally I sprinkle HIIT (High Intensity Interval Training) throughout the week. Whether I’m doing jumping jacks, jump squats, mountain climbers, or dreaded burpees, the BackBeat FIT stays on securely. All the others I had would fall out of my ears or fly off my head completely.
I do all the grocery shopping for our household. I absolutely love wearing my BackBeat FIT while grocery shopping. I especially love wearing them when I’m out shopping with the wife. While she’s off looking for the latest fashions, I’m off in my own world jamming out to my favorite songs.
It’s 2016. At some point this year I have set a goal of running a marathon distance. One morning I’ll wake up, put on my BackBeat FIT and go run 26.2 miles just because.
Since March of 2015 these puppies have been going strong. I sweat like crazy and they are still working. I have run in the rain…they are still working.
Reminder of some of the great features:
8hrs of music playback
6hrs of talk time
14 days of standby time (this is perfect if you forget to charge)
Flexible
Sweat proof (P21 technology)
Control Music and Calls
Download free BackBeat FIT App to keep up with the latest firmware
They come in two flavors:
Plantronics BackBeat FIT Wireless Headphones- Blue (200450-01)
Plantronics BackBeat FIT – LimeBurst (green) Color (200460-01)
If you want something that stays put and just works…I highly recommend these.
https://calloneinc.com/wp-content/uploads/2016/01/966.png5691049Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2016-01-05 18:22:162020-12-15 10:43:39Plantronics BackBeat Fit 1,100+ miles later
There are multiple audio conferencing/speakerphone manufacturers. So why should anyone consider VTech ErisStation’s? Because VTech offers a much demanded feature: Completely wireless mics!!!
Some will say, wait a second…Revolabs offers wireless mics and speaker and Polycom offered wireless mics for a hot second. You’re right however the VTech ErisStation design and price may peak your interest.
Currently VTech ErisStation Conference Phones with Wireless Mics come in three flavors.
Let’s get right into the main differentiating feature: Portable DECT 6.0 microphones with Orbitlink Wireless Technology
The wireless mics are really the star here. How often do conference call participants have to “lean in” towards the speakerphone so they can be heard? We have weekly conference calls and I like to “walk and talk”. That can sometimes be a problem the further I get away from the mics of traditional speakerphones. Enter in the VTech ErisStation Conference Phone with Wireless Mics. I simply grab one of the mics and I can walk and talk to my heart’s content and still be heard clearly. Additionally, the other participants in the room can easily be heard by strategically placing the wireless mics around the table. And of course, the base station itself has two fixed mics (VCS704 and VCS754) (VCS702 has one fixed mic on base station).
The other cool feature is the wireless mics all have their little slots on the actual unit. You can easily see if mics have been returned for charging.
These units are feature packed!
Two-Year Standard Warranty
DECT 6.0 wireless microphones with Orbitlink Wireless Technology™
Place the wireless microphones anywhere in a conference room and enjoy interference-free, high-quality sound.
Ample Wireless Mic Talk Time
VCS704 and VCS754 provide up to 8 hours of wireless mic talk time
VCS702 provides up to 12 hours of wireless mic talk time
Up to 70 hours of standby time per wireless mic
Full room coverage
Choose models with one fixed and two wireless mics (VCS702) or two fixed and four wireless mics (VCS704, VCS754) for maximum room coverage and participation.
Premium sound quality
Thanks to features like full-duplex technology, digital mixing and audio equalization, nothing is lost in translation.
Charging built-in
Magnetic charging bays in the base phone ensure the wireless microphones are always charged and ready
VCS754 offers USB connection to PC/Laptop for use with softphones or to act as better PC speaker
I tested VCS704 initially and have to say I was impressed with the audio quality of the speaker. The feedback I received from the folks I called all state they can hear me loud and clear. Just for fun, I took the mic and went far enough away that I could no longer hear the speaker however, was told that I could still be heard. It’s highly unlikely anyone will roam 150-300ft away from base but it’s nice to know you can.
I know it’s a small thing but having set up multiple conference phones in my time, VTech ErisStations only have one cable going into the base unit. This may a huge thing in the way of cable management on conference room tables.
