Jabra PRO 930 – Evaluation

Date of Receipt: 10/13/11

Date of Eval Completion: 10/19/11

Model: Jabra PRO 930 USB (930-65-503-105) Optimized for Microsoft Lync

Set Up

Set up is fairly simple. There are only two cables to connect; the AC power to outlet or power strip and USB cable to PC or laptop USB port. Additionally, I have Jabra PC Suite installed.

 

We have Microsoft Lync so the PRO 930 was recognized once connected to USB port and became one of my device choices (I also have PRO 9470, Savi 740 and CX600 connected to the same PC). I charged for about an hour before I began to use.

 

 Jabra PC Suite

 

Wearing Styles

I wore it headband style. It’s comfortable. Pretty standard headband fit. Replaced to ear hook for today. Changing from headband to earhook was fairly simple. Snap off the headband and snap on earhook. I personally am not a fan of over-the-ear. So far it’s comfortable. I’ll see how it feels after a full day of wear. Changing wearing from right to left ear was also fairly easy. May want to consider including instructions on how to change earhook from right to left ear. A first-time headset wearer may not know you can pull the ear hook off and I didn’t see anything in the hard copy Quick Start Guide.

Sound Quality

I have made and taken calls. The speaker volume is good. You do have to remember where the “+” and “-“ keys are depending on whether you are wearing it on the right or left ear. If on right ear “+” is the top button. If on left, it’s the bottom button.  The transmission volume and sound is good. I did have one instance where I “cut out” for a brief moment. For now, we’re attributing that to the internet connection. It hasn’t happened since. The noise-canceling microphone is sufficient for my work environment. It suppresses background noise.

Range

I don’t have exact range however I am able to roam around the entire 2nd floor of our office without losing the call or the sound quality degrading. From my desk to the end of one corner of our building is about 60ft. It’s about 90ft-110ft to the other corner of our office.

Design/Comfort/Durability

It’s a clean design with a small footprint that doesn’t take up much desktop real estate. I have worn now for a few days both headband and over the ear style. Both styles are relatively comfortable but I prefer headband style and is comfortable and light enough to be worn for an 8hr work day. I’ve only had a few days so I can’t answer to durability but so far so good.

 

Summary

Overall the Jabra PRO 930 appears to be a very good product. It’s easy to set up, use and operate. It’s comfortable and light enough to be worn all day. I haven’t seen pricing on this yet. Pricing will be a fairly

VXi V100 Wireless Headset & L50 Handset Lifter Review

Dates: 1/6/10 – 1/11/10

By: Danny Hayasaka, Call One, Inc.

Packaging – I have a beta unit so I’m not certain if the actual production models will be packaged in plain white boxes however, in order to keep costs down, it may.

Included in the V100 box was the V100 base station, headset, ear hook, headband, neckband, telephone line splitter, base jack cable (mod to mod), tel wall jack cable (fat mod plugs), ac power supply and standard patch cable (mod to mod).

Included in the L50 box was the lifter, ring detector and anti slip pad.

Set Up – I normally don’t read through the instructions (I try and behave like the majority of typical customers) however all the various cables and unique design of the lifter had me scratching my head so I briefly skimmed through the instruction manuals.

Initially I tried to set up like all the other current wireless headsets on the market. The “base jack” cable did NOT work. I used the standard patch cable and also had to go through the switch settings and found that on our InterTel phones, Switch Settings B and D seem to work.

The L50 Lifter is very different when compared to the current handset lifters in the market. Instead of “lifting” the handset, it’s a plunger that presses the hookswitch button on the phone. There are a couple moving parts so it took some trials and adjusting to get it just right. I will say that it appears to work much faster than current lifters on the market.

Wearing Styles – I personally prefer the neckband wearing style. The earpiece can be changed to be worn on the left or right ear. Not certain if the production model will be better built but after a few changes from the left to right, the earpiece no longer stays in place and pops right out.  It seems to have worn out the groove that holds it in place. The headband is fairly standard and works like it should, it’s easily adjusted for left or right ear wear. The earhook is okay however I’m not certain it will be for everyone since there is a non-removable tip that enters the ear. When I wore over the ear, it was comfortable at first however after a few hours the eartip portion began to cause some pain & discomfort.

Test Calls – A test call to an internal extension yielded the switch setting results of B and D. I made a call to an outside line to simple test if I could hear and be heard. I did make some adjustment to the mic volume via the controls on the base unit.

Range – I was able to go throughout the entire 2nd Floor of our building. I literally walked to each corner on the top floor and was still able to hear and be heard. I lost connection when I went into our Shipping Dept which is on the 1st floor of this building.

Normal Work Day Use – The battery life is sufficient to last the entire day. While I am away from desk, I do get an audible beeping when my phone rings and can answer remotely with no problems. The sound quality is good in both receive and transmit. I haven’t lost any calls and I can’t stress how “fast” the lifter answers and hangs up. It’s the fastest one I’ve used to date.

Final Thoughts – In terms of competing in the today’s marketplace, the VXi V100 appears to be a direct competitor to the very popular Plantronics CS55. In a side by side comparison, the VXi V100 appears to be the better value/choice.

CS55 & HL10 V100 & L50
MSRP: $379.95 MSRP: $350.00
Operating Frequency: 1.9GHz DECT Operating Frequency: 1.9GHz DECT
Talk Time: Up to 10hrs Talk Time: Up to 10hrs
Standby Time: Up to 50hrs Standby Time: Up to 120hrs
Range: Up to 300ft Range: Up to 300ft
Wearing Styles: Over the ear, headband, (Optional neckband sold separately @ $19.95ea) Wearing Styles: Over the ear, headband & neckband all included
Conference Capability: none Conference Capability: Ability to conference two headsets on one base station

 

Jabra T5330 Review

– By Danny Hayasaka

 

Packaging – Retail

It looks wonderful however as a distributor I would prefer bulk packaging.

 

Set Up – I’ve set up many, many headsets in my day so this was fairly easy. One of the different things about this unit is, according to the User’s Guide (yes, I’m a nerd and read it), you can actually connect directly to the headset port of phones that have one.

 

Instead of the switch settings A-G like other GN Netcom wireless units and amplifiers, there are only A, B, C on the underside of the base. The “transmit” control switch is also on the underside and has level’s 1-3. You can connect the GN1000 RHL to this model which is nice.

 

The headset itself has an answer/hang-up button, “receive” volume control (must be on call to adjust) and mute switch.