Blog
How JPL Telecom Is Filling the Gap Left by HP Poly in 911 Dispatch Communications
7/9/2026Stephen Mays
A major talking point at Florida APCO 2026 Annual Conference and Expo, which is the annual conference for public safety officials, is the changing landscape in Critical Communications equipment. Â For decades, HP Poly (formerly Plantronics) was considered the standard for push-to-talk (PTT) adapters and dispatch headsets used in 911 communications centers, air traffic control facilities, and other mission-critical environments. The company's CA-series PTT adapters became a familiar part of dispatch consoles throughout North America.
Replacing Dispatch Headsets: Swapping Out Equipment in a Mission Critical Environment
6/29/2026Stephen Mays
Replacing Dispatch Headsets: Swapping Out Equipment in a Mission Critical Environment. Here are some of the most common challenges we see agencies encounter—and how to address them successfully.
Common Pitfalls When Replacing Dispatch Headsets & PTT Systems (And How to Avoid Them)
3/1/2026Stephen Mays
As HP / Poly dispatch equipment reaches end-of-life, many PSAP, EOC, and dispatch centers are beginning the process of identifying replacement solutions.
While headsets and push-to-talk (PTT) systems may seem straightforward to replace, these environments are highly specialized—and small missteps during transition can lead to communication issues, user frustration, or operational disruption.
What the HP / Poly End-of-Life Means for Airline Operations
2/1/2026Stephen Mays
Plantronics—now Poly, an HP company—has officially discontinued all essential communication products such as the CA22 DECT system, SHS PTT adapters, and the HW series – all of which have long been standard in air traffic control, air traffic services, and air traffic safety.