What Replaced Poly Savi 400

What Replaced the Poly Savi 400 Series?

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The Poly (formerly Plantronics) Savi 410, 420, 430, 440 and 445 are End of Life (EOL). Their last order date was June 9, 2020 and last ship date was August 9, 2020 or while supplies lasted. In this blog and video, we show what replaced the Poly Savi 400 series and provide differences and similarities.

The Savi 410

Features
MSRP: $199.95

  • With the wireless Digital Enhanced Cordless Telecommunications technology, answer your calls remotely while multitasking around the workplace
  • Sit comfortably anywhere in your room as the W410 offers wireless range of up to 300 ft
  • Great for Audio/Visual Labs, Assisted Listening Systems and more that have a Mono jack for non-stereo use
  • Sharp looking over head design will give you a comfortable fit
  • Boom mic lets you chat with your friends & family on Skype and on multiplayer network games
  • The supra-aural aka on-ear headset features DECT wireless technology

The Replacement – Savi 8210 UC

Features
MSRP: $299.95

  • Wireless multi-device connectivity
  • Flexible microphone boom
  • Noise-canceling microphone with close conversation limiting
  • Voice alerts
  • One-touch controls
  • Ringer in the base
  • Up to 13 hours of talk time
What Replaced Poly Savi 400
Part NumberModel DescriptionReplaced ByReplacement Part NumberReplacement Model Description
84008-03W420,SAVI,OTH BIN,UC,DECT 6.0,NA→209215-01Savi 8220 UC, S8220 C USB-A, D200 USB-A, OTH, STEREO, DECT 6.0, NA
84008-04W420,SAVI,OTH BIN,UC,DECT,E+A,AUS/NZ→209215-02Savi 8220 UC, S8220 C USB-A, D200 USB-A, OTH, STEREO, DECT, UK/EURO/AUS/NZ
84008-01W420-M,SAVI,OTH BIN,MSFT CERT DECT 6.0,NA→209214-01Savi 8220 UC, S8220-M C USB-A,D200 USB-A,OTH,STEREO,MST CERT, DECT 6.0, NA
84008-02W420-M,SAVI,OTH BIN,MSFT CERT DECT, E+A, AUS/NZ→209214-02Savi 8220 UC, S8220-M C USB-A, D200 USB-A, OTH, STEREO, MSFT CERT, DECT, UK/EURO/AUS/NZ
84007-03W410,SAVI,OTH MON,UC,DECT 6.0,NA→209213-01Savi 8210 UC, S8210 C USB-A, D200 USB-A, OTH, MONO, DECT 6.0, NA
84007-04W410,SAVI,OTH MON, UC, DECT, E+A, AUS/NZ→209213-02Savi 8210 UC, S8210 C USB-A, D200 USB-A, OTH, MONO, DECT, UK/EURO/AUS/NZ
84007-01W410-M,SAVI,OTH MON,MSFT CERT,DECT 6.0,NA→209212-01Savi 8210 UC, S8210-M C USB-A, D200 USB-A ,OTH,MONO, MSFT CERT, DECT 6.0, NA
84007-02W410-M,SAVI,OTH MON,MSFT CERT,DECT,E+A,AUS/NZ→209212-02Savi 8210 UC, S8210-M C USB-A, D200 USB-A, OTH, MONO, MSFT CERT, DECT, UK/EURO/AUS/NZ
82396-11W430,SAVI,OTE,DECT 6.0,NA→206110-101VOYAGER 5200 UC,B5200,WW
82396-12W430A,SAVI,OTE,DECT,UK/EURO/AUS/NZ→206110-101VOYAGER 5200 UC,B5200,WW
82397-12W430A-M,SAVI, OTE, DECT, UK/EURO/AUS/NZ→206110-101VOYAGER 5200 UC,B5200,WW
82397-11W430-M,SAVI,OTE,DECT 6.0,NA→206110-101VOYAGER 5200 UC,B5200,WW
203946-01W440,DECT 6.0,NA→211200-01Savi 8240 UC, S8240 C USB-A, D200 USB-A, CONVERTIBLE,
DECT 6.0,NA
203946-02W440A,DECT,UK/EURO/AUS/NZ→211200-02Savi 8240 UC, S8240 C USB-A,
D200 USB-A CONVERTIBLE, DECT, UK, EURO,AUS,NZ
203947-02W440A-M,DECT,UK/EURO/AUS/NZ→211201-02Savi 8240 UC, S8240-M C USB-A, D200 USB-A, CONVERTIBLE, MOC, DECT,UK, EURO,AUS,NZ
87622-02W440A-M,SAVI LITE,CONVERTIBLE,MICROSOFT, UK,EURO,AUS/NZ→211201-01No Replacement
203947-01W440-M,DECT 6.0,NA→211201-01Savi 8240 UC, S8240-M C USB-A, D200 USB-A, CONVERTIBLE, MOC, DECT 6.0,NA
203948-01W445, U-TT, DECT 6.0 NA→211203-01Savi 8245 UC,S8245 C USB-A,D200 USB-A,UNLIMITED TT,CONV,DECT 6.0,NA
203948-02W445A, U-TT, DECT, UK/EURO/AUS/NZ→211203-02Savi 8245 UC, S8245 C USB-A, D200 USB-A, UNLIMITED TT, CONV, DECT, UK,EURO,AUS,NZ
203949-01W445-M, U-TT, DECT 6.0, NA→211204-01Savi 8245 UC, S8245-M USB-A, D200 USB-A, UNLIMITED TT, CONV, MOC,DECT 6.0,NA
203949-02W445A-M, U-TT, DECT, UK/EURO/AUS/NZ→211204-02Savi 8245 UC, S8245-M USB-A, D200 USB-A, UNLIMITED TT, CONV, MOC,DECT,UK,
EURO, AUS,NZ
203949-03W445-M, U-TT, DECT 6.0, NA, EXXON→N/ANo Replacement

