Blog
Common Pitfalls When Replacing Dispatch Headsets & PTT Systems (And How to Avoid Them)
3/1/2026Stephen Mays
As HP / Poly dispatch equipment reaches end-of-life, many PSAP, EOC, and dispatch centers are beginning the process of identifying replacement solutions.
While headsets and push-to-talk (PTT) systems may seem straightforward to replace, these environments are highly specialized—and small missteps during transition can lead to communication issues, user frustration, or operational disruption.
What the HP / Poly End-of-Life Means for Airline Operations
2/1/2026Stephen Mays
Plantronics—now Poly, an HP company—has officially discontinued all essential communication products such as the CA22 DECT system, SHS PTT adapters, and the HW series – all of which have long been standard in air traffic control, air traffic services, and air traffic safety.
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