I also set up the VCS754 and connected to my PC via USB for use with Microsoft Lync/SfB. It doesn’t allow answer/hang up from unit itself but if you are using Lync or other PC softphone/UC platform, it’s nice to know you have this option for better audio quality conference calls with wireless mic capability. USB cable is included with purchase of VCS754.
Conference calls are given. They happen all the time. There are multiple conference room sizes/furniture configurations and varying amounts of people. There are times when there is a main speaker and there are times when all participants need to talk. Let them be heard by passing them the wireless mic offered by VTech’s ErisStations!
Even though I’ve mentioned it several times, I still get asked fairly regularly by our reps and customers. “Is there a Training-Y for USB Headsets?”, “Is there any way to connect two USB headsets to one USB port for training purposes?” or “Is there a USB splitter we use to connect two USB headsets so both headset users can hear and be heard?”
The answer is no. It’s not a USB headset manufacturer thing, it’s a PC thing. A PC only recognizes one audio path and device. For instance, I have several USB audio devices connected to my PC however, I can only use one at a time for voice calls and for streaming audio.
For Lync/SfB calls I can select audio device I want. For audio from PC I go into my Control Panel, go to Sound and select the audio device and set as my default.
Believe me, I have tried to “trick” the system by using a multi-USB adapter but was unsuccessful.
If you are an organization that utilizes softphones and requires “buddy jacks”, “peer training”, needs to have two individuals be able to listen and talk in real time to the same call…you can’t do it with a hardwired USB headset. Again, it’s not a USB headset manufacturer issue, it’s PC thing. I believe the same is true of Mac iOS, I’ll have to confirm when I get home.
For now the only device that allows TWO headsets to connect to one USB port for training purposes is the Jabra Link 265 with two Jabra QD headsets.
To my knowledge, this is currently the only option. If anyone knows of any other way to connect TWO USB hardwired headsets into a PC so both can receive/transmit via same call, please share.
https://calloneinc.com/wp-content/uploads/2015/11/dd.jpg384684Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2015-11-18 15:55:492019-03-01 21:40:52Is there a Training-Y for USB Headsets?
First off I want to clarify that the Speak 810 is CORDED. Some of the marketing images are a little misleading (see below). The Speak 810 requires AC Power adapter (included) connected to power outlet in order to work. If connected to a PC/Laptop, you need a USB cable (included) in addition to AC power.
What’s in the box: Speak 810, AC Power Supply (various connection types), hardwired USB cable, hardwired 3.5mm jack cable
The Speak 810 has microphone range pick up of up to 15ft and supports up to 15 people in the room. We’ve been testing here in our conference room and usually have 18-20 people. The feedback I have received is positive. We can be heard clearly and we can hear the caller clearly. The Speak 810 uses DSP (Digital Signal Processing) technology and has Zoom Talk microphones which are intelligent directional microphones that focus on human voice and not noise. There are also answer/hang up buttons, volume up/down buttons as well as a mute button.
The Speak 810 supports Bluetooth (Class 1 – up to 328ft range for Class 1 supported devices) and NFC (Near Field Communication). Additionally it includes a 3.5mm jack cable to connect your smartphone or tablet directly for immediate conference calling. It’s firmware upgradeable via free Jabra Direct software.
It also has a nice cord management system on the underside.
A cool feature is the USB charge out port that allows you to recharge your smartphone or tablet. Plus it includes a Kensington lock. Jabra and Kensington have the Jabra Lock It Up Promotion through November 30, 2015 where you can get a FREE Kensington Microsaver® Micro DS Lock when you purchase a Jabra SPEAK 810 UC or MS (A $54.99 Value)!!!
As more and more organizations utilize UC, VoIP softphones and web-based conferencing solutions, the need for larger USB speakerphones are needed. All companies have multiple conference rooms of varying sizes. While the Speak 410 and 510 are great for small huddle rooms, they aren’t sufficient for larger meetings. This is where the Jabra Speak 810 comes into play or as we have come to call it, “the hoverboard”.