Flexible connectivity
Today’s enterprise and contact center professionals work on a range of devices—from PCs and Macs to mobile phones and desk phones. Savi 8200 Office Series headset bases have 3-way connectivity—computer, desk phone and mobile phone—for convenient conferencing on up to two devices at once. For those wanting computer connectivity only, the Savi 8200 UC Series is the ideal choice.

Better Wireless Conversation

People sound their best, even in noisy environments, wearing DECT™ stereo headsets with active noise canceling to block out noise around the speaker. For sensitive conversations, where extra privacy is needed, they can turn up the Close Conversation Limiting feature.

Stay Charged. Take it further.

Savi 8200 Office and UC Series headsets are ready when needed with up to 13 hours of talk time on a single charge and a hot swappable battery for unlimited talk time. Everyone can move, multitask and get more done. Convenient voice prompts notify them of mute status, wireless range limit and more.

There are a lot more changes and replacements to the Savi 400 family. Want to see all of what replaced Poly Savi 400? Check out our latest YouTube video below and subscribe to our Youtube channel. Plus, check out additional Poly solutions here.

Thanks for tuning in!

What Replaced Plantronics CS500 Series

What Replaced the Plantronics CS510, CS520 and CS530?

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The Poly (formerly Plantronics) CS510, CS520, and CS530 products are end of life (EOL). The last order date was May 15, 2020 and the last ship date was July 15, 2020 or while supplies last. What replaced the Plantronics CS500 Series? In this blog we look at the Poly Savi 7210, 7220 and Voyager 5200 Office with 1-way base! The CS540 is still currently an active and available item.

CS510 to the 7210

CS510 Specs:

  • Enjoy wireless freedom with CS510-XD headset
  • Stay connected smoothly with a wireless range of 350 ft
  • Listen to your tape recordings or use them when listening to telephone calls on Skype with these mono sound headset
  • Listen to your favorite music with this over-the-head design headset
  • Your voice will be heard loud and clear with the boom microphone
  • Circumaural design provides optimum comfort and noise isolation
  • 8 hours of talk time

Savi 7210 Specs:

