Contact Center Support and Services
Plans and Pricing
Call center solutions are available in standalone plans, or as part of a communications suite.
Purchase an 8×8 X Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.
Contact Center essentails with robust analytics
Contact Center – Voice
$87
/user/month
CHOOSE ANNUAL AND SAVE 23%
vs $113 billed monthly
Contact Center – Voice Features
- Skilled-based routing, IVR, call recording, CRM
- Reporting and analytics, CX journey mapping
- Knowledgebase, customer surveys
One interface for voice and digital interactions
Contact Center – Omnichannel
$107
/user/month
CHOOSE ANNUAL AND SAVE 22%
vs $138 billed monthly
Contact Center – Omnichannel Features
- All Contact Center – Voice features, plus
- Social media, chat, email, SMS
- Co-browse
Advanced audio dialing, quality management and analytics
Contact Center – Advanced
$146
/user/month
CHOOSE ANNUAL AND SAVE 22%
vs $188 billed monthly
Contact Center – Advanced Features
- All Contact Center – Omnichannel features, plus
- Quality management, speech analysis
- Screen-recording, real-time multi-screen monitoring