Blog
The Hidden Costs of Poorly Standardized AV Systems
6/1/2026Stephen MaysSmall inconsistencies create a massive collection of hidden costs that quietly eat away at productivity, support bandwidth, and customer experience. Â That rep with the cheap headset and dodgy webcam represents your company, and that customer who has a bad experience with their call blames your organization not that rep who bought the cheap option with quick delivery.
The Next Generation of USB Headsets Has Arrived: Meet the HP Poly Mission Series
5/15/2026Stephen MaysThe HP Poly Mission series has you covered with options built for all kinds of workspaces, from busy offices to home desks. Â This is a headset series specifically designed for Contact Centers, Home Office and Hybrid workers. Â
Top 7 AV Mistakes Law Firms Make During Virtual Hearings
5/1/2026Stephen MaysVirtual hearings, depositions, and client meetings are now a permanent part of legal practice.
But many law firms are still relying on conference room technology that was never designed for the pressure and scrutiny of legal proceedings.
When technology fails during a hearing, it doesn’t just interrupt the meeting — it can affect credibility, professionalism, and the perception of your firm.
Below are the seven most common AV mistakes law firms make during virtual hearings — and how to avoid them.
Why Conference Room Problems Always Surface at the Worst Possible Moment (And How to Prevent It)
4/1/2026Stephen MaysThere's a pattern that every law firm IT director recognizes: Conference rooms work perfectly fine during testing, during training, and during casual internal meetings. But the moment a high-stakes deposition begins, or a client video call starts, or a judge joins remotely — that's when the camera freezes, the audio cuts out, or the screen goes black.