  • Noise-canceling microphone
  • Flexible microphone boom
  • Up to 12 hours of talk time
  • Built-in audio protection
  • Universal base
  • Dedicated mute button
  • Universal fit headband
  • Freedom to move: Give workers more flexibility and confidence with up to 120 m/400 ft of range from base
  • Desk phone compatibility: Compatible with over 800 analog and IP desk phones
  • DECT™ adaptive power: Optimize range, save power, and maximize office space with a DECT™ adaptive power system that automatically adjusts wireless signal strength based on distance from base
  • Simple 4-headset conferencing: Make collaboration easier, with conferencing of up to 4 headsets on a single base
What Replaced Plantronics CS500 Series
Part NumberModel DescriptionReplaced ByReplacement
Part Number		Replacement Model Description
84691-01CS510,OTH,MON,DECT 6.0,NA→213010-01Savi 7210 Office, S7210 D, OTH, MONO, DECT 6.0, NA
84691-02 CS510A,OTH,MON,DECT,EU→213010-02Savi 7210 Office, S7210 D, OTH, MONO, DECT, EU
84691-03CS510A,OTH,MON,DECT,AUZ/NZ→213010-03Savi 7210 Office, S7210 D, OTH, MONO, DECT, AUS/NZ
84691-11CS510,W/HL10,OTH,MON,DECT 6.0,NA→N/ANo replacement
88697-01CS510,AVAYA GMBH 4.999.137.605→N/ANo replacement
84692-01CS520,OTH,BIN,DECT 6.0,NA→213020-01Savi 7220 Office, S7220 D, OTH, BIN, DECT 6.0, NA
84692-02CS520A,OTH,BIN,DECT,EU→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU
84692-03CS520A,OTH,BIN,DECT,AUS/NZ→213020-03Savi 7220 Office, S7220 D, OTH, BIN, DECT, AUS/NZ
88698-01CS520,AVAYA GMBH 4.999 137.606→N/ANo replacement
201941-01Plantr. Headset CS520→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU [these are standard non-OEM specific parts]
205729-01PLANTRONICS DECT
HEADSET,CS520,W/BASE		→213020-02Savi 7220 Office, S7220 D, OTH, BIN, DECT, EU [these are standard non-OEM specific parts]
84692-11CS520,W/HL10,OTH,BIN,DECT 6.0,NA→N/ANo Replacement
86305-01CS530,OTE,DECT 6.0,NA→212722-01VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,NA
86305-02CS530A,OTE,DECT,EU→212722-05VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,EMEA
86305-03CS530A,OTE,DECT,AUS/NZ→212722-08VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,ROW
86305-11CS530,OTE,DECT 6.0,NA→212722-01VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,NA
86305-11CS530,W/HL10,OTE,DECT 6.0,NA→N/ANo Replacement
89254-01PLANTRONICS DECT
HEADSET,CS530,W/BASE		→212722-05VOYAGER 5200 OFFICE,1-WAY BASE,STD USB CHRG CABLE,EMEA

Want to see the full Plantronics comparison and what replaced Plantronics CS500 Series? Check out our latest video below where we break down each replacement. If you have any questions about these products, please feel free to reach out to our sales reps at; 1-800-749-3160, contact us or email us at sales@calloneonline.com

USB Dongle versus Pairing Headset

Why Do I Need a USB Dongle vs Pairing the Headset Directly to a Computer?

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This is a frequently asked question on our channel so we decided to reach out to Jabra, Poly and EPOS for their response. While you can pair your headset directly to your PC or Mac, the primary reason to use a dongle is call control. Using the pre-paired dongle will support the headset user the ability to answer and end calls via headset controls vs platform GUI. Other reasons to use a USB dongle versus pairing headset to Bluetooth are improved audio quality, increased roaming range, and overall user experience.

Here is what they had to say:

Jabra

Using the included Jabra Link Bluetooth adapter with your Jabra device will ensure the following functionality:

  • Integration with computer softphone and software support with Jabra Direct
    Full integration between a Jabra device and a computer softphone usually works only when combined with a Jabra Link Bluetooth adapter. Connecting to a computer without a Jabra Link Bluetooth adapter may provide audio capability in the device but not call control for answering and ending calls.
  • Bluetooth range
    Jabra devices obtain the best possible range when they are used with a Jabra Link Bluetooth adapter and not the built-in Bluetooth in a computer. Bluetooth performance of a computer is usually limited to a range of 2-5 meters/ 6-50 feet in a typical office environment.
  • Factory pairing and installation
    The Jabra Link Bluetooth adapter and Jabra device come pre-paired in the box. The Jabra Link Bluetooth adapter supports plug-and-play functionality, without needing to install separate software drivers on the computer.
  • Identification as a soundcard
    When pairing with the Jabra Link Bluetooth adapter, the device is identified by the computer operating system as a soundcard and can be used for all audio purposes. If a device is paired with the built-in Bluetooth of a computer, the device is usually recognized by the computer as a headset and can only be used for communication purposes.