Yes, it’s true that UC adoption suffers due to lack of employee training. I remember in our company when we first deployed Microsoft Lync (now Skype for Business), the individuals more involved understood and were aware of all the great features that were available to them. However, not everyone did and there was a lot of pushback, complaints, etc. Being device specialists, we had our pick of devices. Initially, everyone had desk phones optimized for Lync. After about three months, the majority of employees had removed their desk phones and opted for wireless headsets (single and multi-connectivity) and/or USB speakerphones. And of course they have a USB webcam for video calls and we have conference cam in a conference room for voice/video calls.
As a communications and collaboration specialist, I encounter several scenarios daily where customers are simply unaware of all the feature/functionality their UC platform offers.
We often get calls from customers who have had a UC platform for months or longer and have just now discovered they can “click to call”. They thought all they had was Presence and IM capabilities. Of course, now they want a “USB Headset”. As we probe a little more to understand their daily routine, we come to find in many situations, customers need more than just a USB corded headset.
I say this because often times when organizations are budgeting for a UC platform, they tend to budget $30 for a USB corded headset. Unfortunately, in most cases, that isn’t the solution. Organizations need to take time to consult with a communications and collaboration devices specialist who can walk them through the various options.
Every organization has various use cases, employee types, environments, and applications. It’s important to develop employee profiles and understand how they work on a daily basis. Are they desk-centric meaning they spend 90% or more of their day at their desks. Are they office-mobile? Meaning they spend part of their day at their desks and the other part moving about the office. Are they mobile? These are your “road warriors” who spend their time in cars, lobbies, planes, trains, hotel rooms, etc. Additionally, there are different environments. You can’t use a $30 USB corded headset in a conference room. You need different devices. What about in a lobby or other common areas?
Then, of course, we need to understand if they have multiple devices i.e. Laptop/PC, Desk Phone and/or Mobile device. Would it be beneficial to connect to all three or any combination of the three or two? Device manufacturers today offer solutions that allow multi-connectivity.
Wait there’s more, which UC platform? There are multiple headsets, phone, audio conferencing, and video conferencing device manufacturers however only a select few offers Optimized, Certified, Interoperable, Compatible with the various UC platforms. A communications and collaboration device specialist can help customers navigate through the overwhelming options and narrow down the choices to the appropriate devices so their employees utilize the UC platform more effectively. Of course, it is important for the organization to do its best to provide training. Our organization has provided this type service in the past and is strongly considering making it a regular line item as we know from our own experience how challenging it can to get employees to utilize the new UC platform.
https://calloneinc.com/wp-content/uploads/2015/10/218.jpg7581137Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2015-10-16 16:21:112019-03-04 16:47:14Lack of employee training reduces UC adoption. I would like to add that not having the right device also hinders UC adoption/success…
Do you work in an open office environment? Are your primary modes of communication a PC and Mobile device? Do you like streaming music while you work? Are there times when you really need to focus but can’t because you’re distracted by all the noise around you? If you answered yes to any of those questions, the Plantronics Voyager Focus UC may be the device for you!
This is another great product from Plantronics! It’s a Bluetooth stereo headset with Active Noise Canceling speakers. There are a couple of other Active Noise Canceling (ANC) products that have recently been introduced however they are corded and miss the mark on some features/functionality. The Plantronics Voyager Focus UC seems to address those missed features.
There are currently four variants:
PLT-202652-01-006 Plantronics B825 Voyager Focus UC Bluetooth Headset
PLT-202652-02-006 Plantronics B825-M Voyager Focus UC Lync/Skype for Business Bluetooth Headset
PLT-202652-03-006 Plantronics B825 Voyager Focus UC Bluetooth Headset (No Stand)
PLT-202652-04-006 Plantronics B825-M Voyager Focus UC Lync/Skype for Business Bluetooth Headset (No Stand)
I’m reviewing the Plantronics B825-M Voyager Focus UC-M for Microsoft Lync/Skype for Business.
What’s in the box? Plantronics Voyager Focus Stereo Headset, Charging Stand, BT600 USB Dongle, Micro USB Charging Cable, Travel Case, Quick Start Guide, other documentation
At first glance: It’s a pretty cool looking wireless stereo headset.
