Jabra Motion Office Review

By Danny Hayasaka

April 29, 2014

I received the Jabra Motion Office about a month ago. I was so excited to test this new multi-connectivity wireless offering by Jabra.

Two variants:

  1. 6670-904-105 Jabra Motion Office
  2. 6670-904-305 Jabra Motion Office MS – Optimized for Microsoft Lync

Unboxing Video Link: http://youtu.be/WYjsk1vGkYk

What you get in the box:  Jabra Motion headset, Touchscreen base, Wall Charger, Micro-USB cable (long), Telephone cable, Soft Pouch, Jabra Link 360 USB Bluetooth dongle (this is awesome as this makes for true UC device that can be used in the office, while commuting and at home or where ever you are), Ear Gels (S, M, L), Micro-USB cable (Short)

Set Up: Before setting up I recommend downloading Jabra PC Suite. Jabra PC Suite provides a nice Graphic User Interface (GUI) via your PC/Laptop and offers multiple options/settings. Because of the 2.4-inch color touchscreen, set up is nice and easy. Simply follow the prompts. Fortunately, I only have a PC and mobile phone to connect/pair to. However, I have set up PRO 9470 with desk phone in the past and it was easy as well. Basically set headset on charger base. Connect power to the wall. Connect the USB cable to PC and if you have phone connect the telephone cable to phone or it does support EHS cables and/or Handset Lifter. All ports on the touchscreen base are clearly labeled. For added feature, there is a slot for Online Indicator Light that comes in really handy.

Once set up, you have the option via Touchscreen or Jabra PC Suite GUI to adjust settings. For example, you may want to set it so when you undock headset it answers automatically.

Jabra Motion Headset: As I mentioned earlier the headset itself is comfortable. The speaker portion slides up and down for added comfort and custom fit. The mic boom is the “on/off” switch so you can clearly see if the headset is on or off. The volume adjustment is touch sensitive, merely stroke back of headset up or down to adjust volume. The answer/hang-up button is easily located right on the speaker portion or if available, utilizes voice activation. Also, there is a little button under the mic that allows you to activate voice commands. In addition to Bluetooth, the Jabra Motion also supports NFC (Near Field Communication) technology. Also has “motion sensors” however not certain how/what that is for just yet. There is a “Busylight” indicator on the earpiece to show others if you are in a call. This is headset is just jam-packed with features. I’ll list more below…

Audio Quality: The audio quality was much better than expected. Manufacturers have really been stepping up their game when it comes to professional grade Bluetooth’s. I volume is loud enough and I can hear clearly. My transmit quality seems to be good as I haven’t had any complaints.

Talk Time: Jabra states up to 7hrs. I have been on back to back hour long conference calls plus many short calls throughout an 8hr day and the Jabra Motion has lasted.

Switching from mobile to PC calls is a snap via Touchscreen.

Conclusion: If you are a professional that would benefit by having one headset to connect/pair to multiple devices in and out of the office, the Jabra Motion Office is your solution.

Connect to your desk phone (supports EHS and/or Handset Lifter for remote answer/hang up feature), PC/Laptop via USB cable or included USB Bluetooth dongle AND your mobile device (smartphone or tablet). The audio quality is very good and the Motion has enough talk time to make it through a busy day. The included soft pouch and spare micro-USB charging cable really comes in handy so you can keep your Motion charged in and out of the office.

I believe Jabra has a really great solution with the Jabra Motion Office.

HEADSET FEATURES

  • ƒƒ Motion sensor technology
  • ƒƒ Power Nap for extended battery performance
  • ƒƒ Intelligent volume control
  • ƒƒ NFC technology
  • ƒƒ Volume touch controls
  • ƒƒ Voice controls
  • ƒƒ HD Voice and A2DP music streaming audio
  • ƒƒ Wireless freedom – Up to 100m/300ft
  • ƒƒ Noise Blackout™ 3.0
  • ƒƒ Wind noise protection
  • ƒƒ Jabra SafeTone™
  • ƒƒ Busylight indicator
  • ƒƒ Adjustable height for a perfect fit

TOUCHSCREEN BASE FEATURES

  • ƒƒ4-inch color touchscreen
  • ƒƒ Desk phone, PC and Mac, and Bluetooth® mobile device connectivity
  • ƒƒ Touchscreen-guided setup for desk phone, PC and Mac, and mobile device connections
  • ƒƒ Touchscreen call control for all connected phones
  • ƒƒ On-screen caller ID (mobile devices, PC and Mac only)
  • ƒƒ Touchscreen Dial-pad (mobile devices and supported softphones only)
  • ƒƒ Headset recharge docking cradle

Logitech CC3000e Review

By Danny Hayasaka

April 7, 2014

I can’t believe I haven’t written about the Logitech CC3000e!?