Poly

Why are BT600 USB bluetooth adapters needed vs. pairing the headset directly to the PC/MAC?

Poly Bluetooth UC devices are full-featured and designed for optimal user experience. To fully benefit from the advanced functionality and have the most reliable audio experience, it is required that the headset is paired via the BT600 USB Bluetooth adapter versus paired directly to the PC/MAC. Poly provides function and additional benefits through the BT600 USB adapter in the following ways:

  • PC/MAC Bluetooth systems can vary widely in design and capability. By providing a BT600 USB Bluetooth adapter, Poly can ensure a better experience because we control both ends of the wireless connection
  • The BT600 USB Bluetooth adapter functions as an audio processor, which assures the best audio experience through wideband audio support—providing the highest voice quality. If connected directly to the PC/MAC, wideband audio is not possible
  • Without the BT600 USB adapter, PC/MAC Bluetooth systems do not typically provide capability to use the call control from the headset. Calls must be managed from the PC/MAC GUI and the buttons on the headset do not function. This eliminates mobility and provides a poor user experience
  • The BT600 USB Bluetooth adapter supports Poly software which provides advanced features, customization, as well as firmware upgrade capability
  • PC/MACs typically do not support all the required Bluetooth profiles or may assign the wrong Bluetooth profile to an application. The result can be poor audio quality, loss of audio on microphone or earphone, and inconsistent operation
  • The BT600 USB Bluetooth adapters enumerates to the computer as an audio device and therefore cannot act as a USB storage device. That being said, BT600 adapters cannot be used to access data on the PC/MAC

EPOS | Sennheiser

It’s the same reason for us, along with being the key to Microsoft Certification. Both the headset and dongle together is what certifies the device for use with Teams, or Skype for users still using SFB. Using the dongle will give you improved audio performance and connectivity performance as opposed to pairing native to the machine which the BT chipset can vary and may not handle audio as well as other machines etc. This is why we recommend it for most users.

Summary

As you can see, through all three partners, they have similar options on using a USB Dongle versus pairing headset to Bluetooth. Having a USB dongle is critical for having a better sound, connection, and overall better experience. Want to learn more? Check out our latest video:

What’s the Decibel Level When We Test Headsets?

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When we perform headset mic tests, we have been including decibel readings to show decibel levels in the background. That may mean absolutely nothing to some so we created this blog to explain the various decibel levels. We are in no way experts in this field, however per the multiple online resources here is a general outline of decibel level ranges.

What Exactly Is A Decibel?

By Definition:

A unit used to measure the intensity of a sound or the power level of an electrical signal by comparing it with a given level on a logarithmic scale.

Sounds a little confusing, right? In a simpler term; a decibel is a way of measuring how loud something is. For example, a buzzing mosquito may be 15 decibels, where as a jet engine would be 150 decibels. Scientist have confirmed that anything louder than 85dB (decibels) is harmful to your hearing. Check out the chart below. Source

Decibel Level Test Headsets

So What Do Decibels Have to Do With Our Mic Tests?

When we test headsets, we use a standard television as a noise source. On average, a normal television volume reading is around 60 decibels. Some headsets are able to drown out this background audio while others can not. So what happens when you bump the TV up to max volume? The decibel reading for that is just under 85, right around 70-80dB. Every headset we have tested thus far has not been able to drown out a reading that high. Maybe someday? We will see!

Check out the latest video where our very own, Danny Hayasaka, takes a deep dive into decibel level reading when testing headsets. Check out and subscribe to our YouTube Channel for similar videos.

L

Lessons Learned in 2020 from WFH and Zooming

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When we were all first sent to work from home, it was going to be a temporary thing. Many went home with minimal tools with the understanding they would be back in the office in a couple weeks. Weeks turned into months. Almost a year later and I am still working from home for the foreseeable future. Some organizations have elected to make remote work a permanent thing, so what lessons were learned in 2020 WFH and Zooming?

So what did I learn?

The ability to communicate and collaborate effectively is paramount. 2020 is the year when Zoom became a verb. Everyone was “Zooming”. (Even though other video platforms were also being used.) From company and team meetings, to virtual game nights, happy hours, and holiday celebrations, you Zoomed them. Regardless of video platform, these two things became very important:

  • Audio and Video Quality

Although video is extremely important, I am going to give audio quality a higher level of importance. How many video meetings did you attend where this happened?