What does it do? Bluetooth stereo headset with Active Noise Canceling speakers. Pairs to your mobile device via Bluetooth and to a PC/Laptop via USB Bluetooth dongle. You can answer softphone calls and mobile calls. You can stream music. There are some other very cool features I’ll get into.
Set Up and Use: The charging stand has one hardwired USB cable. I connected to USB port on my PC and I placed headset in to charge. I only charged for few hours because I was excited to use it. I didn’t read any of the instructions however I’ve set up tons of headsets in my almost 17 years doing this. The Voyager Focus UC was fairly intuitive. I assumed if I wanted to pair to mobile device I would just turn on and hold on/off/Bluetooth button until headset went into pairing mode. It did. I selected “PLT Focus”. Next I plugged the new BT600 USB Dongle. It took a little bit however soon my Lync client recognized it and I selected the Plantronics BT600. Also, if you want this to be your primary device, be sure and go into your PC’s Control Panel –> Sounds (or Hardware and Sound) –> Select Plantronics BT600 as Playback and Recording Default Device. This way you hear when you get notifications, emails, IM’s, as well as have audio through the headset when streaming online media.
The Voyager Focus UC is a very comfortable headset. It has very soft leatherette ear cushions and a nice cushioned headband.
The power button acts as “on/off” as well as the button to place headset into pairing mode. The red “mute” button is on the mic boom. You get audio prompt letting you know “Mute on” as well as “Mute off”. It automatically turns “Mute off” if you hang up call.
The “answer/hang up” button is on the mic side of headset as well as the online indicator lights. A cool feature if you are
streaming audio from mobile device is that if you get a softphone or mobile call, it will pause the music. When you hang up call, it starts the music from where it paused. If you are using a music streaming program like Windows Media Player and answer a call, it pauses the music and starts back when you hang up. If I am watching a YouTube video and answer a call, it does not pause the video or audio. In fact, I can hear the audio from the video and the caller’s voice simultaneously. So that was interesting. No, the caller can’t hear the video that is playing. Another cool feature, let’s say you are in a call and as it quite often happens, someone comes up to you and they can’t wait for you to get off call. If you take headset off, in the middle of call, it automatically places headset on mute. When you place headset back on, it turns mute off. Also like the Voyager Legend and Edge, the Voyager Focus UC has Smart Sensors so it knows when you are wearing the headset. Let’s say you aren’t wearing the headset and you get a mobile call. You can answer via your mobile phone like normal, if you put the headset on; it automatically transfers the call from your mobile device to the headset. I’ve loved this feature ever since it was available. Similarly if you aren’t wearing headset and you get a softphone call, simply put the headset on and it answer call. Super cool.
The non-mic side contains the controls for music: Volume Control, Play/Pause button, track forward and back buttons. A cool feature of the volume is regardless of which side the mic is on, forward is always volume increase and if you rotate back it’s volume decrease. The Active Noise Canceling (ANC) on/off button is on same side.
Audio Quality: So it looks good, it’s comfortable but how does it sound? If you are streaming music, it’s great! Sounds really, really good. If you have ANC activated plus the music streaming…you won’t be able to hear anyone or anything. This is so important if you are working on an important project that requires your complete attention. Ok, here’s where I give a just a couple dings. The noise canceling mic is not going to completely drown out background noise. If you are in an area with “loud talkers” or there is laughter, cheering, etc in the background, it will be heard. However, it’s a sufficient noise canceling mic. It does have an online indicator however, it’s a tiny little light so not certain how effective it would be at showing/informing others you are in an active call unless you educate them beforehand.
The speakers do fold flat for easier portability. I was impressed that in addition to the charging stand, they also include a micro-usb charging cable and travel pouch. The travel pouch has another zippered compartment where you can neatly store the charging cable and even the BT600 USB dongle for safe keeping. Really digging the second compartment.
Conclusion: The Plantronics Voyager Focus UC is another great addition to the Plantronics portfolio that definitely fills a void. It’s packed with many very cool features. Oh and one of the best parts!!! Can’t believe I hadn’t mentioned it earlier. Are you ready for this? 12 HOURS OF TALK TIME!!! 15 HOURS OF MUSIC STREAMING!!! So you get ALL DAY hi-fi stereo sound! If you really need to “focus”, the Plantronics Voyager Focus UC is definitely a must.