This is a super exciting product. All the buzz these days is “collaboration”. There are numerous web-based collaboration platforms customers are using: Microsoft Lync, Cisco Jabber, WebEx, Bluejeans, Zoom, Skype, Google+ Hangouts, GoToMeeting, Vidyo, etc.

There hasn’t really been a good solution for web-based collaboration meeting outside of 1-4 people using standard USB webcam and USB speakerphone.

When you have 5-10 people, you really need a more robust solution. You need a better speakerphone and you definitely need a better camera. The Logitech CC3000e is the solution.

It’s a USB device that is PC and Mac compatible and is compatible/optimized/certified with all the major collaboration platform providers.

What you get in the box: Speakerphone, Camera, Remote Control, Powered Hub, Wall/Table Mount, Two 16-foot cables for Speakerphone/Hub and Camera/Hub Connection, USB cable for Hub/PC Connection, Adhesive solution for hub mounting, Power adapter and Quick Start Guide.

Set Up: The actual set up is easy. What may help make it even easier is if you determine “where” the camera and speaker will go? Actually connecting the camera and speakerphone to the hub is easy. Connecting the USB cable to a PC is simple. And just about anyone can connect the power adapter to the wall.

Use: I personally have had multiple video calls across a variety of platforms: Microsoft Lync, Skype, Bluejeans, Zoom, GoToMeeting, Vidyo and more. The picture clarity and audio were great. I can hear and be heard clearly. With the handy remote control, I can pan, tilt and zoom camera to position it to exactly what I want the viewer to see. I have some pictures in my office that I like to zoom in on to show the powerful zoom and just really nice crisp video. Perfect for zooming in on a whiteboard. There is one preset webcam angle. That makes it nice to zero back in if during call cam has been pointing here and there. There is also a lens security cover so you can rest assured you are not seen if you don’t wish to be.

In addition to connecting via USB to PC/Laptop/Mac the speakerphone also has Bluetooth and NFC (Near Field Communication). This allows you to have better audio for a conference call from your mobile device (tablet, smartphone).

Conclusion: The Logitech CC3000e gets two thumbs way up. There is so much versatility with this device. Set up and use are simple. Because it’s USB, it works across multiple platforms plus it’s Bluetooth and NFC enabled. This is great for any organization looking to enhance their meetings, for interviews, training, teaching, brainstorming sessions, for collaborating. The BEST part is the price. Normally video codecs with PTZ cams can cost thousands and thousands of dollars and possibly a proprietary platform/infrastructure. The Logitech CC3000e is ONLY $999!!! The only negative thing about the CC3000e is that we can’t keep them on our shelves!!! I’m not the only one who is impressed and sees the value of this device. Order yours today!

 

VXi CC Pro Review

By Danny Hayasaka

April 4, 2014

Received VXi CC Pro 4010G Monaural Headset with Jabra QD.

In the Bag: Yes, this product does not come in a product box but in a bubble wrap bag much like the Plantronics C300 Series. Inside you have the CC Pro 4010G headset and VXi CC Pro Headset Instructions

 

Initial thoughts: Looks like solid contact center headset with clearly large foam ear cushion.

Set Up: Basically you place headset on headband style with one ear covered. Connect QD portion to appropriate compatible QD cable/amplifier/adapter.

I received “G” variant of CC Pro so I connected to Link 265 and my PC with Microsoft Lync.

I must say headband is a bit snug on initial wear however you can remove headband and gently stretch headband to loosen it up a bit.

Because I’m using Jabra Link 265, it was plug and play with Microsoft Lync. Lync client recognizes Link 265 and I have all the feature functionality: answer/hang up, mute, volume up/down

Audio Quality: Had several test calls including one fairly long conference call and audio was good. There were no complaints from persons I was calling and the audio on my end was very good. The noise canceling appears to be very good. On one of the test calls I played music in the background and slowly increased volume. I had the volume up loud (not maxed out but then even I wouldn’t be able to hear myself). Person on other end had to be told there was music playing however they couldn’t really distinguish song and it seemed to cut out when I was talking.

Closing Comments: This is a fairly priced contact center headset the competes with Plantronics SupraPlus, Jabra GN 2000 Series and Sennheiser’s SH 300 Series. Key selling point is that like other VXi QD headsets, you have the options of Jabra, Plantronics and VXi Quick Disconnect variants to easily transition from those brands to VXi.