  • “We can see you but can’t hear you”
  • “Are you muted?”
  • “Can you hear us?”
  • “Whoever is making that noise, can you please mute?”

Learning how to select the appropriate audio device via the various platforms is a first step. Knowing how to turn your video on and off is also key. And please learn how to mute and unmute. We all had moments where we saw and/or heard more than we should.

If you are like me, you utilized multiple video meeting platforms beyond Zoom to include Microsoft Teams, Cisco Webex, Google Meet, and more.

I am very fortunate that my role requires me to test multiple audio and video devices from leading brands like Jabra, Logitech, Poly, Cisco and EPOS, along with lesser-known brands like Konftel, JPL, Yealink and VDO360.

While open offices can be noisy environments, working from home present different sources of noise like other adults, children, pets, televisions, doorbells, lawn mowers, and other domestic noise! Some folks also deal with other sources of noise like trains, planes, traffic, construction and more!

Fortunately, there is no shortage of options when it comes to audio and video devices for WFH.

Audio Solutions for WFH

The audio quality from the built-in speakers and mics in a laptop are typically subpar. A professional grade corded USB headset will provide a much better audio experience for you and your audience. Additionally, many headsets offer the ability to answer and end calls, adjust volume up or down, and to enable the all-important mute function via an inline control or through the headset itself. Some headsets even offer a cool feature that places you on mute by simply flipping the boom arm up. If you need the flexibility to roam around your home office, it is best to get a Bluetooth or DECT wireless headset. Imagine having the ability to remain in a call while helping your kids start their online school, going to the kitchen for more coffee, or to go get your food delivery from the front door? Wireless headsets allow you to do this.

Another great feature that some headsets offer is Active Noise Canceling (ANC) speakers that help block out distracting noise and allow you to focus on your call or work.

Personally, I use a USB speakerphone. Speakerphones are a great option especially if you are in a “listen-only” webinar or conference call. Some offer full-duplex audio which allows for multiple users to communicate simultaneously.  Bluetooth and NFC are available in some speakerphone models to support pairing to your mobile device. Personally, I use two speakerphones. I use one connected to my PC for voice and video calls. The other is paired to my mobile device for streaming music.

Have a hard time deciding? Look at these videos!

Headset, Webcam, and Speakerphone Comparison Videos

Headset Mic Test Videos

Speakerphone Review and Audio Quality Test Videos

Video Solutions for WFH

The built-in camera in your laptop typically provides horrible video quality. During 2020 I had the privilege of testing several webcams and cameras. I learned that 1080p means something different to the various manufacturers. Many claimed 1080p but the video quality I experienced was not quite what I expected. I guess Logitech spoiled me and the rest of us. In my opinion, they continue to be the standard when it comes to video quality. That’s not to say other brands didn’t hold their own. In addition to video resolution quality, other factors to consider when selecting a webcam are:

Field of View (FOV)

Today webcams and cameras offer a FOV of 54 to 360 degrees! Essentially the lower the degrees, the less you see, and the higher, the more you see. Some folks prefer not to expose too much of their environment and surroundings to the outside world. While some would like as much of the room or space in view. Your individual use case will always determine what is best for you. Some cameras have software available that allows you to adjust FOV and other settings to improve overall video quality and experience.

Webcam System Requirements

Not every webcam works with every computer or operating system. Make a note of your computer and operating system, then check the requirements for the webcam. ​

Compatible and Certified

Beyond system and operating system requirements select webcams are compatible or certified for major platforms like Microsoft Teams, Cisco® Jabber®, Spark™, WebEx®, Zoom, Google Meet, Bluejeans, and more! ​

  • Lessons Learned WFH and Zooming

Built-in Microphone

Some webcams provide built-in microphones that are pretty good and some that are not. Check out these webcam videos that include mic tests! However, having a built-in microphone is beneficial in some use cases especially those with limited USB ports. A USB Headset or Speakerphone typically provide improved audio quality.

Privacy Shutter

Webcam privacy shutters/cover webcam lens to prevent others from “seeing” what the camera sees. ​ Some webcams have built-in shutters. ​ Some webcams provide lens cover you can affix to webcam. ​ Some webcams do not provide privacy shutter or cover. If privacy is important, please check to see if the webcam of interest includes a cover or not.