When I first saw the Logitech ConferenceCam Connect I knew I had to have one. Well, I finally do. It’s been sitting here for a little bit now. The Logitech ConferenceCam Connect is jam-packed with features!!!
It comes in two variants however I’m being told it’s really tough to obtain a Ruby – Limited Edition version so if you want one of these, you should go with the Silver.
What’s in the box: ConferenceCam Connect device, Power adapter with plug, Regional plugs, USB cable, Documentation
At First glance: It looks like this cool gadget that has you wondering what it does.
What does it do? The Logitech ConferenceCam Connect is a USB webcam + speakerphone that supports Bluetooth and NFC pairing. This allows you to use as a webcam and speakerphone for web-based calls from Microsoft Skype for Business/Lync, Cisco Jabber, Skype, WebEx, GoToMeeting, and most major web-based collaboration platforms. The ConferenceCam Connect can be used as a wireless speakerphone for your mobile device to have a small group conference call. You can connect your *supported mobile device wirelessly to screen mirror presentations, spreadsheets, videos or Internet content to a projector, monitor, television or other display that’s connected to ConferenceCam Connect via HDMI cable (not included).
*Screen Mirroring: Android 4.3 or higher, Windows 8.1 or higher (As phones or tablets may vary, please check your mobile device specs or contact manufacturer)
Set Up and Use: I let charge overnight. It’s a very clean design. Once ConferenceCam Connect is charged you should get up to 15 hours (3 hours for video conferencing and screen mirroring). The remote control also acts as a lens cover and attaches magnetically. Again, very clean design. You have three operating options once you turn unit on: Screen Mirroring, USB and Mobile (Bluetooth or NFC). The selection options are on top of ConferenceCam Connect.
Here’s one of the downsides, it doesn’t automatically switch from Mobile to PC mode. For example, I’m connected to PC for Lync voice and video calls. I am also paired with my mobile device to stream music. If I am in mobile/Bluetooth mode and I get Lync call, I have to manually press the USB mode to answer the call. It doesn’t automatically switch.
Audio and Video Quality: I don’t have an HDMI cable here so I’ve been unable to test the Screen Mirroring feature however I did witness it at the tradeshow and it was pretty cool. They were streaming movies from Netflix to a tv monitor. Good quality.
When streaming music the audio quality is very good. Nice sound. Plus it’s wireless so very portable.
Audio quality on Lync (softphone) call was very good. I can clearly hear and be heard. Video quality appears to be very good as well.
What’s really cool is that the ConferenceCam Connect offers a 90-degree field of view with autofocus, 4X digital zoom in Full HD, Rightlight™ 2 Technology for clear image in various lighting environments (even low light), and Digital pan, tilt and zoom from remote control or optional downloadable app plus a mechanical tilt. The remote control offers camera controls and speakerphone functions with a 10-foot range.
Image of my view with ConferenceCam Connect and then an image of the view from the person I’m calling. So you can see the video quality is very good. Nice clear image.
The microphones and speaker support a 12-foot diameter range. This is great for small group audio or video conference of 1-6 people.
The Logitech ConferenceCam Connect also has nice light indicators on base to let you know if you are muted or not. Blue light means you’re on active call. Red light means you’re on mute.
Conclusion: This is a great device for small groups (1-6 people) for audio/video calls through your PC/Laptop or voice calls via your mobile device. The ConferenceCam Connect is very simple and intuitive. It’s sleek and portable design offers a very small footprint. Click to see all the features and specifications. And the best part…it’s only $499.99
https://calloneinc.com/wp-content/uploads/2015/07/231.png350575Danny Hayasakahttps://calloneinc.wpengine.com/wp-content/uploads/2019/03/logo.pngDanny Hayasaka2015-07-23 16:27:012019-03-04 18:11:48Logitech ConferenceCam Connect – Uniquely Portable and Versatile, All-in-One Video Collaboration for Small Groups