  • Lessons Learned WFH and Zooming Poly Eagle Eye shutter
  • Lessons Learned WFH and Zooming
  • Lessons Learned WFH and Zooming

Cable Length

It is critical that you understand where end-user wishes to mount camera vs where camera will be connected. ​Cable lengths vary from webcam to webcam. 3ft – 6ft appear to be average cable lengths however some have shorter cables​.

While you can use a USB extension cable do not assume it will work. In order to maintain support for USB 2.0 or 3.0 requirements, there may be cable length restrictions, or you may need special powered USB cable (and even this may not work).

Other features:

  • Pan, Tilt, Zoom (PTZ) – Manual, Digital, Software based
  • Device Management Software
  • Windows Hello support
  • Built-in AI
  • Auto-framing, Intelligent Zoom
  • Tripod-ready and other mounting options
  • Rightlight2 Technology for clarity in various lighting environments
  • Autofocus

The point is, while a low-cost headset or webcam may sound appealing, it may not be the best solution for your use case today and in the future? Reminder, what started out as a short-term scenario has become long-term and permanent for many. Do you have the best tools to be as productive as possible while Zooming? To learn more about these solutions, contact us M-F, 8am-5pm ET! 📞 1-800-749-3160 or 📨 sales@calloneonline.com

Jabra Direct Update

Jabra Direct Software and Evolve2 85 Firmware Updates!

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On December 17th, 2020 a Jabra Direct and software update was released that would drastically change the layout of their famed; Jabra Direct Software. Not only did they update their software, they went ahead and updated the hardware for their Evolve2 85 series to 1.3.8. What exactly did they change? Stick around and read this blog. Also, check out our latest video below covering this topic.

Update Notes

Jabra Evolve2 85

Details

  • Updated: improved performance of earcup microphones
  • Updated: improved handling of play/pause media
  • Updated: improved sidetone level and response
  • Updated: improved HearThrough level and response
  • Performance and stability improvements

Jabra Direct Software

Windows: 5.0.17635; macOS: 5.0.17635
Details

  • Updated: user experience is enhanced with new UI
  • Updated: added support for macOS 11.x/Big Sur* and Apple M1 Chip**
  • Fixed: during a firmware update the first option in the language list was not preselected
  • Performance and stability improvements

Jabra Direct Update
Pre Update Look
Jabra Direct Update
Post Update Look

After Research and Testing

For starters, the Jabra Direct Software took a complete over haul on the previous version. The layout, color, and aesthetic is much more user friendly and pleasing to the eye (see image above). Navigation and features have greatly improved, and yes, it’s 100% free! You can download the software here depending on your operating system: Jabra Direct Windows: 5.0.17635 or Jabra Direct macOS: 5.0.17635.

As for the Jabra Evolve2 85, the biggest claim was the microphone improvement. In our test we found that the difference between the pre update and post update was virtually non-existent. Otherwise, all other patches ( improved performance of earcup microphones, handling of play/pause media, improved sidetone level and response, HearThrough level response, and stability improvements) was noticeably better.

Want to hear for yourself? Check out our latest video below where we cover the new Jabra Direct and software update for the Evolve2 85 to the 1.3.8 update. Feel free to reach out to our reps with questions you may have regarding Jabra at 1-800-749-3160 or contact us for any additional questions. Thanks for reading!

Embrava header 2 social distancing

How Embrava Desk Sign helps with Office Hoteling

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Many companies are making the shift to modern agile work environments such as Office Hoteling to improve workplace productivity, collaboration and employee experience while reducing real estate and operating costs. When implementing these hybrid work environments, it’s critical to simplify the process of booking workspaces, locating staff, and analyzing desk usage data. With that said we’re proud to present the Embrava Desk Sign designed for the modern work Office.

So, What Exactly Is The Embrava Desk Sign?

  • Embrava Desk Sign
  • Embrava Desk Sign ending
  • Embrava Reserved
  • Embrava Cheked In

Social Distancing

Allows company/facility managers to disable and enable desks on demand so they can keep employees at a safe distance. Desks can be brought back online progressively with one-click once restrictions start to ease.

Awaiting Clean

You can no implement a desk cleaning protocol with the Embrava Desk Sign. Desks can be automatically disabled after employee use and easily enabled again once cleaned, and confirmed, by having the cleaner tap their badge on the device.

  • touchdown booths social distancing
  • huddle rooms social distancing

Contact Tracing

When enabled, the Desk Sign can capture who sat where and when. In the event an employee tests positive for COVID-19, our solution can help identify which workspaces were used by that employee and which colleagues may have come into contact with them so the appropriate actions can be undertaken. The Desk Sign will automatically display a users name and update your wayfinding/location services as soon as an employee checks into a workspace allowing users to easily find and identify each other as they move around an agile work environment.

In Conclusion

The Embrava Desk Sign is a simple to use, easy learning, business solution. It’s a safe way for your facility to return to office. Want to try it for you and your company? You can contact us to start a POC / pilot. If you want to learn more about this great solution, check out our most recent video below and head over to our YouTube Channel and subscribe for more videos like this. Thanks for tuning in!

Logitech Zone

Logitech Zone | Wireless & Wired Headsets | A Noise Canceling Mic Comparison

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Logitech made some updates to their Zone Wireless and Wired headsets. In our latest post, we tell you about them and include mic and wireless range tests! Some key improvements made include: Zone Wired/Wireless are now Microsoft Teams Certified and include dedicated Microsoft Teams button (was Skype for Business certified before). Zone Wireless also has USB-A to USB-C dongle adapter in the box. The Zone Wireless Charging port is now upgraded from micro-USB to USB-C connectivity. Logitech has also now made it easier to change earpads for the Zone Wireless.

Logitech Zone Wired

  • Logitech Zone Wired

Features

  • Open Office-certified : Noise-canceling dual mic technology that accurately suppresses distracting sounds as close as 60 cm away
  • Premium audio drivers: Generously-sized 40mm drivers deliver full-bodied bass, crisp higher frequencies and incredibly low distortion
  • Plug-and-play reliability: In-line controls keep call and music functions handy as USB-C and USB-A adapter (included adapter is USB-A male to USB-C female) ensuring plug-and-play compatibility.

Logitech Zone Wireless

  • Logitech Zone
  • Logitech Zone
  • Logitech Zone
  • Logitech Zone
  • Logitech Zone

Features

  • Wireless Bluetooth headset designed to control your acoustic environment and get stuff done in open workspaces
  • Open workspaces are great for collaboration, but not so great when the conversations around you make it hard to concentrate. With active noise cancellation that substantially reduces unwanted ambient sound, a Zone Wireless headset can help you focus on the task at hand and get more stuff done. Think of it as a personal portal to acoustic serenity amidst a sea of otherwise distracting noise. Same workspace, but with a sound experience that you control.
  • Treat yourself to immersive sound when listening to music. Logitech audio engineers have been fine-tuning headset audio for decades, and the results are amazingly clear as you experience your playlist with Zone Wireless. When it’s time for a phone chat or conference call, the noise-canceling mic ensures that your voice is heard on the other end of a call—not the noise around you. Of course, the sound quality of your meetings is equally amazing.

Performance

When Comparing these two headsets, there is a clear audio difference between the Zone Wired and Zone Wireless. The Logitech Zone Wired (currently) has an MSRP of $129, and surprising, has a much better sound than the $229 Zone Wireless. Want to see how they compare? Check out the video:

Poly Sync vs Konftel Ego

12 Days of Call One | Day 10 | Poly Sync 20 vs Konftel Ego

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The Poly Sync 20 and Konftel Ego both have MSRP of $169. Both are compatible with all major UC platforms to include Microsoft Teams. In this overview, we go over similarities, differences, and unique features of each. We also do a mic pickup range test and a new thing we want to start including with Speakerphone videos, we do our best to allow you to hear speaker audio quality of each. Take a look and listen, which would you choose for your use case?

POLY SYNC

Features

  • Enjoy remarkable sound from meetings to music
  • Reduce echo and noise so everyone hears you clearly
  • Slim and portable – take it with you anywhere
  • It goes as long as you do with up to 20 hours of battery life

GRAB THE PERFECT SPEAKERPHONE FOR MEETINGS AND MUSIC, WHEREVER YOUR DAY TAKES YOU

Let’s face it: the audio on your laptop and smartphone aren’t great. Sound like the professional you are with Poly Sync 20 USB/Bluetooth smart speakerphone—for remarkable audio anywhere. The Poly Sync 20 is Zoom certified for a seamless Zoom communication experience.

  • Poly Sync 20 teams
  • Poly Sync 20 Plus Teams
  • Poly Sync 20

KEEP THE FOCUS ON YOUR VOICE WITH MULTI-MICROPHONES THAT TRACK THE TALKER, NOT THE NOISE.

Focus on what’s being said and help keep echo and noise out of the meeting with the smart multi-microphone array. You and your remote participants sound amazing with the high-performance speaker.

PROGRAM YOUR FAVORITE FUNCTION SO IT WORKS WITH A SINGLE TOUCH.

A programmable button puts your favorite function at your fingertips—play/pause music, last-number redial and voice assistant—it’s up to you. What’s the status of a call? You’ll know even from a distance by the highly visible light bar.

KONFTEL EGO

Despite its size, the Ego delivers crystal-clear sound thanks to Konftel’s unique OmniSound audio technology. It’s ideal for a meeting with a couple colleagues in one of your smaller conference rooms or in a hotel room when you are away from the office.

Features

  • Small and portable
  • Compatible with Skype for Business
  • Meeting size: up to 6 people
  • OmniSound® with HD audio
  • LCD screen
  • Konftel Ego Conference phone
  • Konftel Ego
  • Konftel Ego
  • Konftel Ego

The Konftel Ego works seamlessly with Skype for Business, Cisco Jabber, Avaya Communicator and other conferencing tools. The Ego has a headset port, and the built-in battery gives you the option of completely cordless use. A smart and clear LCD screen on the Konftel Ego makes it easy to see which function is active. LEDs also light up on the side in different colors to indicate the function. In short, the Konftel Ego gives you full and effortless control. The Konftel Ego also received a Red Dot Award for “Excellent product design” in early 2016!

See how both the Poly Sync 20 and Konftel Ego preform in a head to head test! What are your thoughts? If you have any questions, feel free to reach out to us: 1-800-749-3160 or contact us here.

Jabra Biz 2400 II

12 Days of Call One | Day 9 | Jabra Biz 2400 II

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The Jabra Biz 2400 II has a superior noise-cancelling microphone that helps eliminate background noise to give a better customer experience. In this post, we discuss the multiple BIZ 2400 II variants available to support connectivity to desk phone or computer. And of course, we test how well the NC mic performs!

Features

  • Breath-resistant microphone with noise cancellation
  • Reinforced cord and programmable buttons for USB variant
  • 40% lighter than competitors, soft pouch leatherette ear cushions, headphone padding and 360° flexible spin boom arm
  • Category best quality and the lightest in its class

The Jabra Biz 2400 was developed with one goal in mind: to be the world’s best corded contact center headset, delivering both best in class noise cancellation and acoustic shock protection, as well as the industry’s only unbreakable 360 swiveling boom and Kevlar-reinforced cord. Available in a variety of wearing styles.

The world’s best contact center headset

Jabra’s Biz 2400 was designed with one goal in mind: to be the world’s best corded contact center headset. Ultra Noise Canceling microphones ensure in-the-room call clarity. Hand-made Neodymium speakers deliver the maximum frequency response – from narrow band to IP wideband telephony and multimedia. Kevlar reinforced cords, gold plated contacts, and an unbreakable FreeSpin™ boom ensure it stands up to the most demanding environments.

  • Jabra Biz 2400 II

Make sure your customer only hears one agent at a time

How your agents sound to your customers impacts how your brand is perceived – so giving your agents the tools to make them and your brand look good is smart business. Jabra’s Biz 2400 is designed to deliver best-in-class audio performance, no matter how loud your contact center is. Ultra Noise Canceling microphones filter out ambient noise so only your agent’s voice comes through. The flexible boom tip ensures ideal microphone placement. And PeakStop™ technology ensures loud sounds are clipped off before they can hurt your agents’ ears. The result is crystal clear conversations – and a great customer experience.

Built to keep working – no matter how much punishment it takes

The Jabra Biz 2400 II is built to keep working, no matter what your office throws at it. Only the Biz 2400 has features like Kevlar reinforced cords, gold plated contacts, and an unbreakable FreeSpin boom that ensure it can stand up to the most demanding environments.

Comfort means productivity

A comfortable agent is a productive agent – so being able to personalize the headset you’re supposed to be wearing all day is critical. This means the Jabra Biz 2400’s attention to comfort is an important productivity tool. Features like soft ear cushions, a fully adjustable headband, and a variety of wearing styles allow agents to fit the Biz 2400 to their unique wearing style – which means it stays on their heads longer. Check out our video where we take a deep dive into this product!